Jackson, MI • (39.4 miles) • Full Time • 10/7/2026

Description Key Objectives: Being a leader of the call center. Presenting a positive presence, assisting agents in providing an exceptional patient experience. Develop training initiatives to improve call center’s efficiency and productivity levels. Review call center activities to identify additional areas of improvement. Scheduling accurately Providing special attention to patient’s needs. Providing excellent customer service. Represent MVP in a positive and professional manner Schedule: Monday-Friday 8:00am-5:00PM What you will be doing Responsibilities include: Oversee daily operations of Patient Communications Department Assist with Team meetings and completion of meeting notes. Assure appropriate staffing for day to day operations by overseeing the manual time off calendar. Train and