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Full Time
4/17/2025
Herndon, VA 20170
(22.2 miles)
ManTechseeks a motivated, career and customer-orientedEnterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team inHerndon, VA. In this role, you will support a Dedicated Support Team supporting the Voice Program Recap Office (VPRO) installing network equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules.Responsibilities include, but are not limited to:Offer continued support to customers for troubleshooting and assisting with advanced features or issues related to the voice communication system to include but not limited to, assigning phone numbers, phone templates, voicemail, line appearances, call forwarding and other issues they may have.Provide technical support to end-users in the field and other IT staff in troubleshooting voice-related issues. Escalate complex problems to higher-level engineers or vendors when necessary.Performing high quality installations and troubleshooting a variety of telephones, running and terminating cables to voice switch equipment.Dressing cabling appropriately according to industry and Sponsor standards.Mounting voice and network equipment in racks, running and connecting both power and service cabling as appropriate.Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects.Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. – 6:00 p.m.Minimum Qualifications: Bachelor’s Degree and 4+ years of experience, or a combination of education and work experience equivalent to 8+ years.Experience installing and troubleshooting telephone instruments and media gateways on the Sponsors classified and unclassified networks.Experience with configuring and troubleshooting telephony hardware, including IP phones, voice gateways, PBX systems, and voice servers.Understanding of call routing, dial plans, call forwarding, and voicemail systems configuration.Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations.Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists.Preferred Qualifications:Experience with implementation on the Sponsor's new unclassified network LAN infrastructure.Related work experience in IT hardware and cabling installation.Experience in managing multiple installations or upgrades simultaneously, meeting deadlines, and coordinating resources effectively.Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information. Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.Clearance Requirements:Must have a current/active TS/SCI with Polygraph.Physical Requirements:Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.Must be able to move/traverse within and between buildings and offices, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.Must be able to move Audio/Visual or Computer equipment weighing 50+ pounds, some equipment may require team-lift or the use of carts. Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.
Full Time
4/22/2025
Hagerstown, MD 21749
(26.6 miles)
Pay Rate: $15.00/hr - $25.73/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
Full Time
4/22/2025
Hagerstown, MD 21749
(26.6 miles)
Pay Rate: $15.00/hr - $25.73/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
Full Time
4/22/2025
Hagerstown, MD 21749
(26.6 miles)
Pay Rate: $15.00/hr - $25.73/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
Full Time
4/22/2025
Hagerstown, MD 21749
(26.6 miles)
Pay Rate: $15.00/hr - $25.73/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
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