Job Title:Quality Assurance CoordinatorJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$19.17 - 29.13per hourAbout usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose StatementPrimary responsibility is to maintain the “Global Quality System” of LSG Skychefs and LHI to ensure the Customer Service Center (CSC) is in compliance with customer, Federal Drug Administration (FDA), US Department of Agriculture (USDA), and Seafood Hazard Analysis and Critical Control Points (HACCP) plans including USDA and FDA regulatory standards.Main AccountabilitiesMaintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers (LHI) and airline customersDaily monitor of Good Manufacturing Practices (GMPs) for complianceVerify of coolers and freezer room temperature for compliancePerform environmental swabs and microbiological sampling, submittal to local laboratory for analysisObtain Chef Table samples to verify compliance to specificationAssist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvementsConduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)Conduct portion control weight compliance to specificationsConduct inspection checks (dispatch, galley, non-bonded, bonded, equipment)Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basisCreate charts, trending reports, training materials and visualsMaintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirementsSupports the Jump-off (commissary) locations with oversightTrain hourly employees as neededPerform other tasks as requestedKnowledge, Skills and ExperienceHigh School Diploma or equivalentBi-lingual in English and SpanishProficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP’s, use of calculator, weight scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.Previous food industry and quality assurance experience a plusAbility to work in cold environment (Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.Ability to lift/push a minimum of 25 lbs.Strong mathematical, analytical, verbal, written, interpersonal and organizational skillsAbility to work in fast paced environment with large groupsMust be flexible to work weekends/holidaysLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Operations Manager - Cold Food Dept - SFO HubJob Location:San Francisco-USA-94128Work Location Type:On-SiteSalary Range:$90,452.79 - 113,065.59About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Position SummaryDrive operational excellence and ensure customer satisfaction. As the Operations Manager - Cold Food you will be responsible for leading the Cold Food team in tandem with the Operations Management Team. This will include oversight of all aspects of the day to day operation including employee engagement, training, safety, and accountability. Your leadership will be instrumental in optimizing resource utilization, meeting stringent regulatory standards, and delivering exceptional service to our airline clients. You'll play a critical role in shaping the future of our operations and ensuring our continued success. How You'll Make a DifferenceStrategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.Responsible for department costs to budget through effective manpower planning, scheduling and overtime usageEnsure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulationsEnsure on-time and accurate production in the preparation of food/equipment and catering of flightsInvestigate customer quality issues, develop and implement corrective actionsMaintain an ongoing, positive and pro-active relationship with all internal and external customersAttend the daily operations briefingEnsure par levels of customer inventory and customer specific goodsProvide data for the development of an annual business plan and budgeting for the departmentEnsure optimal deployment of human, technical and material resources in the departmentInitiate and control continuous optimization of processesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee SafetyWhat You Bring to the TableBachelor’s degree or equivalent experienceThree to five years of directly related experience required in a management roleExperience in using and managing Variable Production Systems and schedulesStrong presentation, communication, training and interpersonal skillsProven success in improving work processes and leading change in a complex, fast environmentExcellent analytical and conceptual skillsDemonstrable record of understanding and meeting customer expectationsProven track record of understanding the drivers of product and labor cost variancesGood knowledge of Microsoft Office and Windows-based computer applicationLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:Production Control CoordinatorJob Location:San Francisco-USA-94128Work Location Type:On-SiteAbout usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose StatementThe Production Control Coordinator plays a key role in supporting the food logistics management team by ensuring efficient daily operations and strict adherence to food safety protocols. This position requires strong database management skills, a high level of attention to detail, and the ability to prioritize tasks effectively in a dynamic environment. The ideal candidate will demonstrate critical thinking skills and a proactive approach to problem-solving while maintaining compliance with regulatory and internal quality standards.Main Accountabilities• Coordinate / participate in daily area / department F2F • Ensure work group members have stations properly set up at start of shift, and during shift • Monitor and ensure Gold Standards are properly utilized • Monitor and ensure all food items are properly dated and rotated per FIFO standards • Monitor all work group members report for shift on time • Monitor all work group members to ensure proper equipment and uniform attire standards are followed • Create and maintain department production paperwork • Assist in the implementation of all LEAN processes, and ensure continuation of process throughout department • Verify daily operational data and update appropriate databases as required • Ensure compliance with all government regulatory agencies standards (FDA, USDA, OSHA, EPA, DOT, and HACCP). Ensure all logs are properly completed and maintained within department • Monitor and review Internal Feedback Loop (IFBL) and all customer flight attendant comments information with work groups • Other duties as assignedKnowledge, Skills and Experience• High school diploma or general education degree (GED) • 1-3 years of administrative experience • Knowledge of airline specific database systems (i.e. LINK, CBASE, ACE) • Strong sense of urgency and problem solving skills • Ability to handle multiple tasks with attention to detail in a high stress environment • Verbal/written communication skills • Strong interpersonal skill with the ability to interact and lead multi-cultural work group • Basic knowledge of Microsoft Office programs • Organized and detail-oriented • Basic math skills (addition, subtraction, multiply, and divide) • Must be available to work nights, weekends, and holidays as neededLSG Sky Chefsis an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.