Safety and Emergency Management Manager Baltimore, MD SINAI CORPORATE SAFETY MANAGEMENT Full-time - Day shift - 8:00am-4:30pm Management & Supervisory 89057 $36.58-$54.87 Experience based Posted:April 16, 2025Apply NowSave JobSaved Summary***NOTE - THIS IS A CORPORATE POSITION AND MAY REQUIRE COVERAGE AT ANY LIFEBRIDGE FACILITY. IT IS PRIMARILY LOCATED AT SINAI HOSPITAL***JOB SUMMARY:Provide direction over and management of safety and emergency preparedness operations in concert with vision, mission, goals and department specific goals and objectives for the assigned Hospital(s) as a liaison between various departments and programs through participation in intra/interdepartmental meetings or workgroups.Under minimal supervision, manages the safety and Emergency management program and maintains documentation to comply with regulatory and accrediting agencies as assigned and performs duties as related to maintaining the program. Has the ability to lead the development of policies and procedures and quality targets to ensure effective licensing, accreditation, and regulatory bodies. Regularly conducts assessments and surveys to determine the safety and emergency preparedness needs of the Hospital(s) needs that will need to be addressed in disaster planning to provide technical support to others conducting such surveys.Works in partnership with other staff members and physicians; and proactively identifies and provides for the customers' needs with the LifeBridge Health customer standards as identified on each campus.Maintains sound departmental operations and fiscal responsibility.Inventories and maintains all equipment and supplies related to Safety and Emergency Preparedness (EP)Ensures compliance with regulatory bodies and accreditation agencies related to Safety and Emergency Preparedness.Ensures the organizations are well-represented in the community in participation and sharing best practices.Manage all training activities related to Safety and Emergency Preparedness (EP).Coordinates and participates in programs and duties regarding Campus Safety.Manage the development and review of policies and procedures related to Safety and Emergency Preparedness (EP).Due to the nature of the position, incumbent is expected to be available for response to the designated facility after hours, on weekends, and holidays in the event of major emergencies or disasters (unless on bona fide vacation leave or otherwise excused from responding).REQUIREMENTS:Basic professional knowledge; equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized fieldBachelors Degree in related field (Emergency Management, Safety, Industrial Hygiene, etc.) preferred.Minimum of 3 years of experience in Safety and Emergency Management (5+ years of experience preferred).Valid Driver's license and ability to clear driving record review by LifeBridge Health.Additional InformationAs one of the largest health care providers in Maryland, with 13,000 team members, We strive toCARE BRAVELYfor over 1 million patients annually. LifeBridge Healthincludes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland. Share:Apply Now

MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:1238 Putty Hll Ave 42 Towson MkpLocation:USA Marshalls Store 0052 Towson MDThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. .ALL ABOUT SPECIALTY SALES A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Teams in Apparel & Accessories (A&A), Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Executive Team Leader can provide you with the:Knowledge of guest service fundamentals, experience building and managing a guest first culture on your teamKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesExperience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goalsAbility to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each departmentKnowledge of competitors and ability to leverage insights that drive business objectives in each specialty departmentExperience managing a team of hourly team members and leaders and creating business specific strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs a Specialty Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitabilityCreate a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goalsCreate schedules and make adjustments as needed to align to guest traffic and business needsManage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotionsKnow and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guestsWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty and ElectronicsManage and develop a sales force using selling training techniquesLead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guestsLead your team to deliver inspiring visual moments in A&A, Home, Baby and other seasonally relevant areasEnsure fitting rooms are used as an extension of the sales floor and are welcomingPlan, lead and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsAnticipate staffing needs, talent plan and recruit – both long and short termDevelop and coach your team and Team Leaders to elevate their skills and expertiseLead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactionsEstablish a culture of accountability through clear expectations and performance managementProvide service and a shopping experience that meets the needs of the guestAlways demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayAddress store needs (emergency, regulatory visits, etc.)As a key carrier, follow all safe and secure training and processesAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Executive Team Leader. But, there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenComfortable dealing with ambiguityManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operationsClimb up and down laddersFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryBenefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

Position Summary: The Johns Hopkins Hospital is seeking a dynamic and experienced Clinical Manager to lead the Advanced Practice Providers (APPs) in the Cardiac Surgery department. Reporting to the Director of Advanced Practice Providers for Surgery, this leadership role encompasses managing daily operations, overseeing recruitment and training, and ensuring high-quality patient care across various clinical settings, including clinics, operating rooms, and intensive care units.Key Responsibilities:Manage recruitment, hiring, orientation, and performance of APP staff in cardiac surgery.Oversee operations in outpatient clinics, ORs, ICU, and progressive care units.Develop and implement departmental policies, training programs, and strategic initiatives.Monitor budgetary goals, equipment updates, and compliance with regulatory standards.Collaborate with multidisciplinary teams to achieve institutional objectives.Qualifications:Master's degree in Physician Assistant Studies or Masters or Doctorate in Nursing, Acute Care NP from an accredited program.Active Maryland licensure and national certification as a PA or NP.Current CPR certification and Medicare PECOS enrollment, if applicable.Minimum of 10 years as a PA or NP, with at least 3 years in a leadership role (cardiac surgery experience preferred).Expertise in clinical operations, staff management, and program development.Skills and Competencies:Strong organizational, analytical, and interpersonal communication skills.Ability to lead diverse teams, problem-solve effectively, and drive process improvements.Proficiency with healthcare technology, including EMRs, data management, and patient care systems.Why Join Us At The Johns Hopkins Hospital, you’ll be part of a globally renowned institution that prioritizes innovation, collaboration, and excellence in patient care. This role offers the opportunity to shape the future of cardiac surgery while advancing your leadership career in a supportive, forward-thinking environment.How to Apply: Submit your application through Johns Hopkins Careers Portal. Salary Range: Minimum $64.61/hour - Maximum $ 100.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.Johns Hopkins Health System and its affiliates are drug-free workplace employers.

PRACTICE MANAGER-PPO Baltimore, MD SINAI-HOSPITAL Full-time - Day shift - 8:00am-4:30pm Management & Supervisory 88489 $25.20-$51.27 Experience based Posted:March 24, 2025Apply NowSave JobSaved SummarySummary: Responsible for all revenue cycle functions performed in the faculty practice through collaboration and communication with physicians, staff, and billing services to ensure efficient and effective operations. Manages the staff and operations of the faculty practice, evaluating operational needs and providing recommendations to continually improve performance against budget, and standards.Responsible for all aspects of human resource and personnel administration of assigned non-physician staff. Interviews, selects, orients, trains, and counsels personnel. Implements and processes all Human Resource changes and requests as necessary. Assists and orients new physicians as needed.Responsible for all aspects of practice revenue cycle management in accordance with established PPO policies and procedures. Manages daily revenue cycle activities to ensure accurate recording of all financial transactions and compliance with Faculty Practice standards, policies and procedures.Specific activities include, but are not limited to: scheduling, registration, insurance authorization, coding, charge entry, cash applications, cash reconciliations, paper claims submission, and edit reporting. Collaborates with the Director of Reimbursement in reviewing fee schedules, ICD-9 codes and CPT codes. Implements changes in coding and fees as necessary.Requirements:3-5 years of experience ***Bachelor's Degree required; Master's Degree preferred in areas of Business Administration, Healthcare Administration, and/or other related fields.Additional Information As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Healthincludes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland. Share:Apply Now

The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. .ALL ABOUT HUMAN RESOURCESYou are a team that champions change, proactively removes roadblocks and builds diverse and inclusive talent strategies to deliver on our guest centric mission. You lead a team of HR Experts and Team Leaders (where applicable) that are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests’ expectations and a place where teams love to work. As the Executive Team Leader HR, most of your time is spent with the team and on the sales floor, being a consultant to your peers and seeing first-hand how you can continuously propel the business forward.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Executive Team Leader can provide you with the:Experience creating and managing HR strategies and goals; delivering results through your teamAbility to read financial reporting and interpret data Knowledge of federal, state and local employment lawsSkills in recruiting, selecting and talent management of hourly team members and leadersAbility to support business leaders; coaching and consulting with them in growing the business and selecting and developing their teamsAbility to influence across levels and partners (e.g. hourly team members, senior leaders)As an Executive Team Leader Human Resources, no two days are ever the same, but a typical day will most likely include the following responsibilities:Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standardDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasDrive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitabilityPlan, lead and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsKnow and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guestsChampion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performanceBuild teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviorsDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasSupport the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team membersEngage and educate store team on Target’s community initiativesBuild relationships that are important to the store’s community to address the most pressing local needs.Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism.Take an active role in the development of leaders to be champions of a guest-centric cultureLead an open-door culture where team members feel heard and issues are quickly resolvedSupport leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires.Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is neededLeverage your expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needsDevelop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purposeEffectively plan and manage all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruptionDevelop and coach your team leaders to elevate the skills and expertise of the teamEstablish a culture of accountability through clear expectations and performance managementProvide service and a shopping experience that meets the needs of the guestAlways demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentAs a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (yes, especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader Human Resources but there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenComfortable dealing with ambiguityManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operationsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryBenefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

Are you looking to move your career to the next level Join the Bayview Medical Center Team!!!Position Summary: The Chef Manager is responsible to plan, administer and direct culinary operations both within the hospital and off site, assuring compliance with regulatory agencies, the policies and procedures of the Johns Hopkins Bayview Medical Center and the requirements of the customer. Supervise and manage the catering staff and services. Establish and maintain effective working relationships with other departments of the hospital. Develop customer relationships to maintain client satisfaction and assure the highest quality of service..Required Knowledge, Skills and Abilities: BA/BS in Culinary Arts or Hospitality Management or AA degree with a combination of applicable work experience.Event Management experience is preferred.3-5 years of experience-hospitality, hotel, restaurant or cateringServ Safe Certification-required.Principal Duties and Responsibilities:Manage and ensure the quality of culinary and catering operations.Inter-departmental cost transfers, merchandising, food presentation and quality, and cost control.Waited table service, bars continuous break stations and buffet lines.Ordering dishware, linens, food and beverage items.Plan, advise and assist menu options and selection and provide job quotes for special services. Update Catertrax, production sheets, and provide financial data to Business Manager Monthly as requested.Develop menus for clientele and patients.Establish, monitor and update operating standards as needed and consistently communicate expectations to employees.Ensure compliance with food safety, sanitation, and overall workplace safety standards. Participate in sanitation audits-both by outside regulatory agencies and internal sanitation audits.When planning projects, define the objectives, methods, timetables and budget to support customers and the strategic plan.Supervise day to day work activities by delegating authority when needed, assigning and prioritizing activities and monitoring standards.Ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.Manage employee performance by providing positive and constructive feedback in order to reward, coach, correct and motivate.Promote and support workplace diversity.Assess potential problems and inform management of status and resolution, using appropriate resources as needed.Ensure certifications are current for facilities.Provide support to Patient Services during as required-scheduled to provide support to evening shift.Cover open positions in Patient Services.Rotating weekends with overall management responsibilities for the Food Services Department.Provide food costing as required.Update pricing in Catertrax as necessary.Work with Purchasing Manager to ensure product is ordered and managed.Support Production and Procurement as needed.Performs additional duties as assigned.Shift: Full Time (40 hours)Weekend work requiredExemptWe have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.comSalary Range: Minimum 23.51 per hour - Maximum 39.97 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.Johns Hopkins Health System and its affiliates are drug-free workplace employers.

UC CONTACT CENTER TEAM LEAD Baltimore, MD SINAI CORPORATE PHYSICIAN REFERRAL & Full-time w/Weekend Commitment - Night shift - 10:30pm-7:00am Clerical/Administrative 89187 $17.00-$24.75 Experience based Posted:April 22, 2025Apply NowSave JobSaved SummaryPosition Summary: Under the direction of the Contact Center Manager the Team Lead will assist with daily operations of the call center; such as scheduling, onboarding, coaching agents, training, quality assurance and managing the staff to call volume ratio. Will provide agent support for escalated calls and interacts with physicians’ offices for updates and changes. Responsible for updating and maintaining operational procedure guides and procedures. The Contact Center Team Lead possess expert knowledge of all Contact Center Agent job responsibilities and when needed acts in the contact center agent role.Additional InformationAs one of the largest health care providers in Maryland, with 13,000 team members, We strive toCARE BRAVELYfor over 1 million patients annually. LifeBridge Healthincludes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland. Share:Apply Now