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Information Technology Jobs
Full Time
7/1/2025
Toronto, ON M4W3E2
(14.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Cybersecurity Product & ComplianceThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The RiskRecon Product team is looking for a Cybersecurity Compliance & Threat Intelligence Product Manager to strengthen our product’s security posture and ensure we meet the evolving expectations of our customers and regulatory frameworks. The ideal candidate is deeply knowledgeable about cybersecurity, passionate about security-driven product development, and experienced in working across teams to deliver secure, trusted solutions.RoleIn this security and product-facing position, you will:• Drive the implementation and ongoing execution of FedRAMP and other regulatory compliance initiatives.• Partner with internal teams to ensure security controls are implemented, tested, and meet customer and regulatory expectations.• Respond to customer security due diligence requests, audits, and risk assessments.• Participate in the integration of threat intelligence data sources into the RiskRecon platform, in coordination with product, engineering, and security teams.• Help shape product features to align with threat intelligence capabilities and customer security needs.All About YouThe ideal candidate for this position should:• Have a strong foundation in cybersecurity principles, security frameworks (e.g., FedRAMP, NIST, ISO), and risk management best practices.• Be confident working across teams to translate security requirements into actionable product and engineering work.• Understand how threat intelligence data is structured, sourced, and used by customers for third-party risk evaluation.• Be skilled in evaluating and communicating the security posture of a system to both technical and non-technical stakeholders.• Be capable of writing and presenting clearly to customers, auditors, and internal leadership.• Have experience with security tooling, network scanning, and basic data analysis or scripting (SQL, MongoDB, read JSON formatting) to support investigations and validation.• Familiarity with customer-facing SaaS product development.• Experience coordinating with engineering teams on security or data integration work.• Understanding of threat actor behavior and how intelligence feeds enhance detection and prevention.• Knowledge of cloud-native architectures and how security applies in those environments.#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/8/2025
Toronto, ON M4W3E2
(14.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Software EngineerWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewMastercard Security Solutions develops and delivers world-class risk, security products, and services for Mastercard customers across the globe. As part of this organization, the Strategic Data Acquisitions team is responsible for:Providing Risk analytics data and insights to Mastercard and its worldwide customers.Maintenance of existing and development of new risk solutions and monitoring data driven products/services.The RiskRecon team is looking for a Senior Software Engineer to lead and help a team in designing, developing, and delivering risk assessment software solutions with a high level of innovation as well as integrations in support of Mastercard and its customers. The challenge is to create a high-performing platform, compelling visualizations, and intuitive workflows that allow users to derive insights and in turn protect their assets.RoleAs a Senior Software Engineer, you will:• Design, build, and maintain efficient, reusable, and reliable code• Improve existing, and build new full-stack solutions• Be accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates• Perform system maintenance and troubleshoot production incidents• Collaborate with Quality Assurance engineers on testing processes – ensuring adequate test coverage in unit testing, system testing/integration, and performance testingAll About You• Solid experience with Python is required• Ability to adapt to and learn new programming languages quickly• Prior experience with Elixir, React/JavaScript, HTML, and CSS is a plus• Experience with AWS and Terraform is a plus• Experience with Docker containers• Experience with wide range of data store technologies – Postgres, MongoDB, Elasticsearch, Kubernetes, Kafka etc.• Strong understanding of Software Engineering Concepts and agile methodology is required• Prior experience contributing to the development of large-scale web applications• High degree of flexibility and ability to strive in an entrepreneurial environment• Strong communication skills -- both verbal and written• Willingness and ability to quickly learn and take on new challenging opportunities• Prior experience in delivering secure solutions• Demonstrate Mastercard Core Competencies – trust, partnership, initiative, and agility• Bachelor's degree in Computer Science or equivalent experience#LI-FT1#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/8/2025
Toronto, ON M4W3E2
(14.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Software Engineer-(Python Expertise)Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview:Mastercard’s RiskRecon team is looking for a Lead Software Engineer to drive the design, development, and delivery of cutting-edge risk assessment software solutions. In this role, you will lead a team in building high-performance platforms, intuitive workflows, and compelling visualizations that empower users to gain insights and protect their assets. Your contributions will support Mastercard and its customers by ensuring secure, scalable, and innovative technology solutions. Role:• Design, develop, document, and test software components and subsystems, ensuring maintainability and version control best practices.• Interpret technical specifications to create scalable, future-ready designs and contribute to project planning.• Conduct functional and performance testing, enhance existing solutions, and build new full-stack applications.• Drive the end-to-end software development lifecycle, including requirements gathering, design, implementation, testing, and deployment.• Work closely with cross-functional teams, provide task estimations, and share expertise in emerging technologies and best practices.• Lead and mentor a team of software engineers, fostering innovation, maintaining high-quality standards, and ensuring smooth development processes. All About You:• Proficiency in Full-Stack Development with extensive experience in both front-end (React, JavaScript, HTML, CSS) and back-end (Python, Node.js, Java, or Elixir) technologies, including API design, database management, and system integration.• Experience with AWS and cloud technologies, Docker, Kubernetes, and modern data stores (PostgreSQL, MongoDB, Elasticsearch, Kafka).• Familiarity with best practices in software development, including TDD/BDD, unit testing, CI/CD, and Agile methodologies.• Solutions-oriented mindset with the ability to identify and implement the best-fit technologies to meet business needs.• Proven experience in developing large-scale, secure web applications with a focus on performance and scalability.• Strong communication and leadership skills, with the ability to collaborate in a dynamic, fast-paced environment.• Demonstrated ability to thrive in an entrepreneurial setting while embodying Mastercard’s core values: trust, partnership, initiative, and agility.• Bachelor’s degree in computer science, Software Engineering, or a related technical field, or equivalent practical experience.#LI-FT1#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/8/2025
Toronto, ON M4W3E2
(14.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Software EngineerLead Software EngineerWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The RiskRecon team is looking for a Lead Software Engineer to lead and help a team in designing, developing, and delivering risk assessment software solutions with a high level of innovation as well as integrations in support of Mastercard and its customers. The challenge is to create a high-performing platform, compelling visualizations, and intuitive workflows that allow users to derive insights and in turn protect their assets.RoleDesign, code, document, and test components/subsystems to a high standard, ensuring solutions are easily maintainable and tracked in a version control system. Must be solutions-orientedultimately finding and implementing the ‘best fit’ solution to address the requirement on time while interpreting technical specifications to produce detailed designs with future extension in mind. Perform functional and performance testing of solutions, collaborate with other Software Engineers on testing processes, and ensure adequate test coverage in unit testing, system testing/integration, and performance testing. Provide task estimates, assess the level of complexity, and provide input to project scheduling while ensuring tasks get executed on time and to required standards. Pass on knowledge of various technologies to other team members and functions while designing, building, and maintaining efficient, reusable, and reliable code. Improve existing and build new full-stack solutions while being accountable for the full systems development life cycle, including high-quality requirements documents, use cases, design, test strategy, performance benchmarking, and deployment plans. Conduct feasibility studies, cost and time analysis, and detailed estimates while ensuring the release rollout and contingency/back-out plans are well documented.All About You Experienced in leading teams to design and build scalable full-stack applications using Python, Node.js (backend), React (frontend), and AWS for cloud-native solutions."Proficiency in Software Development Best Practices (TDD/BDD, Unit Testing, Continuous Delivery) with a strong understanding of Software Engineering Concepts and agile methodology. Very good analytical and problem-solving skills, with solid experience in Python and a strong knowledge of internet-related technologies (TCP/UDP, DNS, HTTP, etc.). Experience with AWS and cloud technologies is required, along with experience with Docker containers and a wide range of data store technologies such as Postgres, MongoDB, Elasticsearch, Kubernetes, and Kafka. Ability to adapt to and learn new programming languages quickly, with prior experience in Elixir, React/JavaScript, HTML, and CSS as a plus. Prior experience contributing to the development of large-scale web applications, delivering secure solutions, and demonstrating a high degree of flexibility in an entrepreneurial environment. Strong communication skillsboth verbal and writtenwith a willingness and ability to quickly learn and take on new challenging opportunities. Demonstrate Mastercard Core Competenciestrust, partnership, initiative, and agilitywhile holding a Bachelor’s degree in Computer Science or equivalent experience.#LI-FT1#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/8/2025
Toronto, ON M4W3E2
(14.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead DevOps Security EngineerLead DevOps Security Engineer- Overview - This position will work as part of a DevOps team that focuses on security services for Mastercard. 100% in AWS, this environment consists of dozens of AWS accounts that provide infrastructure and security services for the RiskRecon product for Mastercard. AWS proficiency is required. Especially in infrastructure, security, automation, deployment maturity, monitoring/alerting, along with self healing of environments. Team works heavily with development groups along with product management to ensure a quick pace along with robust security and uptime.- Role - Proficient in AWS Networking - VPCs, Subnetting, NAT, NACLs, Security Groups, VPC Endpoints, Transit Gateways, Routing Tables, Network Interfaces, etc. - Application Load Balancers, Network Load Balancers, Target Groups, Network Bridging, Listener Routing, etc. - WAF rules and logging, Shield configuration and monitoring, DDOS protection, Cloudfront configuration - Route 53 - Proficient in AWS EC2 - Linux instances, volumes, spot, hardened and secured AMIs, snapshots, auto scaling groups, launch templates, etc - Proficient in AWS ECS - Docker, Tasks, Clusters, etc - Proficient in Cloudtrail and Cloudwatch - Logging, monitoring, and alerting for infrastructure and security issues - Proficient in AWS EKS - Docker, Clusters, resources, and instances - Proficient in AWS IAM - Roles, Policies, Resource policies, conditions, SCPs, etc - Proficient in Linux OS - Shell scripting, host monitoring and alerting, host tuning - Proficient in AWS CLI and Systems Manager - Automation and Administration - Proficient in AWS Config - Compliance and reporting - Good understanding of Git, AWS Codecommit, Terraform, RDS, KMS, HSM, Workspaces- All about You/Experience - Candidate must have at least 10 years of experience in Enterprise Level Information Technology experience - Candidate must have a minimum of 5 years of AWS experience working with multiple AWS accounts - Candidate should have a Bachelors Degree - Ideal candidate will be able to function individually and within a team. Excellent communication skills required. Will be responsible for infrastructure and security for large multi-account AWS environment and must have experience working within a similar environment. Must be able to compile documentation as well as regular system and security reports.#SecuritySolutions Pay RangesToronto, Canada: $108,000 - $173,000 CADMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Full Time
6/6/2025
Woodbridge, ON L4L 2Y3
(13.0 miles)
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: This Pump Millwright role will be located at our Toronto Quick Response Center. The Millwright is responsible for pump dismantlement, cleaning, inspecting and assembly. The Millwright will work on a diverse range of rotating equipment including, but not limited to, BBx, OHx, vertical pumps, and other high energy pumps. You will work with team leads and other team members to execute work as provided on work instructions, routers, drawings, and checklists. Join a team known for excellence in pump repair for Eastern Canada and beyond! NEW HIRES ARE ELIGIBLE FOR A $10,000 SIGN ON BONUS! APPLY TO FIND OUT MORE! Relocation will be considered. No Visa or other sponsorships available for this role. 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Full Time
6/10/2025
Mississauga, ON L5B 0
(3.2 miles)
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. The Associate Director Sales (ADS) will play an integral role within the Neuroscience Business Unit in Canada. The ASD will lead and develop a high performing and patient driven Sales Team. 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Full Time
6/13/2025
Hamilton, ON L9H 7L8
(25.6 miles)
Location: HamiltonEmployment Status: Hourly Full-TimeFunction: Customer Experience Job ResponsibilitiesBusiness Unit(s):The PythonX team are responsible for providing automated robotic plasma cutting solutions, primarily for use in the structural steel market.Our Service department is responsible for the providing technical support to direct end-user customers for service / maintenance contracts and warrantee related solutions, as well as, troubleshooting and problem solving with respect to customer issues.The PythonX team are expected to deliver results while contributing to Lincoln Electric’s ongoing business activities and priorities, as well as, meeting internal and external customer requirements in a timely, discreet and ethical manner.Major Responsibilities:Must be able to converse in the English language at a high level, both written and spoken. Additional languages (Spanish, French) an assetGlobal technical support, both via the Call-Center and onsite, for Lincoln Electric’s PythonX Plasma Cutting equipmentResponsibilities include technical phone/email/Skype support during normal business hours and periodic overnight support via 24/7 phone systemOnsite responsibilities include commissioning and training of customer during installation of the PythonX machine, mechanical and electrical trouble shooting, calibration and review of completed production units, and other services as requiredThe person in this position must be highly technical, with an understanding of electrical, mechanical, pneumatic and robotic systems, and the ability to troubleshoot complex problemsMust have strong communication skills; This position has contact with a variety of people and personalities at all levels, requiring the role to manage both up and down, as well as develop relationships with our Customers.Understands the Mission Critical nature of our customer base; promotes an exceptional service experience that ensures all customers treated in a professional and consistent manner and aligns priorities to ensure minimal downtime on machines.To actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the department, as well as other departments across the company.To continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.To fully abide and actively support Lincoln Electric’s Environmental Health & Safety policies, practices and procedures with respect to protecting the environment, the conservation of nature resources and the Health & Safety of all employees.To conduct any general duties, specific projects and responsibilities as assigned or required by the Service Manager in a timely and professional mannerJob RequirementsMinimum Experience & Training Requirement:Excellent communication skills in English, both verbal and written. Aditional Langauges an asset.2-5 years of technical service or maintenance experience in a manufacturing environmentUnderstanding of industrial environments, automation, engineering and production processes, mechanical, electrical, and pneumatic systemsExperience and/or knowledge of Plasma cutting or the steel fabrication industry also an assetMust have Valid Passport and ability to travel internationally up to 50%High level of integrity, confidentially, and accountability; Strong organizational skillsEffective computer skills; Microsoft Office and Computer Aided Design (CAD) Software.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Full Time
7/1/2025
Hamilton, ON L9H 7L8
(25.6 miles)
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.Location: Hamilton Employment Status: Hourly Full-Time Function: Customer Experience Job ResponsibilitiesBusiness Unit(s):The PythonX team are responsible for providing automated robotic plasma cutting solutions, primarily for use in the structural steel market.Our Service department is responsible for the providing technical support to direct end-user customers for service / maintenance contracts and warrantee related solutions, as well as, troubleshooting and problem solving with respect to customer issues.The PythonX team are expected to deliver results while contributing to Lincoln Electric’s ongoing business activities and priorities, as well as, meeting internal and external customer requirements in a timely, discreet and ethical manner.Major Responsibilities:Must be able to converse in the English language at a high level, both written and spokenGlobal technical support, both via the Call-Center and onsite, for Lincoln Electric’s PythonX Plasma Cutting equipmentResponsibilities include technical phone/email/Skype support during normal business hours and periodic overnight support via 24/7 phone systemOnsite responsibilities include commissioning and training of customer during installation of the PythonX machine, mechanical and electrical trouble shooting, calibration and review of completed production units, and other services as requiredThe person in this position must be highly technical, with an understanding of electrical, mechanical, pneumatic and robotic systems, and the ability to troubleshoot complex problemsMust have strong communication skills; This position has contact with a variety of people and personalities at all levels, requiring the role to manage both up and down, as well as develop relationships with our CustomersUnderstands the Mission Critical nature of our customer base; promotes an exceptional service experience that ensures all customers treated in a professional and consistent manner and aligns priorities to ensure minimal downtime on machines.To actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the department, as well as other departments across the company.To continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.To fully abide and actively support Lincoln Electric’s Environmental Health & Safety policies, practices and procedures with respect to protecting the environment, the conservation of nature resources and the Health & Safety of all employees.To conduct any general duties, specific projects and responsibilities as assigned or required by the Service Manager in a timely and professional mannerJob RequirementsMinimum Experience & Training Requirement:Excellent communication skills in English and Spanish, both verbal and written2-5 years of technical service or maintenance experience in a manufacturing environmentUnderstanding of industrial environments, automation, engineering and production processes, mechanical, electrical, and pneumatic systemsExperience and/or knowledge of Plasma cutting or the steel fabrication industry also an assetMust have Valid Passport and ability to travel internationally up to 50%High level of integrity, confidentially, and accountability; Strong organizational skillsEffective computer skills; Microsoft Office and Computer Aided Design (CAD) Software.Lincoln Electric is an Equal Opportunity Employer.All qualified applicants will be considered for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex (including pregnancy), sexual orientation or any other Prohibited Ground. Lincoln Electric Company of Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.By applying to this position, you confirm that you hold Canadian citizenship, permanent residency, or a valid work permit.We appreciate your consideration for this opportunity,however only chosen applicants will be contacted.Please consult our Job Applicant Privacy Notice available athttps://lered.info/JobApplicantNotice2025
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