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Full Time
4/29/2025
Okemos, MI 48864
(42.8 miles)
JOIN TEAM TRILOGY: SummaryThe Evening Supervisor is primarily responsible for assisting the Director of Health Services and Assistant Director of Health Services in planning, organizing, developing, and directing the evening functions of the Nursing Department(s) in accordance with current federal, state, and local standards, guidelines, and regulations that govern our health campus while ensuring that the highest degree of quality care is maintained at all times.ScheduleMonday - Friday Evening Shift1pm-9:30pm, 2pm-10:30pm, or 3pm-11:30Clinical Leadership on-call rotation as requiredPayment:Evening Supervisors are eligible for additional shift and weekend pay differentialDuties and ResponsibilitiesAssists the Assistant Director of Health Services (ADHS) and Director of Health Services (DHS) to plan, develop, organize, implement, evaluate, and direct the nursing service department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the Health Campus.Makes written and oral reports/recommendations to the ADHS/DHS as necessary/required, concerning the operation of the nursing service department.Assists in developing methods for coordination of nursing services with other resident sevices to ensure the continuity of the residents’ total regimen of care.Initiates and manages reportables with communication and supervision from ED/DHS.Completes nursing admission assessment and baseline care planning for new admissions.Completes MDS section GG Functional assessment during the required timeframe.Ensures appropriate daily skilled documentation is assigned and completed accurately.Performs other administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc. as necessary.Supervises, oversees and assists with all resident care according to assessed resident status and established plan of care. WHAT WE'RE LOOKING FOR: Knowledge, Skills and AbilitiesMust possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.Must be able to read, write and follow written and oral instructions in English.Must be able to make independent decisions concerning above job dutiesMust possess the ability to deal tactfully with personnel, residents, family member, visitors, government agencies/personnel, vendors, and the general public.Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.Licenses/CertificationsPrevious leadership experience preferred but not requiredUnencumbered LPN or RN license in the state they are working WHERE YOU'LL WORK : Location: US-MI-Okemos GET IN TOUCH: Joyce LIFE AT TRILOGY: Careers close to home and your heartSince our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. APPLY NOW: As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Full Time
5/1/2025
Saginaw, MI 48607
(14.9 miles)
This position does require working in the community and performing home visits. NEW HIRE BONUS $1500.00 The Case Manager primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence for individuals with mental illness. In a residential or clinical setting, provide clinical and program consultation to direct care staff. Ensure case management compliance with agency standards and the practice model. Assist consumer to improve quality of life and maintain the highest possible ability to recover and function within the community. Implement strategies for obtaining services and supports that are goal-oriented and individualized. Why a Case Manager at Hope Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: - Starting Pay: $37,440 to $52,000. - Bi-weekly monetary performance incentive. - $1,500. New Hire Bonus - Medical, Dental, Vision begins on day one - Career pathing and growth opportunities - Flexible, work location - Educational reimbursement - Paid Training - Paid Holidays - Generous paid time off - Retirement savings plan with employer match - Student Loan Forgiveness eligible employer - Employee Assistance Program How you will change lives Case Management - Ensure consumer involvement in the Person Centered Planning Process (PCP). - Facilitate the implementation of Individual Plan of Service. - Perform comprehensive, ongoing psychosocial assessments. - Participate in legal proceedings including petitioning and testifying in clinical emergencies. - Provide community based services. - Facilitate the coordination of consumer intakes, discharges, and transfers. - Communicate with all service providers in Treatment Plan. - Facilitate hospitalizations, attend hospital meetings and coordinate with hospital social worker. - Coordinate and monitor activities such as a job, school, volunteerism, and family caretaking. - Provide referral to appropriate community resources. About you - You are passionate about serving others. - You are helpful and professional with internal and external customers. - You enjoy working independently and as part of a team. - You act as a positive role model and coach for others. We are Hopeful you have - Bachelor’s degree in a human services field from an accredited institution required. - LLBSW, LBSW, LLMSW, LMSW, LMFT preferred. - Prior case management experience in a mental health or rehabilitation setting preferred. - Valid Michigan Driver’s License.EducationRequiredBachelor of Human Services or betterPreferredMaster of Social Work or betterBachelor of Social Work or betterLicenses & CertificationsRequired- Driver's LicensePreferredLic Master Social WorkerLic Bachelor Soc WorkerLim Lic Master Social WkrLim Lic Bachelor Soc WrkrEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Full Time
5/2/2025
Flint, MI 48532
(28.1 miles)
Our Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day. Overview: We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members About You: At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care settingGraduate of accredited school of nursing; bachelor’s degree in nursing preferredCurrent Registered Nurse licensure in state of residence and requested employmentDemonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their familiesAbility to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight We Offer: Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to Participate In a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional Growth and Development Opportunities Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Gentiva Hospice
Full Time
5/1/2025
Midland, MI 48642
(28.4 miles)
About the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.What You’ll DoLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer ServiceMeet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goalsCoach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelinesSupport the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standardsSupport inventory accuracy by timely and accurate completion of all required merchandise disposition practicesOversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)All Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesSupporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss PreventionMonitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersKey holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assignedWhat Skills You HaveRequiredMust be at least 18 years of age or olderExperience supervising teams or associates to include the responsibility for coaching to achieve daily goalsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryPay Starts At: $18.10
Full Time
4/23/2025
FLINT, MI 48507
(31.7 miles)
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position trains and supervises Package Handlers and Clerks on safety, productivity, and various job-related tasks. This position holds teams accountable for attendance and submits timecards.Responsibilities:Develops and maintains good working relationships with employees, management and customers.Facilitates training with new and current employees.Conducts and participates in group meetings.Coordinates evaluations with management.Determines best solutions for package concerns.Supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely.Understands and consistently demonstrates UPS's high ethical standards and code of conduct.Qualifications:Ability to lift 70 lbs./32 kgs.Availability to work flexible shift hours, up to 5 days per weekStrong problem solving skills, with ability to multitaskStrong oral and written communication skillsWorking knowledge of Microsoft OfficeAbility to work in a fast-paced warehouse environmentBachelor's Degree or International equivalent - PreferredManagement experience - PreferredEmployee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Full Time
4/19/2025
Fenton, MI 48430
(42.5 miles)
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:18065 Silver PkwyLocation:USA TJ Maxx Store 0696 Fenton MIThis position has a starting pay range of $13.48 to $13.98 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
4/13/2025
Lansing, MI 48912
(42.4 miles)
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:The Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:415 Mall CtLocation:USA HomeGoods Store 0708 Lansing MIThis position has a starting pay range of $13.48 to $13.98 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
5/5/2025
Flint, MI 48567
(32.6 miles)
This position does require working in the community and performing home visits. NEW HIRE BONUS $1500.00 The Case Manager primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence for individuals with mental illness. In a residential or clinical setting, provide clinical and program consultation to direct care staff. Ensure case management compliance with agency standards and the practice model. Assist consumer to improve quality of life and maintain the highest possible ability to recover and function within the community. Implement strategies for obtaining services and supports that are goal-oriented and individualized. Why a Case Manager at Hope Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: - Starting Pay: $37,440 to $52,000. - Bi-weekly monetary performance incentive. - $1,500. New Hire Bonus - Medical, Dental, Vision begins on day one - Career pathing and growth opportunities - Flexible, work location - Educational reimbursement - Paid Training - Paid Holidays - Generous paid time off - Retirement savings plan with employer match - Student Loan Forgiveness eligible employer - Employee Assistance Program How you will change lives Case Management - Ensure consumer involvement in the Person Centered Planning Process (PCP). - Facilitate the implementation of Individual Plan of Service. - Perform comprehensive, ongoing psychosocial assessments. - Participate in legal proceedings including petitioning and testifying in clinical emergencies. - Provide community based services. - Facilitate the coordination of consumer intakes, discharges, and transfers. - Communicate with all service providers in Treatment Plan. - Facilitate hospitalizations, attend hospital meetings and coordinate with hospital social worker. - Coordinate and monitor activities such as a job, school, volunteerism, and family caretaking. - Provide referral to appropriate community resources. About you - You are passionate about serving others. - You are helpful and professional with internal and external customers. - You enjoy working independently and as part of a team. - You act as a positive role model and coach for others. We are Hopeful you have - Bachelor’s degree in a human services field from an accredited institution required. - LLBSW, LBSW, LLMSW, LMSW, LMFT preferred. - Prior case management experience in a mental health or rehabilitation setting preferred. - Valid Michigan Driver’s License.EducationRequiredBachelor of Human Services or betterPreferredMaster of Social Work or betterBachelor of Social Work or betterLicenses & CertificationsRequired- Driver's LicensePreferredLic Master Social WorkerLic Bachelor Soc WorkerLim Lic Master Social WkrLim Lic Bachelor Soc WrkrEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Full Time
5/2/2025
Okemos, MI 48864
(42.8 miles)
Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day. Overview: $8,000 Sign on Bonus!We're looking for a Patient Care Manager Seniorto join our team. You will report directly to the Executive Director or Administrator. You will be responsible for assisting branch leadership with maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for supervising, teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.Managing and overseeing clinical and administrative and recordkeeping functions, including documenting referrals, new physicians and facilities, durable medical equipment (DME) pickup, Medicare patient eligibility, obtaining authorization and reauthorization as needed, commercial insurance verification, transfer patient documentation, satisfaction surveys, and patient benefit periods and events.Directing the work of clinical associates including assigning of admit and evaluation visits, scheduling visits at the beginning of benefit period, and ensuring staff are completing visits in a timely manner. About You: Graduate of accredited school of nursing; bachelor’s degree in nursing preferredCurrent Registered Nurse licensure in state of residence and requested employmentAt least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting.Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families.Thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, JCAHO, ACHC, and human resource) management principlesAbility to provide program management and oversight, including documentation to ensure quality, compliance, and accuracy We Offer: Comprehensive Benefits Package: Health Insurance, 401 k Plan, Tuition Reimbursement, PTOOpportunity to Participate In a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional Growth and Development Opportunities Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Heartland Hospice
Full Time
4/27/2025
Midland, MI 48642
(28.4 miles)
About the RoleAs Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.What You’ll DoGuide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store teamAchieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffedRecruit and make hiring, pay and termination decisions for all levels of store personnel including store managementManage associate relations issues including performance management, and ensure associates follow company policiesManage the training process for new hires on Kohl’s culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty)Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associatesEnsure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing proceduresPrevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss PreventionEnsure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customerMaintain appropriate levels of product on the sales floor by planning and directing floor replenishmentCreate a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectationsAll manager roles at Kohl’s are responsible for:Managing with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededModeling, enforcing and providing direction and guidance to associatesDemonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issuesEnsuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingMonitoring and adjusting resources as the business dictates to support customer needs and workload demandsAssessing key performance indicators (KPIs) to make informed business decisions that drive overall store resultsManaging talent, including hiring, training, developing, and supervisingAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesAdhering to company safety policies and ensuring the safety of associates and customersOther responsibilities as assignedWhat Skills You HaveRequiredMust be 18 years of age or olderExperience supervising 20 or more associates, including the responsibility for performance management and making employment decisionsGreat verbal/written communication and interpersonal skillsExcellent decision-making and problem-solving skillsStrong people management skills and ability to develop talentFlexible availability, including days, nights, weekends, and holidays PreferredExperience working in a retail environment, preferably in a managerial positionExperience supervising 50 or more associates, including the responsibility for performance management and making employment decisionsCollege degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
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