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Full Time
8/1/2025
Brandon, FL 33508
(10.4 miles)
General information Job Posting Title Customer Service Representative – Healthcare Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Full-time Description & Requirements Customer Service Representative – Healthcare Location: On-site in Riverview or Tampa, FLHourly Base Pay: $15.61 plus $2,700+ in potential bonuses! Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiterNight shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare serviceswhile gaining valuable, real-world experience along the way.Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m.while our Riverview locationoperates Monday – Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. Competitive Compensation:Base rate $15.61/hr+ 10% shift differential for evening shifts $2,700+ in bonus opportunities, including training completion, referrals and more* Tuition Reimbursement - Invest in your ongoing education and developmentWork/Life Balance Support: Flexible scheduling options!Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Future Planning: 401k with company match Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Professional Development Opportunities: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently.- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision.- Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCORiverview #CSRroles #maxPriority#BrandEngBilAug #qrtampa EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.61 Maximum Salary $ 15.61
Full Time
8/21/2025
Riverview, FL 33569
(10.7 miles)
General information Job Posting Title Customer Service Representative – Bilingual Spanish, Healthcare (Part Time) Date Monday, August 18, 2025 City Riverview State FL Country United States Working time Part-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Location: On-site in Riverview or Tampa, FLHourly Base Pay: $17.17 plus $2,700+ in potential bonuses! Schedule: Limited-Service Part-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiterNight shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care.Join Maximus as a Bilingual (English/ Spanish) Customer Service Representative(CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare serviceswhile gaining valuable, real-world experience along the way.Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m.while our Riverview locationoperates Monday – Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. Competitive Compensation:Base rate $17.17/hr.+ 10% shift differential for evening shifts $2,700+ in bonus opportunities, including training completion, referrals and more* Tuition Reimbursement - Invest in your ongoing education and developmentWork/Life Balance Support: Flexible scheduling options!Future Planning: 401k with company match Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Professional Development Opportunities: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language.- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCORiverview EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17
Full Time
8/21/2025
Riverview, FL 33569
(10.7 miles)
General information Job Posting Title Customer Service Representative – Healthcare (Part Time) Date Monday, August 18, 2025 City Riverview State FL Country United States Working time Part-time Description & Requirements Customer Service Representative Healthcare (Part Time)Location: On-site in Riverview or Tampa, FLHourly Base Pay: $15.61 plus $2,700+ in potential bonuses! Schedule: Limited-Service Part-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiterNight shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare serviceswhile gaining valuable, real-world experience along the way.Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m.while our Riverview locationoperates Monday – Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. Competitive Compensation:Base rate $15.61/hr.+ 10% shift differential for evening shifts $2,700+ in bonus opportunities, including training completion, referrals and more* Tuition Reimbursement - Invest in your ongoing education and developmentWork/Life Balance Support: Flexible scheduling options!Future Planning: 401k with company match Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Professional Development Opportunities: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently.- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCORiverview EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.61 Maximum Salary $ 15.61
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Full Time
8/1/2025
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(4.4 miles)
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8/1/2025
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Full Time
7/26/2025
Temple Terrace, FL 33617
(8.6 miles)
Physical Therapist Care Manager Home Health – AdventHealth Home Health All the benefits and perks you need for you and your family: Benefits from Day OnePaid Days Off from Day OneCareer DevelopmentWhole Person Wellbeing ResourcesMental Health Resources and SupportOur promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule:Full Time Shift:Days Location: This position will conduct patient home care visits in the Hillsborough County area. The role you'll contribute: The Home Health Physical Therapist (PT) Care Manager is a professional therapist who coordinates and directs the home care patient's services based on individual patient needs. The PT Care Manager is responsible for independent management of the Home Health patient population requiring the use of advanced assessment, teaching and decision-making skills. The PT is responsible for ensuring that appropriate referrals to other services are made, interdisciplinary conferencing takes pace regularly, and appropriate documentation is completed. Relevant knowledge and experience is consistently applied to new patient populations. The PT Care Manager cares for a caseload of home health patients requiring therapy as the primary service by evaluating the patient for appropriateness of home health and developing the home care plan in conjunction with the physician. S/he educates patients, families, caregivers and community providers to safely perform care. S/he provides follow up by evaluating effectiveness of the home care plan, and monitoring patient/family's response to the plan to achieve patient/family goals and top decile outcomes. The PT Care Manager also identifies performance improvement and home health standard of care initiatives and assists to design or implement programs to address needed changes. The value you'll bring to the team: Coordinates and directs the care of a caseload of home patients requiring physical therapy as the primary skill. Provides comprehensive assessment, planning, implementation and evaluation for that caseload as the primary Care Manager.Sets priorities of home care caseload adapting to the changing needs of the home care patients and families. Optimizes schedule daily to support productivity, efficiency and maintain best practice visit utilization.Performs an evaluation, assessing function using a method which objectively measures activities of daily living such as, but not limited to, eating, swallowing, bathing, dressing, toileting, walking, climbing stairs, using assistive devices and mental and cognitive factors, documenting the measurement results in the clinical record.Utilizing assessment data, formulates a patient specific plan of care along with the patient, family and physician which is feasible within the physical, financial and emotional resources of the family. Establishes individualized, realistic, measurable patient centered goals in consultation with the patient, family and other health care providers including goals to improve or stabilize patient's medical condition, functional abilities and promote independence. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient when developing the plan of care.Periodically reassess the patient every 30 days: provide the ordered therapy service, functionally reassess the patient and compare the resultant measurement to prior assessment measurements. Document the measurements in the clinical record along with the therapist's determination of the effectiveness or therapy or lack thereof.Observes and records activities and findings in the clinical record and reports to the physician the patient's reaction to treatment and any changes in patient's condition, or when there are deviations from the plan of care.The expertise and experiences you'll need to succeed: Minimum qualifications: Master's Degree in Physical Therapy1 year relevant clinical physical therapy experiencePhysical Therapy in State of PracticeValid in state Driver's License with current car insuranceActive American Heart Association BLSPreferred qualifications: Recent, relevant experience in a Medicare-certified home health agency as a case-managerCertificate for OASIS Specialist – ClinicalHome Health Case-Manager CertificationThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Home Care Organization: AdventHealth Home Health and Hospice Schedule: Full-time Shift: 1 - Day Req ID: 25019476We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Full Time
8/3/2025
Tampa, FL 33606
(0.4 miles)
Facility Name: TGH Behavioral Health HospitalSchedule: PRN (as needed) Your experience matters TGH Behavioral Health Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Activity Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.How you'll contribute An Activity Therapist who excels in this role:Applies appropriate theory and standards for decision and actions regarding therapeutic practices.Assesses patient needs utilizing cultural, religious, and physical disabilities, in the determination of capabilities in groups and with specific activities.Documents the patient's response to interventions pertinent to patient treatment on daily/weekly progress status, as appropriate.Completes all assessments within the time frame allotted and contributes to assessment workload balance between therapists.Formulates the initial and subsequent treatment programs in accordance with the attending physician's/licensed practitioner's treatment orders.Develops a plan of care with specific and measurable goals, objectives, and interventions defining actions unique to each patient's needs.Provides therapy treatment procedures according to the treatments plan, communicate, and work with the patient to achieve the greatest benefit and resolution.Provides activities suitable to the patient's needs and offers a variety of stimuli in accordance with the treatment plan.Maintains a quality program to satisfy the therapeutic needs of the patient. Offers direction and education to maintain clear communication of expectations.Reassesses and updates treatment plan goals when there are significant changes in the patient's condition in compliance with facility policy or after patient's stay has exceeded 7 days.Contributes to treatment planning with feedback to clinical and program staff to achieve therapeutic interventions.Provides direction to clinical and unit staff regarding activity related groups.Provides input into patient's AT goals to the treatment teams and records any treatment updates on the treatment update form in treatment team when applicable.Why join usWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.What we're looking forEducation: Bachelor's degree from an accredited institute in Recreational Therapy (CTRS), Music Therapy (MT-BC), Art Therapy (ATR, ATR-BC, ATR-P LPAT), or similar field required.Experience: Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred.License: Current unencumbered certification/license/registration required per state of practice guidelines.Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours, holidays, and overtime.Connect with a RecruiterNot ready to complete an application, or have questions Please contact Fomeika Ingram by emailing at .EEOC Statement"Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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