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Management Jobs
Full Time
8/12/2025
Brighton, IL 62012
(32.4 miles)
Bethesda Brings out the Best in Talented, Caring People!At Bethesda, more than 1,200 employees dedicate their careers to improving the lives of others. As a team member at Bethesda, you'll enjoy great benefits such as: 403b, daily pay, bonuses, career advancement opportunities, and holiday pay. Medical, dental, vision, prescription, and life insurance available for regular status full and part time employees.SummaryAssigns staff according to policies and works to ensure equal distribution of assigned duties. Supports teamwork and works to encourages staff to provide resident care properly and in an acceptable time frame. Completes rounds to assess residents and resident care. Identifies and reports concerns and needs to appropriate staff members in a professional and timely manner. Receives report from assigned charge nurses in a timely manner and completes a shift report for the Director of Nursing. Appropriately manages staff and disciplines staff members as necessary. When appropriate, assists employees in resolving unsatisfactory performance and behavior issues in a positive and constructive manner, ensuring appropriate behaviors are explained and the expected standard of performance is communicated. Empower staff members by promoting responsibility, accountability, and autonomy to enhance resident care. Ensures standards of patient care are utilized and delegates responsibilities as defined by policy or necessary to ensure appropriate resident care. From resident assessment, reviews and revises the care plan needs, problems and goal changes with the Charge Nurses. Identifies necessary and appropriate nursing interventions pertinent to the plan of care. Implements and documents all resident/family teaching relevant to health care needs and ensures understanding of the teaching. Actively participates in the direct delivery of patient care. Answer residents call light and assists with resident ADL's as needed. Completes rounds to ensure that residents are receiving the appropriate nursing care in an appropriate time frame. Ensures that a safe, comfortable, clean environment is maintained. Completes monthly QAPI, daily nursing labor forms for Administration, and monitors pharmacy recommendations monthly. Attend Team Leader meetings twice per month and CNA meetings monthly. Maintains working knowledge of emergency procedures and demonstrates awareness of safety issues relevant to patient and employee safety. Handles crisis situations in a prompt, precise and professional manner. Coordinates activities and assignments throughout the facility to ensure appropriate functioning of each neighborhood. Analyzes problems, offers recommendations, and initiates problem resolution in a professional and timely manner. Investigates employee concerns or incidents and takes the appropriate action. Communicates to the Director of Nursing action taken and seeks advice in necessary situations. May be assigned other duties as appropriate.Job QualificationsCurrent RN license in the state you will be workingTwo years of long-term care supervisory experience preferredThree to five years of long-term care experience or similar nursing experienceExcellent communication skills to interact verbally with residents, visitors, and staffAbility to prioritize, multi-task, manage time, and organize daily schedule to meet productivity standardsAbility to stand and walk for long periods of timeAbility to lift heavy objects using proper lifting techniques and with assistance as necessaryAbility to transfer and move residents who vary with ability to assist weighing 200+lbs using proper lifting techniques and with assistance as necessaryAbility to push and pull equipment weighing in excess of 40lbs using proper techniques and with assistance as necessaryManual dexterity, coordination and skillful use of hands when working with residents and equipmentAbility to perform necessary documentationVisual acuityMust be able to manage a diversity of activities Pay range: $63,943 - $106,407 annuallyCategory: RN
Full Time
7/26/2025
Godfrey, IL 62035
(40.1 miles)
The Rehabilitation Institute of St. Louis - West County Town and Country, MO Salary range $83,200 - $114,400 annually Compensation will be determined based on years of experience and applicable certifications. $10,000 Sign on BonusNIGHT SHIFTNurse Supervisor Career Opportunity Leading with Heart: Your Journey Starts HereSeeking a career that's both personally enriching and professionally rewarding, close to home Encompass Health invites you into a welcoming space that feels like family, where your worth isembraced, fostering connections akin to lifelong friendships. As a Nurse Supervisor, envision making aprofound impact within your community by providing essential care and guidance throughout patients'rehabilitation journeys. Your role is critical, offering leadership ensuring seamless implementation ofprocedures while delivering top-tier, compassionate, and tailored care. Embrace a team-driven,supportive environment that embraces joy in their work, providing access to cutting-edge technologyand comprehensive benefits from day one. Join us and discover a career where your leadership shapesimpactful care and personal fulfillment.A Glimpse into Our WorldWe're confident you'll feel the difference the moment you join our team. Being at Encompass Healthmeans being associated with a growing national inpatient rehabilitation leader. We take pride in ourcareer growth opportunities and the collaborative spirit of our team members, all united for the greatergood of our patients. Our achievements, including being named one of the "World's Most AdmiredCompanies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immenselyproud.Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:• Affordable medical, dental, and vision plans for both full-time and part-time employees andtheir families.• Generous paid time off that accrues over time.• Tuition reimbursement and continuous education opportunities for your professional growth.• Company-matching 401(k) and employee stock purchase plans, securing your financial future.• Flexible spending and health savings accounts tailored to your unique needs.• A vibrant community of individuals who are passionate about what they do.Be the Nurse Supervisor You've Always Aspired to BeYour impactful journey involves:• Assisting in the development and implementation of personalized patient care programs,policies, and procedures.• Serving as the crucial liaison between administration, nursing management, and staff.• Supervising nursing care, treatment, and services provided during assigned shifts or on a specificunit.• Monitoring and managing staff, including on-the-spot feedback, annual evaluations, andadministering performance counseling and discipline.• Assuming patient care as needed and building meaningful relationships with patients bydedicating time to understand their physical, mental, and emotional needs for a successfulrecovery.• Celebrating patient victories along the way. QualificationsQualifications• Current RN licensure as required by state regulations.• BLS certification with ACLS certification to be obtained within one year of starting position.• CRRN certification to be obtained within a year of meeting the eligibility requirements.• Bachelor's Degree in Nursing or related field preferred.• Two years of recent experience in an inpatient hospital setting (within the last five years).• Previous leadership role, such as charge nurse or lead capacity, where you were responsible forinterim reporting, issue resolution, setting direction, and having accountability for patient andstaff results.The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on thepositive, and standing stronger together. Encompass Health is a trusted leader in post-acute care withover 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equalemployment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity orexpression, religion, national origin, color, creed, age, mental or physical disability, or any otherprotected classification.We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
Full Time
8/7/2025
Alton, IL 62002
(40.9 miles)
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us What we offer:Competitive wages; $16.00 per hourGrowth opportunities abound – We promote from withinNo prior experience is required as we provide training and team support to help you succeedAdditional hours may be available upon requestWe offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate PerksNow, about you:Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing mannerYou’re 18 years or olderCan perform physical work of moving, bending, standing and can lift up to 50 lbs.Have reliable transportation to and from work locationHave 1-2 years of merchandising experienceHave experience leading and training peopleCan use your smartphone or tablet to record work after each shiftDemonstrate excellent customer service and interpersonal skills with our clients, customers and team membersAre a motivated self-starter with a strong bias for action and resultsWork independently, but also possess successful team building skillsHave the ability to perform job duties with a safety-first mentality in a retail environmentJoin us and see what’s possible for you! Click here to get started.
Full Time
8/1/2025
Medora, IL 62063
(24.7 miles)
Overview: We're looking for a Patient Care Manager, RN to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members About You: At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care settingGraduate of accredited school of nursing; bachelor’s degree in nursing preferredCurrent Registered Nurse licensure in state of residence and requested employmentDemonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their familiesAbility to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight We Offer: Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to Participate In a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional Growth and Development Opportunities Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Gentiva Hospice Our Company: At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader inhospice care, palliative care, home health care, and advanced illnessmanagement, with nearly 600 locations and thousands of dedicated clinicians across 38 states.Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.Our nationwide reach is powered by a family of trusted brands that include:Hospice care:Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care:Empatia Palliative Care, Emerald Coast Palliative CareHome health care:Heartland Home HealthAdvanced illness management:Illumia HealthWith corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Full Time
8/8/2025
Springfield, IL 62703
(24.7 miles)
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasksPrimary Responsibilities:Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes. Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.Core Competencies & AccomplishmentsTo achieve success at JCPenney, a supervisor will possess the following:Work experience- Minimum of 2 years retail leadership experienceEducation- Bachelor degree or equivalent work experienceDrives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.What you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $22.00/Hr -USD $27.50/Hr.
Full Time
7/27/2025
Springfield, IL 62704
(24.5 miles)
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Applicants with arrest or conviction records will be considered for employment.Address:2560 E Wabash AveLocation:USA Marshalls Store 1452 Springfield ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
8/12/2025
Edwardsville, IL 62025
(43.1 miles)
Bethesda Brings out the Best in Talented, Caring People!At Bethesda, more than 1,200 employees dedicate their careers to improving the lives of others. As a team member at Bethesda, you'll enjoy great benefits such as: 403b, daily pay, bonuses, career advancement opportunities, and holiday pay. Medical, dental, vision, prescription, and life insurance available for regular status full and part time employees.The shifts are 3-12 hour shifts per week 0630a-700p. On call 1 day per week on your off day and on call 1 weekend a month. You will also be eligible for a $6000 sign on bonus and we offer bonuses for extra shifts workedSummaryAssigns staff according to policies and works to ensure equal distribution of assigned duties. Supports teamwork and works to encourages staff to provide resident care properly and in an acceptable time frame. Completes rounds to assess residents and resident care. Reports concerns and needs to appropriate staff members in a professional and timely manner. Receives report from assigned charge nurses in a timely manner and completes a shift report for the Director of Nursing. Communicates with Director of Nursing areas of concern of any events requiring administrative attention in a timely manner. Appropriately manages staff and disciplines staff members as necessary. Empower staff members by promoting responsibility, accountability, and autonomy to enhance resident care. Ensures standards of patient care are utilized and delegates responsibilities as defined by policy or necessity to ensure appropriate resident care. Develops measurable staff goals and encourages staff to maintain professionalism within the workplace at all times. Serves as a resource for other nursing personnel and seeks assistance or guidance in areas of uncertainty. Directs and manages direct patient care by using sound nursing judgment at all times. Document and communicates plans appropriately and professionally. From resident assessment, reviews and revises the care plan needs, problems and goal changes with the Charge Nurses. Identifies necessary and appropriate nursing interventions pertinent to the plan of care. Implements and documents all resident/family teaching relevant to health care needs and ensures understanding of the teaching. Demonstrates clinical competence to assess the physical, spiritual, psychological and emotional needs of each resident. Works with Charge Nurses to maintain their clinical competencies and intervenes appropriately requesting physician or other department intervention as appropriate. Maintains working knowledge of emergency procedures and demonstrates awareness of safety issues. Completes monthly QAPI, and monitors pharmacy recommendations monthly. May be assigned other duties as appropriate.Job QualificationsCurrent RN license in the state you will be workingTwo years of long-term care supervisory experience preferredThree to five years of long-term care experience or similar nursing experienceExcellent communication skills to interact verbally with patients, visitors, and staffAbility to manage time and organize daily schedule to meet productivity standardsAbility to stand and walk for long periods of timeAbility to lift heavy objects using proper lifting techniques and with assistance as necessaryAbility to transfer and move residents who vary with ability to assist weighing 200+lbs using proper lifting techniques and with assistance as necessaryManual dexterity, coordination and skillful use of hands when working with residents and equipmentAbility to perform necessary documentationVisual acuityMust be able to manage a diversity of activities Pay range: $63,943 - $106,407 annuallyCategory: RN
Full Time
8/7/2025
Alton, IL 62002
(40.9 miles)
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us What we offer:Competitive wages; $16.00 per hourGrowth opportunities abound – We promote from withinNo prior experience is required as we provide training and team support to help you succeedAdditional hours may be available upon requestWe offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate PerksNow, about you:Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing mannerYou’re 18 years or olderCan perform physical work of moving, bending, standing and can lift up to 50 lbs.Have reliable transportation to and from work locationHave 1-2 years of merchandising experienceHave experience leading and training peopleCan use your smartphone or tablet to record work after each shiftDemonstrate excellent customer service and interpersonal skills with our clients, customers and team membersAre a motivated self-starter with a strong bias for action and resultsWork independently, but also possess successful team building skillsHave the ability to perform job duties with a safety-first mentality in a retail environmentJoin us and see what’s possible for you! Click here to get started.
Full Time
7/27/2025
Alton, IL 62002
(38.1 miles)
General Description:As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities:Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources. Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies:To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organizationImplements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.What you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $22.00/Hr -USD $27.50/Hr.
Full Time
7/27/2025
Alton, IL 62002
(38.1 miles)
General Description As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.Primary Responsibilities:Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store. Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.Core Competencies:To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organizationImplements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.What you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $22.00/Hr -USD $27.50/Hr.
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