The Central AR - Cash Applications Administrator serves as an integral member of a quality and service driven Financial Operations team whose focus ensures the timely and accurate processing of Cash Application related tasks and driving research and resolution to customer Accounts Receivable inquiries. This position requires an individual who possesses cash application and AR skills and experience within financial support models focused on high quality, accurate completion of tasks and delivered with a Service Excellence focused approach. What you will be doing Ensure accurate and timely application of customer payments while maintaining the data integrity for our customers’ accounts receivable profilesManage checks or wire payments in accordance with corporate policies and proceduresInteract cross-functionally with the Treasury Department for various depository banks and resolving potential errors and technical issues that can impact customer accountsPartner with internal UniFirst Team Partners and customers to ensure the thorough and timely research and resolution of financial questions or concerns.• Conduct transactional research to achieve resolution to account inquiries while maintaining consistent and excellent communication with team partners and customersProvide excellent customer service via conducting, where necessary, detailed transactional research, obtain resolution, and effectively communicate and close the loop with team partners or customers in a timely mannerWork on continuous improvement initiatives that require cross-functional interaction with Corporate Treasury, Accounting, National Accounts, and the Corporate Service teams in support of the completion of required deliverablesPerform additional tasks as requested by Manager or Team LeadQualificationsWho you areIf career growth is a priority for you, UniFirst is the place to be! The Cash Applications Team is looking for individuals that are committed to excellent customer service, have a passion and desire to grow their career within finance, and are dedicated to being a great team player. Qualifications Bachelor’s Degree in Accounting or Finance preferred1-3 years of relevant experience including exposure to accounting or finance, preferably within high volume settings Key Competencies Digital literacyExperience with Microsoft Excel strongly preferredSelf-motivated with a strong work ethicCommitment to outstanding customer service, including the ability to effectively research and resolve customer inquiriesOutstanding communication (verbal, written & listening) skills, including the ability to effectively interact with customers, team partners, or vendors Benefits & Perks:401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Job Description:Do you genuinely enjoy making a difference in the lives of others If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expectAs a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.The Skills You BringAbility to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED requiredThe Value You DeliverA passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channelsNote: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight ESTCertifications:Category:Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Under direct supervision of the Senior Clinical Research Accounts Specialist, the Clinical Research Accounting Specialist I is responsible for financial reconciliation and invoicing and assists with accounts receivable and accounts payable financial transactions generated from Dana-Farber Cancer Institute Clinical Research activity. Handles basic issues and problems and refers more complex issues to higher -level staff. In the absence of a Senior Clinical Research Accounts Specialist this position is under direct supervision of the Clinical Research Accounting Manager.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.Reviews and ensures adherence to financial terms and conditions of Clinical Research contracts and budgets.Maintains accurate and organized accounts receivable, accounts payable, and financial reconciliation files.Actively manages and tracks study financial activity of assigned disease center in the Clinical Trials Management System (CTMS) and works closely with study teams to ensure financial activity is up to date.Conducts timely on-going financial reconciliation of study invoices and payments through study closure.Ensures timely and accurate invoicing for services rendered and expenses incurred and ensures all invoices and payments are properly authorized, coded, and recorded in the CTMS.Investigates, processes, and responds promptly to invoice revision requests and financial reconciliation requests.Reviews and verifies study payments received, applies payments to applicable study activity in the CTMS, and reconciles discrepancies.Assists with pursuing collections from extramural research sponsors and funding sources.Organizes and maintains the Clinical Research Accounting central e-mail box; responds in a timely manner to applicable study financial e-mail communications.Works closely with study and finance teams to address financial inquiries and support study-related financial management.Liaise with sponsors, funding sources, and other external parties regarding study financial matters.Actively works with sponsors, funding sources, and study teams to resolve study financial issues and discrepancies.Works closely with sponsors, funding sources, and study teams to complete final study financial reconciliations and reports final outcome.Liaise with Clinical Research Financial Analyst and report on study invoices, payments, and financial reconciliation status.Prepares study financial reports, forecasts, and analyses for internal and external stakeholders and assists Clinical Research Financial Analysts in the preparation of Disease Center study financial reports.Maintains thorough documentation of financial transactions, reconciliations, and supporting documentation for audits and general financial reporting.Handles basic issues and problems and refers more complex issues to higher level Clinical Research Accounting team members. Bachelor’s degree in accounting or finance required. MCA Certification within 1-year of hire. No experience required. Working knowledge of the clinical trials lifecycle preferred.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Effective oral and written communication skills.Good listening skills.Ability to perform basic math and accounting skills.Strong organization skills and attention to detail.Proficiency in data entry and Microsoft Office Suite (especially Excel).Ability to analyze and interpret financial data accurately.Beginning to working knowledge of basic, financial, tax and accounting principles.Good customer orientation skills.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.EEOC Poster

The Central AR - Cash Applications Administrator serves as an integral member of a quality and service driven Financial Operations team whose focus ensures the timely and accurate processing of Cash Application related tasks and driving research and resolution to customer Accounts Receivable inquiries. This position requires an individual who possesses cash application and AR skills and experience within financial support models focused on high quality, accurate completion of tasks and delivered with a Service Excellence focused approach. What you will be doing Ensure accurate and timely application of customer payments while maintaining the data integrity for our customers’ accounts receivable profilesManage checks or wire payments in accordance with corporate policies and proceduresInteract cross-functionally with the Treasury Department for various depository banks and resolving potential errors and technical issues that can impact customer accountsPartner with internal UniFirst Team Partners and customers to ensure the thorough and timely research and resolution of financial questions or concerns.• Conduct transactional research to achieve resolution to account inquiries while maintaining consistent and excellent communication with team partners and customersProvide excellent customer service via conducting, where necessary, detailed transactional research, obtain resolution, and effectively communicate and close the loop with team partners or customers in a timely mannerWork on continuous improvement initiatives that require cross-functional interaction with Corporate Treasury, Accounting, National Accounts, and the Corporate Service teams in support of the completion of required deliverablesPerform additional tasks as requested by Manager or Team LeadQualificationsWho you areIf career growth is a priority for you, UniFirst is the place to be! The Cash Applications Team is looking for individuals that are committed to excellent customer service, have a passion and desire to grow their career within finance, and are dedicated to being a great team player. Qualifications Bachelor’s Degree in Accounting or Finance preferred1-3 years of relevant experience including exposure to accounting or finance, preferably within high volume settings Key Competencies Digital literacyExperience with Microsoft Excel strongly preferredSelf-motivated with a strong work ethicCommitment to outstanding customer service, including the ability to effectively research and resolve customer inquiriesOutstanding communication (verbal, written & listening) skills, including the ability to effectively interact with customers, team partners, or vendors Benefits & Perks:401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Job Description:Do you genuinely enjoy making a difference in the lives of others If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expectAs a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.The Skills You BringAbility to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED requiredThe Value You DeliverA passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channelsNote: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight ESTCertifications:Category:Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Under minimal supervision, the Senior Clinical Research Accounting Specialist is responsible for billing reconciliation and accounts payable and assists with accounts receivable and reconciliation of financial transactions generated from Dana-Farber Cancer Institute Clinical Research activity. Handles complex issues and problems and refers only the most complex issues to the Clinical Research Accounting Manager. Provides leadership, coaching, and/or training and mentoring to junior staff.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.Reviews and ensures adherence to financial terms and conditions of Clinical Research contracts and budgets, research site contracts and budgets, and vendor contracts and budgets.Maintains accurate and organized accounts receivable, accounts payable, and financial reconciliation files.Actively manages and tracks study financial activity across multiple complex disease centers and sites of service in the Clinical Trials Management System (CTMS) and works closely with study teams to ensure financial activity is up to date.Conducts timely on-going financial reconciliation of study bills and accounts payable through study closure.Reviews and verifies bills from vendors and research sites (internal and external) to ensure accuracy prior to timely payment. Liaise with Clinical Research staff, Patient Financial Services, and third parties to troubleshoot billing issues and discrepancies. Reconciles subject stipends, reimbursements, and vendor payments.Prepares accounts payable reports including payment of hospital bills, professional bills, internal and external research site bills, and vendor bills including tracking and troubleshooting charge posting errors.Works with junior staff, study teams, and noncompliant extramural sponsors and funding sources to collect outstanding accounts receivables. Audits historical study financial activity; identifies and escalates discrepancies between study budgets, invoices, payments, and actual expenditures. Organizes and maintains the Clinical Research Accounting central e-mail box; responds in a timely manner to applicable study financial e-mail communications.Assist Clinical Research Accounting Manager with month end reconciliation of Enterprise resource planning (ERP) data and Oncore Financials data.Liaise with Clinical Research Financial Analyst and report on study billing, accounts payable, and financial reconciliation status.Prepares study financial reports, forecasts, and analyses for internal and external stakeholders and assists Clinical Research Financial Analysts in the preparation of Disease Center study financial reports.Maintains thorough documentation of financial transactions, reconciliations, and supporting documentation for audits and general financial reporting.Identifies opportunities for process improvements and efficiencies in financial reconciliation procedures.Implements best practices and contributes to the development of financial management policies and procedures. Handles complex issues and problems and refers only the most complex issues to the Clinical Research Accounting Manager.Provides leadership, coaching, training, and mentoring to junior Clinical Research Accounting team members.May act as a "lead" or first-level supervisor in the absence of the Clinical Research Accounting Manager.SUPERVISORY RESPONSIBILITIES:Yes, in the absence of a manager.Bachelor’s degree in accounting or finance required.3 years of accounts payable and accounts receivable experienceExperience in management/mentorship preferred.MCA Certification within 1-year of hireExperience and knowledge of the clinical trials lifecycle.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Effective oral and written communication skills.Good listening skills.Ability to give direction and provide assistance to others.Ability to perform complex math and accounting skills.Strong organization skills and high level of accuracy and attention to detail.Proficiency in data entry and Microsoft Office Suite (especially Excel)Exceptional reconciliation and analysis skillsComprehensive knowledge of basic, financial, tax and accounting principlesEffective customer orientation skillsAt Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.EEOC Poster

Job Description:Do you genuinely enjoy making a difference in the lives of others If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expectAs a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.The Skills You BringAbility to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED requiredThe Value You DeliverA passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channelsNote: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight ESTCertifications:Category:Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Responsible for the design, process re-engineering and daily management of the end to endprocess and control requirements of company’s high volume, full cycle Accounts Payable process. Work to ensure ongoing compliance and achievement of “pass” status on all SOX related controls. Resource will establish and manage to a strong working relationship with the corporate procurement team, serve as working member of Procure to Pay (P2P) solution assessment and implementation team(s) and serve as a member of the Financial Operations Leadership team.Responsibilities:Develop and report on Metrics & Key Performance Indicators (KPI’s) in support of Accounts Payable performance, financial results (P&L / Balance Sheet) and overall contributions to company value creationStructure and manage staff to ensure completion of accurate and timely A/P deliverablesGuide staff on the research and resolution of moderate to complex issues that surface by way of customer inquiry or process reviewEnsure that all team members provide a consistently high level of service and performanceEnsure the design and implementation of a vendor management process that includes timely, accurate vendor file maintenance, compliance with tax related process responsibilities and maximization of payment terms that drive favorable cash flow impact.Design, implement and manage procedures and controls required to mitigate duplicate or erroneous paymentsServe as a working member of the ERP implementation team while ensuring that Accounts Payable and Financial Operations requirements are developed, presented and integrated into the chosen ERP and Procure to Pay solutions.Work with Procurement team to develop and implement Procure to Pay (P2P) processes that continuously increase Purchase Order compliance % and support the Accounts Payable process requirementsPartner with the Supply Chain Management team on the implementation of Inventory Management Module / RT3 ERP design to maximize the efficiency of Accounts PayableDevelop, implement and manage processes required to increase automated payment % methods as a % of overall payment output.Partner with Accounting and Treasury team(s) to ensure the successful, timely and accurate completion of all Accounts Payable monthly, quarterly and annual fiscal requirements, including research and resolution of reconciliation related itemsPartner with Treasury in developing and continuously refining the UNF cash flow forecast driving towards accuracy on a quarterly, annual and multi annual time periodDrive or support the evaluation, implementation and management of solutions designed to automate or continuously improve Accounts Payable process components.Identify and drive implementation of enhanced or automated Accounts Payable solutions or tools designed to increase scalability while improving group productivity and efficiency.Ensure development and completion of AP policies, procedures and process documentation as well as drive ongoing process evaluation and testing in support of process compliance, Internal Audit and SOX requirements. Work to ensure ongoing compliance and achievement of “pass” status on all AP related SOX controls.Work with team members to ensure the timely and thorough completion of (1) annual goals and objectives, (2) employee performance assessments and (3) employee development plansQualificationsRequirements:Bachelor’s degree and/or AP or P2P Manager certification required.Minimum of 10 years progressive full cycle AP experience, including 5 years of management experienceKnowledge of accounting and tax regulations (as pertaining to AP)Experience with Procure to Pay implementations and process managementExcellent communication skills (verbal and written) and proven ability to effectively communicate with cross functional business professionals (internal and external) at all levelsExcellent Excel, Word and PowerPoint skills, PeopleSoft knowledge preferableOutstanding leadership, organizational skills and ability to effectively lead and oversee team within a high volume, service related atmosphereExperience with SOX activities and controls, interfacing with Internal Audit and resolving process and control issuesDetailed-oriented with a proven ability to effectively prioritizeBenefits & Perks:401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Job Description:Do you genuinely enjoy making a difference in the lives of others If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expectAs a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.The Skills You BringAbility to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED requiredThe Value You DeliverA passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channelsNote: Fidelity is not providing immigration sponsorship for this position Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight ESTCertifications:Category:Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.