OverviewThe Certified Medical Assistant assists with the examination and treatment of patients under the directions of a physician or Registered Nurse (RN). QualificationsCertifications: Driver's License - Secretary of State (SOS); Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT); Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT); Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Education: H.S. Diploma/GED, Work Experience: Certified medical assistant ResponsibilitiesClinical Excellence Focus: Promotes the use of evidence-based practice through the appropriate care protocols and procedures.Under the supervision of an RN, assesses patient's status through interview, observation and physical assessment of actual problems and outcomesAssists the RN in the development of an individualized plan of care using a collaborative approach with the patient/family and health care team.Implements appropriate interventions identified in the plan of care to achieve expected patient outcomesSystematically evaluates and documents patient's progress toward expected outcomes/goals on an ongoing basis throughout the shift as directed by RN.Modifies plan of care based on evaluation as directed by RN.Completes required documentation as appropriate, including patient charting and event reportsAcquires and maintains current knowledge and skills in evidence-based practiceShares clinical knowledge through informal teaching and in response to the learning needs of othersPerforms select clinical duties, including but not limited to:Ensures that activity goals are met dailyTaking vital signsVerifying and reconciling medical records/patient history/patient flowsheetsCompleting patient admissions and starting the intake process.Completing patient dischargesDrawing bloodCompletes other duties as assigned by the nurse.Work Environment & Culture Focus: Participates in interdisciplinary care of patient through collaboration with team members and utilizes additional resources when necessary.Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needsRecognizes need for assistance and utilizes resources in a timely mannerAble to assume assignment of non-complex and some complex patient management with some turnover in assignment as directed by RNConsistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptionsIdentifies and utilizes team resources to solve identified problems or needsCollaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomesProvides goal-focused bedside shift reportAdvocates with physicians on patient's behalf when necessaryUtilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivityChooses an appropriate and meaningful communication style when interacting with others; gives and accepts constructive feedback to/from peersParticipates in intentional rounds, communicates any next level of care needs.Performance Improvement Focus: Actively participates in data collection, analysis, problem solving and gives input on process improvements and patient satisfaction.Assures that the care provided is consistent with standards of care, evidence based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit/hospital, such as activity, basic hygiene and nutrition.Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfactionActively promotes and achieves customer satisfaction (patient, family, departments, physicians)Participates in the implementation of Performance Improvement initiativesPromptly and efficiently follows up on patient/family requests/needs - anticipates patient/family needsEncourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standardsIdentifies practice problems on the unit with solutions generated.Implements changes in own clinical practice based on literature and unit process improvement outcomesPatient Education Focus: Adapts teaching strategies appropriately to meet the patient's/family's age specific needs.Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension as directed by RN.Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc. under the direction of RN.Ensures patient safety in the hospital environment by following policy/procedures and adhering to National Patient Safety GoalsConsults appropriate resources within the hospital to provide specialized educationUtilizes health patient education system and other resources for patients and family membersCompletes discharge education with patients.Utilizes teach-back method of education. About UsFind it here.Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: . Compensation and BenefitsThe compensation range for this position is $19.25per hour - $31.19per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.