SEARCH
GO
Skilled & Trades Jobs
Full Time
4/17/2025
Herndon, VA 20170
(15.2 miles)
ManTechseeks a motivated, career and customer-orientedEnterprise IT Support Officer (EITSO) – Equipment & Video Installation Technician to join our team inHerndon, VA. In this role, you serve on a Dedicated Support Team of Network Video Installers supporting the StreamIT project. You will install network equipment, video media gateways and associates service modules.Responsibilities include, but are not limited to:Interface with end customers, providing expert support for classified and unclassified LAN infrastructure, including scripting, configuration, and troubleshooting.Manage IP network architecture, ensuring compliance with current and future standards for efficient integration and performance.Perform precise installations, cable terminations, and equipment mounting (e.g., video switch, network, and set-top boxes) to ensure seamless operation.Diagnose and resolve technical issues related to video services, leveraging advanced troubleshooting techniques.Conduct site surveys, ensuring accurate data collection and validation for engineering and VSIT teams, with adherence to sponsor and industry standards.Local travel will be required between customer buildings.May have supervisory responsibilities.Minimum Qualifications:BA/BS and 9 years of experiences, or a combination of education and work experience equivalent to 13 years. 9 years of direct experience installing and troubleshooting video equipment and media gateways on the Sponsors classified and unclassified networks.Expertise in implementing infrastructure networks, including classified and unclassified LAN environments for the sponsor, with proficiency in scripting, configuration, cutover, and troubleshooting.Skilled in installing and troubleshooting video and media gateways on both classified and unclassified sponsor networks.Extensive experience with diverse cabling systems, including 110-type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, and fiber terminations.In-depth knowledge of various cabling methodologies, industry standards, and troubleshooting techniques.Proficient in interpreting and utilizing cable run lists for efficient network setup and maintenance.Preferred Qualifications:Experience with implementation on the Sponsor's new unclassified network LAN infrastructure.Video installation experience.Related work experience in IT hardware and cabling installation.Clearance Requirements:Must have a current/active TS/SCI with Polygraph.Physical Requirements:Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.Must be able to move/traverse within and between buildings and offices, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.Must be able to move Audio/Visual or Computer equipment weighing 50 pounds or more, some equipment may require team-lift or the use of carts. Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.
Full Time
4/17/2025
Herndon, VA 20170
(15.2 miles)
ManTechseeks a motivated, career and customer-orientedEnterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team inHerndon, VA. In this role, you will support a Dedicated Support Team supporting the Voice Program Recap Office (VPRO) installing network equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules.Responsibilities include, but are not limited to:Offer continued support to customers for troubleshooting and assisting with advanced features or issues related to the voice communication system to include but not limited to, assigning phone numbers, phone templates, voicemail, line appearances, call forwarding and other issues they may have.Provide technical support to end-users in the field and other IT staff in troubleshooting voice-related issues. Escalate complex problems to higher-level engineers or vendors when necessary.Performing high quality installations and troubleshooting a variety of telephones, running and terminating cables to voice switch equipment.Dressing cabling appropriately according to industry and Sponsor standards.Mounting voice and network equipment in racks, running and connecting both power and service cabling as appropriate.Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects.Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. – 6:00 p.m.Minimum Qualifications: Bachelor’s Degree and 4+ years of experience, or a combination of education and work experience equivalent to 8+ years.Experience installing and troubleshooting telephone instruments and media gateways on the Sponsors classified and unclassified networks.Experience with configuring and troubleshooting telephony hardware, including IP phones, voice gateways, PBX systems, and voice servers.Understanding of call routing, dial plans, call forwarding, and voicemail systems configuration.Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations.Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists.Preferred Qualifications:Experience with implementation on the Sponsor's new unclassified network LAN infrastructure.Related work experience in IT hardware and cabling installation.Experience in managing multiple installations or upgrades simultaneously, meeting deadlines, and coordinating resources effectively.Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information. Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.Clearance Requirements:Must have a current/active TS/SCI with Polygraph.Physical Requirements:Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.Must be able to move/traverse within and between buildings and offices, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.Must be able to move Audio/Visual or Computer equipment weighing 50+ pounds, some equipment may require team-lift or the use of carts. Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.
◁   Previous
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.