SEARCH
GO
Professional Jobs
Full Time
6/19/2025
Tysons, VA 22182
(40.4 miles)
ManTech seeks a motivated, career and customer-oriented Tier I Support Engineer Evenings to join our team in Tysons, VA. The Tier I Support Engineer will be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises Cloud infrastructure.In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting.Responsibilities include but are not limited to:First contact for all Customer service requests - Answer phones, respond to chats and emails. A customer first attitude is a must.Maintain response and resolution speed as defined by SLOs;Keep high customer satisfaction scores and follow quality standards in 90% of cases.Familiar with Product and can reference runbooks and playbooks to provide a meaningful resolution to CustomerProvide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues and act as an advocate for such issues with engineers and Program Managers. Work Shift – this is for a evening shift 2pm-10pm position. Schedule to include but not limited to rotating weekends that may be required. Schedule subject to change based on business need.Minimum Qualifications:Associate’s degree in computer science or related field with 1+ years of experience in the Information Technology field; an additional 2 years of Information Technology experience might be substituted for a degreeBasic understanding of Networking and Cloud technologiesWorking knowledge of Systems: UNIX/Linux or WindowsWorking knowledge of any customer service ticketing systemAbility to read runbooks & playbooks & provide meaningful summaries to CustomersWorking knowledge of Google Workspace Tools (Doc, sheets and Slides)Preferred Qualifications:Great communication skills (written and verbal)Experience working with ServiceNowCCNA or equivalentClearance Requirements:An active TS/SCI with PolygraphPhysical Requirements:Must be able to remain in a stationary position 50%Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers.
Full Time
6/7/2025
Tysons, VA 22182
(40.4 miles)
ManTech seeks a motivated, career and customer-oriented Cybersecurity Analyst - Days to join our team in Tysons, VA The Cybersecurity Analyst will monitor Air Gapped Security Fabrics through managed SECOPs Tools.Responsibilities include but are not limited to:Monitoring Operations Center IT an infrastructure for a 24x7 mission critical SECOPs function.Performing event analysis within SIEM, leveraging systems to develop response tickets within case management tooling.Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined security playbooks for environments.Drive enhanced Security Posture through detections & response compliance.A customer first attitude is a mustWork Shift: Tuesday-Saturday 7am-3pm. Schedules are subject to change based on business needs.Minimum Qualifications:High School Diploma with 3+ years of experience in Security Operations, Cyber Security, and/or Systems Administration.Experience with SIEM, IDS, EDR, and Case Management Tools.Experience with supporting operating systems, networking, scripting and automation, and Security Application troubleshooting.An active 8140 CertificationPreferred Qualifications:Bachelor's degree in Information Technology/Computer Science field or equivalent practical experience.Experience in working with SOC systems/networks and supporting Security Detections DevelopmentExperience with security alert tuning, in partnership with TIER 2 and TIER 3 (Engineering) TeamsExperience with creating scripts to automate common tasks.Experience in developing Threat Reports, translating IOCs and alerts into narrative overviews.Understanding of local and wide area networks (LAN/WAN) and mobile computing environments.Understanding of STIG and hardening practicesClearance Requirements:An active TS/SCI with Polygraph clearancePhysical Requirements:The person in this position needs to occasionally move about inside the office to access filing cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers, which may involve delivering presentationsConstantly positions self to maintain equipment, including under desks and in network closets.
Full Time
6/7/2025
Tysons, VA 22182
(40.4 miles)
ManTech seeks a motivated, career and customer-oriented Cybersecurity Analyst - Nights to join our team in Tysons, VA The Cybersecurity Analyst will monitor Air Gapped Security Fabrics through managed SECOPs Tools.Responsibilities include but are not limited to:Monitoring Operations Center IT an infrastructure for a 24x7 mission critical SECOPs function.Performing event analysis within SIEM, leveraging systems to develop response tickets within case management tooling.Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined security playbooks for environments.Drive enhanced Security Posture through detections & response compliance.A customer first attitude is a mustWork Shift: Weds-Sun 2pm to 12am. Schedules are subject to change based on business needs.Minimum Qualifications:High School Diploma/GED with 3+ years of experience in Security Operations, Cyber Security, and/or Systems Administration.Experience with SIEM, IDS, EDR, and Case Management Tools.Experience with supporting operating systems, networking, scripting and automation, and Security Application troubleshooting.An active 8140 CertificationPreferred Qualifications:Bachelor's degree in Information Technology/Computer Science field or equivalent practical experience.Experience in working with SOC systems/networks and supporting Security Detections DevelopmentExperience with security alert tuning, in partnership with TIER 2 and TIER 3 (Engineering) TeamsExperience with creating scripts to automate common tasks.Experience in developing Threat Reports, translating IOCs and alerts into narrative overviews.Understanding of local and wide area networks (LAN/WAN) and mobile computing environments.Understanding of STIG and hardening practicesClearance Requirements:An active TS/SCI with Polygraph clearancePhysical Requirements:Frequently moves Audio/Visual or Computer equipment weighing up to 50 pounds across and/or around a business campus or large facility.The person in this position needs to occasionally move about inside the office to access filing cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers, which may involve delivering presentationsConstantly positions self to maintain equipment, including under desks and in network closets.
Full Time
6/6/2025
Tysons, VA 22182
(40.4 miles)
ManTech seeks a motivated, career and customer-oriented Cybersecurity Analyst - Nights to join our team in Tysons, VA The Cybersecurity Analyst will monitor Air Gapped Security Fabrics through managed SECOPs Tools.Responsibilities include but are not limited to:Monitoring Operations Center IT an infrastructure for a 24x7 mission critical SECOPs function.Performing event analysis within SIEM, leveraging systems to develop response tickets within case management tooling.Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined security playbooks for environments.Drive enhanced Security Posture through detections & response compliance.A customer first attitude is a mustWork Shift: Wed-Sun 0000-1000. Schedules are subject to change based on business needs.Minimum Qualifications:High School Diploma/GED with 4+ years of experience in Security Operations, Cyber Security, and/or Systems Administration.Experience with SIEM, IDS, EDR, and Case Management Tools.Experience with supporting operating systems, networking, scripting and automation, and Security Application troubleshooting.An active 8140 CertificationPreferred Qualifications:Bachelor's degree in Information Technology/Computer Science field or equivalent practical experience.Experience in working with SOC systems/networks and supporting Security Detections DevelopmentExperience with security alert tuning, in partnership with TIER 2 and TIER 3 (Engineering) TeamsExperience with creating scripts to automate common tasks.Experience in developing Threat Reports, translating IOCs and alerts into narrative overviews.Understanding of local and wide area networks (LAN/WAN) and mobile computing environments.Understanding of STIG and hardening practicesClearance Requirements:An active TS/SCI with Polygraph clearancePhysical Requirements:Frequently moves Audio/Visual or Computer equipment weighing up to 50 pounds across and/or around a business campus or large facility.The person in this position needs to occasionally move about inside the office to access filing cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers, which may involve delivering presentationsConstantly positions self to maintain equipment, including under desks and in network closets.
◁   Previous
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.