OverviewSalon Manager (BTC 2)At JCPenney Salon, our leaders are dedicated to guiding their teams to success by developing their stylists and delivering an exceptional client experience every day. As a behind the chair salon manager, you may work up to 16 hours per week behind the chair (depending on salon volume) with your own clientele, alongside your team. Additionally, leaders coach and motivate your team to becoming the top salon professionals in America; while supporting the business to drive retail and service results through creative marketing, networking, and promoting client loyalty. Our salon business is a key driver of traffic and revenue for the JCPenney company. As a leader you will represent the company values we uphold every day to make it count for our customers. Come see what it means to work with a family at the JCPenney Salon!Primary Responsibilities:Client ExperienceLeads by example in all interactions with clients, and supports stylists to ensure they can provide an exceptional client experienceCreates an environment that inspires associates to build client loyalty by providing coaching and feedback to ensure consistent execution of theMotivates and engages the team to provide exceptional service through consistent communication, coaching and recognitionProvides services including but not limited to cut/style, chemical services for all hair types, and performs other hair styling services as required to meet or exceed the client’s expectations in a positive, professional mannerTeam DevelopmentProactively recruits qualified stylists to join team through the use of Social Media, targeted Recruiting Websites, Referrals and engaging Stylists at local Salons and Cosmetology SchoolsProvides coaching and feedback that is frequent, balanced, meaningful and improves effectivenessCreates opportunities for learning that drive associate success throughout their careerEnsures stylists complete available training by scheduling Associates for Core and Artistic Education as courses are offered internallyInspires loyalty, passion, and growth in the salon by creating an environment that is inclusive, respectful, professional and funBusiness PerformanceReviews reports to quickly identify and prioritize areas of opportunity in the salon, determines root cause of the opportunity, and sets direction to achieve productivity – referral – rebooking – return rate and client acquisition standardsDelivers Salary Cost objectives to achieve profit planMerchandisingReviews SET guidance and makes appropriate adjustments based on salon layout while maintaining core standards in SalonActively walks the salon and backbar to identify opportunities related to merchandising, replenishment, and recoveryHandles or directs salon team to address product related issues that have biggest impact to the clientManages backbar expenses to planPerformance Standards / ProgramsConsistently meets established performance standards for the role, including (but not limited to) product and service sales, client experience, productivity, and attendanceReviews and follows all company programs (including but not limited to) hiring practices and state safety regulations, and accurately advises salon associates on how to address any related issuesCosmetology LicenseA current cosmetology license is required in the state you are applying. Core Competencies:Prioritizes customersFocuses team efforts on superior customer service and a quality salon client experience, with the goal of rebooking. Make the client feel at home by providing a thorough consultation, prioritizing their time and services, and recommending appropriate retail. Also, meeting the needs of salon associates by valuing the need for work like balance and prioritizing important experiences in and out of the workplace.Takes accountabilityHolds the team accountable for performance and empowers individuals to do the same for themselves. Actively manage and understand what is happening in your salon and lead by example. Equip your team with the tools and skills they need to be successful on the job; and then celebrate your associate wins and encourage them to have pride in their work accomplishments.Produces resultsEstablish goals and explain how success will be measured for each area of responsibility. Prioritize work and remain adaptable to change as new challenges arise. Motivate the team to stay focused on driving team and company results to reach quarterly and annual goals.What you get:In addition to a competitive wage, this position offers 50% commission on service sales behind the chair and 10% commission on retail sold with a service.Eligible for bonus under the Management Incentive Plan.If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.yourjcpbenefits.com.About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay RangeUSD $17.03 - USD $24.33 /Hr.

The pay range per hour is $22.75 - $38.65Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. ALL ABOUT PROPERTY MANAGEMENTProperty Management supports a profitable business by ensuring that assets are well-maintained and functional, and services are completed on time while minimizing vendor cost. Property Management (PM) maintains physical assets and mitigates excess spend to ensure that our store teams can focus on serving our guests without distraction. PM also supports remodel efforts, executes new project sets and enables efficient front of store and backroom operations to delight our guests.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Property Management Lead can provide you with the skills and experience of:Working with vendors and influencing timely completion of their workIdentifying and executing preventive and corrective maintenance on all building assets and equipmentInfluencing store team to ensure project work aligns with PM priorities and financial goalsWorking with Plumbing, HVAC, Refrigeration, Life Safety Power Systems and Electrical equipmentUnderstanding repair versus replace and managing costCompleting work within compliance standards and Target guidelinesAs a Property Management Lead no two days are ever the same, but a typical day will most likely include the following responsibilities:Perform preventive maintenance on building assets and equipment, including Plumbing, HVAC, Refrigeration, Life Safety Power Systems and Electrical.Identify and perform corrective maintenance on building assets.Inform and engage the store leadership team (including new leaders) on property management workload priorities, and share impacts of store processes on asset care, maintenance and functionality.Lead and demonstrate a culture of executing all best practices as outlined within team onboarding and learning; help close skill gaps through development, coaching and team interactions.Use technology to create and prioritize work orders.With Property Management Business Partner guidance, evaluate store brand and ensure assets and vendor performance meets maintenance standards.Assist in executing special projects, remodels and support PM asset and service strategies in partnership with store team.Ensure internal and external work orders are completed efficiently and vendors are accountable for asset repairs.Assist in managing emergency situations as needed in partnership with store and field leaders.Follow appropriate safety procedures and training, use Personal Protective Equipment (PPE) and ensure a safe work environment by identifying and correcting equipment safety hazards.Teach and train store team to follow safety procedures.Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.Model creating a welcoming experience by greeting guests as you are completing your daily tasks.All other duties based on business needsWHAT WE ARE LOOKING FORThis may be the right job for you if:You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Property Management Lead. But, there are a few skills you should have from the get-go: Must be 18 years of age or olderHigh School diploma or equivalentBasic technical skills and general experience working with property assets required1–2 years of technical education preferred in some of the following areas: electrical, mechanical, carpentry, HVAC or plumbing and/or experience working in any of the following areas: basic door repair, HVAC filter changing, carpentry, power equipment/mechanical repair and basic equipment troubleshootingProficiency in operating power tools, HVAC, wet/dry vacuum and other powered equipment Strong skills in managing vendor relationships, ensuring accountability, and achieving quality service resultsEffective communication skills and the ability to use technology and multiple communication devicesManage workload and prioritize tasks independently and provide support to store teamAbility to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Climb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays); regular and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

The pay range per hour is $22.50 - $38.25Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. ALL ABOUT SPECIALTY SALES A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket. Teams in Apparel and Accessories (A&A), Home, Baby, Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Team Leader can provide you with the skills and experience of:Guest service fundamentals and experience; building a guest first culture on your teamRetail business fundamentals retail including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales goalsLead multiple businesses balancing team member expertise and effectively leading teams in each departmentLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.As a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver onour GUEST service model culture.Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.Plan daily/weekly workload at the direction of your direct leader,and execute the sameto deliver on department and store sales goals and guest engagement; including planning merchandising sets,make changes and updates to merchandisesets (planograms), sales plans, eventsand promotions.Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate.Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.Support team's execution of changes and updates to merchandise sets, andvisual presentations for defined categories.Create inspiring visual moments by ensuring product is organized, signedcorrectly and merchandised to support seasonal trends.Support your direct leader in leading assigned departmentareabackroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.Participate in team hiring and onboarding processes.Leadyour team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.Demonstrate a culture of ethical conduct, safety and compliance;lead and hold the team accountable to work in the same way.Lead and demonstrate a safety culture through modeling and recognizing safe behaviors,identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.Model the execution of physical security processes in order to enhance the instore security culture.Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.If applicable, as a key carrier, follow all safe and secure training and processes.Address all store emergency and compliance needs.Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.Lead by thanking guests and let them know we’re happy they chose to shop at Target.All other duties based on business needsWHAT WE ARE LOOKING FORThis may be the right job for you if:You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitudetoward all guests and other team membersEffective communication skills Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down ladders as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersFlexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.