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Full Time
8/1/2025
Lexington, KY 40509
(44.6 miles)
General information Job Posting Title Customer Service Representative – Healthcare Date Wednesday, July 30, 2025 City Winchester State KY Country United States Working time Full-time Description & Requirements Customer Service Representative - HealthcareLocation: On-site in Winchester, KYHourly Base Pay: $15.00 plus $1,000+ in potential bonuses!Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiterMake a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.Pay & BenefitsAt Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:- Competitive Compensation:o $15.00/hr. base pay + 10% shift differential for evening shiftso $1,000+ in bonus opportunities, including training completion and referrals*-Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development-Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays-Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs-Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved!*Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently.- Ability to work within established turnaround times- Must have excellent interpersonal skills and the ability to organize simultaneous tasks- Ability to work as a member of a team- Must participate and certify in internal CCO training to begin this role.- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.- May be required to work overtime and scheduled holidays.- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision.Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.#CCOWinchester #CSRroles EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
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7/26/2025
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(20.3 miles)
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Full Time
8/1/2025
Pleasureville, KY 40057
(5.7 miles)
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Full Time
7/29/2025
Pleasureville, KY 40057
(5.7 miles)
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Full Time
8/1/2025
Pleasureville, KY 40057
(5.7 miles)
Cardinal Hill Rehabilitation Hospital 2050 Versailles Rd, Lexington, KY 40504 Respiratory Therapist: Full Time Nights and Part Time availability Respiratory Therapist Career Opportunity Join Encompass Health's Respiratory Care Family: A Career of ImpactAre you in search of a career that resonates with your heart and community Encompass Health welcomes you into our close-knit family, where you'll feel at home instantly. As a Respiratory Therapist, your role is pivotal in driving inspiring outcomes for patients facing respiratory challenges. Imagine the opportunity to make a meaningful impact, guiding patients toward independence and contributing to your community's well-being. Utilize your specialized skills to provide exceptional, compassionate care, fostering patient rehabilitation and well-being. Access cutting-edge equipment and technology within a supportive, motivated team environment. From day one, experience a fulfilling career and comprehensive benefits that prioritize your peace of mind and professional growth. Join us in a career where your dedication creates impactful care and personal fulfillment. A Glimpse into Our WorldWhether you're just beginning your career or are a seasoned Respiratory Therapist seeking a nurturing environment to call home, we're confident you'll feel the difference the moment you join our team.Being a part of Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Start With YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional growth.Company-matching 401(k) and employee stock purchase plans, securing your financial future.Flexible spending and health savings accounts tailored to your unique needs.A vibrant community of individuals who are passionate about what they do. Be the Respiratory Therapist You've Always Aspired to BeYour impactful journey involves:Providing direct care to patients in need of medical gas, breathing therapy modality, and medication.Guiding patients by supervising care and breathing treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.Celebrating patient victories along the way. QualificationsCurrent State License in Respiratory Therapy.CPR certification.ACLS certification preferred.Two years hospital experience in Respiratory Therapy preferred. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we truly mean that. Join our family, and let's make a positive impact together!
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