About the RoleAs an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.What You’ll DoEnsure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practicesMaintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changesLead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experienceEnsure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customerMaintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changesDirect, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely mannerLead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficientlySupport prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss PreventionManage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for:Managing with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededModeling, enforcing and providing direction and guidance to associatesDemonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issuesEnsuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingMonitoring and adjusting resources as the business dictates to support customer needs and workload demandsAssessing key performance indicators (KPIs) to make informed business decisions that drive overall store resultsManaging talent, including hiring, training, developing, and supervisingAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies and ensuring the safety of associates and customersOther responsibilities as assigned What Skills You HaveRequiredMust be 18 years of age or olderExperience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance managementGreat verbal/written communication and interpersonal skillsExcellent decision-making and problem-solving skills to make quick decisionsStrong people management skills and ability to develop talentFlexible availability, including days, nights, weekends and holidays PreferredExperience working in a retail environment, preferably in a managerial positionCollege degree OR equivalent combination of education and 2 years experience in retail or similar industry

OverviewAsset Protection Manager (APM)Lead Asset Protection activities for assigned unit in accordance with company policies and procedures, in order to drive sales and profits.Primary Responsibilities:Team DevelopmentFrequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunitiesInterviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and proceduresActively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership Teams when opportunities are notedInternal & External InvestigationsProactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referralsInterviews associates suspected of theft or fraud in accordance with company policies and properly documents all stagesReviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedureCommunicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraudAttends hearings as required and updates appropriate files with court-related outcomesCreates and maintains relationship with local law enforcement and mall security partnersReviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.Shrink and SafetyTailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safetyCoaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process. Periodically audits departments for merchandise protection standard adherenceIdentifies merchandise protection opportunities that deviate from company standardsCore Competencies:Takes AccountabilityHolds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments. Produces Results Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose. Works Collaboratively Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit. What you get:Eligible for bonus under the Management Incentive Plan.If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.yourjcpbenefits.comAbout JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay RangeUSD $47,600.00 - USD $68,000.00 /Yr.

About the RoleAs Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups. What You’ll DoIdentify external and internal theft trends within assigned location(s)Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposureImplement store awareness programs that address theft, safety, inventory and shortage controlEffectively identify and communicate potential shortage opportunities to all leaders Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and proceduresPartners with store personnel to address opportunities for improvementWork to create a culture of honesty and impression of control in the storeRecruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) Maintain customer service awarenessAct as a representative on behalf of Kohl’s on legal proceedings as neededAdditional tasks may be assignedWhat Skills You HaveRequiredStrong interpersonal and written communication skillsAbility to work independently with initiativeStrong customer service skillsAbility to make quick decisions in the company’s best interestUphold confidential information and investigationsExcellent attention to detailPreferredPrior experience or background in Loss Prevention, security, law enforcement or retailKnowledge of surveillance and basic CCTV systemsKnowledge of or ability to learn programs in Google Suite and various other computer programsPay Starts At: $17.25