Job Type:RegularScheduled Hours: 40Job Summary:Reports to the RN Manager of Care Coordination, the RN Care Coordinator (OCC) works collaboratively with providers, interdisciplinary staff, and clinical associates, in person and telephonically, at any/all SEP offices to support patients with chronic conditions and/or complex needs according to guidelines established by SEP and other clinical programs such as PCF etc. Facilitates effective communication, coordinates services, address barriers, and provides education and guidance for patients related to current health concerns. DIMENSIONS:A RN Care Coordinator- Office Care Coordinator works in person and telephonically as a member of the interdisciplinary team. A RN Care Coordinator- Office Care Coordinator understands and adheres to established best practice care management standards of care. A RN Care Coordinator- Office Care Coordinator understands and coordinates care using evidence based clinical guidelines for chronic disease management.Job Description:Job Title: SEP - RN Care Coordinator (OCC)DUTIES AND RESPONSIBILITES:Documents in chart appropriately utilizing care management documentation.Provides patient care through collaborating with patients, providing education and clear direction to the patient and address patient concerns regarding care. The RN engages in critical thinking to meet patient needs.Support Chronic Disease Management and Patient Care Needs:-Identify patients with chronic disease, rising risk concerns, social, financial, or educational needs for care management services.-Respond to provider referrals and/or identify patients who meet established criteria for care management (e.g. HgA1c > 8, elevated LDL and/or blood pressure, Mental Health Integration referral, complex needs)-Evaluate and collaborate with patients’ and families to determine readiness to change and resources for support.-Monitor compliance with plan of care and problem solve barriers to patient self-management.- Provide support for patient and family issues, resource needs, and answering general healthcare questions.- Do ADL assessment and home safety assessments based on patient interview.- Identify and place order for services such as HH when patient has identified need- Utilize teach back method for pts who have no medical necessity to justify home health.- Assess need and provide basic diabetic teaching (glucose meter testing, etc.)-Assess need and obtain required order for patient to receive disease management teaching or counseling (MD referral required for billing)- Document RN Care Coordinator interventions in Epic within care management documentation.- Refer non-nursing functions, such as assisting patients with completion of Medicaid, disability, pharmacy program or other eligibility applications, and scheduling appointments to designated resources in the region.-Coordinate with care managers in other settings as appropriate.- Carry out assessments and make decisions on his or her own before seeking the support of a supervisor.- Assist providers, patients, and families with Advance Care Planning- Explain results from screening based on protocol and guidelines.- The RN is expected to perform medication reconciliation for each patient on their panel.Provides ongoing management for chronic conditions, working with patients to meet healthcare goals per cadence expectations.Patient Education:-Provide education and pre-printed, SEP approved educational materials as needed, or at provider or patient request- Work collaboratively with patients to assess needs and develop a patient education plan of care.- Answer clinical questions related to patients’ chronic health conditions.- Provide group education for established patients.-Must understand professional boundaries and appropriately refer diagnostic questions to MD.- Refer patients appropriately when needs for mental health, pharmacy, social work, respiratory therapy etc. are identified.- Work telephonically with patients as needed.Ensures complete and accurate information in the Electronic Health Record.Coordinate referrals to community resources (e.g. home health, Durable Medical Equipment, support groups)-Forward written physician orders for treatment- Assess patient for additional needs, develop nursing plan of care and contact physician for order-dependent items.Coordinate scheduling of appointments when support is needed for a multitude of disciplines.Maintains adequate level of resources for care coordination.OSHA and HIPAA compliance.Assists with completion of patient requests in a timely manner.Timely and accurate complete charting of all patient information.Other duties and responsibilities as assigned are complete in a timely and accurate manner. Maintain good working relationships communications with all interdisciplinary team members, management, and utilization review staff for coordination of care and care transitions.Work with providers, interdisciplinary staff, and office staff to identify appropriate patient population for advance care planning.Work directly with patient to educate, provide resources, and manage their disease processes.Manage and perform home visits with patients as needed if a component of care management expectations.Attend meetings as required.In office support for nursing tasks such as: PPD, IRIS Exams, CGM starts, etc.Collaborative communication with office staff to be available for warm hand offs and immediate patient needs.Assessment of medication affordability and assisting patients with identified needs.REQUIRED SKILLS AND KNOWLEDGE: Ability to manage and prioritize multiple tasks.Knowledge of electronic Health Records – (EPIC)Knowledge of Excel, Word, Outlook and PowerPoint and the ability to learn other computer skills as needed.Good organizational skills.Work professionally with doctors, hospital administration and management, SEP associates and the public.Organized, neat and self-motivated.Warm personality with concern for others.Excellent verbal and written communication skills.Excellent interpersonal skills.Ability to affect change.Ability to perform critical analysis.Self-directedWork well telephonically as well as face to face.Can work autonomously.Be familiar with motivational interviewing with patients.Positive attitudeQuest for learning and excellence.OTHER REQUIRED SKILLS AND KNOWLEDGE:Previous Quality Assurance experience preferredEDUCATION: -Degree in nursing (ADN or higher)-Current Driver’s License in good standing and reliable and insured transportationLICENSES AND CERTIFICATIONS:-Kentucky Registered Nurse (RN) Compact License (or any RN compact license) required.-Care Management Certification preferred.YEARS OF EXPERIENCE:-Minimum of 3 years nursing experience or current care management position held within SEP Clinical Transformation.-Demonstrated knowledge of anatomy and physiology, pharmacology, etc. -Ambulatory and/or care management experience.FLSA Status: Non-ExemptRight Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.

Description As a Medical Social Worker, you will be called to care when you’re needed most. As part of Interim HealthCare, you’ll support a full range of patient services to bring comfort and dignity to our clients. What we offer our Medical Social Workers (LSIW/MSW) Competitive pay, benefits, and incentives. Truly flexible scheduling – a dedication to work/life balance (Full-time (FT), Part-time (PT), PRN) Daily Pay option available No Overtime Required 1:1 Patient care Excited to hear more Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you’ll change lives every day. As a Medical Social Worker, you will:Collaborate with Goals of Care team to develop a robust goal concordant program for Interim clients with hopes of improving patient/family satisfaction, decreasing hospitalizations, and facilitating hospice transitions when appropriateAssess psychosocial status, establishing, monitoring, and delivering care as it relates to meeting the needs of the patient/client, as directed by the physician’s plan of plan of care Aid other team members in understanding the social, ethical, and emotional factors related to health problemsEffectively communicate with other members of the interdisciplinary healthcare team to promote coordination of patient care concordant with patient goals. When necessary, facilitate communication of patient status and plan of care during transitional experiences such as home to hospital, hospital to post-acute care facility, and back homeTo qualify as a Medical Social Worker with us, you will need: Education: Bachelor of Science in Social Work (BSW) or comparable undergraduate degree required; Master of Social Work (MSW) preferred. Licensure Requirement: LSW in the state in which the position is located Minimum 3 years of social work experience in a health care setting At Interim HealthCare Home Care, we know that being our best is non-negotiable – that’s why we treat your family like our own. We take a patient-centric approach to address each individual’s mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life’s work. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.#Kentucky1

Job Type:RegularScheduled Hours: 40Job Summary:Reports to the Operations Manager, the Urgent Care Team Lead is responsible for the supervision of a single location or multi-site business unit. This includes associate supervision, and the achievement of organizational goals and objectives. The Urgent Care Team Lead is a highly visible position that is responsible for creating positive associate engagement, effective provider collaboration, as well as successful patient experiences, both in person and via phone. The Urgent Care Team Lead is a first level non-exempt team lead position designed to meet business needs as well as create a career development opportunity in preparation for broader leadership roles.Job Description:LICENSES AND CERTIFICATIONS:Credentialed Medical Assistant or Compact State LPN LicenseMust have reliable transportation for local travel between work locations.EDUCATION:Minimum: H.S. Diploma/GEDDesired: Associate Degree or Bachelor’s degreeYEARS OF EXPERIENCE:3+ Years of Clinical Experience or 1 Year of Experience as a SEP Clinical Coordinator or2 Years as an SEP MA II or LPN.DUTIES AND RESPONSIBILITIES:1. Work with HR and management to interview candidates for openings.2. Consult with manager to provide coaching and document performance concerns immediately, thoroughly, and accurately. Must partner with manager and/or HR to address and deliver formal corrective action3. Ensure new employees are properly oriented and are aware of the performance expectations of their position.4. Accurately maintain and adjust associate timecards via payroll system by the deadlines set by payroll.5. Analyze staffing levels and schedule associates and providers to maximize efficiency and productivity. Maintain staffing levels based on established company metrics.6. Ensure timely procurement of medical and administrative supplies to allow for prompt and high-quality patient care. Manage inventory while leveraging high-acuity testing solutions, procedure-relate supplies, and other medical supplies to ensure that optimal inventory levels are maintained and prevent unnecessary expenses to support financial performance.7. Utilize de-escalation, customer service skills, and critical thinking to resolve patient related issues in real-time. Namely, facilitate problem solving for patients that present onsite at end-of-day, patient inquiries via phone, and for fast-track patient complaints in being the primary facilitator to coordinate with providers and staff.8. Utilize de-escalation and problem-solving skills to resolve associate and provider related issues in real-time during hours of operation. Specifically, ensure that urgent care teams are operating within policy and are functioning with the aim of patient-centered care.9. Provide structured feedback pertaining to associate performance to the operations manager to conduct annual performance evaluations and participate in evaluation process as appropriate.10.Through effective management, maximize retention and minimize associate turnover. Recognize employees for outstanding performance and work to keep associates highly engaged11.Maintain a motivational, positive, and supportive working environment for associates to include praise and recognition.12.Communicate and administer policies and procedures as outlined. Consult with internal experts as appropriate to address policy and procedure issues.13.Maintain adherence to safety requirements, such as OSHA, ACLS, BLS. This function includes training associates and assigning pertinent tasks to engage staff and ensure that requirements are met.14.Collaborate with management and fellow supervisors to present questions/concerns/process change proposals in Urgent Care provider meeting forums.15.Communicate goals and objectives, financial performance, and other defined performance objectives to physicians and/or associates.16.Collaborate with management to conduct regularly scheduled monthly meetings with associates in collaboration with operations managers to review practice performance goals and objectives. Prepare agenda with minutes to be submitted to department leadership in a timely manner.17.Other duties and responsibilities as assigned are completed on a timely, thorough, and accurate basis. This includes the potential to fill in for other roles during times of short staffing.REQUIRED SKILLS AND KNOWLEDGE:Ability to manage and prioritize multiple tasks, knowledge of Excel, EPIC, Word, Outlook and PowerPoint and the ability to learn other computer skills. Must have good organizational skills and work professionally with doctors, hospital administration and management, SEP employees and the public.OTHER REQUIRED SKILLS AND KNOWLEDGE:1. Knowledge of current practice management system.2. Extensive knowledge of front-end operations (registration, charge entry, scheduling, etc.) and back-office workflow as related to area of supervision.3. Knowledge of clinical operations.4. Demonstrated ability to work successfully in a team-based decision-making culture.5. Demonstrated ability to work independently resulting in effective outcomes and on-time performance.6. Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.7. Must respond to and follow through with requests from patients and/or stakeholders promptly.8. Must work carefully and precisely with attention to detail.9. Must utilize resources wisely.10. Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.11. Cooperates with other departments and work groups.FLSA Status: ExemptRight Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.

Description As aPhysical Therapy Assistant, (PTA), you will be called to care when you’re needed most. As part of Interim Healthcare, you’ll support a full range of patient services to bring comfort and dignity to our clients.What we offer our Physical Therapy Assistants (PTA):Competitive pay, benefits, and incentives.Truly flexible scheduling – a dedication to work/life balance (Full-time (FT), Part-time (PT), PRN)Daily Pay option availableNo Overtime RequiredOne-on-One patient careExcited to hear more Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you’ll change lives every day.As a Physical Therapy Assistant (PTA), you will:Provide in-home patient visits based on the patient’s plan of careunder the direction of a Physical Therapist (PT)Instruct and aid patients in active and passive exercises, muscle re-education, gait, functional, ADL, transfer, safety, and prosthetic trainingObserve, record, and report to the supervising provider, the patient's response to treatment and changes in the patient's conditionEducate the patient and family on how they can best participate, assist, and contribute to the patient’s rehabilitationTo qualify as a Physical Therapy Assistant (PTA) with us:Licensure: Currentunrestrictedlicense to practice as a Physical Therapist Assistant (PTA) in the state associated with this positionCurrent CPR/AED/BLS/First AidcertificationValid state-issued driver’s license, automobile insurance, and reliable transportation; willingness to travelOne (1) year of professional experience practicing as a Physical Therapy Assistant (PTA) in a home health or similar settingAt Interim HealthCare, we know that being our best is non-negotiable – that’s why we treat your family like our own. We take a patient-centric approach to address each individual’s mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life’s work.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.#Kentucky1

Job Type:RegularScheduled Hours: 40Job Summary:Reports to the Practice Manager or Team Leader, the Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations.Job Description:BENEFITS:No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After Hours ClinicsPaid Time OffMedical, Dental, and Vision403b with MatchOpportunity for Career GrowthDUTIES AND RESPONSIBILITIES:Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients chart.Document the appropriate patient history in patients chart.Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chartPrepare the patient for the examAssist the provider(s) during the examination.Perform nursing procedures under the supervision of the providers.Provide instructions to patient under direction of the provider(s).Collecting/preparing laboratory specimens and performing basic laboratory tests.Preparing and administering medications as directed by the provider.Ensure all information is complete and accurate in-patient chart.Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)Maintain adequate level of supplies in exam rooms and workstationClean and disinfect exam rooms.Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.OSHA, CLIA and HIPAA compliance.Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)Assist with completion of patient requests.Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.Triage and process messages from patients and front office staff to providers.Completion of referral process/outpatient test scheduling, and precertification.Timely and accurate filing/distribution of all patient information.Interact with Central Billing Office as needed to resolve patient issues.If working as a scribe, will follow guidelines for scribing as described in the Scribe policy.Other duties as assigned by the Clinical Coordinator or Practice Manager.MA CLINICAL REQUIREMENTS:Requirements vary by practice and could include any or all of the followingObtaining vital signs (manual blood pressure, pulse, respirations, temperature) Assisting providers with exams and procedures Administering injections and immunizations Performing EKG and other essential laboratory procedures Collecting patient samples (fingerstick, throat/nose swabs, urine) Answer and triage patient phone calls and questionsEDUCATION:Minimum: High School Diploma/G.E.D.Knowledge of Excel, Word, Outlook and PowerPointYEARS OF EXPERIENCE:Must have one of the following:One year of experience as an MA or CNA or other allied health experienceCompletion of an MA ExternshipCompletion of SEP MA InternshipCompletion of EMT Certification ProgramDegree in Health or Biological Sciences inclusive of hands-on clinical patient care activitiesLICENSES AND CERTIFICATIONS:Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EMTFLSA Status: Non-ExemptRight Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.

Description As aLicensed Practical(LPN) Visit Nurseyou will be called to care when you’re needed most. As part of InterimHealthcare, you’ll support a full range of patient services to bring comfort and dignity to our clients.What we offer our Licensed Practical (LPN) Visit Nurse:Competitive pay, benefits, and incentives.Truly flexible scheduling – a dedication to work/life balance (Full-time (FT), Part-time (PT), PRN)Daily Pay option availableNo Overtime RequiredOne-on-One patient careExcited to hear more Apply below.Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you’ll change lives every day. As aLicensed Practical(LPN) Visit Nurse you will:Providein-homedirect patient care according to theprovider’sprescribed plan of care (and nursingscope of practice) while closely monitoring progress/recoveryAssessand document patient conditions and reportchangeas needed (vitals,blood/stool/urine, glucose,etc.)Administer medication, insulin, and IV/fluids,documenting thoroughlyInspect and care for wounds, changing dressings and assisting with personal hygieneAssess patient for further injuries, infections, bedsores, etc. and deliver appropriate treatmentsCollaborate with providers, aides, and allied health professionals to ensure exceptional patient outcomesTo qualifyfor aLicensed Practical Nurse (LPN)positionwith us, you will need:Educational: Graduate of a practical (vocational) nursing program for LPN/LVN and has a current license as a LPN/LVN in the state(s) in which candidate completed at least 1200 hours of experience as an LPN/LVN or completion of the Office's preceptor programLicensure: Current unrestricted license to practice as Licensed Practical Nurse (LPN) in the state associated with this positionCurrent CPR/AED/BLS/First Aid certificationReliable transportation to/from care sites and/or work locationsPractical trachand/or ventilator experience preferred, not requiredAt Interim HealthCare, we know that being our best is non-negotiable – that’s why we treatyourfamily like our own. We take a patient-centric approach to addresseach individual’smind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life’s work.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.#Kentucky1

Job Type:RegularScheduled Hours: 40Job Summary:Reports to the Practice Manager or Team Leader, the Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations.Job Description:BENEFITS:No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours ClinicsPaid Time OffMedical, Dental, and Vision403b with MatchOpportunity for Career GrowthDUTIES AND RESPONSIBILITIES:Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients’ chart.Document the appropriate patient history in patients’ chart.Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chartPrepare the patient for the examAssist the provider(s) during the examination.Perform nursing procedures under the supervision of the providers.Provide instructions to patient under direction of the provider(s).Collecting/preparing laboratory specimens and performing basic laboratory tests.Preparing and administering medications as directed by the provider.Ensure all information is complete and accurate in-patient chart.Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)Maintain adequate level of supplies in exam rooms and workstationClean and disinfect exam rooms.Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.OSHA, CLIA and HIPAA compliance.Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)Assist with completion of patient requests.Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.Triage and process messages from patients and front office staff to providers.Completion of referral process/outpatient test scheduling, and precertification.Timely and accurate filing/distribution of all patient information.Interact with Central Billing Office as needed to resolve patient issues.If working as a scribe, will follow guidelines for scribing as described in the Scribe policy.Other duties as assigned by the Clinical Coordinator or Practice Manager.MA CLINICAL REQUIREMENTS:Requirements vary by practice and could include any or all of the following:Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)Assisting providers with exams and proceduresAdministering injections and immunizationsPerforming EKG and other essential laboratory proceduresCollecting patient samples (fingerstick, throat/nose swabs, urine)Answer and triage patient phone calls and questions.EDUCATION:Minimum: High School Diploma/G.E.D.Knowledge of Excel, Word, Outlook and PowerPointYEARS OF EXPERIENCE:Must have one of the following:One year of experience as an MA or CNA or other allied health experienceCompletion of an MA ExternshipCompletion of SEP MA InternshipCompletion of EMT Certification ProgramDegree in Health or Biological Sciences inclusive of hands-on clinical patient care activitiesLICENSES AND CERTIFICATIONS:Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EMTFLSA Status: Non-ExemptRight Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.