Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Functional ExpertsJob Qualifications:Skills:Leadership, Microsoft Office, SLA ComplianceCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.We are seeking a proactive and customer-focused IT Operations Managerto oversee our frontline IT support team. This role combines technical expertise with leadership, ensuring timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in Microsoft technologiesparticularlyMicrosoft AzureandMicrosoft 365as well as a passion for delivering exceptional customer service.Key Responsibilities:Lead, coach, and mentor Tier 1 and Tier 2 teams, fostering a culture of service excellence and continuous improvement.Serve as the escalation point for complex or high-impact support issues.Monitor ticket queues, ensuring SLA adherence and prioritization of critical issues.Ensure accurate documentation of incidents, solutions, and procedures.Provide hands-on support for Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) and Azure AD issues.Collaborate with other IT teams to resolve recurring problems and implement long-term solutions.Develop and deliver training and guidance to team members on new tools, technologies, and processes.Generate performance metrics and reports for leadership review.Development and refinement of standard operating procedures and knowledge base articles.Required Qualifications:8+ years of experience in a Help Desk or IT Support role, with at least 1 year in a leadership or supervisory capacity, and some experience in a SCIF environment.Strong knowledge and hands-on experience withMicrosoft 365(including Exchange Online, OneDrive, SharePoint).Strong knowledge and hands-on experience with IT hardware and software such as printers, uninterrupted power supply (UPS), COTS and GOTS applications, and data transfer requests.Working knowledge ofMicrosoft Azure, particularly Azure AD and basic cloud infrastructure concepts.Working knowledge of VTC systems such as Microsoft Teams, WebEx, and Skype.Excellent interpersonal and communication skills with a proven ability to lead a customer-service-oriented team.Familiarity with ticketing systems such as ServiceNow.Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.Desired Qualifications:ITIL certification or knowledge of ITIL best practices is a plus.Microsoft certifications (e.g., MS-900, AZ-900, MD-102) are a strong advantage.WHAT YOU’LL NEED TO SUCCEED:Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Experience: 5+ years of relatedSecurity Clearance Level: TS/SCI with PolygraphLocation: McLean, VA - On Customer SiteU.S. Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#OpportunityOwned#GDITCareers#WeAreGDIT#JET#GDITEnhanced2025The likely salary range for this position is $119,870 - $162,178. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA McLeanAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Mantech seeks a motivated, career and customer-oriented Cloud DevOps Engineer to join our team in Hanover, MD.In this role you will be working as a cloud Engineer utilizing cloud computing platforms and developing full stack web application interfacing with AWS services. The team delivers enterprise infrastructure capabilities for a global workforce performing a wide range of missions in defense of our Nation.Responsibilities Included but are not limited to:Responsible for building new and improving existing CI/CD pipelines.Responsible for performing operations on end-user virtual machine provisioning/de-provisioning (VMWARE, and Amazon AWS platforms) supporting the automation of Active Directory security group manipulations.Will perform daily development using .Net framework with C#, Python, MSSQL and minor system administrative duties on Windows and Linux platforms.Responsible for creating collection object cleanup routine within an Angular/Node JS application to simulate a hierarchical cascade delete process for a dynamic MongoDB system.Minimum Qualifications:Bachelor’s degree in Computer Science or a related discipline from an accredited college or university12+ years of programming experience, including 1.5+ years with an object-oriented language. 5+ years functional experience with containerization technologies like Docker. 2+ years’ experience working within the Linux desktop environment and bash shell Experience with Ansible, Python, Angular and DjangoIAT II certification (DoD 8140 required within 60 days of starting employment. Acceptable certifications include CCNA-Security/CySA+/GICSP/GSEC/Security+ CE/CND/ or SSCP)Preferred Qualifications: Experience with open-source technologies and tools to accomplish specific use cases encountered within the project such as GitLab, AWS Web Services, and Visual Studio .Net framework with C#, Python, MSSQL and minor system administrative duties on Windows and Linux platformsKubernetes Application Developer or Administrator certification can be substituted for additional 2 years of experience Clearance Requirements:Must have a current/active TS/SCI w/ Polygraph.Physical Requirements:The candidate must be able to move, carry and deliver workstations from inside the office to customer’s desk.The person in this position must be able to remain in a stationary position 50% of the time.Must communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Computer Systems, End Users, IT Tech Support, NetworksCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Ensure the safety and security of our nation as a Systems Administrator Advisor at GDIT. You’ll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work will have meaning and impact as you deliver your best every day.At GDIT, people are our differentiator. As the Systems Administrator Advisor, you will help ensure today is safe and tomorrow is smarter. Our work depends on the Systems Administrator Advisor joining our team to lead a mission critical team that supports the deployment of systems and capabilities centered on our comprehensive motion imagery software suite. The selected Systems Administrator Advisor will work a shift to support 24/7 operations alongside various teams and focus on ensuring the mission is met while upgrading to cutting-edge technologies in full motion video (FMV) of the programs technical vision.HOW SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT: Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and softwareDevelops advanced technical solutions for the management of networks, software, hardware, configurations, and architecturesTroubleshoots highly complex system hardware and software issuesDevelops training materials for end users on the proper use of hardware and softwareDevelops implementation plans for software installations and upgrades to operating systems and layered software packagesMonitors and tunes systems to achieve optimum performance levelsEnsures workstation/server data integrity by implementing standard software and hardware solutionsLeads efforts to ensure data/media recoverability by following a schedule of system backups and database archive operationsConducts advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelinesDevelops performance and security plans for computers that meet the needs of network usersEvaluates existing systems and plans long-term strategiesSupport analysts performing Full Motion Video TCPED and various phases of exploitationReport information through weekly site communications group meetings, weekly status reports, and monthly logs to team members and managementDashboard creation and analytic monitoring using either Splunk or Elastic StackWork with the customer’s network engineering group, as needed, to resolve any networking or firewall issue.Work with the GDIT systems engineering group, as needed, to resolve any system issue.Support GDIT factory reach back helpdesk in solving daily user issues.Support sandboxed site operations (warehouse) by verifying OSes have patch updates applied and system backups are working, etc.).Become an expert in understanding daily operations, networks, and systems.WHAT YOU’LL NEED TO SUCCEED: Skilled at applying and executing highly advanced technologies, principles, theories and conceptsProficient understanding and application of engineering principles, concepts, practices, and standardsDemonstrated ability to communicate issues, impacts, and corrective actionsDemonstrated ability to easily and effectively communicate project topics to a diverse audienceDemonstrated ability to clearly report relevant informationDemonstrated ability to anticipate technology, process, and skill needsWHAT YOU BRING TO THE TABLE:A Bachelor’s of Science in Engineering, a related specialized area or field and a minimum of 8 years of relevant experience or a Master's degree and a minimum of 5 years of relevant experienceProven problem-solving skills in complex environmentsThis position is for 2nd shift: 2:00pm-12:00amLocation: At Customer Site – near Tyson CornerGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#cjpost#IntelAdminJobs#OpportunityOwned#GDITCareers#WeAreGDIT#JET#GDITPolyEventThe likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA McLeanAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

MANTECH seeks a motivated and customer-focused Software Engineer to join our team in Hanover, MD. This position involves supporting a dynamic organization responsible for disseminating critical data across the Intelligence Community.Responsibilities include, but are not limited to:Design, develop, maintain, and enhance software systems and components.Analyze user requirements and translate them into functional software specifications.Debug, test, and resolve software defects to ensure quality and performance.Collaborate with team members to integrate software into new and existing environments.Author and review technical documentation and contribute to process improvements.Support the development and execution of test plans and validation procedures.Basic Qualifications:Bachelor’s degree and a minimum of 4 years of experience in the IC, or 7 years of total work experience.Preferred Qualifications:Experience with some or all of the following technologies:JavaScript (React, VUE, Angular)GitSQLNode.jsLinux (BASH)NiFiDockerApache Web ServerHTML/CSSDevelopment of RESTful APIsAtlassian Tool Suite (JIRA, Confluence)Security Clearance Requirements:Active TS/SCI with polygraph.Physical Requirements:Must be able to remain in a stationary position 50% of the time.Constant operation of a computer and other office equipment such as calculators, copiers, and printers.Frequent communication with co-workers, management, and customers, which may include delivering presentations.

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Information Security Engineering, Information Systems Security Management, ISSOCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:At GDIT, people are our differentiator. As a Cyber Security Project Engineeryou will help ensure the mission is never interrupted. At GDIT, we deliver clarity with supporting the customer, you will be trusted to solve complex IT issues while delivering outstanding customer service.Protect the safety and security of our nation as a Cyber Security Project Engineer and help ensure the mission is never interrupted. At GDIT, we deliver clarity. You’ll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work will have meaning and impact as you deliver your best every day.WHAT YOU’LL NEED TO SUCCEED:8+ years of related experienceUS Citizenship requiredLocation: McLean, VA, On-Site at customer locationSecurity Clearance Level: Top Secret/SCI with PolygraphREQUIRED SKILLS AND DEMONSTRATED EXPERIENCE:Demonstrated experience performing as an Information System Security Manager (ISSM), Information Systems Security Officer (ISSO), and Information System Security Engineer (ISSE).Demonstrated experience supporting systems security practices, policies, regulations, and guidelines.Demonstrated experience with system design concepts and implementation, with emphasis on cyber security principles, issues, and technology.Demonstrated on-the-job experience being responsible for information technology/information assurance/information security work.Demonstrated on-the-job experience with Non-Title 50 (NT-50) information systems, Enterprise and IC networks and systems.Demonstrated on-the-job experience writing and reviewing technical documents addressing complex system design and security controls information.Demonstrated on-the-job experience organizing, planning, and prioritizing multiple tasks to ensure schedules are met.Demonstrated on-the-job experience communicating, written and oral, complex technical concepts and information clearly and concisely to a variety of audiences.Demonstrate experience with the Risk Management Framework (RMF) life cycle.Certifications: Bachelor's degree in computer science, mathematics, computer engineering or other technical field or equivalent verifiable work experienceHIGHLY DESIRED SKILLS AND DEMONSTRATED EXPERIENCE:Demonstrated experience with the Sponsor’s Enterprise networks and systems.Demonstrated on-the-job experience with information security protocols and software.Demonstrated on-the-job experience in information, physical, and protective security policy development and implementation.Demonstrated on-the-job experience with system design concepts and implementation, with emphasis on cyber security principles, issues, and technology.Demonstrated on-the-job experience identifying and understanding new technologies and assess their technical capabilities for security concerns.Demonstrated on-the-job experience leading and managing effectively; self-starter capable of working independently and within a team; adapting to rapidly changing priorities.Demonstrated on-the-job experience with analytical and problem solving skills.Demonstrated on-the-job experience with the Sponsor.Demonstrated on-the-job experience with the Sponsor's policies, procedures, and guidance for cyber security.Demonstrated on-the-job experience or understanding of Sponsor’s Project Management Framework and Risk Management Framework.Demonstrated on-the-job experience in consultation and policy interpretation Sponsor’s partners systems security practices, policies, regulations, and guidelines.Cyber security certifications (i.e.; CEH, Security+, Network+, CCNA, CCSP, AWS).#OpportunityOwned#GDITCareers#WeAreGDIT#JET#GDITEnhanced2025GDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $148,771 - $201,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA McLeanAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

ManTech seeks a motivated, career and customer-orientedLead CNO Software Engineerto join our team in theHanover, Maryland.Responsibilities include, but are not limited to:Coding and development with Python, Java and Groovy.Performing data analytics on logs, images, and other formats.Working with Databases and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQL Server).Using streaming technologies (e.g. Kafka), including customization of data flows.Log analysis and General Troubleshooting (tuning and optimization, Search and Indexing Operations, mapping, monitoring).Working with Elastic Stack (Elastic, Logstash, Beats, Kibana, Fluent etc.) and Opensearch APIs.Perform system and subsystem definition, preliminary and detailed design, design implementation, and subsystem and system integration and tests for a system.Research requirements for a product, including target environment, performance criteria, and competitive issues, design new capabilities and recommend improvements to existing capabilities.Determine computer user needs; analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming.Ensure software standards are met and perform quality control on team products, coordinate and perform software deployments for developed products.Mentor junior software developers.Minimum Qualifications:Bachelor’s degree and 20+ years of programming experience or High School Diploma and 24+ years of programming experienceExperience coding in Python and JavaExperience with build environments such as Gradle or MavenExperience with Object Oriented Analysis and DesignExperience with XML or JSONExperience with data ingest, data storage, and data processing techniques.Knowledge of agile software development methodologyPreferred Qualifications:Experience with Software Version ControlExperience with SQL and of NoSQL databasesExperience with MongoDBExperience with ElasticExperience with troubleshooting and maintaining complex code Experience with Subversion/GITExperience with Atlassian Tools such as Confluence, Jira, Bamboo, Crucible or similarExperience using VMWare, preferably ESXClearance Requirements:Must have active/current TS/SCI with PolygraphPhysical Requirements:Ability to remain stationary up to 50% of the time

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Access Control (AC), Active Directory (AD), System Administration, User Account ManagementCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.WHAT YOU’LL NEED TO SUCCEED:Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Experience: 3+ years of relatedRequired technical skills:Active DirectoryExperience with shared drives, folder creations, granting permissionsAccess managementExperience revising and updating SOP'sTicketing systems (EARRS, ServiceNow, ESP)Preferred skills and abilities:Demonstrated expertise with Enterprise Information Technology (EIT) and supported utility and security applications.Demonstrated experience working in a multi-system and multi-application environment with multiple specialties such as operating systems, e-mail, database platforms, storage technologies, and hardware supportDemonstrated experience working with network requirements to anticipate impact on respective operating systemsDemonstrated experience understanding organizational standards for operating configurations, security constraints, and procedures for managing organization software.Demonstrated experience problem solving, to include independent diagnoses and resolving complex technical problems.Demonstrated experience using analytical planning and organizational skillsDemonstrated experience and understanding of project management techniques to plan and execute projects.Demonstrated experience using strong oral and written communication skills in order to articulate complex technical concepts to both technical and non-technical audiences.Demonstrated experience working independently on routine tasks.Demonstrated experience working as part of a team.Demonstrated experience working with internal business partners to elicit requirements.Demonstrated experience working with system developers to elicit requirements and engage in joint project planning.Demonstrated experience with requirement tracking.Demonstrated experience researching the latest technological developments in the relevant operating systems to identify impact on organization operating systems and to anticipate changes.Security Clearance Level: TS/SCI with PolygraphLocation: McLean, VA - On Customer SiteU.S. Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holiday#OpportunityOwned#GDITCareers#WeAreGDIT#JET#GDITEnhanced2025The likely salary range for this position is $100,175 - $135,530. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA McLeanAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

ManTech seeks a motivated, career and customer-orientedCNO SoftwareEngineer to join our team in Hanover, Maryland.As a CNO Software Engineer on our team, you will provide specialized development, testing and evaluation capabilities tailored to system functions.Responsibilities include, but are not limited to:Develop and code in Python, Java and XML, ensuring software standards are met.Perform system and subsystem definition, preliminary and detailed design, design implementation, and subsystem and system integration and tests for a system.Research requirements for a product, including CNO deployment environment, performance criteria, and competitive issues.Design ideas for new capabilities or recommendations for improvements to existing capabilities.Determine computer user needs; analyzes system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming.Debug and troubleshoot software, modifying existing software to correct errors, to adapt to new requirements, or to improve performance.Perform quality control on team products.Coordinate and perform software deployments for developed products.Minimum Qualifications:Bachelor’s degree in computer science or related technical field and 7+ years of programming experience or High School Diploma and 11+ years of programming experienceExperience with Python and JavaExperience with build environments such as Gradle or MavenExperience with Object Oriented Analysis and DesignKnowledge Software Version ControlKnowledge of CNO environmentKnowledge of XML or XSLTPreferred Qualifications:Experience with SQL and NoSQL databasesExperience with Subversion/GITKnowledge of agile software development methodologyKnowledge of Atlassian Tools, such as Confluence, Jira, Bamboo, Crucible or similarSecurity Clearance Requirements:Must have an active/current TS/SCI with PolygraphPhysical Requirements:Must be able to remain in a stationary position 50% of the time

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Active Directory (AD), Operating Systems (OS), OS Configuration, PC InstallationCertifications:NoneExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:System AdministratorLevel IVDescription:Manages the daily activities of configuration and operations of business systems that may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization and performs system capacity analysis and planning.Provides assistance to users in accessing and using business system.Skills:Expert knowledge and experience in current Windows client server to include OS configuration, file sharing, DNS, DHCP, and Active Directory.Experience with administration of various Linux operating systems (CentOS, Ubuntu).Experience granting permissions, group policy, responding to trouble ticketsOptimize system operations and resource utilizationCoordinate, deliver, install, and maintain end user devices (EUDs) hardware and software.Implement ongoing system security compliance measures to include patches and system updates.Knowledge and demonstratedexperience and its implementation using VMware vSphere (vCenter/ESXi)and Horizon View (VDI Desktops).Expert knowledge and experience managing NetApp (NFS, CFIS) and Dell EqualLogic (ISCSI).Desired Skills:Recent System Administration experience with Windows and Linux operating systemsPractical experience in implementing and maintaining virtualization (VDI Desktops).Skills with Telecommunication (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, LINUX), NetApp-VMWare, database/DBMD (oracle, access, sybase) and applications (Tivolli, Peoplesoft).Red Hat Certified System Administrator (RHCSA)Qualifications:Must have one of the following DoD approved certifications to meet the category/level IAT-2 (DD 8570) requirement for this position: Security+, GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GCIH, or GCED.Required Education & Experience: High School/GED (+12) years of relevant experience. AD (+10) years of relevant experience. BA/BD (+6) years of relevant experience. Master's degree (+4) years of relevant experience, or PHD (+2) years of relevant experience.The likely salary range for this position is $139,984 - $186,101. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:32Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD LaurelAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

ManTech seeks a motivated, career and customer-oriented Software Test Engineer to join our team in Hanover, MD.This team provides software development support for an organization that is tasked with dissemination of data to various customers within the Intelligence Community.Responsibilities include, but are not limited to:Leading the development of Software Assurance Analysis methodologies, formulating, and validating testing scores, creating, and validating test cases that support Software Assurance (SwA) tool analysis.Provide technical expertise in the testing of client software and providing remediation recommendations with clients.Mentoring junior Software Assurance Evaluation Engineers providing advice, guidance, consultation and teaching state-of-the-art software assurance testing and analysis techniquesLead efforts in defining new methods and techniques for software assurance testing and analysis; and surveying industry to identify new source code SwA tools and methodologies.Tuning and running source code analysis tools, evaluating the strengths and weaknesses, and determining the suitability for a given software/customer while interpreting, prioritizing, and using source code SwA tools results to remediate potential vulnerabilities in software.Minimum Qualifications:5 + years in software analysis related experienceExperience with evaluating the strengths and weaknesses and determining the suitability of software in a given software/customer environment.Experience designing, implementing and testing source code SwA analysis processes.Programming experience in Java, C/C++, or C#.Experience developing & consulting on code for production systems using structured development environments.Preferred Qualifications:Experience with RUSTExperience with some or all the below technologies:KlockworkCodePeerFortran-LintCodeSonarSecurity FortifyIDA ProMATLABSecurity Clearance Requirements:Active TS/SCI w/ PolygraphPhysical Requirements:Must be able to remain in a stationary position 50%.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Database Analysis/DesignJob Qualifications:Skills:Database Administration, DISA STIG, Microsoft SQL ServerCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge that we can’t turn into opportunity. And our work depends on a SQL Server Database Administrator joining our team to support Government activities at Chantilly, VA.Responsibilities Include but Are Not Limited To:Installing, configuring, and maintaining Microsoft SQL Server 2019 and 2022 environments in on-premisesinfrastructures.Performing database administration tasks including backups, restores, integrity checks, job scheduling, and index maintenance.Troubleshooting and resolving SQL performance issues for clustered, highly available enterprise environments.Applying DISA STIGsto SQL Server environments and ensuring databases are compliant with security baselines and hardening standards.Participating in change management, incident resolution, and documenting database environments and configurations.Collaborating with application owners to optimize and support application performance.Implementing and maintaining high availability and disaster recovery solutions using native SQL features such as Always On Availability Groups or Failover Clustering.Participating in system upgrades, patching cycles, and version migrations.Writing and maintaining SQL scripts and PowerShell automation for administrative tasks.Position Requirements:Bachelor’s degree in Computer Science, Information Systems, or a related field, and 3+ years of relevant IT experience.3+ years of hands-on SQL Server administration experience, working with SQL Server 2016 or newer.Experience supporting on-premisesenvironments only no cloud experience required or expected.Demonstrated experience with applying and maintaining DISA SQL STIGs.Familiarity with tools and techniques for backups, performance tuning, and database health monitoring.DoD 8570/8140 IAT Level II compliant (e.g., Security+ CE) required prior to start dateExperience with MySQL or PostgreSQL is a plus.Location: On Customer SiteUS Citizenship RequiredGDIT is Your Place401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $105,622 - $141,821. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

ManTech seeks a motivated, career and customer-orientedPrincipal Systems Administratorto join our team inPentagon, VA. The position is onsite. Responsibilities include but are not limited to:Provide specialized support and troubleshooting for VIP users, including hardware, software, network, and application issuesManage and maintain computer systems, servers, and other IT infrastructure, ensuring optimal performance and securityManage VIP user accounts, permissions, and security access within the organization's IT environmentIdentify, diagnose, and resolve technical issues related to VIP user's IT needsMaintain accurate and up-to-date documentation of IT systems, procedures, and user support informationCollaborate with other IT staff and stakeholders to ensure smooth IT operations and address VIP user needsStrong technical skills in areas such as Windows and Linux operating systems, network administration, virtualization, and securityExcellent problem-solving and troubleshooting skills to quickly identify and resolve issuesStrong communication and interpersonal skills to interact with VIP users and IT staffExperience in managing and supporting complex IT environments, especially for VIP usersManaging desktop computers, servers, and other hardware devices for VIP usersInstalling, configuring, and updating software applications used by VIP usersTroubleshooting and resolving technical issues related to VIP users' hardware, software, and network accessCreating, modifying, and managing VIP user accounts and permissionsSupporting and maintaining specialized software and hardware used by VIP usersProviding training and support to VIP users on new software and hardwareManaging Active Directory and other infrastructure core servicesProviding support for thin clients and virtual desktop environmentsSupporting and maintaining COTS and custom softwareCollaborating with other teams to ensure technology needs are met for eventsMinimum Qualifications:Bachelor’s degree in a technical field and 7+ years of experience in the Information Technology; an additional 4 years of Systems Administration experience can be substituted in lieu of a degreeUnderstanding of operating systems (Windows, Linux, macOS), servers, and networkingKnowledge of network protocols (TCP/IP), switch configurations, and firewalls is essentialExperience with scripting languages (e.g., Python, PowerShell) for automating tasks and improving efficiencyMicrosoft Visio, Word, Excel experience CASP+ Certification or ability to obtain within 6 months of hireDoD 8570 Computing Environment Certification or ability to obtain within 6 months of hireKnowledge of Microsoft Windows Systems, HP SANs, VMware productsExperience using a Service Desk ticketing system, such as Remedy or ServiceNowPreferred Qualifications:One of the following certifications is desired:MCSE - Microsoft Certified System Engineer, MCSE - Microsoft Certified Solutions Expert, MCSA - Microsoft Certified Solutions Associate, MCITP - Microsoft Certified Information Technology Professional, VMware VCP - VMware Certified Professional, CCNA - Cisco Certified Network AdministratorITIL Foundations or later certification General Dynamics Encryptor experienceSolarWinds experience and knowledgeCisco Prime Infrastructure experience and knowledgeSecurity Clearance Requirements:US Citizenship required and active TS/SCI clearance adjudicated within the last 6 years.Candidate must be open to Poly if selected by the customer.Physical Requirements:Must be able to remain in a stationary position 50%.Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.Must be able to exchange accurate information in these situations.

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Cybersecurity, Incident Response, Vulnerability RemediationCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:We are seeking an experiencedCybersecurity Support Services Engineerto perform ongoing cybersecurity cyber hygiene and compliance activities across a heterogeneous portfolio that includes Windows and Linux based Client-Server implementations deployed in On-Prem, VMware based virtualization and AWS and Azure cloud environments.Key ResponsibilitiesThe CSSE is a critical role in implementing and maintaining overall security posture of systems. It includes, but is not limited to, identification of remediation actions for vulnerability and compliance findings for Operating system and application software, inclusive of ongoing vendor patch releases and updates as well as testing and validation of baseline system configurations for compliance with Security and Technical Implementation Guides (STIGs) and customer specific configuration and policy requirements.Responsibilities includeVulnerability and Compliance Remediation:Establish, update and maintain automated patching services (e.g. WSUS, Satellite, Ansible) for deployed technology baselinesImplement patches and configuration updates to resolve findings noted from multiple sources (e.g. security scans, IAVM processes (IAVA/IAVB), Cyber Task Orders) within specified timeframes.Testing and validation:Document and conduct test activities to validate system changes (e.g. patch updates, system upgrades) to ensure no degradation of security posture.Draft and present test reports capturing.Provide recommendations for security control implementation and identifying necessary countermeasures or mitigating controlsRespond to and oversee / coordinate responses to queries and requests for security information and reportsIncident Response & Security Oversight:Support and coordinate investigations of security incidents and reporting findings as necessaryGuide and coordinate the communication, implementation and enforcement of security policies and plans for data, applications, hardware, and telecommunications systemsAdvise stakeholders on information assurance standards, dependencies, and emerging security technologiesRequired QualificationsEducation:Bachelor’s degree inInformation Systems, Cybersecurity, or a related field(or equivalent experience)Experience:Minimum of4 yearsof applicable experience in system administration, STIG application and validation, as well as exposure to vulnerability and compliance managementCertifications:Required:DoD 8570 IAT Level II compliant certification required (active and valid CySA+, Security+, CND, RHCSA, CCNA Security, GICSP, GSEC, SSCP)Preferred Skills:Documented experience with cloud security implementationsinAzure or AWS environmentsThorough understanding ofsecurity policies, cybersecurity test methodologies and vulnerability assessment tools.Why Join GDIT At GDIT, we foster professional growth and provide opportunities to advance your career in a mission-critical environment. Our benefits include:401(k) with company matchComprehensive health and wellness programsDedicated internal mobility team to support career advancementPaid education and professional certification opportunitiesAccess to cutting-edge technologies and innovative projectsPaid vacation and holidays to support work-life balanceJoin us at GDIT and contribute to securing the future of national security.#GDITcareers#OpportunityOwned#WeAreGDIT#transitioningmilitary#clearedjobs#veterans#AutobotsThe likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:CloudJob Qualifications:Skills:Amazon Virtual Private Cloud (VPC), Amazon Web Services (AWS), Identity Management (IdM)Certifications:NoneExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:Own the opportunity as a Cloud Solutions Architect and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients for the modern age and help them face any obstacle.At GDIT, people are our differentiator. As a Cloud Solutions Architect you will help ensure today is safe and tomorrow is smarter. Our work depends on Cloud Solutions Architect joining our team.REQUIRED SKILLS:Demonstrated experience including knowledge of Best Practices for implementing the security services provided by Amazon AWS (such as Identity Management, Secure Tokens, Cloud Watch and Cloud Monitoring).Demonstrated experience with knowledge of security constraints and required protections for enclave accreditation in an AWS cloud.Demonstrated experience making virtual machine configuration changes necessary to resolve trouble tickets or to comply with security requirements and IT best practices.Demonstrated experience, within the last two (2) years, setting up and maintaining an AWS- cloud based VPC.Demonstrated experience deploying and maintaining Windows environments in AWS.Demonstrated experience, within the last six (6) months, managing MS Product Suite.Demonstrated experience, within the last six (6) months, managing MS SQL.Demonstrated experience, within the last six (6) months, managing MS Server 2012/2016/2019/2022.Demonstrated experience, within the last six (6) months, deploying and managing log aggregation systems, such as Splunk.Demonstrated experience, within the last six (6) months, maintaining system accreditation.Certification(s): AWS Cloud Solutions Architect - Professional.DESIRED SKILLS:Demonstrated experience with knowledge of security constraints and required protections for enclave accreditation in an AWS cloud in the Sponsor's environment.Demonstrated experience transitioning an on-premises enclave solution to a virtual private cloud (VPC).Demonstrated experience making application software and operating system configuration changes necessary to resolve trouble tickets or to comply with Sponsor requirements and IT best practices.Demonstrated experience evaluating and mitigating software security vulnerabilities.Demonstrated experience with continuous monitoring from a security perspective.Demonstrated experience obtaining Certification and Accreditation within the Sponsor's environment.Demonstrated experience with the Sponsor's unique IT infrastructure and ongoing projects.Demonstrated experience executing O&M tasks as necessary to support the Sponsor's software and hardware infrastructure.Demonstrated experience understanding and implementing Multi Factor Authentication (MFA) with AWS.Demonstrated experiencing managing Windows services and devices. This experience should be related to managing a Windows based enterprise, such as maintaining Server ISOs and related AMls, COTS updates, managing domain forests and group policy objects, user role-based authentication in active directory.Demonstrated experience managing LDAP authentication with COTS applications, load balancing and gateway services related to remote desktop service deployments.Demonstrated experience with troubleshooting errors utilizing Event Viewer and Splunk logging.WHAT YOU’LL NEED TO SUCCEED:Education: BA/BS in Computer Science or IT-related field and 12 years of experience4 years experience working in the ICSecurity Clearance Level: TS/SCI with PolygraphLocation: Chantilly, VAUS Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#GDITEnhanced2025#JETThe likely salary range for this position is $183,498 - $214,921. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:PipelineClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Active Directory (AD), Help Desk Support, Technical SupportCertifications:Security CE + - Comptia CERTExperience:1 + years of related experienceUS Citizenship Required:YesJob Description:We are GDIT. The people supporting and securingsome of the most complex government, defense,and intelligence projects across the country. Weensure today is safe and tomorrow is smarter. Ourwork has meaning and impact on the world aroundus, but also on us, and that’s important.GDIT is your place. You make it your own byembracing autonomy, seizing opportunity, andbeing trusted to deliver your best every day.We think. We act. We deliver. There is nochallenge we can’t turn into opportunity. And ourwork depends on aHelp Desk Technicianjoining our team tosupportour government client’s activities in the Northern Virginia locations.At GDIT, people are our differentiator.As aHelp Desk Techniciansupports andmanages the responsibilities of the successful completion of all tasks in assigned projects.Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.Assists with the installation, configuration, and upgrade of computer hardware and software.Provides end-user software troubleshooting and support.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides troubleshooting and support.Assists in the administration of e-mail systems.Provides phone and help-desk support for local and off-site users.Maintains current knowledge of relevant technology as assigned.Participates in special projects as required.WHAT YOU’LL NEED TO SUCCEED:Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service.Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. CompTIA Security+ CE is the preferred certification. In addition must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $25.92 - $35.08. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Computer Security, Information System Security, Security Information, Security Requirements, System SecurityCertifications:NoneExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, realtime systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results. Resolves software problem reports. Utilizes software development and software designmethodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-theshelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components.Analyze user requirements to derive software design and performance requirementsDebug existing software and correct defectsProvide recommendations for improving documentation and software development process standardsDesign and code new software or modify existing software to add new featuresIntegrate existing software into new or modified systems or operating environmentsDevelop simple data queries for existing or proposed databases or data repositoriesApplies knowledge of ITOM, ITSM, HRSD, CSM and/or Service Portal.Codes with programming languages and databases including HTML, CSS, JavaScript.Write or review software and system documentationServe as team lead at the level appropriate to the software development process being used on any particular projectDesign or implement complex database or data repository interfaces/queriesDevelop or implement algorithms to meet or exceed system performance and functional standardsAssist with developing and executing test procedures for software componentsDevelop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areasModify existing software to correct errors, to adapt to new hardware, or to improve its performanceDesign, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of designQualifications:Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required.Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor’s degree.One (1) year experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.Two(2) years of IT application systems experience in technology solutions delivery is required.Two (2) years experience with ServiceNow Implementations is required.One (1) year of experience developing on the ServiceNow Platform is required.ServiceNow System Administrator certification OR ServiceNow Application Developer certificationis required.GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Hardware, Information Technology (IT), Remote Access, Remote Support, TroubleshootingCertifications:NoneExperience:0 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk TechnicianTransform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone.HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructureWHAT YOU’LL NEED TO SUCCEED: Required Experience: 0-3 years of related experience Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Required: IAT Level 1 certificate is required within 6 months of start date Security Clearance Level: TS/SCI w/Poly Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned Location: On-Site in Annapolis Junction, MD US Citizenship Required Shift: M-F 8 hour shifts between core hours 6am-6pmGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#GREENWAY#ITPolyMD#GDPolyThe likely hourly rate for this position is between $35.05 - $47.43. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Data AnalysisJob Qualifications:Skills:Detail-Oriented, Multitasking, Oral Communications, Services Management, Written CommunicationCertifications:NoneExperience:0 + years of related experienceUS Citizenship Required:YesJob Description:Data Analyst AssociateDeliver insights to help our clients turn data into action as a Data Analyst Associate at GDIT. Your work will provide transformative solutions to our clients’ big-data obstacles and help advance the mission. Here, you can make a meaningful impact on our clients’ mission and on your career.At GDIT, people are our differentiator. As a Data Analyst Associate you will help ensure today is safe and tomorrow is smarter. Our work depends on Data Analyst Associate joining our team to work on a Global Enterprise Services program supporting IT Service Management (ITSM).HOW A DATA ANALYST ASSOCIATE WILL MAKE AN IMPACTMaintain all documentation related to Problem Management process including policies, procedures, and work instructions, while ensuring that IT best practices are implemented and enforced through a strong understanding of current company processesLead cross-functional coordination between service organizations anddrives all actions for end-to-endresolution of each problemAdvises senior and executive leadership on potential gaps in processes identified through persistent occurrences of the same problem and resulting in potential performance impacts to SLAEstablish deadlines for ownership of actions to include verbal and written communication to the client according to standard operating procedures outlined within the contractPerforms initial reviews of allFACARs(Failure Analysis and Corrective Action Reports)for accuracy, subject matter andconstructivefeedback prior to delivery and reporting up to senior and executive leadershipManagesdaily and weekly and monthly tracking of all open problems up to the point of successful closurePerforms historical analysis ofMajor incidents and Problem Recordsfor reoccurring INCIDENTS to ensure accountability of service improvement and corrective actions are being followedto ensure a resolution is reached in coordination with ownersCommunicates problem management status updates for monthly Operation Performance Reviews to senior and executive leadership.Your success will be measured through minimized incidents and reports delivered on time according to contractual requirementsWHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Arts/Bachelor of Science Required Experience: 0+ years of related experience Security Clearance Level: TS/SCI w/Poly Required Skills and Abilities: Strong organizational skills, attention to detail, strong written and verbal communication Preferred Skills: Multitasking and collaboration skills Location: On Site US Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#GREENWAYThe likely salary range for this position is $72,250 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Linux, ServiceNow Platform, UnixCertifications:NoneExperience:15 + years of related experienceUS Citizenship Required:YesJob Description:Provides support for implementation, troubleshooting andmaintenance of information Technology (IT) systems. Manages ITsystem infrastructure and any processes related to these systems.Provides support to IT systems including day-to-day operations,monitoring and problem resolution for all of theclient/server/storage/network devices, mobile devices, etc. ProvidesTier 1 (Help Desk) and Tier 2 (Escalation) problem identification,diagnosis and resolution of problems. Provides support for theescalation and communication of status to agency management andinternal customers. Provides support for the dispatch system andhardware problems and remains involved in the resolution process.Configures and manages UNIX, Linux and Windows operating systemsand installs/loads operating system software, troubleshoots, maintainsintegrity and configures network components along with implementingoperating systems enhancements to improve reliability andperformance.Provide support for implementation, troubleshooting and maintenance of IT systems.Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsConfigure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performanceCommunicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management ProcessSupport the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security AuthorizationsEnsure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsSupport the design of systems, mission architecture and associated hardwarePossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)Analyze and resolve complex problems associated with server hardware, applications and software integrationSupport the design of systems, mission architecture and associated hardwarePossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)Analyze and resolve complex problems associated with server hardware, applications and software integrationWHAT YOU’LL NEED TO SUCCEED:Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Six (6) years of experience with Service Management (ITSM) is required.ITIL 4 platform certification is required.Four (4) years of experience with ServiceNow platform is required.Two (2) years’ experience integrating ServiceNow with other applications is required.Security Clearance Level: TS/SCI w/PolyLocation: On Customer SiteUS Citizenship RequiredGDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#ITPolyMDThe likely salary range for this position is $148,032 - $200,277. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Communication, Data Entry, Group Problem Solving, Microsoft OfficeCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:NoJob Description:Account Systems AdministratorTransform technology into opportunity as a Account Systems Administratorwith GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Account Systems Administratoryou will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT Resolves technical requests from self-service tickets in support of internal and/or outside customers. Creates, deletes and modify customer accounts. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns. Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment. Must be able to multi-task and possess good communication and customer service skills.WHAT YOU’LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 3+ years of related experience Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), DataEntry Security Clearance Level: TS/SCI w/Poly Preferred Skills: Ticketing System, Active Directory, Customer Service Location: On Site Certification: IAT Level 1 Shift: Monday - Friday 11am-7pmGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#GREENWAY#ITPolyMDThe likely hourly rate for this position is between $39.10 - $52.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Communication, Information Technology (IT), Network Components, Operating Systems (OS), TroubleshootingCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, implementing operating systems enhancements to improve reliability and performance.Provide support for implementation, troubleshooting and maintenance of IT systemsManage the daily activities of configuration and operation of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsPerform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.Perform periodic vulnerability scans of systemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningQualifications:Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexityis required.Two (2) years of experience with Service Management (ITSM) is required.ServiceNow System Administrator certification is requiredGDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Data AnalysisJob Qualifications:Skills:Analytical Thinking, Problem Solving, StatisticsCertifications:NoneExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:Data AnalystDeliver insights to help our clients turn data into action as a Data Analyst at GDIT. Your work will provide transformative solutions to our clients’ big-data obstacles and help advance the mission. Here, you can make a meaningful impact on our clients’ mission and on your career.At GDIT, people are our differentiator. As a Data Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Data Analyst joining our team.HOW A DATA ANALYST WILL MAKE AN IMPACT Performs data analysis, interpretation, and management duties. Develops rules and methodologies for data collection and analysis Develops technical solutions to complex problems which require the regular use of ingenuity and creativity Develops innovative strategies and quantifies the competitive performance of the organization's operations and/or markets Analyzes organizational data and conducts advanced statistical analysis Contributes to completion of milestones associated with specific projects Applies mathematical calculations to recommend solutions to technical problems of moderate scope and complexity Models and evaluates the potential impact of data changes Performs additional duties as assigned Develops innovative strategies and quantifies the competitive performance of the organization's operations and/or marketsWHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Arts/Bachelor of Science Required Experience: 2+ years of related experience Required Technical Skills: ServiceNow Reporting and MS Office Security Clearance Level: TS/SCI w/Poly Required Skills and Abilities: communication, problem solving, Analytical thinking Location: On Site US Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#GREENWAYThe likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Database Analysis/DesignJob Qualifications:Skills:Database Management, Database Structures, Databasing, Design, Software RepositoryCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Database Analyst SeniorJob DescriptionDatabase Analyst SeniorProvides technical expertise for database design, development,implementation, information storage and retrieval, data flow andanalysis. Develops relational and/or Object-Oriented databases,database parser software, and database loading software. Projectslong-range requirements for database administration and design.Responsible for developing a database structure that fits into theoverall architecture of the system under development and has to maketrades among data volumes, number of users, logical and physicaldistribution, response times, retention rules, security and domaincontrols. The DBE works primarily at the front end of the lifecyclerequirementsthrough system acceptance testing and Initial OperationalCapability (IOC). Develops requirements from a project’s inception toits conclusion for a particular business and Information Technology(IT) subject matter area (i.e., simple to complex systems). Assist withrecommendations for, and analysis and evaluation of systemsimprovements, optimization, development, and/or maintenance efforts.Translates a set of requirements and data into a usable document bycreating or recreating ad hoc queries, scripts, and macros; updatesexisting queries, creates new ones to manipulate data into a masterfile; and builds complex systems using queries, tables, Open DatabaseConnectivity and database storage and retrieval using Cloudmethodologies.WHAT YOU’LL NEED TO SUCCEED:Support the database design, development, implementation, information storage and retrieval, data flow and analysis activities.Support the analysis and evaluation of system improvements, optimization, development and/or maintenance efforts.Support the development of long and short term requirements for database administration and design.Assist in developing databases, database parser software, and database loading software.Translate a set of requirements and data into a usable database schema by creating or recreating.ad hoc queries, scripts and macros, updates existing queries, creates new ones to manipulate data into a master file.Assist in developing database structures that fit into the overall architecture of the system under development.Lead development of database structures that fit into the overall architecture of the system under development.Lead development of databases, database parser software, and database loading software.Develop requirement recommendations from a project’s inception to its conclusion for a particular Business and IT subject matter area (i.e. simple to complex systems).Develop a database structure that fits into the overall architecture of the system under development and has to make trades among data volumes, number of users, logical and physical distribution, response times, retention rules, security and domain controls.Direct fulfillment of requirements from a project’s inception to it conclusionDirect organization of requirements and data into a usable database schema by directing development of ad hoc queries, scripts, macros, updates to existing queries.Direct the overall database structure that fits into the overall architecture of the system under development and has to make trades among data volumes, number of users, logical and physical distribution, response times, retention rules, security and domain controls.Direct the development of complex systems using queries, tables, Open Database Connectivity and database storage and retrieval using Cloud methodologies.Ten (10) years experience as a DE in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of DE experience may be substituted for a bachelor’s degree.GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Communication, Information Systems, Operating Systems (OS), System Security, Systems SoftwareCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:#ITPolyMDProvide support for implementation, troubleshooting and maintenance of IT systemsProvide configuration management, implementation, and sustainment of compliance with applicable system security controls.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability andperformanceCommunicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management ProcessSupport the ISO by completing required milestones of Plan of Action & Milestones(POA&M)as directed and coordinate completion status with the ISSO to reflect status within theSource System of Record for Security AuthorizationsEnsure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsQualifications:Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexityis required.Four (4) years of experience with Service Management (ITSM) is required. ServiceNow System Administrator certification is requiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#ITPolyMDThe likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Backup and Recovery (Software), Disaster Recovery (DR), Information Technology (IT) SystemsCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Restore System AdministratorTransform technology into opportunity as a Restore System Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Restore System Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team.HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT Assist in the restoration of files\profiles and mailboxes using backup applications Netbackup, Avamar, Commvault Willing to work in Data Center to facilitate tape movements for data restores. Assist customers with file management, profile standards and e-mail organization Profile and permission structure knowledge Resolution and ticket handling awareness to align to SLA obtainmentWHAT YOU’LL NEED TO SUCCEED: Education: Technical Training, Certification(s) or Degree Required Experience: 5+ years of related experience Required Technical Skills: Basic computer Security Clearance Level: TS/SCI w/Poly Required Skills and Abilities: Critical thinker, Quick Learner, Detail Oriented, and Organizational skills Preferred Skills: Ability to work well independently, Verbal and written communication skills to interact with customers and technical support Location: On Site US Citizenship Required Certification Required: Security + Shift: Tuesday - Saturday 9am-5pm or 10am-6pmGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#GREENWAY#ITPolyMDThe likely salary range for this position is $105,622 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:ProposalsJob Qualifications:Skills:Researching, Solutions Development, Technical ProposalsCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Develops solutions based on business and technical criteria to deliver on program organic growth. Researches current and emerging technologies and process methodologies and proposes changes and tailoring based upon customer or program needs. Assesses existing system and business process architectures currently in place and works with staff to develop technology insertion proposals that offer enterprise improvements or savings. Develops proposal graphics, technical presentations, cost estimate inputs and briefings to support technical narratives. Identifies customer requirements, analyzes alternatives, and develops product recommendations related to software, platform, and network configurations.Responsible for the writing, research, design, development, and updates to proposals. Analyzes RFP requirements and develops RFP/proposal cross-reference matrix. Writes, edits, and revises technical materials and coordinates with technical personnel to ensure accuracy.Seize your opportunity to make a personal impact as a Solution Architect supporting a large IT services contract. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Solution Architect you will help ensure today is safe and tomorrow is smarter.HOW A SOLUTION ARCHITECT WILL MAKE AN IMPACTDeliver simple solutions to complex problems as a Solutions Architect at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. You will make the end user’s experience your priority and we’ll make your career growth ours.At GDIT, people are our differentiator. As a Solutions Architect you will help ensure today is safe and tomorrow is smarter. Our work depends on Solutions Architect joining our team to support on contract growth by developing technology insertion proposals and providing solutions to customer problems. Acts as the proposal lead to secure new task order business by developing technical solutions Works with technical teams, finance, contracts and program management to develop solutions that meet technical and business goals Collaborates with the team to identify solutions that fix customer programs or needs Leverage IT knowledge and experience to ensure solutions can be implemented and meet customer timelines and budget constraintsWHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Arts/Bachelor of Science Required Experience: 8+ years of related experience Security Clearance Level: TS/SCI Preferred Skills: IT experience Location: On Site US Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#GREENWAYThe likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Storage Management, Unix, Windows ManagementCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Sr Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Sr Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI w/Poly cleared Sr Systems Administrator joining our team to Support our intelligence customer in McLean-Langley, VA as the site lead.HOW A SR SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACTMaintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.Job Duties:• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution• Provide support for the escalation and communication of status to agency management and internal customers• Install/load operating system and application software• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.• Conduct routine and emergency maintenance of assigned data center equipment• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers• Collaborate and contribute to the development, administration, and testing of backup and recovery plans• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS• Maintain operational, configuration, and other standard operating procedures (SOPs)• Verify system availability with existing Enterprise tools• Provide 24/7 mission essential support with possibility of being recalled, and required to report to work during inclement weather based on mission requirements• Core site hours of support are 0530-1800 hoursRequirements:• Bachelor's Degree and 8+ years of relevant experience or an equivalent combination of education and years of experience.• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire• Active TS/SCI w/Poly required• UNIX, Windows, and/or Storage administration• Experience with incident ticketing and tracking systems such as Service+• Ability to respond to after hour calls “provide on-call support"• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.• Ability to prioritize and execute tasks in a high-pressure environment.Physical Requirements:The employee will need to be able to lift/move/carry equipment as necessary (max 40 pounds)Desired Skills:• Experience in the imagery intelligence domain a plus• Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solarissystems• Knowledge of the Customer's processes and procedures and of the Customer's productionsystems a plus• Ability to prioritize and execute tasks in a high-pressure environment.• Ability to function as a team member and independently• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris,Sybase, Informix, SQL, and Imagery Production Chain• General knowledge of database administration, network administration and possessnetwork configuration management skills.• Must have a valid US passport Location: Customer SiteUS Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays#RoverGSSThe likely salary range for this position is $128,350 - $173,650. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA VA McLeanAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Systems, Information Technology (IT) Systems Support, Systems SupportCertifications:NoneExperience:1 + years of related experienceUS Citizenship Required:YesJob Description:Overview:Transform technology into opportunity as a Helpdesk Technicianwith GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT:Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays).Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority.Performs user account management per the Account Management Plan.Performs advanced software installations and upgrades to operating systems and layered software packages.Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.Provides system updates and statuses to Government leadership with PowerPoint slides and Analysis of Alternatives PowerPoint briefings as needed.Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users.Walk customers through problem-solving and follow up with customers to ensure issues are resolved.Collects and evaluates incident reporting practices and operations.Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).Knowledge of Network connectivity troubleshooting, cable management, and fiber termination technologies.Will be responsible to assist in managing and modernizing LAN cabling.Maintaining and updating records and tracking databases.Alerting management to recurring problems and patterns of problems.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience: HS/GED + 1+ yearsCertifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role.Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI PolygraphExperience in working with a ticketing system, such as Remedy, SCSM, ServiceNowStrong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a teamAbility to resolve technical and other types of issues with little oversightLocation: On Customer SiteWillingness to commute to Washington DC requiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#octoberThe likely hourly rate for this position is between $24.52 - $33.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD ElkridgeAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Help Desk Support, TroubleshootingCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk TechnicianMIDS - 2200-0600Sunday-ThursdayTransform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnose, identify, isolate, and analyze problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience*:Help Desk Technician IV - AA/AS and 5+ years of experience*Years of experience can count in place of education and education can count in place of years of experience in some cases.Required Certifications:Security+ CEPWS 9.1 ( ITIL, A+, HDI-CSR, MS 365)TS/SCI and CI Polygraph Required; US Citizenship RequiredLocation: Customer SiteGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $33.52 - $45.34. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Help Desk Support, Technical SupportCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk SupervisorTransform technology into opportunity as a Help Desk Supervisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Supervisor you will help ensure today is safe and tomorrow is smarter.HOW A HELP DESK SUPERVISOR WILL MAKE AN IMPACT Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff.WHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Arts/Bachelor of Science Required Experience: 5+ years of related experienceRequired certs:Security+CEPWS 9.1GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Remote Support, TroubleshootingCertifications:Security+, CE - CompTIA-Security+ CEExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Technician IIITransform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareWHAT YOU’LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 3+ years of related experienceRequired Certs:1. Security+CE2. PWS 9.1GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Service, Information Technology (IT) Support, Microsoft OfficeCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:Providing a high level of technical support and service to our onsite and remote customers.Demonstrating attention to detail, problem solving, and desire to provide a great customer experience.Delivering excellent customer service via phone, chat, email, tickets and deskside support.Supporting on-site installation and repair of desktops, notebooks, printers, iPads, and peripherals.Troubleshooting and resolving issues with both Microsoft Windows and MacOS.Diagnoses hardware, software, and user problems and recommends corrective actions or procedural changes.Supporting Microsoft Office 365 and Active Directory products.Documenting and tracking customer incidents and requests via ticketing management system.Following resolution process and efficiently escalating tickets to appropriate teams when applicable.Isolating and resolving issues with individual workstations.Serving as subject matter expert to answer questions about hardware and software related issues.Using advanced skills to set up shared drives, map network drives, install and update software, etc.WHAT YOU’LL NEED TO SUCCEED:Required Experience: Associates' Degree in IT related discipline and a minimum of 5 years of related experience.Required Technical Skills: Technical support, networking, application support, problem solving.Required Certifications: CompTIA Security+ required within 6 months of start dateSecurity Clearance Level: Active Top Secret with SCI EligibilityRequired Skills and Abilities:Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.Location: On Customer Site, Washington, District of ColumbiaThe likely hourly rate for this position is between $34.35 - $46.47. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Service, Information Technology (IT) Support, Problem ResolutionCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:*Shift options listed at the bottom.GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:Providing a high level of technical support and service to our onsite and remote customers.Demonstrating attention to detail, problem solving, and desire to provide a great customer experience.Delivering excellent customer service via phone, chat, email, tickets and deskside support.Supporting on-site installation and repair of desktops, notebooks, printers, iPads, and peripherals.Troubleshooting and resolving issues with both Microsoft Windows and MacOS.Diagnoses hardware, software, and user problems and recommends corrective actions or procedural changes.Supporting Microsoft Office 365 and Active Directory products.Documenting and tracking customer incidents and requests via ticketing management system.Following resolution process and efficiently escalating tickets to appropriate teams when applicable.Isolating and resolving issues with individual workstations.Using advanced skills to set up shared drives, map network drives, install and update software, etc.WHAT YOU’LL NEED TO SUCCEED:Required Experience: Associates' Degree in IT related discipline and a minimum of 3 years of related experienceRequired Technical Skills: Technical support, networking, application support, problem solving.Required Certifications: CompTIA Security+ required within 6 months of start dateSecurity Clearance Level: Active Top Secret with SCI EligibilityRequired Skills and Abilities:Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.Location: On Customer Site, Washington, District of ColumbiaMon-Fri shift Option 1: 0800 - 1630 (+2 weekends a month + covering occasional other shifts)Afternoons:Option 2: 1600-0000 Sat-WedOption 3: 1600-0000 Thu-MonOvernights:Option 4: 0000-0800 Sat-WedOption 5: 0000-0800 Thu-Mon*everyone must work 4 holidays a year*shift determined during interview process* shift may changed based on availability at time of startThe likely hourly rate for this position is between $29.84 - $40.38. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Backup and Recovery (Software), Information Technology (IT) Systems, LinuxCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Linux Systems Administrator – Active Top Secret RequiredSeize your opportunity to make a personal impact as a Linux Systems Administrator with GDIT. A career in systems administration means connecting and enhancing the systems that matter most. At GDIT, people are our differentiator. As a Systems Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Administrator joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.HOW A Linux Systems Administrator WILL MAKE AN IMPACT:Basic knowledge of containerization and container orchestrationExperience developing methods for deploying development environments that mirror production environments for risk mitigation in test and evaluation of software and hardware solutionsDevelop and provide documentation and training to improve utilization of various Linux based technical solutionsExperience troubleshooting complex system hardware and software issuesSolid knowledge of protocols such as DNS, HTTP, LDAP, ICMP, ssh and SNMPSolid knowledge of Networking, VLANs, Firewalls, Load Balancers, and addressing schemesSkilled in system administration tasks such as file system, network, and account troubleshootingKnowledge of repository management practices, patch administration, and vulnerability remediationExperience working in DevOps and/or DevSecOps environmentsExperience with STIGs (Security Technical Implementation Guides)Ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexityAbility to interact effectively with project teams, managers, and end usersCreative and innovative thinking with the ability to multi-taskCommitment to ongoing professional developmentWHAT YOU’LL NEED TO SUCCEED:Education: Bachelor's degree in Computer Science, Information Systems or similar relevant degreeRequired Experience: 5+ years of related experience as a Linux or Kubernetes AdministratorRequired Technical Skills: DoD 8140 compliance requiredSecurity Clearance Level: Active Top SecretRequired Skills and Abilities: Highly motivated, self-starter with great communications skills; effective problem solver; able to thrive in a fast-paced, changing environmentPreferred Skills: Experience deploying and maintaining applications in a Kubernetes environment. Basic knowledge of Elasticsearch or any distributed full-text search engine. Basic PostgreSQL database administration . Infrastructure as Code (IaC) utilizing Ansible for configuration management and application deployment. Monitoring and alerting packages (e.g., Nagios, Grafana, and Prometheus. Experience with at least one scripting languages such as Bash Location: Washington, District of Columbia; limited telework may be availableGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $108,979 - $147,443. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:HybridWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Information Systems ManagementJob Qualifications:Skills:Information Systems, Information Technology (IT) Systems, Information Technology Security, Leadership, People ManagementCertifications:NoneExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:Job DescriptionTransform technology into opportunity as anIT Systems Managerwith GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As anIT Systems Manageryou will help ensure that today is safe and tomorrow is smarter. Our work depends on anIT Systems Managerjoining our team to evolve the IT Systems for the Department of Energy, National Nuclear Security Administration.HOW AN IT SYSTEMS MANAGER WILL MAKE AN IMPACT:Manages systems professionals directly or through subordinates by providing leadership, coaching, and trainingActs as advisor to subordinates to meet schedules and/or resolve technical problemsMonitor system performance and implement improvements to enhance reliability and efficiency.Develop and administers schedule and performance requirementsHas hiring responsibilitiesEnhance information systems by identifying information systems technology opportunities and developing application strategiesOversee the maintenance of accounts, security, workflows, and secure systems connectivityManages all information systems, policies and proceduresWHAT YOU’LL NEED TO SUCCEED:Education:Bachelor of Science degree; Substitution of years of experience may be permissible.Required Experience:10+ years of related professional work experienceRequired Technical Skills:Must have extensive experience with VMware for virtualization, including deployment, management, and troubleshooting.Must have strong expertise in storage technologies, including SAN, NAS, and backup solutions.Must have hands-on experience with Commvault for enterprise backup and recovery solutions.Strong knowledge of Windows and Linux server environments.Experience with cloud platforms (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V, etc.).Knowledge of database management systems (SQL, MySQL, PostgreSQL, etc.).Proficiency in networking concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls.Strong knowledge of IT security principles, compliance, and best practices.Experience with ITIL frameworks and DevOps methodologies.Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery, Continuous Service Improvement, and Problem ManagementSecurity Clearance Level:U.S. Citizenship RequiredPossess Q or TS level clearance (or their equivalency) with the ability to obtain a Q level clearance within six (6) months of hiringMust be eligible to obtain and maintain such clearance as a condition of employmentRequired Skills and Abilities:Ability to enhance information systems by identifying information systems technology opportunities and developing application strategiesDemonstrated ability to maintain accounts, security, workflows, and secure systems connectivityEffective administrative and organizational skillsEffective people management skillsExtensive knowledge of company policies, processes, and procedures - Understanding of company strategic goals and how they align to business operationsPreferred Certifications:ITIL/ITIL v4Project ManagementCISSPMicrosoft Certified: Azure AdministratorLocation:This role is required to be on-site in Washington, D.C.#GDITCareers #WeAreGDIT #ITSystemsManager #NNSAITOPSThe likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Computer Systems, Enterprise Monitoring, Monitoring SolutionsCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Systems Administrator -Network MonitoringSeize your opportunity to make a personal impact as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how our customer operates.How a Systems Administrator – Network Monitoring Will Make an Impact:Analyzing requirements, designing, implementing and maintaining enterprise monitoring tools and the supporting infrastructure.Configure and maintain the service to include the entry of the network nodes, categorization, service assignment, alert threshold configuration on services and applications.Maintain a 99.99% fully mission capable rate/ uptime for the network monitoring service.Maintain a 90% compliance rate for vulnerability management and security compliance.Provide quarterly status and configuration assessment of the networking monitoring service.Within 90 days of a new monitor servicing release, provide a service migration plan.Provide a quarterly vulnerability and security compliance status report based on scans provided by internal sources, citing the current vulnerability levels and security guidance compliance.Developing and implementing custom dashboards and alerts to meet the requirements of the application teams, customers and other support teams.Defining, creating, and maintaining processes required to monitor production and development environments to ensure a proactive approach for addressing alerts or problems.Defining and maintaining monitoring products and component standards for monitoring capabilities to deliver a flexible, scalable, secure, reliable, resilient, and cost-effective set of datacenter services.Working with application teams, customers and other support teams to co-ordinate and facilitate incident triage and timely resolution of production monitoring issues.Developing standard operating procedures and user guides for the enterprise monitoring solutions.Identifying and developing ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness.What You’ll Need to Succeed:Education: BS in Computer Science, Information Systems, Engineering, Mathematics, or other related scientific or technical discipline (May substitute experience for education)Required Experience: 5-8 years of relevant experience supporting projects of similar size, scope and complexityRequired Technical Skills: DoD 8140 compliance required. (CompTIA Security+)Security Clearance Level: Active Top Secret (must have a T5 or T5R investigation within the last 5 years)Required Skills and Abilities:Highly motivated, self-starter with great communications skills; effective problem solver; able to thrive in a fast-paced, changing environmentLocation: Washington, District of Columbia; limited telework may be availableGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $121,680 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Service, Information Technology (IT) Support, Problem ResolutionCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:*Shift options listed at the bottom.GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:Providing a high level of technical support and service to our onsite and remote customers.Demonstrating attention to detail, problem solving, and desire to provide a great customer experience.Delivering excellent customer service via phone, chat, email, tickets and deskside support.Supporting on-site installation and repair of desktops, notebooks, printers, iPads, and peripherals.Troubleshooting and resolving issues with both Microsoft Windows and MacOS.Diagnoses hardware, software, and user problems and recommends corrective actions or procedural changes.Supporting Microsoft Office 365 and Active Directory products.Documenting and tracking customer incidents and requests via ticketing management system.Following resolution process and efficiently escalating tickets to appropriate teams when applicable.Isolating and resolving issues with individual workstations.Using advanced skills to set up shared drives, map network drives, install and update software, etc.WHAT YOU’LL NEED TO SUCCEED:Required Experience: Bachelors' Degree in IT or related discipline or a minimum of 4 years of related experienceRequired Technical Skills: Technical support, networking, application support, problem solving.Required Certifications: CompTIA Security+ required within 6 months of start dateSecurity Clearance Level: Active Top Secret with SCI EligibilityRequired Skills and Abilities:Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.Location: On Customer Site, Washington, District of ColumbiaMon-Fri shift Option 1: 0800 - 1630 (+2 weekends a month + covering occasional other shifts)Afternoons:Option 2: 1600-0000 Sat-WedOption 3: 1600-0000 Thu-MonOvernights:Option 4: 0000-0800 Sat-WedOption 5: 0000-0800 Thu-Mon*everyone must work 4 holidays a yearThe likely hourly rate for this position is between $25.92 - $35.08. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Help Desk Support, Problem Solving, Technical Support, TroubleshootingCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:We are GDIT. The people support and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard activities at Arlington, VA.At GDIT, people are our differentiators.We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users.To be successful in this position you need to be collaborative and willing to work within a team. While you will need to be a self-starter, completing tasks on your own, working together is critical in this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your communications. You will need to explain technical intricacies to end users in a way that is easily understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Respond to email, IM messages (IM), and voicemail messages for customers seeking help. Install, modify, and repair computer hardware and software.Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests independent of further escalation to dedicated technology SMEs.Independently provides advanced level technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures.Train end users on the proper use of hardware and software.Perform in-person customer service and phone support service to 4,000 end-user community.Perform trouble ticket action to include updates with quality notes, customer communication, and resolution within established service level agreements.Provide support and communication regarding status of incident troubleshooting and resolution.Efficiently handle high volume ticket queue by supporting 50 – 100 tickets daily.Actively participate in all meetings such as, but not limited to weekly staff meetings, weekly training, Weekly Ticket Tag-Up, etc.Preparing accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues, and documentation requirements as well as reference only application reference guides.Document, maintain, and store specific information, including as-built diagrams and SOPs/Job Aides.Support focus teams or specialized projects to promote rapid improvement turnaround.Maintainsa high-level of customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism while interfacing with users and senior staff members in person, on the phone and/or email.Be part of a team that supports and operates 24x7x365 Service Desk.Analyzes and recommends alternative solutions to meet customer needs.Builds credibility and trust with customers and team members.Identifies areas of opportunity to improve customer satisfaction.Must have excellent multi-tasking and time management skills.Supports the team process and participates in cross-functional teams.Responsible for handling after-hours on call support (when necessary).Answer phones and respond to emails in a timely manner.Participate in special projects as required.Use the ticketing system to:Proactively check help desk queue for new emails and create and assign tickets for those emails.Ensure that tickets are actively being worked on and updated, and that no tickets are unassigned.Escalate tickets as needed.Ensure all tickets work include the problem, the solution, the end user, initiation and completion time, and end user satisfaction.The resolution shall be in sufficient detail to allow another support technician, not familiar with the problem, sufficient information to resolve the same or similar problem without extensively researching the issue again.Notify the team leader of all VIP requests for support that require additional resources which result in a delay of resolution.May need to lift and carry desktop equipment such as laptops, computers, and monitors.WHAT YOU’LL NEED TO SUCCEED:Experience supporting intermediate level Microsoft Office core applications, Microsoft Internet Explorer, Microsoft SharePoint, Java and Acrobat AdobeExperience with:Outlook Email Client in an Exchange Server EnvironmentExperience with remote access to users’ computersExperience working with networked printersActive DirectoryUsing a ticketing system (Service Now or Remedy)SharePointDoD STIGs/IAVMsACASExperience working in an SCCM/MECM environmentExcellent business analytical and problem-solving/trouble shooting skills.Excellent customer service skillsExcellent documentation skillsStrong organizational and collaborative skillsStrong teamwork and engagement as a project team member.Ability to assimilate information rapidly, motivated to self-study new requirementsMaintain current industry knowledge of relevant concepts, practices and procedures.Able to work under time constraintsAdapt to changes in requirements and new projectsMaintain and upgrade certificationsAbility to support a fast paced and ITIL transitional environment.Ability to demonstrate excellent communication skills, both verbal and written, to support incoming customer support calls and emails.Analytically inclined with attention to detail and accuracy and consistent follow-through to ensure problems are resolved with the ability to respond to last-minute requests.Ability to identify and articulate key information in an efficient and timely manner.Ability to exercise discretion and independent judgment when handling situational occurrences.Willing to perform other duties as assignedMinimum Education/Experience Requirements: High School Diploma + 7 years; Associate degree +5 years; or bachelor’s +2 (years of experience must be related to supporting IT equipment and users).Required Technical Skills: IT experience supporting Help / Service DeskCertifications: Must have active/Current CompTIA Security+ ce certification upon start. If you start only with a Security+ ce, continued employment will be contingent on receiving the Computing environment certification within 3 months after your start date.Security Clearance Level: Must have active SECRET Clearance and be able to maintain clearance.Required Skills and Abilities: Superb communication skills; strong ability to multi-task. Dependability, in that the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve.Location: TARC Arlington, VA. Onboarding/transition in period requires on-site support up to 45 days, if performance is good, telework can be considered. Telework terms could change to full time on site at the direction of management or government.Shift: Monday-Friday 7am-4pm; however, it may require the ability to work any combination of hours (1st, 2nd, 3rd shift, weekends and holidays as requested).Travel:Availability to travel, but less than 10%.Most team members do not have to travel.The likely hourly rate for this position is between $26.56 - $35.94. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:HybridWork Location:USA VA ArlingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. Our work depends on an Help Desk Specialist joining our JSF F-35 support team in Arlington, VA.HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:Provides first-tier software, hardware, and printing technical assistance to computer users.Answers questions or resolve computer problems for clients in person, email, via telephone, or electronically.May provide assistance concerning the use of computer hardware, software, and printing.Responds to and diagnoses problems through discussions with users.Provides timely support to end users on a variety of issues, to includeidentifying, researching, resolving, and following up on technical problems.Serves as focal point for customer concerns.Documents, tracks, and monitors the technical problems to ensure a timely resolution.Interact with multiple teams to include systemadministrators, network technicians, infrastructure technicians, and application engineersto restore service and/or identify and correct core problem.Simulates or recreates user problems to resolve operating difficulties.Recommends systems modifications to reduce user problems.A working knowledge of the M365 office suite, MS Teams, and the windows operating system.WHAT YOU’LL NEED TO SUCCEED:Security Clearance Level: Active Secret clearanceRequired Experience:5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer.Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone, as appropriate.Experience with Remedy/Help Desk Management Systems.Progressive experience in the management of a technical support team.Experience developing and providing Service Level Agreements and Help Desk deliverables.Required Certifications: (411) Technical Support Specialist – Basic: Security+ CE and Industry certification: AZ-900 – Microsoft Azure Fundamentals.Education: BS/BA degree in Computer Science, Information Sciences, or related IT discipline. Allowable Substitution: 6 years of additional work experience without a degree or 2 years of additional experience with an AS/AA Degree.Location: Onsite in Crystal City - Arlington, VA.US Citizenship requiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $32.70 - $44.24. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ArlingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans