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Full Time
5/4/2025
New Orleans, LA 70122
(21.6 miles)
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and memberships by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. The incumbent in this role arranges, designs and orchestrates sales events and develops fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She effectively communicates the ChenMed/JenCare value proposition at all community events.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.Leverages marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.Recovers dormant customers via sales tools and marketing campaigns.Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.Develops all distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors. Develops and executes specific broker and partner strategies and plans.Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues.Performs other related duties as assigned.COMPETENCIES:Instills trustGaining the confidence and trust of others through honesty, integrity, and authenticityFollows through on commitmentsIs seen as direct and trustfulKeeps confidencesPractices what he/she preachesShows consistency between words and actionsResults drivenConsistently achieving results, even under tough circumstancesHas a strong bottom-line orientationPersists in accomplishing objectives despite obstacles and setbacksHas a track record of exceeding goals successfullyPushes othersAction orientedTaking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasmReadily acts on challenges, without unnecessary planning.Identifies and seizes on new opportunitiesDisplays a can-do attitude in good and tough timesSteps up to handle tough issuesEffective communicationDeveloping and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesIs effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levelsAttentively listens to othersAdjusts to fit the audience and the messageProvides timely and helpful information to others across the organizationEncourages the open expression of diverse ideas and opinionsResiliencyRebounding from setbacks and adversity when facing difficult situationsIs confident under pressureHandles and manages crises effectivelyMaintains a positive attitude despite adversityBounces back from setbacksGrows from hardships and negative experiencesNetworkingEffectively building formal and informal relationship networks inside and outside the organizationBuilds strong formal and informal networks.Maintains relationships across a variety of functions and locationsDraws upon multiple relationships to exchange ideas, resources, and know-howCustomer focusBuilding strong customer centric relationships and delivering customer-centric solutionsGains insight into customer needsIdentifies opportunities that benefit the customerBuilds and delivers solutions that meet customer expectationsEstablishes and maintains effective customer relationshipsPersuasivenessUsing compelling arguments to gain the support and commitment of othersPositions views and arguments appropriately to win supportConvinces others to take actionNegotiates skillfully in tough situationsWins concessions without damaging relationshipsResponds effectively to the reactions and positions of othersKNOWLEDGE, SKILLS AND ABILITIES:High business acumen and acuityExceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environmentDemonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills and handling objectionsDetail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation softwareExcellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversationExcellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushyGood keyboarding skills are needed. Ability to accurately type a significant number of words per minuteSpoken and written fluency in EnglishBilingual is a plusAbility and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premisesThis position required use and exercise of independent judgmentEDUCATION AND EXPERIENCE CRITERIA:High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred ORadditional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare AdvantageA minimum of 2 years of business-to-business experience or equivalent management experience preferredRelevant sales experience with establishing and maintaining relationships with business/vendor partnersExperience in telesales to input sales data into a computer while on the telephone with a customerThis position requires possession and maintenance of a current, valid Driver’s LicenseWe’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
Full Time
5/1/2025
New Orleans, LA 70123
(18.2 miles)
At Houston Methodist, the Registered Nurse (RN) PRN position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records.The RN PRN position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONSUses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.SERVICE ESSENTIAL FUNCTIONSFollows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSFollows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document.Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation.Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.FINANCE ESSENTIAL FUNCTIONSDisplays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs.Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities.Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor of Science degree or higher from an accredited School of NursingWORK EXPERIENCETwo years of registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by unit/service line LICENSES AND CERTIFICATIONS - PREFERREDMagnet - ANCC Recognized Certification -- in applicable specialty area KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklistSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsMaintains level of professional contributions as defined in Clinical Career Path program guideWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.Houston Methodist is an Equal Opportunity Employer.
Full Time
5/1/2025
New Orleans, LA 70122
(21.6 miles)
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients’ families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.CORE JOB DUTIES/RESPONSIBILITIES:Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.Establishes a trusting relationship with patients and their caregivers.Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).Directs referrals to preferred providers.Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.Introduces self to patient/family and explains Nurse Case Manager’s role and processes to contact the Nurse Case Manager for questions, guidance and education.Provides high intensity engagement with patient and family.Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/family’s ability to make informed decisions.Addresses advanced care planning including treatment goals and advance directives.Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.Reports observed or suspected child or adult abuse pursuant to mandated requirements.Obtains onsite and EMR access at priority facilities.Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.Submits required documentation in a timely manner and in appropriate computer system.Participates in surveys, studies and special projects as assigned.Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.Attends meetings as assignedPerforms other duties as assigned and modified at manager’s discretion.There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:Acute Case Manager (primarily hospital based)Responsibilities include all the above “Core” duties/responsibilities plus the following:Identify appropriateness of inpatient vs. observation status.Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.Implement the ACM Coaching program with the appropriate patient population.In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.Facilitate discharge to appropriate level of care and preferred providersCommunicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.Document the appropriate date that the patient is medically discharged and update as appropriate.Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.As appropriate, discuss patients’ eligibility for CCM or DM programs and identify patient interest in participation.Coordinate acute UR physician meetings.Community Case Manager (primarily clinic and community based)Responsibilities include all the above “Core” duties/responsibilities plus the following:Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.Coordinate the Plan of Care:Conducts/coordinates initial case management assessment of patients to determine outpatient needs.Ensures individual plan of care reflects patient needs and services available.Makes recommendations to the team.Completes individual plan of care with patients and team members.Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.Assesses the environment of care, e.g., safety and security.Assesses the caregiver capacity and willingness to provide care.Assesses patient and caregiver educational needs.Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.Coordinates the delivery of services to effectively address patient needs.Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.Establishes a supportive and motivational relationship with patients that support patient self-managementMonitors the quality, frequency and appropriateness of HHA visits and other outpatient services.Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)Responsibilities include all the above “Core” duties/responsibilities plus the following:Community Case Manager role as above.CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.Validates appropriate level of care/LOS.Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.Collaborates with payor onsite SNF CMs.Transitional Case Manager (Blended Acute and Community Case Manager Roles)Responsibilities include all the above “Core” duties/responsibilities plus the following:Acute and Community Case Manager roles as above.KNOWLEDGE, SKILLS AND ABILITIES:Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.Critical thinking skills required.Ability to work autonomously is required.Ability to monitor, assess and record patients’ progress and adjust and plan accordingly.Ability to plan, implement and evaluate individual patient care plans.Knowledge of nursing and case management theory and practice.Knowledge of patient care charts and patient histories.Knowledge of clinical and social services documentation procedures and standards.Knowledge of community health services and social services support agencies and networks.Organizing and coordinating skills.Ability to communicate technical information to non-technical personnel.Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.Spoken and written fluency in English.Bilingual preferred.KNOWLEDGE, SKILLS AND ABILITIES:Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.Critical thinking skills required.Ability to work autonomously is required.Ability to monitor, assess and record patients’ progress and adjust and plan accordingly.Understanding utilization review and how to leverage with inpatient staff for possible reduction of medical cost on long length of stay patients.Ability to plan, implement and evaluate individual patient care plans.Knowledge of nursing and case management theory and practice.Knowledge of patient care charts and patient histories.Knowledge of clinical and social services documentation procedures and standards.Knowledge of community health services and social services support agencies and networks.Organizing and coordinating skills.Ability to communicate technical information to non-technical personnel.Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time.Spoken and written fluency in English, bilingual preferred.Associate degree in Nursing required.EDUCATION AND EXPERIENCE CRITERIA:Bachelor’s Degree in nursing (BSN) or RN with bachelor’s degree in a related clinical field preferred.A valid, active Registered Nurse (RN) license in State of employment required.A minimum of 2 years’ clinical work experience required.A minimum of 1 year of utilization review and/or case management, home health, hospital discharge planning experience required.A minimum of 1 year of case management experience in acute case management or community case management experience highly desired.This position requires possession and maintenance of a valid driver's license.Certified Case Manager certification is preferred. Certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired.We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
Full Time
5/1/2025
New Orleans, LA 70123
(18.2 miles)
We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: Superior practice settingsHigh safety standardsProfessional development & nursing educationMeaningful collaboration with physiciansUnparalleled support Requirements Bachelor of Science degree or higher from an accredited School of NursingTwelve months registered nurse experience in a healthcare environmentTexas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirementsAmerican Heart Association Basic Life Support (BLS)Other credentials and certifications as defined by unit/service line I CARE VALUES INTEGRITY We are honest and ethical in all we say and do. COMPASSION We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. ACCOUNTABILITY We hold ourselves accountable for our actions. RESPECT We treat every individual as a person of worth, dignity and value. EXCELLENCE We strive to be the best at what we do and a model for others to emulate. Fast Facts | Houston Methodist Baytown Hospital 226 operating beds15 operating rooms647 affiliated physicians1,730 employees14,233 inpatients137,540 outpatients56,887 emergency room visits Hear From Our Chief Nursing Officer, Becky Chalupa: Becky Chalupa, MSN, RN, NEA-BC, CNOR Vice President/Chief Nursing Officer Houston Methodist Baytown Hospital "At Houston Methodist Baytown Hospital, we have a team of nurses who are dedicated to providing unparalleled safety, quality, and service to the community we serve. Our nurses flourish in their practice through shared governance and many opportunities for professional growth and development." About Houston Methodist Baytown Hospital Houston Methodist Baytown Hospital, located 35 miles southeast of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. Houston Methodist Baytown houses 226 operating beds, with 15 operating rooms and more than 1,700 employees. The hospital brings Texas Medical Center excellence and quality care close to East Harris and surrounding counties. Awards and Distinctions Silver Beacon Award for Excellence - ICU- American Association of Critical-Care Nurses (AACN)Magnet(R) Recognition- American Nurses Credentialing CenterExemplary Five Star Award- Texas Department of State Health ServicesGuardian of Excellence Award(R)- Press GaneyPatient Safety Excellence Award(tm)- Healthgrades(R)ISO 9001 Certification- DNV GLAccredited Cardiac Rehabilitation Outpatient Program- American Association of Cardiovascular and Pulmonary RehabilitationAccredited Wound Care/Hyperbaric Medicine Outpatient Program- Undersea and Hyperbaric Medical SocietyBreast Imaging Center of Excellence- American College of RadiologyAccredited Chest Pain Center- Society of Cardiovascular Patient CareRecognized Diabetes Education Program- American Diabetes AssociationHouston Methodist is an Equal Opportunity Employer.
Full Time
5/1/2025
New Orleans, LA 70122
(21.6 miles)
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The X-Ray Technician is a trained medical professional performing radiological duties in compliance with regulatory and departmental requirements. The duties of the X-ray Technician vary from setting to setting, depending on the size, location and type. The X-ray Technician will perform radiographic exams, ordered by the physician, that are technically satisfactory, properly positioned and processed adequately. All exams must be performed using the ALARA principle to minimize radiation dose to the patient.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Positions patient under X-ray machine, adjusts immobilization devices, and provides appropriate radiation protection; adjusts switches regulating length and intensity of exposurePerforms a variety of patient care activities to assist physicians including procedures, EKG's, phlebotomy and injections.Prepares reports and maintains records of services rendered; maintains radiological film files and storage, pulls X-rays as required for referrals and/or copying; keeps logs for x-rays sent out for referrals. Keeps an updated log that consolidates X-rays performed against reports received.Maintains supplies, equipment, practices OSHA safety standards, performs accurate, legal and ethical documentation at all times.Performs other related duties as assigned.KNOWLEDGE, SKILLS & ABILITIES:Must have excellent oral written and communication skills and empathy towards our patients at all times.Ability to effectively collaborate with team members, including doctors, nurses, front desk staff, center managers and market leaders.Mindset focused on solving problems for patients and achieving team goals. Knowledge of medical products, services, standards, policies and procedures.Skill in operating phones, personal computer, software and other IT systems.Must be detail-oriented to ensure accuracy of reports and data.Ability to maintain effective and organized systems to ensure timely patient flow.Ability to act calmly in busy or stressful situations.This position may require some local travel as it may be assigned to cover multiple centers.EDUCATION AND EXPERIENCE CRITERIA:Graduate from an accredited program for Radiological Technology or Basic X-Ray Machine Operator requiredGraduate from an accredited Medical Assistant program preferredA minimum of 1 year x-ray technologist work experience in a healthcare environment required; 2 years is preferredLicensed and/or certified if required by state regulationsEMR system experience is preferredBasic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
Full Time
5/1/2025
New Orleans, LA 70123
(18.2 miles)
At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner.The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills.The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. PEOPLE ESSENTIAL FUNCTIONSPerforms management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level.Establishes effective, two way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices.SERVICE ESSENTIAL FUNCTIONSPlans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures.Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. Practices in a manner that is congruent with cultural diversity and inclusion principles.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions.Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate.FINANCE ESSENTIAL FUNCTIONSAssists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness.Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. Conducts conversations with staff on their development and IDP.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree or higher in NursingWORK EXPERIENCEThree years' experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years' experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities. LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDMagnet - ANCC Recognized Certification within 1 year ORIf at HMH, must have an ANCC-recognized leadership certification within 1 year ANDOther credentials and certifications as defined by unit/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the messageDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesAbility to work effectively in a fast paced environmentDemonstrates flexibility and adaptability in the workplaceDemonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective actionSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.Houston Methodist is an Equal Opportunity Employer.
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