General information Job Posting Title Customer Service Representative – Healthcare Date Wednesday, July 30, 2025 City Winchester State KY Country United States Working time Full-time Description & Requirements Customer Service Representative - HealthcareLocation: On-site in Winchester, KYHourly Base Pay: $15.00 plus $1,000+ in potential bonuses!Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiterMake a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.Pay & BenefitsAt Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:- Competitive Compensation:o $15.00/hr. base pay + 10% shift differential for evening shiftso $1,000+ in bonus opportunities, including training completion and referrals*-Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development-Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays-Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs-Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved!*Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently.- Ability to work within established turnaround times- Must have excellent interpersonal skills and the ability to organize simultaneous tasks- Ability to work as a member of a team- Must participate and certify in internal CCO training to begin this role.- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.- May be required to work overtime and scheduled holidays.- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision.Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.#CCOWinchester #CSRroles #maxPriority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00

RN - Neuro Med/Surg - Full Time - DaysRNThis position coordinates total nursing care for patients, participates in patient and family teaching, acts as a patient advocate and works as part of a team with ancillary and non-nursing departments. Reports to: Department Director FLSA: Non-exemptEducation: Associate's Degree Nursing (ADN) Required; Bachelor's Degree Nursing (BSN) PreferredLicense: Applicants should have a current state RN license or a current multistate compact license and possess an associate orbachelor's degree from an accredited nursing school. Certifications: Basic Life Support (BLS) within 30 days of hire; Required Skills Ability to understand, communicate, and react effectively to patient and family needsCritical thinkingWork well under pressure while keeping calm and maintaining customer focusEssential Functions1. Assesses the patient's condition and nursing care needs2. Sets goals and prescribes appropriate nursing interventions to meet physical, psychological, social and rehabilitative needs of patients3. Develops individual nursing care plans4. Implements care plans and makes revisions as needed5. Evaluates patient care outcomes6. Collaborates with physicians and other hospital employees7. Administers medications, treatments and therapies.8. Communicates with patients and oversees provision of care.9. Provides patients and/or family with instruction and education relevant to condition.10. Accurately documents nursing observations, assessments, medications, treatments, and other care given.Nonessential Functions1. Maintains facility equipment, supplies and work areas.2. Assists in the orientation of new employees3. Coordinates and supervises activities of employees and department operations4. Participates in performance/process improvement activities.

RN Emergency Services - Full Time - MidshiftProvides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice.Reports to: Director of Emergency DepartmentFLSA: Non-exemptEducation: Associate's Degree in Nursing Required; Bachelor's Degree in Nursing PreferredLicense: Applicants should have a current state KY RN license or a current multistate compact license and possess an associate orbachelor's degree from an accredited nursing school. Certifications: ACLS, BCLS, PALS; NIHSS within 90 days of hire Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Computer proficiency required. Essential FunctionsPerforms plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.Documents patient care given.Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.Works as an advocate for the physical and emotional well-being of the patient.

RN - PCU 2 - Full Time NightsThis position coordinates total nursing care for patients, participates in patient and family teaching, acts as a patient advocate and works as part of a team with ancillary and non-nursing departments. Reports to: Department Director FLSA: Non-exemptEducation: Associate's Degree Nursing (ADN) Required; Bachelor's Degree Nursing (BSN) PreferredLicense: Applicants should have a current state RN license or a current multistate compact license and possess an associate orbachelor's degree from an accredited nursing school. Certifications: Basic Life Support (BLS) within 30 days of hire; Required Skills Ability to understand, communicate, and react effectively to patient and family needsCritical thinkingWork well under pressure while keeping calm and maintaining customer focusEssential FunctionsAssesses the patient's condition and nursing care needs Sets goals and prescribes appropriate nursing interventions to meet physical, psychological, social and rehabilitative needs of patientsDevelops individual nursing care plansImplements care plans and makes revisions as neededEvaluates patient care outcomesCollaborates with physicians and other hospital employeesAdministers medications, treatments and therapies.Communicates with patients and oversees provision of care.Provides patients and/or family with instruction and education relevant to condition. Accurately documents nursing observations, assessments, medications, treatments, and other care given.Nonessential FunctionsMaintains facility equipment, supplies and work areas.Assists in the orientation of new employeesCoordinates and supervises activities of employees and department operationsParticipates in performance/process improvement activities.

RN - ICU - PRNRN ICUProvides direct patient care to critically ill adult patients using the nursing process in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.Reports to: Director of ICUFLSA: Non-exemptEducation: Associate's Degree Nursing (ADN): Required and validated by the presence of a current RN License; Bachelor's Degree Nursing (BSN): PreferredLicense: Current Registered Nurse to practice/work in the state of KYCertifications: Basic Life Support (BLS) within 30 days of hire; Advanced Cardiovascular Life Support (ACLS) within 1 year of hire; Pediatric Advanced Life Support (PALS) within 1 year of hire; Handle with Care to be received within 30 days of orientation and kept annually.Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Essential FunctionsPerforms plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.Documents patient care given.Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.Works as an advocate for the physical and emotional well-being of the patient.Floats to other departments as needed to maintain safe nurse-to-patient ratios.Able to manage ventilators, cpap/bipap, vapotherms.Able to titrate and maintain critical drips on the ICU patient, including knowledge of indications, contraindications, and side effects.Must pass a rhythm recognition test within 90 days of hire/transfer.

03114 RN - Neuro Medical-Surgical - Days - Full TimeThis position coordinates total nursing care for patients, participates in patient and family teaching, acts as a patient advocate and works as part of a team with ancillary and non-nursing departments. Reports to: Department Director FLSA: Non-exemptEducation: Associate's Degree Nursing (ADN) Required; Bachelor's Degree Nursing (BSN) PreferredLicense: Applicants should have a current KY state RN license or a current multistate compact license and possess an associate orbachelor's degree from an accredited nursing school.Certifications: Basic Life Support (BLS) within 30 days of hire; Required Skills Ability to understand, communicate, and react effectively to patient and family needsCritical thinkingWork well under pressure while keeping calm and maintaining customer focusEssential Functions1. Assesses the patient's condition and nursing care needs2. Sets goals and prescribes appropriate nursing interventions to meet physical, psychological, social and rehabilitative needs of patients3. Develops individual nursing care plans4. Implements care plans and makes revisions as needed5. Evaluates patient care outcomes6. Collaborates with physicians and other hospital employees7. Administers medications, treatments and therapies.8. Communicates with patients and oversees provision of care.9. Provides patients and/or family with instruction and education relevant to condition.10. Accurately documents nursing observations, assessments, medications, treatments, and other care given.Nonessential Functions1. Maintains facility equipment, supplies and work areas.2. Assists in the orientation of new employees3. Coordinates and supervises activities of employees and department operations4. Participates in performance/process improvement activities.

Charge Nurse (RN) Emergency RoomJob Type: Full-time 7p-7a - Mon Tues Thurs or Wed Thurs Fri weeklyWho We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Spring View Hospital is a 75-bed facility in Lebanon, KY, offering a full range of services with state-of-the art technology including pain management, physical therapy, respiratory therapy, behavioral health services, wound care and laboratory. Spring View Hospital's staff and physicians pride ourselves on providing advanced quality care and service. We are part of Lifepoint Health, a diversified healthcare delivery network committed to making communities sthealthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.Where We Are:Kentucky's Bluegrass Region is famous for its natural beauty, and Marion County is no exception. Green River is a haven for the water sport and fishing enthusiast and is perfect for fishing, skiing and boating. The Downtown Lebanon Historic District, listed on the National Historic Register, features antique shops and an arts and crafts cooperative featuring the works of local and other Kentucky artisans.Why Choose Us:Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistanceTuition Reimbursement and Loan Assistance for qualified applicantsAnd much morePosition Summary:The Emergency Department (ED) at Spring View Hospital, embodies a culture of teamwork and effective communication, essential for providing specialized care to critically ill patients. This is an 11-bed unit that ensures patients receive optimal medical attention and support. You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing.The Charge nurse demonstrates professional development and clinical competency; utilizes the nursing process to assess, plan, implement, and evaluate patient care.Supervises and mentors nursing and support staff during assigned shift.Determines staffing level and assignments based on staff availability, staff abilities, census, patient acuity and work/patient flow.Provides direct patient care as needed.Floats between staff to assist with problem-solving.May take patient assignments to meet staffing needs.Evaluates the effectiveness of patient care and identifies any issues that affect desired patient outcomes.Responds to complaints about patient care and related services and manages through established channels.Performs role-specific duties as assigned, including entering orders, performing admissions or discharges, and coordinating transfers.Ensures staff has necessary equipment and supplies to provide safe, quality patient care.Integrates evidence-based practices into operations and clinical protocols.Creates and fosters an environment that encourages professional growth.Connect with our RN recruiting specialistNot ready to complete an application, or have questions Please contact Katelin by emailing Minimum QualificationsEducation/Experience:Associate's degree in nursing requiredBachelor's degree in nursing preferred1+ years of ER experience preferredMust be able to work in a stressful environment and take appropriate actionCertifications:Basic Life Support (BLS) certification is requiredACLS is required within 6 months of hire.PALS certification within 6 months of hireLicense:Current RN license in the state of KentuckyCertification in area of specialty preferredEEOC Statement"Spring View Hospital is an Equal Opportunity Employer. Spring View Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Registered Nurse (RN), ICUJob Type: Full-time | Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Spring View Hospital is a 75-bed facility in Lebanon, KY, offering a full range of services with state-of-the art technology including pain management, physical therapy, respiratory therapy, behavioral health services, wound care and laboratory. Spring View Hospital's staff and physicians pride ourselves on providing advanced quality care and service. We are part of Lifepoint Health, a diversified healthcare delivery network committed to making communities sthealthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.Where We Are:Kentucky's Bluegrass Region is famous for its natural beauty, and Marion County is no exception. Green River is a haven for the water sport and fishing enthusiast and is perfect for fishing, skiing and boating. The Downtown Lebanon Historic District, listed on the National Historic Register, features antique shops and an arts and crafts cooperative featuring the works of local and other Kentucky artisans.Why Choose Us:Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time OffEmployee Assistance Program - mental, physical, and financial wellness assistanceTuition Reimbursement and Loan Assistance for qualified applicantsAnd much morePosition SummaryThe Intensive Care Unit (ICU) at Spring View Hospital embodies a culture of teamwork and effective communication, essential for providing specialized care to critically ill patients. This is a 7-bed unit that ensures patients receive optimal medical attention and support.The RN demonstrates professional development and clinical competency; utilizes the nursing process to assess, plan, implement, and evaluate patient care.Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.Documents patient care given.Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.Works as an advocate for the physical and emotional well-being of the patient.Floats to other departments as needed to maintain safe nurse-to-patient ratios.Able to manage ventilators, cpap/bipap, vapotherms.Able to titrate and maintain critical drips on the ICU patient, including knowledge of indications, contraindications, and side effects.Must pass a rhythm recognition test within 90 days of hire/transfer. Connect with our RN recruiting specialistNot ready to complete an application, or have questions Please contact Diandra by emailing Minimum QualificationsEducation:Associate's degree requiredBachelor's degree preferred1-2 years of clinical experience is strongly preferredCertifications:Basic Life Support (BLS) certification is required within 30 days of hireACLS is required within 1 year of hirePALS is required within 1 year of hireHandle with Care to be received within 30 days of orientation and kept annuallyLicense:Current RN license in the State of Kentucky.EEOC Statement"Spring View Hospital is an Equal Opportunity Employer. Spring View Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Registered Nurse (RN), OR CirculatorJob Type: Full-time | Day shiftOn-call requirementsWho We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Spring View Hospital is a 75-bed facility in Lebanon, KY, offering a full range of services with state-of-the art technology including pain management, physical therapy, respiratory therapy, behavioral health services, wound care and laboratory. Spring View Hospital's staff and physicians pride ourselves on providing advanced quality care and service. We are part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.Where We Are:Kentucky's Bluegrass Region is famous for its natural beauty, and Marion County is no exception. Green River is a haven for the water sport and fishing enthusiast and is perfect for fishing, skiing and boating. The Downtown Lebanon Historic District, listed on the National Historic Register, features antique shops and an arts and crafts cooperative featuring the works of local and other Kentucky artisans.Why Choose Us:Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time OffEmployee Assistance Program - mental, physical, and financial wellness assistanceTuition Reimbursement and Loan Assistance for qualified applicantsAnd much morePosition SummaryThe Surgery Unit at Spring View Hospital embodies a culture of teamwork and effective communication. This is a 10-bed unit that ensures patients receive optimal medical attention and support (4 in OR and 6 in Recovery).The RN demonstrates professional development and clinical competency; utilizes the nursing process to assess, plan, implement, and evaluate patient care.Performs admission assessment and reassessments as set forth within hospital Standards of Care time frames.Documents accurately in the patient's medical record.Monitors response to medication.Monitors lab work results.Evaluates and addresses the education needs of patient and family and coordinates discharge assistance including home health needs indicated.Conveys to supervisor any problems related to supplies or equipment as well as information pertaining to problem.Performs reassessments of patient based on guidelines set forth in the SOC.Notifies physician, anesthesia provider, charge nurse, and other individuals when appropriate, of any adverse changes in patient's condition.Ability to work in all areas of surgical services i.e., outpatient, circulate, scrub, PACY, and Phase II.Minimum QualificationsEducation:Associate's degree requiredBachelor's degree preferred1-2 years of clinical experience is strongly preferredCertifications:Basic Life Support (BLS) certification is required within 30 days of hireACLS is required within 6 months of hirePALS is required within 6 months of hireCertification in area of specialty preferredLicense:Current RN license in the State of Kentucky.EEOC Statement"Spring View Hospital is an Equal Opportunity Employer. Spring View Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Registered Nurse (RN) Emergency RoomJob Type: Full-time | Night Shift | 7pm - 7amEvery Wednesday, Thursday, & Friday scheduleWho We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Spring View Hospital is a 75-bed facility in Lebanon, KY, offering a full range of services with state-of-the art technology including pain management, physical therapy, respiratory therapy, behavioral health services, wound care and laboratory. Spring View Hospital's staff and physicians pride ourselves on providing advanced quality care and service. We are part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.Where We Are:Kentucky's Bluegrass Region is famous for its natural beauty, and Marion County is no exception. Green River is a haven for the water sport and fishing enthusiast and is perfect for fishing, skiing and boating. The Downtown Lebanon Historic District, listed on the National Historic Register, features antique shops and an arts and crafts cooperative featuring the works of local and other Kentucky artisans.Why Choose Us:Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time OffEmployee Assistance Program - mental, physical, and financial wellness assistanceTuition Reimbursement and Loan Assistance for qualified applicantsAnd much morePosition Summary:The Emergency Department (ED) at Spring View Hospital, embodies a culture of teamwork and effective communication, essential for providing specialized care to critically ill patients. This is an 11-bed unit that ensures patients receive optimal medical attention and support. You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing.The RN demonstrates professional development and clinical competency; utilizes the nursing process to assess, plan, implement, and evaluate patient care.Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.Documents patient care given.Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.Works as an advocate for the physical and emotional well-being of the patient. Connect with our RN recruiting specialistNot ready to complete an application, or have questions Please contact Diandra by emailing Minimum QualificationsEducation:Associate's degree in nursing requiredBachelor's degree in nursing preferred1+ years of ER experience preferredCertifications:Basic Life Support (BLS) certification is required within 30 days of hire.ACLS &PALS is required within 6 months of hire.License:Current RN license in the state of KentuckyEEOC Statement"Spring View Hospital is an Equal Opportunity Employer. Spring View Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."