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Full Time
8/1/2025
Toronto, ON M4G 2B9
(19.5 miles)
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.Location: Toronto - 179 Wicksteed Employment Status: Salary Full-Time Function: Human Resources Pay Range: ($119,340.00- $179,009.00) Target Bonus: % Req ID:26910 SummaryReporting to the Vice President, Human Resources – Americas Welding, the Senior Manager, Human Resources will serve as a hands-on leader, within a Generalist capacity, providing support for our Canadian businesses. This role provides leadership for a team supporting approximately 500 employees in multiple manufacturing locations.What You Will DoHR Strategy and Leadership:Develop and implement HR strategies that align with the organization's goals and objectives. Provide guidance to senior leadership on talent matters.Team Management:Provide direction and mentorship to the HR team, fostering a collaborative and high-performance culture. Implement professional development programs to enhance team skills and career growth, ensuring the HR team is equipped to support organizational goals effectively.Continuous Improvement:Foster a culture of continuous improvement by regularly evaluating HR processes and policies. Implement innovative solutions and best practices to enhance efficiency, effectiveness, and employee satisfaction.Organizational Development:Drive initiatives related to organizational design, development, and change management.Employee Relations:Provide support and guidance on employee relations issues, including performance management, disciplinary actions, and conflict resolution.Training and Development:Lead training sessions and workshops to enhance employee skills and knowledge.Recruitment and Retention:Partner with Global Talent Acquisition team to manage the recruitment, selection, and retention processes to attract and retain top talent for professional roles. Work with local HR partners to drive recruiting activities for manufacturing roles.Compensation, Benefits and Payroll:Work in partnership with Corporate Total Rewards team to ensure compensation and benefits are competitive and equitable. Lead the Canadian shared service payroll team.Compliance:Ensure compliance with local, state, and federal laws and regulations related to HR practices.HR Metrics and Reporting:Analyze HR metrics to assess the effectiveness of HR programs and initiatives.Education and Experience RequirementsBachelor’s degree in human resources or related field; master’s degree preferredMinimum of ten (10) years’ experience in an HR/Generalist capacity in a manufacturing environment preferred. Degree & experience combination will be taken into considerationMinimum of three years of managerial/leadership experienceProven skill promoting collaboration, teamwork and open communication within HR and across departments to achieve common goals and enhance organizational effectivenessDemonstrated ability to lead and implement continuous improvement activities which result in streamlined processes, enhanced employee satisfaction, and measurable improvements in HR metricsAbility to make sound decisions by analyzing situations, considering various perspectives, and evaluating potential outcomes. Demonstrates a balanced approach to problem-solving, ensuring decisions align with organizational values and objectivesProven track record of building and nurturing high-performing teamsAbility to lead and manage multiple HR projects from inception to completionDemonstrated strong communications skills by effectively coordinating communication with cross-functional teams, stakeholders and leadershipProficiency with Microsoft Office (PowerPoint, Excel & Word)Working knowledge of Human Resource Information Systems; SuccessFactors preferredLincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
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Full Time
8/2/2025
Woodbridge, ON L4L 2Y3
(21.4 miles)
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: This Pump Millwright role will be located at our Toronto Quick Response Center. The Millwright is responsible for pump dismantlement, cleaning, inspecting and assembly. The Millwright will work on a diverse range of rotating equipment including, but not limited to, BBx, OHx, vertical pumps, and other high energy pumps. You will work with team leads and other team members to execute work as provided on work instructions, routers, drawings, and checklists. Join a team known for excellence in pump repair for Eastern Canada and beyond! NEW HIRES ARE ELIGIBLE FOR A $10,000 SIGN ON BONUS! APPLY TO FIND OUT MORE! Relocation will be considered. No Visa or other sponsorships available for this role. Essential Duties and Responsibilities: Use mechanical aptitude to repair and assemble pumpsExperience in reading prints and drawingsFollow pre-job brief and checklists prior to assembly or disassembly of a pump.Experience with the proper power and hand tools needed to assemble rotating equipmentInspect and verify quality of finished work with precision measurement tools (i. e. micrometers, dial indicators, calipers, etc.)Conduct low pressure air tests and high pressure hydrostatic testsBalancing impellers and rotorsUtilize cranes, lifting devices, and fork trucksCommunicate clearly to peers and supervisors any related job issuesAbility to work efficiently within fixed time windows for each manufacturing processExhibit behavior that encourages teambuilding, decision making, problem solving, and continuous improvementsComply with all Flowserve policies and procedures; specifically around time and attendance, safety, and productivity Requirements: High School Diploma or equivalentApproach the pump with craftsman mindset.8+ years of pump repair experienceAble to read and interpret prints, shop drawings, assembly checklists, and other written work instructionsAccurately set up and read precision measuring instruments such as micrometers, dial indicators, calipers, and other gaugesBasic computer aptitude to learn data entry systems as well as Microsoft Word and OutlookProficient verbal and written communication skills in English and able to effectively understand work instructions, safety procedures, and company policies.Must be able to stand for long periods of time and lift up to 25 pounds with a full range of hand and upper-body motion to work with tools and parts.Must show a customer-service mindset for on-time delivery and quality workmanshipStrong drive to make things happen and a strong “can do” attitude Preferred experience/skills: Advanced to Expert level repairing rotating equipmentPrevious experience balancing rotating equipmentPrevious experience conducting hydro test433A License Benefits Starting from Day 1: Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, and many other excellent benefits! Eligibility requirements apply to some benefits and may depend on job classification and length of employment. \#DL Req ID : R-13640 Job Family Group : Operations Job Family : OP Repair Mechanic EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve. com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Full Time
8/1/2025
Guelph, ON N1H 4E4
(23.8 miles)
Location: Guelph, OntarioCategory: Build Operate MaintainJob Status: Hourly Full-TimeShift Available: Continental day shift. Week 1: Monday, Tuesday, Friday, Saturday. Week 2: Sunday, Wednesday, ThursdayPay Rate: $42.10/hourSign-on Bonus: $3,000License Required: Must hold an Ontario or Inter-Provincial 433A Millwright CertificateAbout the RoleAs a Maintenance Millwright at Cargill, you will be responsible for ensuring the safe and efficient operation of mechanical and electrical equipment through preventative maintenance, troubleshooting, and repairs. This role requires a strong commitment to safety, technical expertise, and the ability to work in a dynamic beef processing environment.What You Need • Must be legally entitled to work for Cargill in Canada • Be 18 years or older • Ontario or Inter-Provincial 433A Millwright Certificate is required • Full License with 8,000 Apprenticeship hours completed • Minimum of 3-5 years experience as a licensed Mechanic Millwright in a manufacturing or production environment • Ability to understand and communicate in English (verbal/written) • Willingness to work overtime, weekends, holidays, and in varied environmental conditions such as but not limited to dust, noise, hot and cold • Ability to work in elevated areas (4 feet and above) • Ability to work in confined spaces • Perform physical tasks (bending, kneeling, climbing, lifting up to 50 lbs.)What You’ll Do • Complete general maintenance and repairs on machinery and equipment • Troubleshoot and resolve mechanical issues • Operate motorized vehicles and equipment • Follow all safety, food safety, and environmental regulations • Collaborate with team members and supervisors to meet production goalsPreferred Qualifications • Welding certification or other trade experience • Experience in food manufacturing and CFIA regulations • Ability to read blueprints and layout drawings • Strong problem-solving and communication skillsWhy Cargill Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day.Benefits • Life Insurance • Long Term Disability • Short Term Disability • Medical and Vision Coverage • Company DC Pension Plan • 2 Paid personal days off • Employee Assistance Program (EAP) • Employee Beef Purchase Discount Plan • Employee luncheons during the year • Tool Allowance • Boot AllowanceJoin us and reach your higher purpose at Cargill. • This job posting is for an existing vacancy. • This position is located in Guelph; however, if you are considered as a candidate, you will be contacted by a Recruiter. • Relocation assistance is not providedCargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
Full Time
8/1/2025
Guelph, ON N1H 4E4
(23.8 miles)
Location: Guelph, OntarioCategory: Build Operate MaintainJob Status: Hourly Full-TimeShift Available: Continental day shift. Week 1: Monday, Tuesday, Friday, Saturday. Week 2: Sunday, Wednesday, ThursdayPay Rate: $42.10/hourSign-on Bonus: $3,000License Required: Must hold an Ontario or Inter-Provincial 433A Millwright CertificateAbout the RoleAs a Maintenance Millwright at Cargill, you will be responsible for ensuring the safe and efficient operation of mechanical and electrical equipment through preventative maintenance, troubleshooting, and repairs. This role requires a strong commitment to safety, technical expertise, and the ability to work in a dynamic beef processing environment.What You Need • Must be legally entitled to work for Cargill in Canada • Be 18 years or older • Ontario or Inter-Provincial 433A Millwright Certificate is required • Full License with 8,000 Apprenticeship hours completed • Minimum of 3-5 years experience as a licensed Mechanic Millwright in a manufacturing or production environment • Ability to understand and communicate in English (verbal/written) • Willingness to work overtime, weekends, holidays, and in varied environmental conditions such as but not limited to dust, noise, hot and cold • Ability to work in elevated areas (4 feet and above) • Ability to work in confined spaces • Perform physical tasks (bending, kneeling, climbing, lifting up to 50 lbs.)What You’ll Do • Complete general maintenance and repairs on machinery and equipment • Troubleshoot and resolve mechanical issues • Operate motorized vehicles and equipment • Follow all safety, food safety, and environmental regulations • Collaborate with team members and supervisors to meet production goalsPreferred Qualifications • Welding certification or other trade experience • Experience in food manufacturing and CFIA regulations • Ability to read blueprints and layout drawings • Strong problem-solving and communication skillsWhy Cargill Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day.Benefits • Life Insurance • Long Term Disability • Short Term Disability • Medical and Vision Coverage • Company DC Pension Plan • 2 Paid personal days off • Employee Assistance Program (EAP) • Employee Beef Purchase Discount Plan • Employee luncheons during the year • Tool Allowance • Boot AllowanceJoin us and reach your higher purpose at Cargill. • This job posting is for an existing vacancy. • This position is located in Guelph; however, if you are considered as a candidate, you will be contacted by a Recruiter. • Relocation assistance is not providedCargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
Full Time
7/30/2025
Guelph, ON N1H 4E4
(23.8 miles)
Location: Guelph, OntarioCategory: Build Operate MaintainJob Status: Hourly Full-TimeShift Available: Continental day shift. Week 1: Monday, Tuesday, Friday, Saturday. Week 2: Sunday, Wednesday, ThursdayPay Rate: $42.10/hourSign-on Bonus: $3,000License Required: Must hold an Ontario or Inter-Provincial 433A Millwright CertificateAbout the RoleAs a Maintenance Millwright at Cargill, you will be responsible for ensuring the safe and efficient operation of mechanical and electrical equipment through preventative maintenance, troubleshooting, and repairs. This role requires a strong commitment to safety, technical expertise, and the ability to work in a dynamic beef processing environment.What You Need • Must be legally entitled to work for Cargill in Canada • Be 18 years or older • Ontario or Inter-Provincial 433A Millwright Certificate is required • Full License with 8,000 Apprenticeship hours completed • Minimum of 3-5 years experience as a licensed Mechanic Millwright in a manufacturing or production environment • Ability to understand and communicate in English (verbal/written) • Willingness to work overtime, weekends, holidays, and in varied environmental conditions such as but not limited to dust, noise, hot and cold • Ability to work in elevated areas (4 feet and above) • Ability to work in confined spaces • Perform physical tasks (bending, kneeling, climbing, lifting up to 50 lbs.)What You’ll Do • Complete general maintenance and repairs on machinery and equipment • Troubleshoot and resolve mechanical issues • Operate motorized vehicles and equipment • Follow all safety, food safety, and environmental regulations • Collaborate with team members and supervisors to meet production goalsPreferred Qualifications • Welding certification or other trade experience • Experience in food manufacturing and CFIA regulations • Ability to read blueprints and layout drawings • Strong problem-solving and communication skillsWhy Cargill Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day.Benefits • Life Insurance • Long Term Disability • Short Term Disability • Medical and Vision Coverage • Company DC Pension Plan • 2 Paid personal days off • Employee Assistance Program (EAP) • Employee Beef Purchase Discount Plan • Employee luncheons during the year • Tool Allowance • Boot AllowanceJoin us and reach your higher purpose at Cargill. • This job posting is for an existing vacancy. • This position is located in Guelph; however, if you are considered as a candidate, you will be contacted by a Recruiter. • Relocation assistance is not providedCargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
Full Time
8/10/2025
Toronto, ON M4W3E2
(21.6 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist - Product Commercialization - Cyber SecurityThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Security Solutions (SSO) group leads Mastercard’s efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President – Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains.Responsibilities/Role• Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently• Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation• Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard’s product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard• Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization• Collaborates with Product managers to document and align all product timelines and roadmaps across the domain• Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions• Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects• Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Deliver on established revenue growth and expense targets • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber)All about you• Experience in driving product development and commercialization efforts is a plusAligning with new product requirements, and implementing consistent processes to accelerate time-to-market and improve business outcomes• Understanding of product development and management principles and concepts. Specific Studio knowledge/application is a plus• Ability to understand and translate complex technical concepts into simple, understandable product narratives• Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required• Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines• Solid grasp of technical product development principles and processes• Understanding of financial concepts, including product pricing and business case development is a plus• Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.)• Demonstrated willingness to tackle different challenges with a sense of urgency and accountability• Strong Project Management skillsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
8/10/2025
Toronto, ON M4W3E2
(21.6 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management-Techincal, Data PlatformMastercard’s AI & Data Operations team is looking for a Product Manager to drive and materialize Mastercard’s enterprise data platform. The ideal candidate has experience in cloud data infrastructure or software Product Management in a matrixed organization and is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this role, you will: Set direction for how Mastercard will build and scale data infrastructure & capabilities to our market-facing teams, for both internal uses and commercial products Lead discovery and day-to-day conceptualization of the 1 –2 year strategic roadmap, focused on solving business and customer needs Partner closely with Engineering and other technical partners to develop and execute a roadmap Identify potential short- and medium-term risks to data modernization and lead efforts to address them Represent strategic position when working across functional areas, building relationships across teams to drive organizational goals, and influence direction across the enterprise Establish quantifiable KPIs for each solution and develop processes to measure them recurringly Drive adoption of existing platforms and gather feedback to inform broader strategy Leverage data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to leadership All About You The ideal candidate for this position should have: Excellent project management skills and experience leading product development cross-functional projects and teams Experience with associated technologies to partner effectively with other PM-Ts, TPMs, SDEs Proficiency in developing a project plan or product roadmap, and experience in developing and prioritizing a product backlog Skills in process improvement, focused on accelerating delivery, driving innovation, lowering costs, and improving quality Background in technology, data infrastructure, cloud technologies, or related areas An ability to recognize discordant views and take part in constructive dialog to resolve them Clear and concise verbal and written communicationMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
8/10/2025
Toronto, ON M4W3E2
(21.6 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist - Product Commercialization - DisputesThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Security Solutions (SSO) group leads Mastercard’s efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President – Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains.Responsibilities/Role• Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently• Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation• Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard’s product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard• Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization• Collaborates with Product managers to document and align all product timelines and roadmaps across the domain• Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions• Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects• Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Deliver on established revenue growth and expense targets • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Disputes Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber)All about you• Experience in driving product development and commercialization efforts is a plusAligning with new product requirements, and implementing consistent processes to accelerate time-to-market and improve business outcomes• Understanding of product development and management principles and concepts. Specific Studio knowledge/application is a plus• Ability to understand and translate complex technical concepts into simple, understandable product narratives• Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required• Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines• Solid grasp of technical product development principles and processes• Understanding of financial concepts, including product pricing and business case development is a plus• Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.)• Demonstrated willingness to tackle different challenges with a sense of urgency and accountability• Strong Project Management skillsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
8/3/2025
Toronto, ON M2N 6N5
(19.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product Analyst & Customer Operations, DisputesSenior Specialist, Product Analyst & Customer Operations, DisputesWho is Mastercard Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Role OverviewThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes Lifecycle Global Product team within Security Solutions Organization is looking for a Senior Analyst of Product & Customer Operations to drive our Disputes product strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role is a combination business analysis, data analytics, and strategy, and will play a critical role in supporting customer retention and growth strategy by looking across customer’s data, market trends, core payment trends, and behavior changes to then make data-led recommendations for product enhancements. Key Responsibilities• Build relationships across Product, Regions, Customer, and other Mastercard cross functional teams supporting Customers, such as Account Management, Customer Services, etc.• Define product usage metrics for the customer and derive insights by incorporating customer/consumer/market trends. • Define data-driven recommendations to drive customer satisfaction and revenue growth. • Engage with customer, account management, and internal/external stakeholder to implement recommendations.• Define customer usage metrics and work with Product teams to drive enhancements.• Assess market/customer opportunities incorporating accurate representations of future revenues.• Measure and monitor product performance and raise risks.• Support executive updates, customer updates, and keep stakeholders abreast of progress as well as raise risks.All About You• Experience in market analysis, business analysis, data insights/analytics and strategy experience.• Proven experience working with customer facing roles, building and managing strong relationships.• Product Management/Technology/Data experience with an ability to interpret market changes on usage• Preferred experience in Payments, Disputes, Fraud, and Chargeback products.• Experience in creating data insights into stories• Expert in creating executive presentations, excel pivots, etc. Experience with dashboard tools such as tableau, domo, etc a plus.• Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to self-start and lead.Additional InformationMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard’s security policies and practices;• Ensure the confidentiality and integrity of the information being accessed.• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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