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Full Time
5/18/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Customer Success, Cybersecurity PaymentsOverview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team’s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesCustomer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Manager for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. A crucial responsibility of this role is to develop relationships and engagement with customers to ensure product utilization and value.The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.Customer Engagement:• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with themGrowing the Business:• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve productsAll About You:• Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersToronto Base Salary Range: 100,000-165,000 CAD #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/14/2025
Hamilton, ON E8H
(32.2 miles)
Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.Join the Johnson Controls family and thrive in a culture that values your voice and ideas.Your next incredible opportunity is just a few clicks away!Here's what we have to offerCompetitive pay.Paid vacation, holidays, and sick time.Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.Encouraging and collaborative team environment.Dedication to safety through our Zero Harm policy.Company vehicle, tools, and equipment provided to complete all jobs.Scheduling and management support.JCI Employee discount programs (The Loop by Perk Spot).What you will doWe are seeking a Senior Fire Alarm Inspector to join our team in Hamilton, ON. Inspectors are responsible for conducting routine inspections, testing, service, and preventative maintenance on Electrical life safety systems as well as similar competitive manufacturers’ product lines. Work with low voltage wiring and associated devices for the operation of low voltage equipment. Complete Service Acknowledgements with proper coding through communication devices such as laptop computers, smart phone and/or hard copy. Deliver professional, courteous and attentive customer service and open communication with customers. Follow and maintain a highly structured inspection schedule. Input, retrieve and archive inspection documents via laptop computer. Complete assigned inspections on time. Perform other duties as assigned.How you will do itDocumented experience in low voltage electrical systems, installation, or maintenance of fire alarm systems.Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.Experience with hand tools and multi-meter usage.Demonstrates an aptitude for troubleshooting systems and performing necessary small repairs.What we look forRequiredCFAA Certification.Five to 10 years documented experience in low voltage electrical systems and Fire and/or Life Safety Systems experience required.Programming experience is required.Familiarity and understanding of Fire Code, and how to read, interpret and apply it.Strong customer service and professional demeanour.Strong record of paperwork and work order management.Demonstrates an aptitude for troubleshooting systems.Ability to follow verbal and written instructions.Accountability over assigned work.Capable of performing physical labour to include carrying and moving equipment and tools up to 50 lbs.Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.Ability to work flexible hours including weekends (when required) to meet customer requirements.Willing to travel out of town including overnight lodging.Demonstrate a high level of customer service.Ability to work well with others.Self-starter that can work without supervision.Ability to adhere to, implement, and follow safety guidelines and procedures at all times.Strong organizational skills, positive attitude, and an ability to learn quickly.Ability and willingness to mentor junior inspectors.Possess a valid driver’s license and driving record that meets company requirements.Able to obtain and retain any licenses that are required by National, Provincial and Local codes.High School Diploma or equivalent; college or technical certification preferred.PreferredExperience with hand tools and multi-meter usage.Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.***This is a unionized position***JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.#LI-Onsite#TechHiring#CFAA
Full Time
5/22/2025
Toronto, ON M6R 2L2
(41.6 miles)
Do you want to work in a start-up environment with the resources of Amazon behind you We have an opening for a software engineer on the Amazon Marketing Cloud (AMC) team. AMC teams build a secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple data sets enabling them to make more informed decisions about their cross-channel marketing investments. The role will be focused on the services that power AMC and enable it to scale.Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success. We work in some of the most exciting computer science domains (massive scale streaming systems, machine learning, data science, cloud native development). We build front-ends in ReactJS and back-ends with Kotlin and native AWS. We are *not* looking for an expert in any one of these particular domains (although, it wouldn't hurt). We are looking for a motivated software engineer with a proven track record of solid computer science fundamentals and building production quality software systems.If you are excited about working with the latest technologies to massively scale a new product this is the right place for you. The ideal candidate will be innovative, have great problem solving, analytical and technical skills. You demonstrate exceptional customer relationships skills and love to discover the true requirements underlying feature requests. You enjoy simplifying complex problems and tackling challenges.If this sounds like a good fit, then come help us build the Amazon Marketing Cloud.About the teamAmazon Marketing Cloud (AMC) is an advanced analytics product that is secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple, pseudonymized data sets to take actions for their Advertising Activities. We are building capabilities where customers can perform custom measurement, media planning, targeting and optimization (deterministic and machine learning model based). This is multi-year greenfield project with exposure to direct customers, building software as a solution (SAAS) on native AWS stack, building framework to perform advanced analytics including machine. Learn more from links belowAMC: https://advertising.amazon.com/solutions/products/amazon-marketing-cloudBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Full Time
5/18/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Marketing - CybersecurityServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Job Summary:We are seeking a results-driven and experienced Manager of Product Portfolio Marketing to support leading the marketing strategy for one of our key Services Portfolios. Reporting to Director of Product Portfolio Marketing – Security Solutions, this role is critical in defining, executing, and managing the marketing approach for the portfolio. The Manager will collaborate closely with the Director and cross-functional teams, including product management, sales, and regional marketing, to ensure that the portfolio’s value propositions and differentiators resonate with target audiences and drive business growth. The ideal candidate will have a strong understanding of product lifecycle management, competitive positioning, and market trends, as well as experience developing tailored marketing strategies for diverse customer segments.Key Responsibilities:• Support Director in development of compelling messaging and value propositions that differentiate the portfolio in the market. Conduct regular competitive analysis and customer research to refine positioning and ensure alignment with market trends and needs.• Support the execution of product launches and campaigns, defining the GTM playbook for the portfolio and collaborating with integrated marketing teams to translate product features into customer-focused messaging that resonates with specific buyer personas.• Manage and maintain key marketing assets including product portfolio matrix and buying group/ persona information Qualifications:• Proven experience in product marketing, in a B2B payments environment and/or 2+ yrs cybersecurity experience • Experience working with cross-functional teams, including product, sales, and regional marketing teams.• Strong understanding of competitive product positioning and crafting compelling value propositions. • Experience delivering and assessing creative content across channels including presentations, sales materials, digital, videos.#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/24/2025
Hamilton, ON E8H
(32.2 miles)
Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.Join the Johnson Controls family and thrive in a culture that values your voice and ideas.Your next incredible opportunity is just a few clicks away!Here's what we have to offerCompetitive pay.Paid vacation, holidays, and sick time.Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.Encouraging and collaborative team environment.Dedication to safety through our Zero Harm policy.Company vehicle, tools, and equipment provided to complete all jobs.Scheduling and management support.JCI Employee discount programs (The Loop by Perk Spot).What you will doWe are seeking a Senior Fire Alarm Inspector to join our team in Hamilton, ON. Inspectors are responsible for conducting routine inspections, testing, service, and preventative maintenance on Electrical life safety systems as well as similar competitive manufacturers’ product lines. Work with low voltage wiring and associated devices for the operation of low voltage equipment. Complete Service Acknowledgements with proper coding through communication devices such as laptop computers, smart phone and/or hard copy. Deliver professional, courteous and attentive customer service and open communication with customers. Follow and maintain a highly structured inspection schedule. Input, retrieve and archive inspection documents via laptop computer. Complete assigned inspections on time. Perform other duties as assigned.How you will do itDocumented experience in low voltage electrical systems, installation, or maintenance of fire alarm systems.Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.Experience with hand tools and multi-meter usage.Demonstrates an aptitude for troubleshooting systems and performing necessary small repairs.What we look forRequiredCFAA Certification.Five to 10 years documented experience in low voltage electrical systems and Fire and/or Life Safety Systems experience required.Programming experience is required.Familiarity and understanding of Fire Code, and how to read, interpret and apply it.Strong customer service and professional demeanour.Strong record of paperwork and work order management.Demonstrates an aptitude for troubleshooting systems.Ability to follow verbal and written instructions.Accountability over assigned work.Capable of performing physical labour to include carrying and moving equipment and tools up to 50 lbs.Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.Ability to work flexible hours including weekends (when required) to meet customer requirements.Willing to travel out of town including overnight lodging.Demonstrate a high level of customer service.Ability to work well with others.Self-starter that can work without supervision.Ability to adhere to, implement, and follow safety guidelines and procedures at all times.Strong organizational skills, positive attitude, and an ability to learn quickly.Ability and willingness to mentor junior inspectors.Possess a valid driver’s license and driving record that meets company requirements.Able to obtain and retain any licenses that are required by National, Provincial and Local codes.High School Diploma or equivalent; college or technical certification preferred.PreferredExperience with hand tools and multi-meter usage.Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.***This is a unionized position***JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.#LI-Onsite#TechHiring#CFAA
Full Time
5/18/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Customer Success – Cybersecurity PaymentsServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team’s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesCustomer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Director for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will lead threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. A crucial responsibility of this role is to develop relationships and engagement with customers to ensure product utilization and value.The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.Customer Engagement:• Engage with stakeholders at all levels to study the viability of proposed solutions and understand cyber threats in financial and payment sectors and develop high-impact strategies that align with organizational goals and drive cross-functional collaboration• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with themGrowing the Business:• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Direct and oversee the collection and reporting of customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve productsTechnical & Program Readiness:All About You:Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantageKnowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plusExperience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerabilityProven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric mannerProficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growthSuccessful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both partiesExperience in creative thinking and development of innovative solutions to complex customer challengesEnthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team levelAdvanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersAll About You:• Enthusiastic manager of talent who builds, energizes and unlocks the potential of a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Extensive experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Highly skilled in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersToronto Base Salary: 125,000-206,000 CAD #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/16/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Software EngineerOverview:Mastercard is seeking a Senior Software Engineer to join our Security and Cyber Solutions team. In this role, you will design and implement scalable data engineering solutions on the Databricks platform while working closely with internal users across different locations.The ideal candidate will have expert knowledge of software development processes, along with solid experience in testing and evaluating systems. This person should be highly motivated in finding technical issues and fixing them with meticulous code.This is a hybrid position based in Toronto, Canada, requiring three days per week onsite.Role:• Develop tools and frameworks to automate the development, testing, deployment, and operation of services.• Design and scale distributed applications using both synchronous and asynchronous patterns.• Build reliable, efficient ETL pipelines and APIs for secure data access and analytics.• Collaborate with global teams to evaluate and improve engineering efficiency, performance, and scalability.• Monitor and maintain system functionality, identifying areas of improvement and proactively addressing issues.• Partner with Product Managers and UX Designers to shape and deliver future product features and capabilities.• Ensure high standards of software quality through best practices in code quality, testing, and documentation.All About You:• Proven experience as a Software Engineer or Developer in Agile environments.• Strong programming skills in Python and Java.• Proficiency with Databricks, AWS, Terraform, and SQL.• Experience designing and maintaining scalable ETL pipelines and integrating RESTful APIs.• Familiarity with relational databases and big data technologies (e.g., Spark, Hadoop).• Strong understanding of software development lifecycle, networking, and system design.• Ability to clearly document processes related to development, testing, analytics, and support.• Experience with rapid development cycles and CI/CD in a cloud-based environment.• Strong scripting and test automation capabilities.• Strong problem-solving skills and the ability to work with distributed teams.• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical stakeholders.• Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will be considered.#LI-NF1 #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/16/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVP, Product Strategist – CyberSecurity ProductsWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.We are expanding our focus on the Small and Medium Business (SMB) and Government segments and seeking a forward-thinking Product Strategist to define and drive our cyber product strategy for these markets.Role Overview:As a Product Strategist for Cyber Products (SMB & Government Segments), you will be responsible for shaping the strategic direction, roadmap, and go-to-market approach for cybersecurity products tailored for SMBs and government entities. You will leverage market insights, customer needs, and competitive analysis to develop solutions that address the unique security challenges faced by these segments. This role requires a blend of strategic thinking, product management expertise, and a deep understanding of the SMB and government cybersecurity landscape.Key Responsibilities:• Define and execute the SMB and government cybersecurity product strategy, aligning with business goals and market demands.• Conduct market research, competitive analysis, and customer segmentation to identify opportunities and gaps in cybersecurity solutions for SMBs and government entities.• Develop and maintain a comprehensive SMB and government segment strategy, ensuring scalability, affordability, and effectiveness of security offerings.• Collaborate with cross-functional teams, including product management, engineering, sales, and marketing, to drive product development and market adoption.• Define key success metrics and monitor performance, adjusting strategy based on customer feedback and market trends.• Develop business cases and value propositions to support new product initiatives and enhancements.• Work closely with channel partners and distribution networks to optimize product reach and adoption in the SMB and government markets.• Stay ahead of cybersecurity trends, regulatory changes, and emerging threats that impact SMBs and government entities.• Serve as a thought leader, providing insights on SMB and government security needs and advocating for innovative solutions.Qualifications:• Bachelor’s degree in Business, Computer Science, Cybersecurity, or a related field; advanced degree preferred.• Experience in product strategy, product management, or related roles in cybersecurity or technology.• Demonstrable experience in executing successful product/service launches in the SMB segment.• Strong understanding of cybersecurity challenges faced by SMBs and government entities, including compliance, risk management, and threat landscapes.• Proven ability to develop and execute product strategies that drive growth and market penetration.• Excellent analytical skills with the ability to translate data into actionable insights.• Strong communication and stakeholder management skills.• Experience working with SaaS-based security solutions and/or managed security services is a plus.• Familiarity with SMB and government buying behaviors, sales channels, and customer support models.Why Join Us • Opportunity to shape the future of cybersecurity for SMBs and government entities.• Work with a dynamic team passionate about protecting businesses and government organizations from cyber threats.• Competitive salary, benefits, and professional growth opportunities.If you are a strategic thinker with a passion for cybersecurity and innovation, we invite you to apply and be part of our mission to secure SMBs and government entities in an evolving digital landscape.#securitysolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/14/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Data Engineer, Cyber AnalyticsWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Role: The Senior Data Engineer, Cyber Analytics will be a key contributor in helping Mastercard develop and deliver actionable insights and products to mitigate cyber vulnerabilities across the Mastercard ecosystem. Specifically, the incumbent will:• Develop both short- and long-term data strategies to deliver incremental value while collaborating closely with data scientists and engineers.• Design and maintain data pipeline architecture, optimize data flow, and gather data from cross-functional teams. This includes creating and implementing a new scalable data platform using modern data technologies.• Ensure data validity and accuracy with rigorous testing to maintain high-quality data.• Proactively support data scientists and machine learning engineers by providing the necessary infrastructure and tools to enable the delivery of ML solutions.• Partner with software engineering teams to deploy and validate production artifacts.All About You: The Senior Data Engineer, Cyber Analytics will be a key player in helping Mastercard extract value from existing data sources to better detect, understand, and prevent cyber vulnerabilities, data breaches, and subsequent fraud.• You are fundamentally a problem-solver. You like to get into a space and understand the issues. You’re comfortable proposing solutions and working within a cross-functional team to implement that solution. You’re creative, tenacious, and kind.• You have expertise in data – data storage, pipelines, ETL – and are always seeking to learn more. Plus, you love sharing that expertise with others, helping the whole team improve.• You are simultaneously confident and humble, able to work independently but aware that you don’t know everything and comfortable asking for help when it’s needed. You can communicate effectively and persuasively to both technical and non-technical audiences. You advocate for your projects and solutions, but you keep an open mind to alternative proposals.Technical Skills:• Advanced skills in SQL/Python to script, automate, and integrate data pipelines.• Extensive experience with Spark, relational databases, and big data tools (Hive, Impala, OOZIE, Kafka, etc.).• Experience with ETL and workflow orchestration tools like NiFi and Airflow.• Proficiency in building ETL pipelines in the cloud, preferably AWS.• Expertise in Databricks, leveraging Medallion Architecture and Delta tables.• Experience in implementing CI/CD pipelines for data workflows using Jenkins, GitHub Actions etc. and infrastructure automation using Terraform.• Strong computer science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.• Shell scripting and knowledge of Linux/Unix systems.• As a plus, any background with web scraping techniques and/or graphical databases.Business Skills:• Subject matter expertise in payments, cyber, and/or fraud or proven ability to learn and master new subject matter areas.• Creativity and innovation. Ability to think outside the box and constantly strive for more accurate and efficient ways to perform tasks.• Strong organizational skills and motivation, with a track record of working independently on expansive goals.• Strong communication and collaboration. Ability to clearly articulate results of analyses, in writing and verbally, and to work effectively with all levels within the organization.Education and Work Experience:• Higher-education degree, where you can demonstrate background knowledge of data, coding, and/or cyber (e.g., Mathematics, Statistics, Physics, Engineering, Cybersecurity, Computer Science) or work experience in which you acquired this background knowledge. #AI#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/14/2025
Toronto, ON M4W3E2
(39.4 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Managing Consultant, Strategy & Transformation - Cybersecurity - AdvisorsServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants. In this role you will lead delivery of multiple client engagements across direct and network distribution channels, industries and types of projects, such as cybersecurity risk management, cyber crisis management, breach and attack simulations and cyber threat intelligence. You will independently structure engagements to address client problems and support sales teams. You will lead and be a key resource to others to identify creative and useful analyses to address client cyber problems, synthesize analyses into clear, sound recommendations, and share findings through impactful storylines and deliverables. In leading the problem-solving process to drive high-value decisions, you will mentor and coach junior teammates and contribute to Mastercard’s knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the future of the cybersecurity services.Roles and Responsibilities• Oversight and delivery of client projects and solutions for assessing risk exposure, protecting against attacks, and orchestrating continual improvements of cybersecurity.• Assist with sales and product management activities such as technical pre-sales support and creation of products bundles.• Led definition and development of deliverables to solve client problems, address and communicate difficult client situations, and produce actionable recommendations.• Create positive team environment and support collaboration across multiple teams to produce outstanding deliverables.• Identify opportunities to leverage cybersecurity and other services capabilities, including identification of cross-sell opportunities.• Manage and collaborate with other assigned resources on engagements to drive results, including engaging internal stakeholders from business development and client account management.• End-to-end project management including project planning, documentation, scheduling, finances, implementation and measurement.• Manage third-parties, internal and external stakeholders.• Serve as a trusted client business advisor and own senior client relationships from mid-level to C-suite.• Ensure flawless delivery of cybersecurity services projects and solutions while maintaining the highest standards of quality in our customer relationships.• Identify, track, and mitigate risks and issues identified throughout the delivery of initiatives.• Ensure completion of projects in an efficient and cost-effective manner in line with deadlines and required structures.• Contribute to evolving our products supporting the Global and Regional product strategy.• Build relationships with clients and key internal stakeholders as a cybersecurity subject matter expert and trusted engagement leader.Basic Qualifications• 10+ years experience with cybersecurity advisory services in a consulting organization (Senior Manager or higher level) with team management responsibility in cybersecurity projects.• Experience with the application of information security standards and good practices such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA and hands-on experience in executing and managing cyber security risk & controls assessments and/or audits.• Experience in assessing and building cybersecurity programs and solutions that balance protection and business needs.• Demonstrated working experience with security technologies and processes such as awareness and training, cloud security, crisis and incident response management, third party risk management, threat and vulnerability management, security in disruptive technologies such AI - Artificial Intelligence, CRQ – Cyber Risk Quantification, web application firewall, identity theft protection.• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to from cybersecurity data-driven solutions.• Demonstrated ability to build trust-based relationships with both mid- and executive-level clients• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations. • Industry savvy, understanding emerging cyber trends and using market opportunities.• Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively.• Meticulous with excellent coordination and project management skills to manage multiple projects and work streams effectively.• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.• Strong capability in data analysis, translating raw data such as cyber threat intelligence into actionable insights.• Excellent communication and presentation skills, capable of articulate storytelling and translating complex insights into compelling narratives that resonate with clients. • Advanced Word, Excel, and PowerPoint skills.Preferred Qualifications• Ability to identify new business development opportunities and experience drafting proposals and scoping new opportunities.• Experience with payment ecosystem security and beyond: understanding of security models in traditional financial services customers e.g. Acquirers, Processors, Issuers and customers from other segments e.g. Healthcare, Technology, Manufacturing, Media, Energy & Utilities• Experience designing and delivering large scale cyber solutions, increasing the engagement of customers.• Desirable certifications CISM, CISA, CRISC, CISSP, CCSP, ISO27001 Lead Auditor• MBA or master’s degree with specialization in cybersecurity• Spanish and/or Portuguese proficiency are desirable#SecuritySolutions#AIMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/14/2025
Toronto, ON M2N 6N5
(41.6 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Software EngineerWho is Mastercard We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team –one that makes better decisions, drives innovation, and delivers better business results. OverviewServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Supporting the Mastercard Cyber and Security Services program, members of this team have an opportunity to build new and extend current fraud prevention and cyber security services. This exciting area within Mastercard is growing fast and creating cutting edge technologies that prevent fraud across the globe. This is an agile team that will be balanced across full stack engineering and data engineering. The team will also provide leadership for other teams in using strong architecture and technology delivery practices that create the best solutions. The Lead Software Engineer will play a critical role in creating new products and new functionality. Role • Designing and delivering detailed solutions to complex technical challenges, while helping your team understand and follow the path forward. • Providing technical subject matter expertise and strategic technical direction on your assigned projects. • Looking for ways to automate and improve the entire lifecycle: build, operate, and run processes for enhanced efficiency. • Leading the integration of services with a strong focus on optimizing customer experience and journey. • Continuously expanding your technical knowledge - always striving to improve and innovate within our systems. • Leading technical demos, guiding discussions with Product Owners, and championing the adoption of best practices. • Reviewing code, test automation, and other engineering deliverables to ensure they meet high standards. • Mentoring and providing technical guidance to junior engineers, helping them grow in their careers. • Contributing to development with a mix of Java, JavaScript, Python, SQL, and Spark. All About You • Advanced expertise in Java with Spring Boot development, including design patterns, performance optimization and troubleshooting.• Solid experience designing and developing RESTful services. • Experience with data analysis and problem-solving in technical environments. • Detail-oriented, and proactive with a knack for thriving under pressure in collaborative, Agile settings. • Self-motivated with a continuous learning mindset and a drive to take on new challenges. • Strong verbal and written communication skills, with an ability to foster relationships and work effectively within a team. • Proficient in SQL and confident using it for complex data challenges. • Familiarity with cloud technologies, such as AWS and Pivotal Cloud Foundry is an asset.• Exposure to Hadoop, Spark, Hive is an asset. • Experience with frameworks like Angular or React is an asset.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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