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Customer Service Jobs
Part Time
7/27/2025
Downey, CA 90241
(31.7 miles)
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting.The Nail Technician ensures a superior client experience by providing fabulous manicure and pedicure services, basic and spa, and engaging their clients in America's favorite salon!What We Look For. Provide professional nail services - You love making people look beautiful! You revel in creating a moment of relaxation while providing a service of beauty in a professional manner.. Build a Fan Base - You love staying in contact with new and repeat customers because you know what they like, what they need, and when they need it!. Assisting Customers - You seek out new customers and do whatever you can to make their experience great! You listen, you help, you educate, and you make them want to come back.. Partners with Salon Team Members - You've got some best friends in the store. You pitch in to help when needed in a positive attitude.Qualifications. Passion for Salon - You love product and services. You love being on your feet, you have attention to detail on customer needs, and thrive on making people HAPPY!. Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgencyStart your future at In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success.What you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $18.00/Hr -USD $18.00/Hr.
Full Time
7/8/2025
Ventura, CA 93003
(38.5 miles)
OverviewGeneral Manager Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.? Primary Responsibilities:Customer ServiceModels, coaches, and holds team accountable for outstanding customer service.Engage with both associates and customers to enhance interactions.Conduct store walkthroughs for pricing/signing accuracy.Sales?Analyze sales and expense data to identify opportunities.Communicate business objectives and performance to the team.Strategically drive sales through store walkthroughs and leadership interactions.Improve store consistency around key performance metricsParticipate in peer group discussions to address business trends.Team DevelopmentProvide in-the-moment coaching for associates.Maintain performance notes and take action on performance gapsEnhance each leader's execution abilities and team development.Utilize recognition and rewards to reinforce positive behaviors.Motivate associates/teams to align with the company's strategy.Specialty BusinessesLead Salon Manager/Beauty Manager/Supervisors and engage related teams.Analyze sales and expenses to drive performance and improvements.Performance StandardsSupport shrink and safety initiativesConsistently meet established performance standards, including sales, service, profit, productivity, and attendanceCore Competencies & Accomplishments;Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.? Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.? Produces Results?- Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.? Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.? Work experience- Minimum of 5 years retail leadership experience Education- bachelor’s degree or equivalent work experience What you get:Eligible for bonus under the Management Incentive Plan. If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit #storeswrap Pay RangeUSD $70,070.00 - USD $100,100.00 /Yr.
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