Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Senior Deputy Manager, Delivery Medicaid Operations Elkridge, MDDo you enjoy leading a team Are you innovative and look for ways to improve processes About the RoleYou'd be perfect if you managed healthcare pharmacy operations directly supporting application solutions and technical teamsResponsibilitiesDirecting application solutions and technical teams, a retail point-of-sale prescription/pharmacy system, and managed major projectsActing as liaison between state and technical development/support teamsTaking ownership for client implementations, cross-functional strategic initiatives and large-scale, high-impact projectsLeading service delivery experience to the client by being the point of ownershipManaging resources within operations of service delivery teams (contact centers, rebate services, resources supporting technical implementation)RequirementsMin 2 years experience in Operations Leadership and Service DeliveryMin 2 years exp serving as liasion between tech and Operations teamsPrevious exp creating use cases, req analysis, docs, and resolving production problemsHave a Bachelors degree in Computer Science, Engineering, or relevantHave large Project Management experienceBe proficient in Microsoft Office suiteHave excellent communications and interpersonal skillsProvide financial trend and forecast analysis/validationBe adept at Knowledge managed healthcare pharmacy operations, supporting application solutions, a retail point-of-sale prescription/pharmacy systemFlexible WorkingAt Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:Onsite work: This is an office-based work location in our "Elkridge, MD office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.Working For YouPerks and rewards designed for you:Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.Retirement Savings: We will support you as you save for your future.Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.Join UsAt Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.