Position Summary:This Clinical Nurse Specialist (CNS)/Advanced Practice Nurse (APN) role is an indirect/direct care role. The CNS/APN is a key member of the programs nursing leadership team, responsible for advancing clinical practice.Key Responsibilities:Provides expert consultation for patient/populations with complex health care needs, evaluating the impact of nursing interventions on patient outcomes evidence based practiceIntegrating knowledge, research findings, and experience to support the incorporation of evidence-based practice into excellent bedside nursing care.Initiates clinical inquiry, evidence-based practice and facilitates nursing research.Advances nursing practice by participation in professional organizations, publications and dissemination.Coordinates care and transitions in collaboration with the patient/population and inter-professional team members.Facilitates resolution of ethical conflicts in complex patient care situations.Supports an accountable nursing care environment that stimulates continuous self-learning, reflective practice and invites peer feedback to improve nursing practice.Demonstrates advanced interpersonal and communication skills, employs conflict management and negotiation skills to support a healthy work environment.Providing care to infants, children, and young adults with both acute and chronic diseases in medicine and behavioral health. Common populations include complex care, gastroenterology, pulmonary, endocrine, and behavioral health.Working primarily Monday-Friday day shift with some schedule flexibility needed to meet off-shift practice and educational needs of staff.Minimum QualificationsEducation:Master’s degree in Nursing.Experience:A minimum of 5 years of recent inpatient pediatric nursing experience. Excellent communication and collaboration skills.Previous CNS experience preferredLicensure/Certifications:Current Massachusetts license as a Clinical Nurse Specialist (CNS)Current National Certification as a Clinical Nurse Specialist (CNS) granted by a Board recognized certifying organization.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Why join ECHN Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. Reports to the Clinical Nurse Manager. # # # EDUCATION/CERTIFICATION Must be a graduate of an accredited school of Nursing and have and maintain current a Registered Nurse license in the State of Connecticut. Must have certification in Basic Cardiac Life Support and Advanced Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Must be able to communicate effectively using the English language, both verbally and in writing.### Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time.# # Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment., collaborating with other disciplines as needed# # Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Demonstrates knowledge of the principles of growth and development over the lifespan and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Demonstrates ability to assist physicians with procedures in the peri anesthesia care setting, including cardio-version and insertion of peripheral and central monitoring lines, and epidural catheter placement. Demonstrates knowledge of airway management and the ability to use appropriate equipment Demonstrates ability to assess cardio-respiratory systems for changes and provides appropriate treatment. Demonstrates knowledge of anesthetic drugs, actions and side effects. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. #

The Staff Nurse will be responsible for:Working with the ambulatory Rheumatology team within the Division of Immunology to provide care for patients of all ages from newborn through young adulthood.Phone triage which includes, managing clinic patient flow and attending to patient care needs and patient education. Consulting with the medical team to respond to phone calls from active patients/families calling with acute medical issues and concerns. Communicating with families to provide follow-up after hospital discharge. Coordinating patient care and providing education/documentation to community providers, including outside institutions, PCPs, and school and camp personnel.Reviewing referral documentation and labs from both internal and community providers to determine reason for referral, appropriate timeframe and provider for consultation.Supporting the Prior Authorization workflow to ensure patients receive necessary therapies with minimal delay/interruption in care.To qualify you must have:A BSN degree3 years of pediatric/adolescent RN experience preferred.Inpatient or outpatient RN experience in Allergy, Dermatology, Immunology, or Rheumatology preferred.Ability to work on the main campus in Longwood, as well as 2 Brookline Place.Ability to work 10 hour shifts- 8am-6:30pm

POSITION SUMMARY: The Registered Nurse reports to the Clinical Nurse Manager. Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut # # COMPETENCIES Maintains clinical competency required for area of assignment including annual CPR validation,#Basic Life Support and Advanced Cardiac Life Support (BCLS and ACLS). Able to communicate effectively in English # both verbally and in writing Post-op surgical experience required. Competency in clinical area, including CPR, and Moderate Sedation Possess basic computer skills. # # ESSENTIAL DUTIES and RESPONSIBILITES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # # Job-Specific Competency 1.##### Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.##### Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 3.##### Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 4.##### Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 5.##### Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. 6.##### Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 7.##### Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 8.##### Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. 9.##### Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 10.# Demonstrates knowledge of the principles of growth and development over the lifespan and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 11.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care.

The Vascular Access Service at Boston Children’s Hospital provides vascular access care to patients and families across the lifespan. This program places 14,000 PIVCs and 800 PICCs annually throughout the enterprise, including critical care, emergency department, inpatient units, procedural areas, and ambulatory care settings. Phase 1 of orientation includes 12 weeks of training on PIVC Insertion, phlebotomy, dressing changes, and management of vascular access device complications. PICC training is encompassed in phase two, which begins after at least one year of experience; this entails a minimum of 12-16 weeks of simulation and hands-on experience.This Staff Nurse will be responsible for:Insertion of vascular access devices, including PIVCs and PICCs, using transillumination devices, ultrasound guidance, and ECG technology.Performing other vascular access procedures, including phlebotomy on DIVA patients, routine infant PICC dressing changes and complex dressings with skin complications, clearance of occluded central catheters, management of malpositioned PICCs, and other device-related complications.Demonstrating critical thinking skills to incorporate empirical knowledge of vascular access with an understanding of various clinical diagnoses and scenarios to make appropriate decisions.Working in a fast-paced, physically rigorous environment for the duration of a shift.Triaging a high-volume vascular access consults. Collaborating with the interdisciplinary team, including nursing, APRNs, house staff/attendings, child life specialists, respiratory therapists, pharmacy, etc., to coordinate care across multiple services.Facilitating learning and development of the healthcare team through 1:1 preceptorship, unit-based education, and informal knowledge sharing.Patient and family education.Active partnership with peers and leadership in policy development, quality improvement projects, and continuing education.Exhibiting flexibility and consistency in an expeditious, dynamic environment.Maintaining composure in high-pressure situations.Employing strong interpersonal skills to empathetically manage multi-faceted situations (i.e., succinct communication, problem-solving abilities, de-escalation techniques)Working 36 hours per week, 12-hour shifts, day/evening/night rotation and every third weekend. To qualify, you must have:A Bachelor of Science in Nursing Minimum of 2 years acute care nursing experience, pediatric experience strongly preferred.Previous experience inserting and caring for vascular access devices strongly preferred.

We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care. Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including pediatric, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Ensures continuous monitoring for patients on remote telemetry. Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings.

The Respiratory Care Supervisor will provide oversight and leadership for Respiratory Therapists and ECMO Specialists across a variety of clinical programs and settings. This role includes supervision of departmental operations, performance evaluation, clinical care delivery, and participation in quality improvement initiatives.Schedule: 36 hours per week (Night Shift)Key Responsibilities:Supervise Respiratory Therapists and ECMO Specialists across various clinical areas.Evaluate staff performance, provide counseling, and apply disciplinary measures as needed.Oversee operations of the Respiratory Care Department and ECMO Program.Maintain and monitor staffing, equipment levels, and resource utilization.Deliver direct and consultative respiratory care and extracorporeal life support.Lead the development and evaluation of clinical practices, technical standards, and departmental procedures.Promote professionalism within the department.Participate in quality improvement initiatives and represent the department in clinical program collaborations.Minimum QualificationsEducation:Associate’s Degree required; Bachelor’s Degree in a complementary field preferred.Experience:Minimum of 4 years of clinical experience as a licensed respiratory therapist.At least 3 years of experience in a pediatric specialty.Completion of ECMO training and 1–2 years of clinical experience as an Associate ECMO Specialist.Licensure/Certifications:Current Massachusetts license as a Respiratory Therapist.Registered Respiratory Therapist (RRT) certification from the National Board of Respiratory Care.Neonatal Pediatric Specialist (NPS) credential.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care. # Why join ECHN Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. Reports to the Clinical Nurse Manager. # # # EDUCATION/CERTIFICATION: Must be a graduate of an accredited school of Nursing and have and maintain current a Registered Nurse license in the State of Connecticut. Must have certification in Cardio Pulmonary Resuscitation (CPR) upon hire.# EXPERIENCE: Previous surgical or labor and delivery, specifically assisting with C-sections, experience required.## COMPETENCIES: Must be able to communicate effectively in English, both verbally and in writing and possess basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency 1.##### Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.##### Utilizing assessment data, collaborates with surgical team to define, implement and evaluate an individualized plan of care for each surgical patient. 3.##### Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Follows Surgical Services policy for medication safety. 4.##### Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes; follows ECHN policy for Patient Identification, Surgical # Invasive Procedures Site Identification, and Time-Out. 5.##### Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 6.##### Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 7.##### Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 8.##### Demonstrates knowledge of the principles of growth and development over the lifespan and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 9.## Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Prepares room in a timely manner with all anticipated instruments, sutures, supplies, and equipment for each surgical procedure. Demonstrates knowledge of and assures maintenance of aseptic technique throughout the surgical procedure; identifies and communicates, to surgical team, any breaks in technique and assists with corrective actions. #Effectively communicates with the surgeon in accounting for all sponges, needles, and instruments; reports discrepancies immediately to surgeon and Team Leader; appropriately documents all counts. #Accurately records, handles, labels and processes specimens. Demonstrates ability to effectively function in the scrub role.

**This position is eligible for full time benefits and a $10,000 sign on bonus**Schedule: 36 hours per week, rotating day/night shifts, every third weekend. Boston Children's Hospital Respiratory Care Department offers a highly clinically challenging environment with opportunity for professional development. Salaries and benefits are competitive with opportunity for advancement using our 3-tiered Professional ladder.This Registered Respiratory Therapist will be responsible for:Administering respiratory care and assisted ventilation to infants and children with acute and chronic disease states in all areas of the hospital, following prescribed treatment.Applying and monitoring mechanical ventilation.Providing respiratory therapy in critical care, inpatient, outpatient and emergency settings.Providing patient care in assigned clinical area and completes associated duties.Communicating with care team, patients and their family members, and co-workers.Participating in professional development and opportunities for advancement within departmental career ladder, including ECMO specialist positions.To qualify, you must have:An Associate of Science Degree in Respiratory Therapy is required, graduates of a BS Degree Respiratory Therapy program preferred.One plus years of recent Respiratory Therapist experience in a Tertiary Hospital preferred, but recent graduates of an AS or BS Degree Respiratory Therapy program are also encouraged to apply!Credentialed by the National Board of Respiratory Care as a Registered Respiratory Therapist. Licensed by the State of MA.NICU, PICU experience, preferred. NPS, PALS, NRP, ACLS preferred.Boston Children’s Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (75% off). Discover your best..

$10,000 SIGN ON BONUS!##$5/hr premium float pay on top of base pay! Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education-eligible after 3 months of employment! Free Parking at all locations: MMH has an employee-only garage or parking lot, and RGH has a parking lot.# POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must provide copies of all current clinical competencies upon hire or transfer and during employment. Maintains clinical competency required for area of assignment including but not limited to BLS. EXPERIENCE: Minimum one year of nursing experience required. COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills. Must be able to work at both Manchester Memorial Hospital and Rockville General Hospital. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including adolescent, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the seven (7) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Adheres to and practices safety behaviors (CHAMP). Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Promotes and participates in quality improvement initiatives related to patient experience quality and safety. Possess the flexibility to float between Manchester Memorial and Rockville General Hospitals.# ##HPECHN

Position Summary:The UM Case Managers at Boston Children's review documentation within 1 business day of patient admission to assess for the appropriateness of an inpatient status, and regularly provide reports to insurers to update them on the plan for care of hospitalized patients. They work alongside Patient Financial Services staff, assisting with obtaining authorizations for the appropriate level of care for admissions and with post-discharge appeals of payer denials. They identify and implement initiatives to manage utilization trends, collaborating with the hospital's discharge planning case managers, healthcare team, and Patient Financial Services. They are part of an interdepartmental team that works to ensure appropriate patient access to services and efficient use of hospital resources.Key Responsibilities:Assessing, planning, organizing and overseeing daily clinical operations of care coordination and transitions to address the comprehensive and complex health needs of the patient and family.Possessing knowledge of mental health community based services and those included in the Child Behavioral Health Initiative Possessing understanding of the concurrent review process for acute psychiatric carePossessing experience in Utilization Management/Utilization ReviewDemonstrating the ability to integrate regulatory requirements, length of stay, resource allocation, funding sources, and capacity management to optimize delivery of appropriate services.Actively participating, as required, in clinic/hospital, departmental and multidisciplinary programs, committees and special projects.Working 20 hours per week/40 hours per pay period : 8 hour shifts, Mondays – Fridays. This is a hybrid role with primarily remote work but may need to be on campus at times. Must live within commuting distance of main hospitalMinimum QualificationsEducation:A Bachelor's degree in nursing.Master's in a related Healthcare field preferred.Experience:5 years nursing experience required, psychiatric nursing experience preferred.Experience as a Case Manager (Discharge Planning and or Utilization Management) preferred.Licensure/ Certifications:Current Massachusetts license as a Registered Nurse (RN)A certification as a Certified Case Manager (or other pediatric specialty certification like CPN or CCRN) is preferred.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$10,000 SIGN ON BONUS!# Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education-eligible after 3 months of employment! Free Parking at all locations: MMH has an employee-only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including pediatric, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Ensures continuous monitoring for patients on remote telemetry. Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. #HPECHN#

Position Summary:The Boston Children's Hospital Critical Care Transport Team utilizes Emergency Medical Technicians to work collaboratively with the clinical team and the communication center, delivering safe, efficient, family-centered care to patients requiring critical care in transit. The EMT works within their scope of practice, following all team, hospital, and Massachusetts Office of Emergency Medical Services policies and protocols.Starting salary $27/hrKey Responsibilities:Managing transport equipment.Operating the Boston Children’s Hospital ambulance.Managing radio critical care transport team telephone requests.Manage Emergency Department referrals (“expects”) from the region.Arranging ambulance discharges from Boston Children’s Hospital.Trauma activations.Coordinating the transfer of diagnostic images.Facilitating telemedicine consults with several hospital emergency departments.36hrs; rotating days/nights and weekends.Minimum QualificationsEducation:A high school diploma or equivalent.Experience:A Minimum of 3 years EMT experience required.Experience in a 911 system is preferred.Good communication skills.The ability to work on a team.Licensure/ Certifications:Massachusetts Certified Emergency Medical Technician.Massachusetts driver's license/or equivalent.*Sign-on bonus of $5,000.00 (who have not worked at BCH in the past 2 years.) Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including pediatric, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Ensures continuous monitoring for patients on remote telemetry. Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings.

Department Summary:The Behavioral Health Transport Program, staffed with an Emergency Medical Technician (EMT) and a Behavioral Health Counselor (BHC), utilizing non-ambulance vehicles, will offer an alternative model to safely and appropriately facilitate transport for behavioral health patients receiving care at Boston Children’s Hospital and Franciscan Children’s to other behavioral health facilities.Key Responsibilities:Provides assistance in the transport and management of behavioral health patients between facilities, monitoring patients for physical and psychological safety.Operates vehicle in accordance with Massachusetts driving laws.Able to recognize signs of escalating behavior, agitation or psychiatric distress.Collaborates with mental health professionals to follow individualized care plans when available and utilized de-escalating techniques when appropriate.Demonstrates knowledge of operation of transport vehicle and equipment and ensures proper functioning prior to transport.Demonstrates continued professional growth through continuing education while maintaining competency as an EMT through required training and/or education. Also participates in Quality Assurance Program in conjunction with the Medical Director, Program Manager, and other medical control physicians.40hrs; days with rotating weekends.Minimum QualificationsEducation:A high school diploma or equivalent.Experience:At least 3 years of previous EMT experience required.Experience in an emergency (911) system preferred.Work required the analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.Work requires frequently sitting, standing and walking for long periods. Requires bending, crouching and kneeling. Requires use of hands and fine motor skills, frequently lifting up to 50lbs. Must be able to work in small, confined spaces and be able to work in a mobile environment.Licensure/ Certifications:Massachusetts Certified Emergency Medical Technician.Massachusetts driver's license/or equivalent.Current in Basic Life Support for the Health Care ProviderBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care. # Why join ECHN Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. Reports to the Clinical Nurse Manager. # # # EDUCATION/CERTIFICATION: Must be a graduate of an accredited school of Nursing and have and maintain current a Registered Nurse license in the State of Connecticut. Must have certification in Cardio Pulmonary Resuscitation (CPR) upon hire.# EXPERIENCE: Previous surgical or labor and delivery, specifically assisting with C-sections, experience required.## COMPETENCIES: Must be able to communicate effectively in English, both verbally and in writing and possess basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency 1.##### Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.##### Utilizing assessment data, collaborates with surgical team to define, implement and evaluate an individualized plan of care for each surgical patient. 3.##### Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Follows Surgical Services policy for medication safety. 4.##### Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes; follows ECHN policy for Patient Identification, Surgical # Invasive Procedures Site Identification, and Time-Out. 5.##### Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 6.##### Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 7.##### Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 8.##### Demonstrates knowledge of the principles of growth and development over the lifespan and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 9.## Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Prepares room in a timely manner with all anticipated instruments, sutures, supplies, and equipment for each surgical procedure. Demonstrates knowledge of and assures maintenance of aseptic technique throughout the surgical procedure; identifies and communicates, to surgical team, any breaks in technique and assists with corrective actions. #Effectively communicates with the surgeon in accounting for all sponges, needles, and instruments; reports discrepancies immediately to surgeon and Team Leader; appropriately documents all counts. #Accurately records, handles, labels and processes specimens. Demonstrates ability to effectively function in the scrub role.

Department Summary:The Behavioral Health Transport Program, staffed with an Emergency Medical Technician (EMT) and a Behavioral Health Counselor (BHC), utilizing non-ambulance vehicles, will offer an alternative model to safely and appropriately facilitate transport for behavioral health patients receiving care at Boston Children’s Hospital and Franciscan Children’s to other behavioral health facilities.Key Responsibilities:Provides assistance in the transport and management of behavioral health patients between facilities, monitoring patients for physical and psychological safety.Operates vehicle in accordance with Massachusetts driving laws.Able to recognize signs of escalating behavior, agitation or psychiatric distress.Collaborates with mental health professionals to follow individualized care plans when available and utilized de-escalating techniques when appropriate.Demonstrates knowledge of operation of transport vehicle and equipment and ensures proper functioning prior to transport.Demonstrates continued professional growth through continuing education while maintaining competency as an EMT through required training and/or education. Also participates in Quality Assurance Program in conjunction with the Medical Director, Program Manager, and other medical control physicians.18hrs; days with rotating weekends.Minimum QualificationsEducation:A high school diploma or equivalent.Experience:At least 3 years of previous EMT experience required.Experience in an emergency (911) system preferred.Work required the analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.Work requires frequently sitting, standing and walking for long periods. Requires bending, crouching and kneeling. Requires use of hands and fine motor skills, frequently lifting up to 50lbs. Must be able to work in small, confined spaces and be able to work in a mobile environment.Licensure/ Certifications:Massachusetts Certified Emergency Medical Technician.Massachusetts driver's license/or equivalent.Current in Basic Life Support for the Health Care ProviderBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$10,000 SIGN ON BONUS! Why join ECHN # We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ########### Job-Specific Competency 1.## Performs population specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.## Demonstrates knowledge of the principles of development of the adult and geriatric population and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 3.## Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 4.## Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.## Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 5.## Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 6.## Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. 7.## Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 8.## Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 9.## Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate. 10.# Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 11.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. 12.# Demonstrates knowledge of antineoplastic therapy; physical and psychological effects, side effects, risks and benefits. 13.# Demonstrates thorough knowledge of antineoplastic agents, method of administration, rate of delivery, drug properties and ability to handle agents safely. 14.# Ensures continuous monitoring for patients on remote telemetry. 15.# Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. # #

Position SummaryYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations.This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in office with potential of hybrid down the road.Key responsibilitiesPatient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterAdministrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.Minimum qualificationsEducation:A high school level of education, bachelor’s degree preferredExperience:Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Schedule: 8:00-4:30pm M-F. Fully onsiteThis role is eligible for a $2,000 sign on bonus (not eligible for internal candidates).Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care. # Why join ECHN Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. Reports to the Clinical Nurse Manager. # # # EDUCATION/CERTIFICATION: Must be a graduate of an accredited school of Nursing and have and maintain current a Registered Nurse license in the State of Connecticut. Must have certification in Cardio Pulmonary Resuscitation (CPR) upon hire.# EXPERIENCE: Previous surgical or labor and delivery, specifically assisting with C-sections, experience required.## COMPETENCIES: Must be able to communicate effectively in English, both verbally and in writing and possess basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency 1.##### Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.##### Utilizing assessment data, collaborates with surgical team to define, implement and evaluate an individualized plan of care for each surgical patient. 3.##### Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Follows Surgical Services policy for medication safety. 4.##### Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes; follows ECHN policy for Patient Identification, Surgical # Invasive Procedures Site Identification, and Time-Out. 5.##### Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 6.##### Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 7.##### Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 8.##### Demonstrates knowledge of the principles of growth and development over the lifespan and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 9.## Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Prepares room in a timely manner with all anticipated instruments, sutures, supplies, and equipment for each surgical procedure. Demonstrates knowledge of and assures maintenance of aseptic technique throughout the surgical procedure; identifies and communicates, to surgical team, any breaks in technique and assists with corrective actions. #Effectively communicates with the surgeon in accounting for all sponges, needles, and instruments; reports discrepancies immediately to surgeon and Team Leader; appropriately documents all counts. #Accurately records, handles, labels and processes specimens. Demonstrates ability to effectively function in the scrub role.

Position Summary:Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issuesGreets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portalCollaborates with referring providers and practices to manage complex patient issues; may rotate in call centersSchedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experiencePrepares for and attends shift handoffs and team huddlesCollects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as neededPrepares examination rooms, assists patients, and ensures routine forms are ready for appointmentsCollects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verificationsCollects co-payments, reconciles deposits, and provides accurate records in hospital systemsTranscribes treatment and billing data; communicates with other departments for clinical and administrative servicesAnswers, screens, and routes calls; triages urgent calls and initiates emergency services when requiredMaintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentationsProvides general clerical support, including organizing documents, processing mail, photocopying, and handling recordsProcesses prescription refills, letters, and external requestsUses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficientlyParticipates in process improvement initiatives and supports internal changes to systems and proceduresMinimum QualificationsEducation:High School Diploma/ GEDExperience:No healthcare experience required - Basic customer service and computer skills. Makes use of customer service knowledge to assist patients and families in resolving problems. Conveys a positive demeanor when interacting with patients, families, and coworkers. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. Ability to work with diverse internal and external constituencies. Demonstrates the ability to pay attention to detail and accuracy. Business Hours:Monday-Thursday: 7:30am-7:00pmFriday 7:30am-5pm;Rotating, 100% onsite schedule, will have at least 1-2 closing shifts weekly*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full-time positions* Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.

$10,000 SIGN ON BONUS!# Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education-eligible after 3 months of employment! Free Parking at all locations: MMH has an employee-only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including pediatric, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Ensures continuous monitoring for patients on remote telemetry. Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. #HPECHN#

Position Summary/ Department Summary:Please note there is a 6 week/40 hours a week training commitment that is required which could include day/evening + weekend training before you go into your shift. Full flexibility is needed during this training period. 5:30pm-2:00am24 hours a weekKey Responsibilities:Emergency Department - Patient Experience Representative Providing positive and effective customer service that supports departmental and hospital administrative operations.Scheduling patient encounters and procedures to coordinate within and across providers, departments, and institutions.Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services. Responding to requests for routine information or assisting within scope of knowledge and authority. Initiating calls for emergency services as required.Collaborating and communicating with referring providers and practices to facilitate management of complex patient issues.Greeting and directing patients, families and visitors.Monitoring daily schedule and patient flow to optimize resource utilization and patient experience.Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor flow.Serving as a liaison with Engineering, ESD, Biomedical Engineering, and Materials Management to resolve equipment, supply, cleaning and safety issues; Following through on identified problems.Collecting and organizing medical records, information, materials and supplies required for admissions or encounters. Preparing requisitions and other standard forms as requested by clinician or supervisor.Verifying, recording and processing patient demographics, insurance/payment and referral information for patient encounters. Collecting all necessary clinical documentation and information.Collecting, compiling and forwarding related documentation for reimbursement.Minimum Qualifications Education:High-school or GED diploma. Bachelor's degree preferred. Experience:Superb customer service, keen attention to detail, strong computing skills with ability to learn new software quickly and ability to work in multiple systems simultaneously. A minimum of five shifts in a six-week period are required and must include some weekend shifts. Holiday shifts are required. Training requires approximately 6-8 weeks equivalent of full time shifts.Ability to work independently and as part of a team.Preferred experience such as customer service, administrative, or experience in a health care setting. The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. #Li-OnsiteBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#Li-Onsite

$10,000 SIGN ON BONUS! Why join ECHN # We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ########### Job-Specific Competency 1.## Performs population specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.## Demonstrates knowledge of the principles of development of the adult and geriatric population and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 3.## Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 4.## Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.## Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 5.## Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 6.## Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. 7.## Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 8.## Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 9.## Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate. 10.# Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 11.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. 12.# Demonstrates knowledge of antineoplastic therapy; physical and psychological effects, side effects, risks and benefits. 13.# Demonstrates thorough knowledge of antineoplastic agents, method of administration, rate of delivery, drug properties and ability to handle agents safely. 14.# Ensures continuous monitoring for patients on remote telemetry. 15.# Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. # #

Position Summary/ Department Summary:The Patient Experience Representative II will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer service that supports departmental and hospital operations.PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*Key Responsibilities:Interacts and provides positive and effective customer service to patients and families.Response to routine inquiries about hospital protocol, policies and procedures.Greets and directs patients, families, and visitors.Manage large amounts of inbound and outbound calls in a timely manner.Provides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Generates patient labels and identification bracelets.Prepare admission-related documentation and patient chart process, to ensure a seamless and timely admission process.Notifies Charge RN of patient arrival.Process patient transfer/discharge paperwork. Confirm discharge paperwork is received, accurate and reflects patient information. Requests ambulance pick up.May be required to assist with End of life procedures with Bereavement Coordinator.Answer, screen and route telephone calls. Record and forward messages and triage call for urgent information or services. Respond to requests for routine information or assistance within scope of knowledge and authority. Initiate call for emergency services as required.Open and sort mail, deliver and retrieve patient records, photocopy materials, sort, collate and distribute documents.Activate overhead announcements (Admissions, Code Blues, Staff Assists).Other duties as assigned.Minimum QualificationsEducation:High School Diploma / GEDExperience:Internal: Minimum 6 months as a PERExternal: Minimum of 6 months relevant healthcare experience.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$10,000 SIGN ON BONUS! Why join ECHN # We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ########### Job-Specific Competency 1.## Performs population specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.## Demonstrates knowledge of the principles of development of the adult and geriatric population and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 3.## Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 4.## Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.## Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 5.## Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 6.## Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. 7.## Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 8.## Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 9.## Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate. 10.# Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 11.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. 12.# Demonstrates knowledge of antineoplastic therapy; physical and psychological effects, side effects, risks and benefits. 13.# Demonstrates thorough knowledge of antineoplastic agents, method of administration, rate of delivery, drug properties and ability to handle agents safely. 14.# Ensures continuous monitoring for patients on remote telemetry. 15.# Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. # #

Position summaryThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage calls, support emergency communication, and assist with training initiatives. They demonstrate strong problem-solving, multitasking, and contribute to continuous process improvement efforts.Key responsibilities1. Customer ServiceProvides effective service to patients, families, and visitors.Answers questions on policies and procedures; resolves complex issues.Greets, screens, registers, and directs patients.Coordinates with providers on patient issues.May rotate in call center settings.2. Patient Registration/Admissions/DischargeVerifies and records patient, insurance, and referral info.Collects co-pays, reconciles payments, and prepares deposits.Gathers clinical data (e.g., height, weight, temperature); assists in room prep.Prepares records, forms, and required documentation.Supports billing, authorizations, and reimbursement processes.Serves as a resource on policies and procedures.3. SchedulingSchedules visits and procedures across departments.Manages daily flow and communicates with staff to maintain efficiency.4. Patient Flow CoordinationParticipates in shift handoffs and team huddles.5. AdministrationManages calendars, meetings, and events.Provides clerical support and triages calls.Organizes records, supplies, and forms for visits.Coordinates with departments and processes mail, documents, and prescriptions.6. TrainingTrains and cross-trains staff on systems and procedures.Shares updates and resolves workflow issues.Acts as a resource on operations and billing.7. TechnologyUses office systems and hospital applications.Enrolls patients in portals.8. Process ImprovementSupports and implements process improvement initiatives.Minimum qualificationsEducation:A high school level of education.Experience:Minimum of 1 year as a PER or related healthcare experience. Can perform the actions associated with this skill without assistance. Is considered "a person to ask" when difficult questions arise. Capable of coaching others by translating complex nuances into easy-to-understand terms. Able to successfully complete tasks as requested. Help from an expert may be required from time to time can discuss the application and implications of changes to processes, policies, and procedures in patient experience. Understands needs and takes a proactive approach to meeting their needs in an effective and timely manner. Uses non-technical language skillfully to ensure effective communication with customers from all levels of understanding. Builds and maintains effective working relationships. Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Ability to work with diverse internal and external constituencies.Schedule: M-F. Hybrid. There is a clinic day in Waltham and in Brookline weekly.This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates).Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$10,000 SIGN ON BONUS!##$5/hr premium float pay on top of base pay! Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education-eligible after 3 months of employment! Free Parking at all locations: MMH has an employee-only garage or parking lot, and RGH has a parking lot.# POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must provide copies of all current clinical competencies upon hire or transfer and during employment. Maintains clinical competency required for area of assignment including but not limited to BLS. EXPERIENCE: Minimum one year of nursing experience required. COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills. Must be able to work at both Manchester Memorial Hospital and Rockville General Hospital. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including adolescent, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the seven (7) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Adheres to and practices safety behaviors (CHAMP). Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Promotes and participates in quality improvement initiatives related to patient experience quality and safety. Possess the flexibility to float between Manchester Memorial and Rockville General Hospitals.# ##HPECHN

Customer Service- Interacts and provides positive and effective customer service to patients and families. Responds to routine inquiries about hospital protocol, policies, and procedures. Greets and directs patients, families, and visitors. Manages large amounts of inbound and outbound calls in a timely manner. Provides accurate information, directions, and/or guidance to peers/employees and follows up promptly to ensure that needs have been met. Patient Registration/Admissions/Discharge- Provides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Financial Assistance policy. Generates patient labels and identification bracelets. Prepare admission-related documentation and patient chart process to ensure a seamless and timely admission process. Notify Charge Nurse of patient's arrival. Process patient transfer/discharge paperwork. Update information boards. Request an ambulance pick up. Confirm discharge paperwork is received, verifying that the paperwork is accurate and reflects patient information. Patient Flow Coordination- Prepares for and attends shift handoffs and team huddles. Administration- Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Respond to requests for routine information or assistance within scope of knowledge and authority. Initiate call for emergency services as required. Open and sort mail, deliver and retrieve patient records, photocopy materials, sort, collate and distribute documents. Activate overhead announcements (Admissions, Code Blues, Staff Assists). MedReq Uploads for providers. Initiate Safety/security requests. Manage resolution of equipment issues (We Got It, help desk, distribution, Food service). Order supplies and inventory. Processing and tracking Engineering requests. Place patients in Protected Identity. Request Environmental Services cleaning. Provide routine clerical support as needed. Prepare requisitions and other standard forms as requested by clinician or supervisor. Under close supervision, communicates with other departments to coordinate ancillary clinical/administrative services. Technology- Utilizes all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling, and billing applications. May require proficiency in multiple systems/multiple visit types. Process Improvement- Demonstrates interest and the ability to actively participate in, and contribute to, departmental and organizational initiatives & projects with a focus on continuous process improvement. Assists with implementing change with internal systems and procedures.

$10,000 SIGN ON BONUS!# Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education-eligible after 3 months of employment! Free Parking at all locations: MMH has an employee-only garage or parking lot, and RGH has a parking lot. # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient#centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team, patients and families.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Performs population-specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. Demonstrates knowledge of the principles of growth and development over the life span, including pediatric, adult and geriatric population, and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. Assesses and reassesses pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. Formulates and implements a teaching plan for patients and families based upon identified learning needs. Evaluates effectiveness of learning. Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. Ensures continuous monitoring for patients on remote telemetry. Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. #HPECHN#

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included.Position summaryYou will work under close supervision to provide support to the administrative operations of the ICU and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations.Key responsibilitiesPatient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting patients encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorsReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededMinimum qualificationsEducation:A high school level of education, bachelor’s degree preferredExperience:Prior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 3pm-11pm M-FThis role is eligible for a $2,000 sign on bonus (not eligible for internal candidates).Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$10,000 SIGN ON BONUS! Why join ECHN # We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. # # POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # # # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ########### Job-Specific Competency 1.## Performs population specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.## Demonstrates knowledge of the principles of development of the adult and geriatric population and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 3.## Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 4.## Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.## Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 5.## Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 6.## Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. 7.## Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 8.## Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 9.## Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate. 10.# Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 11.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. 12.# Demonstrates knowledge of antineoplastic therapy; physical and psychological effects, side effects, risks and benefits. 13.# Demonstrates thorough knowledge of antineoplastic agents, method of administration, rate of delivery, drug properties and ability to handle agents safely. 14.# Ensures continuous monitoring for patients on remote telemetry. 15.# Provides immediate assessment and intervention as indicated/directed by staff monitoring telemetry as related to monitor findings. # #

Position Summary/ Department Summary:Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issuesGreets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portalCollaborates with referring providers and practices to manage complex patient issues; may rotate in call centersSchedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experiencePrepares for and attends shift handoffs and team huddlesCollects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as neededPrepares examination rooms, assists patients, and ensures routine forms are ready for appointmentsCollects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verificationsCollects co-payments, reconciles deposits, and provides accurate records in hospital systemsTranscribes treatment and billing data; communicates with other departments for clinical and administrative servicesAnswers, screens, and routes calls; triages urgent calls and initiates emergency services when requiredMaintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentationsProvides general clerical support, including organizing documents, processing mail, photocopying, and handling recordsProcesses prescription refills, letters, and external requestsUses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficientlyParticipates in process improvement initiatives and supports internal changes to systems and proceduresMinimum QualificationsEducation:High School Diploma/ GEDExperience:No healthcare experience required - Basic customer service and computer skills. Makes use of customer service knowledge to assist patients and families in resolving problems. Conveys a positive demeanor when interacting with patients, families, and coworkers. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. Ability to work with diverse internal and external constituencies. Demonstrates the ability to pay attention to detail and accuracy. *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.

POSITION SUMMARY: The Registered Nurse of the Special Care Unit reports to the Clinical Nurse Manager.# Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. # EDUCATION/CERTIFICATION: Graduate of an accredited school of Nursing. Current licensure in the state of Connecticut. Must have certification in Basic Cardiac Life Support and Advanced Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.## COMPETENCIES: Able to communicate effectively in English # both verbally and in writing Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # Job-Specific Competency 1.## Performs population specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.## Demonstrates knowledge of the principles of development of the adult and geriatric population and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 3.## Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 4.## Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 5.## Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 6.## Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes. 7.## Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 8.## Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 9.## Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate. 10.# Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 11.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. 12.# Demonstrates knowledge of cardiac monitoring, identifies dsyrhythmias and treats appropriately based on ACLS protocols.

Position SummaryColorectal and Pelvic Malformation CenterThe Lead PER leads the administrative operations of a clinic and works to ensure the best possible patient experience by effectively leading and coordinating services to patients and families. Provides administrative support for a clinic and its providers. Performs various administrative functions requiring in-depth knowledge of programs and services.Key responsibilitiesCustomer ServiceProvides effective, positive service to patients, families, and staff.Responds to inquiries about hospital policies and procedures.Resolves complex issues and escalations.Greets, screens, and directs visitors.Registers new patients.Coordinates with providers to manage complex patient needs.May rotate in call center departments.Patient Registration / Admissions / DischargeMonitors clinic flow to optimize patient experience.Verifies and processes demographics, insurance, payments, and referrals.Collects and submits documentation for reimbursement and authorizations.May collect co-pays, reconcile cash bag, and prepare deposits.SchedulingSchedules tests, procedures, consults, and follow-ups.Maintains and adjusts provider/patient schedules.Coordinates daily schedule flow with clinicians.Patient Flow CoordinationParticipates in shift handoffs and team huddles.AdministrationMaintains calendars and schedules meetings/events.Organizes materials and logistics for meetings and programs.Handles calls, messages, and emergency service requests.Provides clerical support and organizes medical records.Prepares requisitions and standard forms.Coordinates with departments for clinical/admin services.Manages mail, photocopying, document distribution, and records delivery.Maintains office supplies and equipment.TrainingDevelops and delivers training on systems and procedures.Keeps staff informed on policy, IT, and workflow changes.Assists staff with issue resolution.Patient Experience LeadershipSupervises and guides patient experience staff.Delegates tasks, monitors performance, and provides feedback.Supports staff onboarding and training.TechnologyUses phone, email, Microsoft Office, and clinical systems.May enroll patients in portals and navigate multiple systems.Process ImprovementParticipates in initiatives focused on improving workflows.Assists with internal process changes.Minimum qualificationsEducation:High School Diploma / GED. Bachelor’s Degree preferred.Experience:Minimum 2 years of related healthcare experience, related computer application experience (i.e., Microsoft Application Suite, Adobe, Google Applications, etc.), and strong customer service experience. Expert resource; troubleshoots, guides, and explains complex processes clearly.Performs tasks independently; coaches others and answers challenging questions.Views feedback as a tool for improvement; identifies and implements service enhancements to improve patient satisfaction.Uses service knowledge to help patients and families resolve issues.Communicates clearly and empathetically, both verbally and in writing.Works effectively with diverse individuals and teams.Consistently demonstrates attention to detail and accuracy.Excellent organizational and task prioritization abilities.Preference: senior patient representative experienceSchedule: Monday - Friday, Hybrid.*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full-time positions* Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Why join ECHN We are willing to train new graduates!#All new grads must pass NCLEX within 90 days of their graduation date. We offer a 1-year new grad program to partner with our Nursing Education team. Paid Leave#days are based off budgeted hours, plus 3 floating holidays. 401K with a 2% match is offered to Registered Nurses that are part of the union. Annual BSN Bonus, Certification bonuses and Career Ladders with monetary rewards are also offered. Refer to our policies for more details.# Tuition Reimbursement Offered for those who want to continue their education- eligible after 3 months of employment! Free Parking at all locations: MMH has an employee only garage or parking lot, and RGH has a parking lot. POSITION SUMMARY: Utilizing the nursing process, provides high quality direct and indirect patient #centered care.# Coordinates patient care by working collaboratively with the interdisciplinary team.# Communicates, as appropriate, the patient#s clinical condition, responding quickly and accurately to changes in condition or response to treatment.# Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.# Promotes the profession of nursing and professional practice through collegial support and interactions. Reports to the Clinical Nurse Manager. # # # EDUCATION/CERTIFICATION: Must be a graduate of an accredited school of Nursing with a current licensure in the State of Connecticut.## Must have certification in Basic Cardiac Life Support and Advanced Cardiac Life Support upon hire or receive certification within the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role. COMPETENCIES Must be able to effectively communicate verbally as well as in writing using the English language. Possesses basic computer skills.# ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency 1.## Performs population specific comprehensive assessments and re-assessments of the medical and surgical patient#s condition and care needs including the psychosocial, physical, educational and cultural aspects. 2.## Demonstrates knowledge of the principles of development of the adult and geriatric population and the skills necessary to provide age-appropriate care to patients served. Able to interpret data about the patient status in order to identify each patient#s age-specific needs and provide care needed by the patient group. 3.## Assess and reassess pain.# Utilizes appropriate pain management tools and techniques.# Educates the patient and family regarding pain management.# Documentation reflects assessments, interventions and evaluation of effectiveness. 4.## Develops and revises individualized plans of care as indicated by assessment and patient response to treatment.# #Evaluates overall plan daily for effectiveness.# Involves the patient and family in the formulation of goals. 5.## Follows the five (5) medication rights and reduces the potential for medication errors. Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition. 6.## Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes.# Provides an accurate and pertinent report of the patient#s condition for safe transfer of care. 7.## Documents the nursing process and responses to care in a timely manner utilizing the appropriate tools. 8.## Demonstrates an ability to be flexible, organized and function under stressful situations.# Utilizes critical thinking skills and sound judgment in priority setting and delegation. 9.## Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate. 10.# Demonstrates autonomous practice, consistent with evidence-based standards.# Pursues personal and professional growth and development.# Serves as a professional role model and mentor. 11.# Demonstrates knowledge of cardiac monitoring, identifies dysrhythmias and treats appropriately based on ACLS protocols. 12.# Demonstrates knowledge of airway management and procedures and the ability to use related equipment. 13.# Provides care to patients requiring extensive fluid and electrolyte management. 14.# Demonstrates an ability to assist physicians with treatments and special procedures both in the ICU and other departments maintaining aseptic technique. 15.# Demonstrates ability to assess and care for patients in the post anesthesia period. #

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included.Position summaryYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations.Key responsibilitiesPatient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting patients encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorsReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededMinimum qualificationsEducation:A high school level of education, bachelor’s degree preferredExperience:Prior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 3:30-12am Every other Sat/Sun + ever other holidayBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$6,000 SIGN ON BONUS! We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care. What we offer: Generous Vacation that is front loaded based on budgeted hours. Ex. 40 hours/ week = 26 days a year! Sick Time on an accrual basis 401(k)/Medical/Dental/Vision Insurance/Employee Assistance Program/Voluntary Benefit Options Tuition Reimbursement- eligible after 3 months of employment! Free Parking at all work sites: MMH- Employee Parking garage and parking lot, RGH- Parking lot Perk Spots (Discounts at local retailers, restaurants, travel, and childcare centers) Career Growth within the organization via career ladders, committee involvement, and more. POSITION SUMMARY: This position provides direct and indirect clinical services to all patients requiring behavioral health intervention presenting in the Manchester and Rockville General Hospital Emergency Departments. #Responsible for providing age-appropriate assessment and treatment to a diverse population with multiple needs. Core skills include crisis triage and assessment, individual and family intervention, case management, community collaboration, patient/family education, insurance verification and collaboration and treatment planning and placement to appropriate level of care. As skill sets permit, may provide flexible coverage to another service within Behavioral Health on a short-term basis. EDUCATION/CERTIFICATION: Master#s Degree and licensure in a Behavioral Health field is required as Licensed Clinical Social Worker (LCSW), Licensed APRN or PhD or equivalent. Must receive certification in CPI de-escalation techniques within 6 months of hire into the role and maintain active certification. CPI training is provided by ECHN.# COMPETENCIES: This position requires strong clinical skills including a demonstrated strong team orientation. Strong written as well as verbal communication using the English language is absolutely essential. Computer competency with basic knowledge of Microsoft Word and Microsoft Outlook is essential. Strong knowledge of psychiatric and risk assessment is essential.# Knowledge of abuse and neglect reporting mandates, duty to warn mandates, knowledge of community-based resources and experience with Managed Care Organizations are all desirable. Flexibility in approach so that service specific as well as overall system needs can be met is critical. Must be able to function effectively and independently in a work environment where multitasking is necessary. Level of care age specific competencies is required. Must be capable of taking swift and efficient action, including patient restraint when responding to patient emergency codes. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # ######### Job-Specific Competency Actively participates in individual clinical supervision as evidenced by presenting cases for discussion, identifying clinical skills areas needing improvement, and openly accepting feedback from supervisor and peers. Is aware of the impact of his/her behavior on peer#s and patient#s behaviors as evidenced by their ability self-assess in individual and/or group supervision. Applies a variety of interventions and resources to effectively treat a population diverse in age and diagnosis as evidenced by chart reviews. Demonstrates knowledge and respect for cultural differences in respect to the treatment approach as evidenced through documentation and case reviews. Exhibits up to date knowledge of community resources and has ability to access resources as appropriate to meet patient needs, as evidenced by case reviews and chart reviews. #Conveys warmth, genuineness#and empathy. Respects the patient as a whole person with strengths and needs as evidenced through direct observation and patient feedback. Interviews patients in a timely manner while reviewing all pertinent clinical information#, contacting appropriate clinical providers and may include family during interview based on the clinical judgment of the clinician as evidenced by case and chart reviews. Functions as a behavioral health resource to emergency department staff, patients, families and community resources as evidenced by direct observation. Demonstrates flexibility and willingness to meeting the department#s needs for scheduling and coverage for the two Emergency Departments as evidenced by direct observation. Exhibits the ability to multi-task while continuing to move patients through the system effectively and appropriately meeting their clinical needs as evidenced through direct observation. Is conscientious, productive and fulfills responsibilities without reminders as evidenced by direct observation, and chart audit. Exercises good judgment in seeking help#and /or while acting independently as evidenced by direct observation and individual and group supervision. Contacts Managed Care Organizations negotiating authorization for appropriate level of care and documents efforts as evidenced by chart reviews. Completes all requested/required forms, letters and documentation requirements with accuracy and thoroughness in a timely manner and in accordance with JCAHO, Managed Care and other standards with which the Program must comply as evidenced by chart audit. Effectively uses psychological and physical management techniques to manage violent or potentially violent situations consistent with Physical Management Training (PMT), as evidenced by peer and supervisor observation. Participates in Early Response codes and Dr. Strong codes. #

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included.Position summaryYou will work under close supervision to provide support to the administrative operations of the Surgical unit and work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. You will perform various administrative functions requiring basic knowledge of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations.Key responsibilitiesPatient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting patients encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorsReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededMinimum qualificationsEducation:A high school level of education, bachelor’s degree preferredExperience:Prior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 3:30-11pm M-F 100% in personThis role is eligible for a $2,000 sign on bonus (not eligible for internal candidates).Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

$10,000 SIGN ON BONUS! We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care. What we offer: Generous Vacation that is front loaded based on budgeted hours. Ex. 40 hours/ week = 26 days a year! Sick Time on an accrual basis 401(k)/Medical/Dental/Vision Insurance/Employee Assistance Program/Voluntary Benefit Options Tuition Reimbursement- eligible after 3 months of employment! Free Parking at all work sites: MMH- Employee Parking garage and parking lot, RGH- Parking lot Perk Spots (Discounts at local retailers, restaurants, travel, and childcare centers) Career Growth within the organization via career ladders, committee involvement, and more. POSITION SUMMARY: This position reports directly or indirectly to the Manager of Behavioral Health Crisis and the Clinical Nurse Manager.# Provides direct and indirect clinical services to children and/or adolescents and/or adults in need of mental health care. Responsible for treatment of the client and provision of age-appropriate care. Core skills may include crisis assessment, intake assessment, individual therapy, group therapy, family therapy, treatment planning, case management, team/community collaboration, patient/family education, and triage/discharge planning. As skill set permits, may provide flexible coverage to another service within Behavioral Health on a short term basis. Creates a caring and compassionate environment through ECHN#s Core Values of Teamwork, Communication, Respect and Caring.# # EDUCATION/CERTIFICATION: A minimum of a Masters degree in the Behavioral Health field is required. A State of CT. Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Alcohol and Drug Counselor (LADC) or equivalent required. Cardio-pulmonary resuscitation (CPR) certification is preferred, but not required. Must be trained in PMT and de-escalation techniques, as prescribed by ECHN, and receive certification within 6 months of hire into the role. # EXPERIENCE: Prior experience working in the Behavioral Health field, preferably to specific prospective service setting. Level of care age-specific competencies is required. # COMPETENCIES: Working knowledge of psychiatric disorders, familiarity with abuse and neglect reporting mandates, knowledge of community-based resources and comprehension of the pre-authorization and billing processes are considered a plus. The duties of the position require strong clinical skills including a demonstrated strength in team orientation and an ability to function effectively in a work environment where multitasking is necessary. Strong written and verbal communication skills using the English language is essential. Must be flexible in approach so that service-specific as well as overall system needs can be met. Must be capable of taking swift and efficient action, including patient restraint when responding to patient emergency codes. # ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.# They are intended to be accurate reflections of the principal duties and responsibilities of this position.# These responsibilities and competencies listed below may change from time to time. # # ######### Job-Specific Competency Demonstrates skill in gathering and assessing comprehensive information regarding bio-psychosocial influences and etiology of addiction and co-morbid psychiatric disorders including client#s physical status and compulsion/ preoccupation to use, as evidenced by chart reviews and supervisor observations. Develops, implements and modifies treatment plans, interventions, and disposition/discharge plans as needed, addressing both age-specific and substance abuse-specific issues within professional standards and per department guidelines, as evidenced by chart reviews and supervisor observations. Makes timely and appropriate referrals to least restrictive setting, demonstrating knowledge of levels of care and appropriate community and treatment resources, as evidenced by supervisor observations. Completes all requested forms, documentation and other reporting requirements in a timely manner and in accordance with Department of Children and Family (DCF), managed care, probate court, JCAHO and other standards with which program must comply, as evidenced by chart reviews and supervisor observation.# Actively participates in and contributes to team meetings in order to enhance patient outcomes. Communicates effectively and consistently with team members including attending psychiatrists, nursing staff, medical director and inpatient unit leadership, as evidenced by feedback from staff and psychiatrists as well as supervisor observations. Demonstrates sound knowledge base of, and appreciation for, growth and development and current issues specific to age group being served, as evidenced by development of appropriate treatment plans and therapeutic interventions in individual, family and group therapy, as evidenced by chart reviews, supervisor observations and successful completion of competency.# Demonstrates flexibility in meeting the fluctuating staffing needs of the department, as evidenced by willingness to adjust scheduled hours and assignments in accordance with the needs of the program, as evidenced by supervisor observation. Demonstrates value of patient and family education, utilizing appropriate psycho-educational material, as evidenced by chart reviews, feedback on satisfaction surveys and supervisor observation. Establishes rapport with patient and family, consistently demonstrating perceptiveness and empathy in clinical interactions, as evidenced by patient and family feedback and supervisor observation. Facilitates skill development by careful planning of therapeutic groups, individual and family interventions, as evidenced by patient and family feedback and supervisor observation. Effectively uses psychological and physical management techniques to manage violent or potentially violent situations consistent with Physical Management Training (PMT) training, as evidenced by peer feedback, supervisor observation and attendance at annual PMT refresher. Participates in Early Response codes and Dr. Strong codes, attendance at PMT refresher trainings. Demonstrates an understanding of learning disorders, as evidenced by flexibility of teaching methods and interactions with patients, patient and family feedback, supervisor observation and successful completion of competency. Demonstrates ability to identify obstacles and barriers that interfere with treatment compliance and resolve issues, as evidenced by discharge planning and treatment outcome, feedback from patient and family and supervisor observation.# # # # # # # # # #