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Security & Law Enforcement Jobs
Full Time
6/1/2025
Guadalajara, JAL 44009
(31.6 miles)
About the teamJoin our team as a versatile and hardworking Senior Cloud Security Engineer. This role presents an excellent opportunity to contribute to the security and reliability of our cloud infrastructure and web applications. Your responsibilities will include implementing outstanding security measures, adhering to standard processes in secure code development, and optimizing the performance and scalability of our applications. Collaborate with development, operations, and security teams to successfully deploy solutions that safeguard our systems from threats and vulnerabilities.About the roleOur team plays a crucial role in Zillow's security operations, responsible for protecting critical perimeter defense systems, including anti-bot technologies and AWS Shield. We coordinate the secure configuration of a wide range of web products, guaranteeing flawless performance and strong defense. Our goal is to strengthen the security of the CI/CD pipeline, finding the right balance between agility and resilience in a constantly changing tech environment. We value positive, collaborative relationships with collaborators, incorporating their input into our security standard methodologies to improve operational efficiency.This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.Who you areStrong understanding of AWS architecture and services, with hands-on experience in AWS WAF, Shield, CloudFront, IAM, VPC, GuardDuty, Kinesis, Cloud Trail, Security Hub, KMS, Athena, Lambda, Step Functions, etc.Proficient developer skills in Python, Java, Golang, and Bash, with experience writing and running SQL queries.Expertise in IaC using Terraform and AWS CloudFormation.Practical experience with bot detection and mitigation technologies, web security standard methodologies (SSL/TLS, HTTP security headers), and CDN/DNS security.Deep knowledge of the OWASP Top 10 vulnerabilities and experience mitigating threats like SQL injection, XSS, CSRF, and others.Proven experience securing CI/CD pipelines, integrating security testing tools, and managing secret management solutions.Strong experience with containerization orchestration tools (AWS ECR, Kubernetes, Docker, GKE or equivalent experience) and managing secure containerized environments.Familiarity with secure coding standards, static and multifaceted analysis tools, and role-based access control (RBAC) principles.Experience with secure version control practices and third-party library management.Familiarity with cloud security tools and platforms, particularly those used for monitoring, compliance, and threat detection within cloud environments.Preferred Qualifications:AWS certification (Solutions Architect, Security Specialty, or DevOps Engineer) is helpful.Experience with large-scale production environments with high security demands.Strong communication and teamwork skills with the ability to work cross-functionally to tackle sophisticated security challenges.Experience working in Agile or DevOps environments.Get to know usZillow is reimagining real estate to make it easier to unlock life’s next chapter.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting and no matter what job you're in, you will play a critical role in making this vision a reality.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews onGlassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring theBest Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME100 Most Influential Companies list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
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Full Time
5/22/2025
Zapopan, JAL 45019
(27.7 miles)
Position:Estamos contratando Almacenistas - Ven todos los mircoles de 9:00 AM - 3:00 PMJob Description:Estamos contratando Almacenistas en Arrow , ven todos los mircoles a una entrevista presencial. Realiza tu proceso completo de entrevistas en un solo da!*Aplica en sistema antes de venir a entrevistaUbicacin:Carretera Nogales No. 5297, Fracc. Nogales Parque Industrial, INTERIOR mdulo 3, Nave 24, ZAPOPAN MX 45019Horario: Todos los mircoles | 9 AM – 3 PMEn Arrow Guadalajara buscamos almacenistasSueldo: 10,116 MXNPago SemanalRegistro de material en el sistema (ingreso y salida)Realizar inventariosAcomodo de material/partesConteos cclicosSeguimiento y rastreo de materialBeneficios:30 das de aguinaldo40% prima vacacional12 das de vacaciones pagadosms 2 das flotantesSeguro de vidaFondo de AhorroSeguro de Gastos Medicos MayoresPlan Visual y Dental10% de vales de comida/despensaVales de restaurante13% Fondo de AhorroTransporte EmpresarialOportunidad de crecimiento y masLleva contigo:Identificacin oficialCurriculum actualizadoTe esperamos!#ArrowMXAnnual Hiring Range/Hourly Rate:$10,116.67 - $0.00 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Zapopan, Mexico (Guad Whse)Time Type:Full timeJob Category:Supply Chain ServicesEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
5/9/2025
Zapopan, JAL 45019
(27.7 miles)
Position:Operador de Mquina de ProgramacinJob Description:Estamos en busqueda de Operador de Mquina para nuestro centro de programacin en Parque Nogales.Lo Que Hars:Configuracin y operacin de los equipos de programacin, marcado, y cinta y carrete siguiendo instrucciones de operacin de calidad y/o direccin de trabajo. Procesamiento de los pedidos de los clientes con enfoque en una o varias funciones del centro de programacin (automtico, cinta y carrete, manual, preparacin de pedidos/etiquetado, envo)Procesar pedidos de clientes en 1 funcin de centro de programacinOtras funciones como vayan siendo asignadasLo Que Buscamos:Preparatoria terminadaExperiencia: mnimo 1 ao de experiencia como operador y/o en produccinBuena atencin a detalleHabilidad de realizar trabajo manual y repetitivoManejo de PC y Microsoft OfficeDisponibilidad para trabajar tiempo completo: Horario de Lunes a Sabado de 2:00pm a 9:30pm.Facil acceso a Parque Nogales (Ubicado frente al Technology Park)Lo Que Ofrecemos:En Arrow, reconocemos que la recompensa econmica y buenos beneficios son aspectos importantes de un trabajo ideal. Es por eso que ofrecemos compensacin financiera competitiva, que incluye varios planes de compensacin y un paquete de beneficios slido.30 das de aguinaldo40% prima vacacional12 das de vacaciones pagados + Das flotantesApoyo de lentesSeguro de vidaFondo de AhorroSeguro de Gastos Medicos MayoresVales de despensaVales de restauranteApoyo en rutas de transporteOportunidad de crecimiento y mas!PostlateHoy! #ArrowMXAnnual Hiring Range/Hourly Rate:$10,116.67 - $10,560.00 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Zapopan, Mexico (Guad Whse)Time Type:Full timeJob Category:Supply Chain ServicesEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
5/29/2025
Tlaquepaque, JAL 45610
(29.2 miles)
Position:Business Operations AnalystJob Description:Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.Join us as a Business Operations Analyst and be part of a digital transformation project, working and collaborating globally with different teams within Arrow.How to Apply:Internal Employees:Please submit your updated resume in English and ensure you use only your Arrow email address.External Candidates:Please submit your updated resume in English.What You’ll Be Doing: Implementing enablement plans to share best practices and enhance team performance and productivityCreating and delivering training programs, workshops, and other learning materialsCreating and maintaining a library of enablement resources, including articles, videos, presentations, and playbooksWorking with cross-functional teams to ensure alignment and effective communicationGathering and tracking key performance metrics to identify areas for improvement and measure the impact of enablement initiativesAssist the network of change agents in support of digital ways of workingAssist the team where necessary in finding and resolving discrepancies, if any, in thePerforms support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in operational processes and procedures.What We Are Looking For: Minimum 3 years of experience developing or delivering training. Advanced English skills.Knowledge of tools to create training resources.Experience collaborating or interacting with cross-functional teams.The Skills That Will Help You Succeed Even More: Experience/knowledge with Salesforce or Oracle.Experience with Articulate or similar.Work Arrangement:Hybrid: 3 days in the office, 2 days working from home.#LI-FS1#LI-Hybrid.What's In It for You:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating daysVision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!Apply now!Please be sure to include all work history on your resume including temporary employment, work as a contractor, other subsidiaries, changes in entities' legal name, etc.Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity, or national origin. (EEO policy Mexico)Annual Hiring Range/Hourly Rate:$29,233.33 - $32,083.33 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Business SupportEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
5/24/2025
Tlaquepaque, JAL 45610
(29.2 miles)
Position:Returns Associate IIJob Description:Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. The company maintains 228 locations worldwide with over 90 locations served.A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.The Returns Associate II will be in charge of collaborative work with Sales, Customer Support & Materials to ensure the correct process of RMAs, support the customer with return issues and ensure the product is returned/delivered as proper. This role requires a heightened attention to detail and analysis.What will you be doing:Responsible for facilitating the product return and replacement processProvide support to the department, RMA Production Control and Vendor Returns through RMA research, administrative tasks, and process improvementsRespond to and process RMA requests, including issuing credit to customersInvestigate customer RMA requests through WMS transaction history, Unity/CORS/DMS order history, inventory adjustments, special handling requirements, quality alerts, review of QOIs, datasheets and other documentationsInterface with multiple warehouses, sales, asset, and suppliers for issue resolutionManage internal and external communications that come through the email, chat and phoneDocument all return transactions accurately in the system.Obtain RMA approval from the supplier by submitting return requests through email or supplier portal, ensuring all required documentation is included.Initiate return shipment to the supplier upon RMA approval, track delivery, and follow up to obtain the failure analysis report and final disposition of the returned material.What do you need to have Relevant system experience with Oracle, SalesWorkbench3 years of relevant experience relatedin Returns, review Quality of product and supplier handling. Knowledge of MS Office – Excel, Word, OutlookEffective communication skills across multiple departments (warehouse, sales, asset, customers)Advanced written and verbal communication skills in EnglishExperience performing detail-oriented tasksTroubleshooting skills, adaptability, competent multitaskerFlexible with scheduleWhat’s in it for you At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, sickdaysand holidaysSavings FundLife InsuranceHealthcare InsurancePrescription Eyeglasses benefitDental AssistanceFood VouchersRestaurant VouchersGrowth OpportunitiesAnd more!Annual Hiring Range/Hourly Rate:$15,416.00 - $20,833.00 MXN Monthly#LI-Hybrid#LI-DR1Annual Hiring Range/Hourly Rate:Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Supply Chain ServicesEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
6/6/2025
Tlaquepaque, JAL 45610
(29.2 miles)
Position:Customer Sales SpecialistJob Description:What You’ll Be Doing:Responsible for the day-to-day sales support and customer service tasks for specified customers and assigned accounts.Maintains efficiency in corporate and team operational processes and procedures.Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.Processes quotes and oder preparation for specified customers and works with centralized PM’s for Quote and Debit information.Problem Resolution: Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems.Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.Provide proactive notification to customers of changes to delivery status, conduct bond reviews with customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination and deliver and maintain the POI (Perfect Order Index).Support Management: Support sales team with direct customer contact for Order to Invoice process within Planned Demand.What We Are Looking For:2 – 5 years of experience in sales, customer-facing, and negotiation.Intermediate knowledge of Microsoft Excel.Excellent verbal and written communication skills; must be fluent in English.Even Better if You Have:Experience with Sales Workbench, CMF, ODS and ETQ.Work Arrangement:Hybrid: 3 days in office / 2 days work from homeWhat's In It For YouAt Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, sick days and holidaysVision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!Annual Hiring Range/Hourly Rate:$22,208.33 - $26,966.83 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Business SupportEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
6/2/2025
Tlaquepaque, JAL 45610
(29.2 miles)
Position:Sales Operations Associate IIJob Description:Are you looking for a fantastic career opportunity Arrow Electronics, a Fortune 500 company, and a global technology leader, is looking for a Sales Operations Associate II for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech!What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements. Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues. Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability.Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system. Obtains all related facts and makes the decision to accept or reject based on established guidelines.Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests and RMA's from entry through billing. From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax code discrepancies.May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management.What We Are Looking For: Typically requires a 2-year degree and 2–4 years of experience or High school graduate with equivalent related experience. May require specific certifications.Has developed knowledge and skills through formal training or considerable work experience.Entry level often for those with work experience in the skill area.Works within established procedures with a moderate degree of supervision.Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decision.What’s In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating daysVision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundAccess to Arrow’s Employee Discount ProgramOn-site Gym and Lockers, Free for Use to All Employees!Growth Opportunities, and more!Annual Hiring Range/Hourly Rate:$18,508.33 - $21,536.60MXN MonthlyWork Arrangement:Hybrid: 3 days in office / 2 days from homeApply now!#LI-ME1#LI-HybridAnnual Hiring Range/Hourly Rate:Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Business SupportEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
5/24/2025
Tlaquepaque, JAL 45610
(29.2 miles)
Position:Returns Associate IJob Description:Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. The company maintains 228 locations worldwide with over 90 locations served.A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.The returns associate will be in charge of collaborative work with Sales, Customer Support & Materials to ensure the correct process of RMAs, support the customer with return issues and ensure the product is returned/delivered as proper.What will you be doing:Responsible for facilitating the product return and replacement processProvide support to the department, RMA Production Control and Vendor Returns through RMA research, administrative tasks, and process improvementsRespond to and process RMA requests, including issuing credit to customersInvestigate customer RMA requests through WMS transaction history, Unity/CORS/DMS order history, inventory adjustments, special handling requirements, quality alerts, review of QOIs, datasheets and other documentationsInterface with multiple warehouses, sales, asset, and suppliers for issue resolutionManage internal and external communications that come through the email, chat and phoneDocument all return transactions accurately in the systemWhat do you need to have Relevant system experience with Oracle2 years of relevant experience relatedKnowledge of MS Office – Excel, Word, OutlookEffective communication skills across multiple departments (warehouse, sales, asset, customers)Advanced written and verbal communication skills in EnglishExperience performing detail-oriented tasksTroubleshooting skills, adaptability, competent multitaskerFlexible with scheduleAn excellent attendance recordWhat’s in it for you At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, sickdaysand holidaysSavings FundLife InsuranceHealthcare InsurancePrescription Eyeglasses benefitDental AssistanceFood VouchersRestaurant VouchersGrowth OpportunitiesAnd more!Annual Hiring Range/Hourly Rate:$12,850.00 - $17,350.00 MXN Monthly#LI-Hybrid#LI-DR1Annual Hiring Range/Hourly Rate:Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Supply Chain ServicesEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Full Time
5/24/2025
Tlaquepaque, JAL 45610
(29.2 miles)
Position:Sales Operations Associate IJob Description:Are you looking for a fantastic career opportunity Arrow Electronics, a Fortune 500 company, and a global technology leader, is looking for a Sales Operations Associate for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech!What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales.Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements. Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues. Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability.Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system. Obtains all related facts and makes the decision to accept or reject based on established guidelines.Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests and RMA's from entry through billing. From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax code discrepancies.May manage customer quotes activities in line with customer specificstrategies, quoting processes, and order management.What We Are Looking For: Typically requires a minimum of 1 year of experience.Entry level often for those with work experience in the skill area.Has developed knowledge and skills through formal training or work experience.Works within established procedures with a moderate degree of supervision.Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decision.What’s In It For You:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, sick days and holidaysVision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!Annual Hiring Range/Hourly Rate:$15,416.67 - $18,000.00 MXN MonthlyWork Arrangement:Hybrid: 3 days in office / 2 days work from homeApply Today!# LI-ME1#LI-HybridAnnual Hiring Range/Hourly Rate:$15,416.67 - $0.00 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Business SupportEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
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