Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Hardware EngineeringJob Qualifications:Skills:Hardware Maintenance, Hardware Support, Information Technology (IT) Support, IT Hardware, Technical Software & Hardware AnalysisCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Computer (Software and Hardware) Support TechnicianTransform technology into opportunity as a Computer (Software and Hardware) Support Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Computer (Software and Hardware) Support Technician you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team.HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT Works under direction of Senior Advisor to report progress and challenges encountered during install/test/upgrade/build hardware solutions that can be used to build and maintain Senior Advisor's Project Schedule.Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone.Respond to email, IM messages (IM), and voicemail messages for customers seeking help. Install, modify, and repair computer hardware and softwareDesigns, develops, implement, and analyze hardware for products.Develop test strategies to test hardware mechanismsDevelops the strategy and devices to facilitate performance and stress testing for hardware componentsTroubleshoots complex challenges related to the engineering of hardware productsCompiles input and test steps in Engineering Installation Plans (EIP) and Standard Operating Procedures (SOP) to validate and ready crucial documentation designed to back and support hardware solutionDraft specifications and documentation for hardware components and computer systemsLead process improvement for hardware engineering processesParticipate in special hardware engineering projectsCommunicate and report daily status on all tasks, for all engineers and associates, to the Senior AdvisorPerform other job-related duties as assignedMay coach and provide guidance to less-experienced professionalsMay serve as a team or task leadWHAT YOU’LL NEED TO SUCCEED:Education: BA/BS or equivalent combination of training, education and experience, Security+ certification requiredBA/BS or equivalent combination of training, education and experience.5+ years of experience in an IT support related role.Security Clearance Level: Active Secret required to startBased in Key West, FL (On Site role)GDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#SCITES#armajobs#gditThe likely salary range for this position is $80,750 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA FL Key WestAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans