Job Description:Do you genuinely enjoy making a difference in the lives of others If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Merrimack site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expectAs a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.The Skills You BringAbility to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED requiredThe Value You DeliverA passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channelsNote: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight ESTCertifications:Category:Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education:Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: Title: Occupational TherapistLocation/work environment: In facilityReporting structure: Reporting to Director of RehabPowerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well!As an Occupational Therapist, you help patients get well. You are the person who can bring their power back. In doing this, you will assess patient needs, develop their recovery plans, and deliver occupational therapy.You're a healer and a helper, which is why you got into this line of work.You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities and independence.You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings.You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.You know that being an Occupational Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.If this sounds like you, we'd love to meet you!Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better.Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive.Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference So much so, we're certified as a 2023 Great Place to Work.Now is the time for you to join Powerback.Powerback has streamlined our hiring process:Applying takes 3 minutes, give or take.You'll hear back from us within 1 business day.If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.You will then be presented to the hiring managerThe hiring manager will reach out within a business day to schedule the interview.This all happens within 1-5 business days from the phone screen. After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! Qualifications: * They must have a Bachelor's degree in an occupational therapy curriculum accredited by ACOTE standards.* They must have initial registration from the National Board for Certification in Occupational Therapy.* The Occupational Therapist must hold a valid and unencumbered occupational therapy license as required in the state of practice. Posted Salary Range: USD $61.00 - USD $61.00 /Hr.

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members.Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education: Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: The Assistant Director of Rehab (or In-Training Director of Rehab) is responsible for assisting the Director of Rehab in successful operations of her/his assigned location(s) - ensuring the highest standard of rehabilitation services is delivered in the most efficient manner while obtaining the best possible outcomes for our patients.1. Assist with managing a team of therapists and assistants (including Powerback Rehabilitation staff and contract labor)2. Provide direct patient care (up to 50% of the day or more depending on location)3. Assist the Director of Rehab with monitoring the standard of clinical services delivered to ensure adherence to evidence-based care delivery standards and regulatory compliance4. Assist therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient5. Cover duties of Director of Rehab in her/his absence Qualifications: * Bachelor's degree in a rehabilitation discipline (Physical Therapy, Occupational Therapy or Speech Language Pathology) required; Master's degree preferred* Licensed and/or eligible for licensure as required in the state of practice* Minimum of 3 years' direct patient care experience and 1 year management experience in a rehabilitation setting preferred* Thorough knowledge of Medicare and third party billing required* Must have good verbal and written communication skills* Must possess the ability to make independent decisions and problem solve appropriately* Must possess the ability to positively interact with personnel, patients, residents, family members, visitors, government agencies/personnel and general public* Must possess the ability to effectively manage/motivate staff. Posted Salary Range: USD $59,280.00 - USD $90,480.00 /Hr.

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members.Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education: Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: The Senior Director of Rehab (Sr. DOR) is responsible for the efficient and profitable management of rehabilitation services in their assigned accounts. In addition to serving as a DOR in assigned accounts the Sr. DOR assists the Clinical Operations Area Director (COAD) and provides support and mentoring to DORs under their supervision.1. Supervises DORs in assigned accounts providing orientation, mentoring and training.2. Provides direct patient care.3. Monitors the standard of clinical services being delivered and maintained in all sites and ensures an ethical and compliant product is being delivered.4. Assumes responsibility for the efficient and profitable management of rehabilitation services in the accounts of DORs under their supervision.5. Ensures the highest standard of rehabilitation services is consistently provided.6. SLPs who have received specialized training that has resulted in competence through ASHA guidance in flexible/nasal endoscopy in order to use the tools for the purpose of evaluating and treating disorders of swallowing function may be required to perform Fiberoptic Endoscopic Evaluation of Swallowing (FEES). 7. Oversees completion of annual performance appraisals of therapy staff within accounts of the DORs under their supervision.8. Supports DORs in personnel management including hiring/terminating of therapy staff (with approval from the COAD and HR).9. Ensures DORs compliance for completing facility reports on a weekly and monthly basis.10. Assists COAD in annual budget preparation.11. Assumes responsibility for meeting annual budget goals as set by the COAD.12. Assists COAD in identifying and securing new contracts.13. Assists COAD in managing key customer relationships.14. Performs other related duties as required. Qualifications: 1. They must possess a master's degree in Speech-Language Pathology, Communication Disorders, Communicative Disorders or similarly titled area that is consistent and acceptable to the American Speech-Language-Hearing Association.2. The Sr. DOR must have three years of direct patient care experience and two years of management experience. 4. The Senior Director of Rehab must be licensed, certified and credentialed, and/or eligible for licensure as required in the state of practice. Posted Salary Range: USD $45.00 - USD $53.00 /Hr.