Job ID NumberR5709Employment TypeFull timeWorksite FlexibilityOnsiteJob SummaryWe are looking for a motivated ServiceNow Administrator/Developer ready to take us to the next level! If you have ServiceNow administration experience, Linux knowledge, and a basic development understanding, and are looking for your next career move, apply now.Job DescriptionWe are looking for a ServiceNow Administrator/Developer. You’ll be part of an elite team reimagining how ServiceNow works in a dynamic cruise environmentwith real-world impact across ships, shoreside operations, and safety. We're building a game-changing ServiceNow implementation that’s unlike anything in the travel industryand we need a sharp, curious, and driven technologist to help bring it to life. If you're looking to grow your career, learn fast, and contribute to a high-impact project from day one, this is your launchpad. This position will be a contract and onsite in Miramar, FL.Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.What You’ll DoAdminister and support 60+ self-hosted ServiceNow Health & Safety instances, running in a Linux environmentConfigure, customize, and optimize ServiceNow modules including ITSM and Health/SafetyBuild and support low-code/no-code RESTful APIs for custom ServiceNow developmentTroubleshoot platform and Linux-related issuesCollaborate across IT and business teams to deliver clean, documented workflowsSupport governance, license compliance, upgrades, patches, and performance tuningWhat You'll NeedRequired:3+ years of ServiceNow administration experience (Incident, Change, Asset, etc.)Working knowledge of LinuxBasic development understanding and API familiarityStrong analytical skills, communication chops, and a passion for learningServiceNow Certified System Administrator (CSA) certification or completion of the ServiceNow Fundamentals coursePreferred:ServiceNow Developer or Implementation Specialist certsSQL / MySQL / MariaDB knowledgeOn-premise ServiceNow experiencePhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorThe pay range for this position is $40.00-$44.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementCAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.