Application Deadline:05/30/2025Address:VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group:Customer Shared Services**Training courses start in May and last 7 weeks, attendance is mandatory.**The fixed annual salary is $41,500 with variable monthly bonuses.**Work shifts from Monday to Friday, including Saturdays and Sundays.Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer’s requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.Knowledge of BMO products and services.Knowledge of competitive marketplace and trends in product offerings.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Salary:$33,850.00 - $49,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline:05/08/2025Address:105-119-129 rue St-Jacques OJob Family Group:Customer Shared ServicesSalary - $41,500 with possible monthly bonusStrong mandatory training of 7 weeks - starting in MaySchedule may vary between Monday through Sunday (day or evening)Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer’s requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.Knowledge of BMO products and services.Knowledge of competitive marketplace and trends in product offerings.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.Salary:$35,000.00 - $52,000.00Pay Type:SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

TRANSLATING IN THE AIRWhen we receive or intercept data in the air, it’s critical for us to understand it in order to act accordingly. Responsible for translating intelligence communications, Airborne Cryptologic Language Analysts utilize fluent foreign language skills to analyze messages obtained during flight. Providing threat warnings and actionable intelligence that can assist in mission planning, these highly skilled specialists are critical to keeping our missions successful and our Airmen safe.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB SCORE REQUIREMENTS72 General (G) QualificationsA minimum score of 62 on the Predictive Success Model.No record history of temporomandibular joint pain or disorderHeight no less than 59 inches and no more than 80 inchesSuccessful completion of a polygraph testCompletion of a current Single Scope Background Investigation (SSBI)Demonstrated proficiency in a designated language, or successful graduation of the Defense Language Institute in a designated languageCompletion of Aircrew Fundamentals Course, Airborne Cryptologic Linguist Course, and designated Survival SchoolsCompletion of Initial Qualification Training with a valid aviation qualificationCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

SECURING OUR TECHNOLOGYThe Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilities and provide us with the best and most secure systems so we can stay ahead of the curve in everything we do.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. ASVAB SCORE REQUIREMENTSGeneralQualificationsKnowledge of cyber system elementsCompletion of Cyber Systems Operations Initial Skills courseCompletion of a current Single Scope Background Investigation (SSBI)Completion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

FORTIFYING OUR DEFENSESMissiles and rockets are critical components of our national defense strategy. Responsible for servicing and maintaining them, Missile and Space Systems Maintenance specialists ensure these assets are fully operational at all times. From missile launchers to space lift boosters, these highly knowledgeable experts plan, organize and perform every service necessary to keep these systems in pristine working condition so they’re ready when we need them.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB ASVAB REQUIREMENTSElectronicsQualificationsKnowledge of electronic theoryCompletion of a current Single Scope Background Investigation (SSBI)Completion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

KEEPING PIPES FLOWINGThe Air Force must maintain thousands of miles of fuel and water lines essential to our daily operations. It’s the job of Water and Fuel Systems Maintenance specialists to manage the plumbing, wastewater collection systems, liquid fuel storage and natural gas distribution systems on every base. These professionals are highly trained in a wide variety of areas, including the principles of operation and construction and fire suppression systems in order to keep our bases running smoothly while upholding the highest environmental standards.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. *High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB Score Requirements47 Mechanical (M) and 28 Electronics (E)QualificationsPossession of a valid driver’s license to operate government motor vehiclesFreedom from fear of confined spaces Freedom from fear of heightsNormal color visionCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

FUELING OUR AIRCRAFT FOR FLIGHTThere is little to no room for error during flight, especially when it comes to the fuel system. Responsible for diagnosing and repairing fuel system malfunctions, Aircraft Fuel Systems specialists correct problems before planes are airborne. By completing comprehensive checks on these complex systems, these highly trained specialists ensure that fuel systems won’t malfunction during flight.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. *High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB Score Requirements47 Mechanical (M)QualificationsKnowledge of internal hardware such as valves, lines, gauges and controlsCompletion of appropriate Aircraft Fuel Systems coursesNormal color visionCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

ASSEMBLING OUR AMMOAs the world’s leading air force, we work with some of the most advanced weapons known to man. It’s the responsibility of Munitions Systems specialists to manage all aspects of nonnuclear munitions processes. Working with a high attention to detail, they store, assemble, account for and transport weapons systems to complete our missions across the world.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB SCORE REQUIREMENTS60 Mechanical (M) or 57 Electronics (E) QualificationsCompletion of basic munitions systems courseNormal color visionNormal depth perceptionNo record of untreated emotional instability or domestic violencePossession of a valid state driver’s license to operate government motor vehiclesCompletion of a current National Agency Check, Local Agency Checks and CreditCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistmentMust be a U.S. citizen

MAINTAINING AIRCRAFT INTEGRITYWhen an aircraft suffers damage, it’s essential to fix it and get back in the air. Responsible for repairing physical damage, Aircraft Structural Maintenance specialists maintain the high quality structures of Air Force aircraft. Utilizing various methods, these professionals do everything from installing replacement parts to building a replacement from scratch in order to restore the structural integrity of the aircraft and ensure the safety of the Airmen who fly them.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. *High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB Score Requirements47 Mechanical (M)QualificationsKnowledge of aircraft construction featuresCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

SPECIALIZED AIRCRAFT IS OUR SPECIALTYThe Air Force employs hundreds of tactical aircraft to complete our missions, including fighters, strike-fighters and attack planes. It’s the responsibility of Tactical Aircraft Maintenance specialists to ensure that every component of these high-performance aircraft is maintained to the most exacting standards. These experts ensure that the aircraft in their care are ready to fly at a moment’s notice so that pilots can safely and effectively complete their mission.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. *High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB Score Requirements47 Mechanical (M)QualificationsKnowledge of principles applying to aircraft systemsNormal color visionCompletion of a current National Agency Check, Local Agency Checks and CreditCompletion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment