Application Deadline:06/14/2025Address:2465 Argentia RoadJob Family Group:Customer Shared ServicesProvides leadership and strategic oversight to the Canada Collections Call Centre overseeing all aspects of a call center's operations, ensuring efficient and effective customer service and satisfaction while aligning with broader business goals with respect to liquidation and cure rates and hardship. As Director and Head of Canada Call Centre, you are responsible for managing teams, setting performance goals, implementing strategies to improve processes, ensuring compliance with quality standards and regulationsBusiness OperationsCollaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.Identifies emerging issues and trends to inform decision-making.Networks with industry contacts to gather competitive insights and best practices.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Broader work or accountabilities may be assigned as needed.Execution ExcellenceDevelops rapport and instils confidence with clients, staff and business partners in order to develop credibility and earn their trustWith the support of the Customer Care Team, addresses the most complex escalated customer requests and transactions.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Develops action plans and solutions to address and safeguard the Bank’s interests.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Defines business requirements for analytics & reporting to ensure data insights inform business decision making.Designs, develops and directs the planning of the operational programs and strategies including frameworks, tools and processes.Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.Ensures programs are executed efficiently and effectively to meet business plans and objectives.Leads the design, implementation and management of core business/group processes.Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.Leadership and People management:Reviews and continually monitors performance of existing accounts and client relationshipsSupports and equips senior managers to drive agent performance resultsDevelops and executes strategies to continuously build out core competencies required for collectors to efficiency and effectively execute collections callsManages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Develops and executes tactics/plans to drive specific behaviours, activities, and results.Oversees the design, development, and implementation of tools and training required to deliver business results with a customer and collector focusEnables teams to deliver exceptional customer service that builds trust through expertise, responsive service and support.Supports and enables continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Influences how teams/groups work together.Ensure compliance with documented policies and procedures to execute transactions, activities and processes.Communicates abstract concepts in simple terms.Develops, maintains and executes a business plan, including relationship management strategies, to achieve retention objectives.Enables exceptional customer service that builds trust through expertise, responsive service and support.Qualifications:Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Expert.Knowledge of competitive marketplace and trends in product offerings - Expert.Negotiation skills – Expert.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - ExpertSalary:$103,500.00 - $192,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Are you ready to explore exciting nursing opportunities internationally Discover RN positions in Utica, NY, where you can make a difference in patients' lives and thrive in a supportive healthcare community. Explore a wide range of RN job opportunities with the Mohawk Valley Health System, home of the Wynn Hospital, the newest hospital in New York State! Attend right from the comfort of your home, and take the next step in your nursing career! Mark your calendars for May 13th! Register at the link below to secure your spot at this virtual event. Don't miss this chance to take the next step in your nursing career and take the first step towards your next adventure!

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Job Summary This Pump Millwright role will be located at our Toronto Quick Response Center. The Millwright is responsible for pump dismantlement, cleaning, inspecting and assembly. The Millwright will work on a diverse range of rotating equipment including, but not limited to, BBx, OHx, vertical pumps, and other high energy pumps. You will work with team leads and other team members to execute work as provided on work instructions, routers, drawings, and checklists. Join a team known for excellence in pump repair for Eastern Canada and beyond! NEW HIRES ARE ELIGIBLE FOR A $10,000 SIGN ON BONUS! APPLY TO FIND OUT MORE! Relocation will be considered. No Visa or other sponsorships available for this role. Requirements Approach the pump with craftsman mindset.8+ years of pump repair experienceAble to read and interpret prints, shop drawings, assembly checklists, and other written work instructionsAccurately set up and read precision measuring instruments such as micrometers, dial indicators, calipers, and other gaugesBasic computer aptitude to learn data entry systems as well as Microsoft Word and OutlookProficient verbal and written communication skills in English and able to effectively understand work instructions, safety procedures, and company policies.Must be able to stand for long periods of time and lift up to 25 pounds with a full range of hand and upper-body motion to work with tools and parts.Must show a customer-service mindset for on-time delivery and quality workmanshipStrong drive to make things happen and a strong “can do” attitudeHigh school diploma or equivalent Essential Duties and Responsibilities Use mechanical aptitude to repair and assemble pumpsExperience in reading prints and drawingsFollow pre-job brief and checklists prior to assembly or disassembly of a pump.Experience with the proper power and hand tools needed to assemble rotating equipmentInspect and verify quality of finished work with precision measurement tools (i. e. micrometers, dial indicators, calipers, etc.)Conduct low pressure air tests and high pressure hydrostatic testsBalancing impellers and rotorsUtilize cranes, lifting devices, and fork trucksCommunicate clearly to peers and supervisors any related job issuesAbility to work efficiently within fixed time windows for each manufacturing processExhibit behavior that encourages teambuilding, decision making, problem solving, and continuous improvementsComply with all Flowserve policies and procedures; specifically around time and attendance, safety, and productivity Preferred Advanced to Expert level repairing rotating equipmentPrevious experience balancing rotating equipmentPrevious experience conducting hydro test433A License Benefits Starting from Day 1: Medical, Dental & Vision Insurance (including FSA and HSA options)Life Insurance + Supplemental Life, Child, Spousal, and AD&D InsuranceShort and Long Term DisabilityRetirement Planning, 401(k) plan, & Financial Wellness ResourcesEducational Assistance ProgramTime off Policies (including sick leave, parental leave, and paid vacation)Eligibility requirements apply to some benefits and may depend on job classification and length of employment. \#DL Req ID : R-13640 Job Family Group : Operations Job Family : OP Repair Mechanic EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve. com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

Restriction: Canadian Position (Bilingual French Required)About the RoleThe Field Solution Architect I plays a crucial role in supporting pre-sales technical inquiries regarding product features and functionalities. This position involves recommending tailored solutions and sizing based on customer input, assisting hardware and software engineering teams with troubleshooting technical escalations, and collaborating with internal and external partners to create innovative technology solutions. You will educate customers on current technologies and foster relationships with vendors and clients. This role may involve specialization in a specific vendor or support across multiple technologies. Additionally, you will be responsible for creating and delivering demonstration training enablements to partners on-site.In this role, you will drive the adoption of Palo Alto Networks' Next Generation security platform and technology solutions, deliver customized training, replicate best practices, and demonstrate Palo Alto Networks products to partner technical personas. You will promote enablement pathways to partners, empowering them to establish competencies in Palo Alto Networks products, sales, and implementation.What You'll DoTechnical Support: Address partner pre-sales technical inquiries regarding sizing, product features, capabilities, deployment requirements, product distribution guidelines, and certification processes.Solution Identification: Collaborate with partners to identify optimal solutions that align with customer requirements and overall strategy in response to RFI/RFP documents.Training Delivery: Conduct custom technical training presentations for resellers and their end customers across various technologies.Collaboration: Work with peers to create and develop solutions in solution centers or demo platforms for both internal and partner use.Event Participation: Host and participate in Executive Briefings, Technical Conferences, Trade Shows, Seminars, On-site and Virtual Trainings, and Marketing Events for reseller and vendor partners.Vendor Training: Engage in vendor training to support certifications in focus technical areas and create technical roadmaps for partner skill enhancement.What We're Looking ForExperience: 3 to 5 years of relevant work experience in cybersecurity, particularly across security domains such as network infrastructure, endpoint, and cloud, within a large strategic partner community.Communication Skills: Strong ability to communicate clearly and effectively, conveying necessary information and conducting formal presentations.Leadership: Demonstrated leadership skills with a proactive approach to generating new ideas and assertively leading initiatives.Organizational Skills: Excellent organizational and time management skills, with the ability to drive tasks to completion and adapt to changing priorities.Technical Proficiency: Ability to quickly learn and adapt to new systems and technologies, with proficiency in relevant computer systems and applications at various levels.Interpersonal Skills: Strong negotiation skills and the ability to effectively interact with management and diverse teams.Working Conditions Occasional non-standard work hours or overtime as business requires.May be located at a reseller / customer location.Professional, office environment.Frequent Travel Required (25%). Annual Pay Range Requirement: Annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer . Hiring Salary Range: $80,000-$90,000 CADDescription du poste Restriction : Poste canadien (bilingue franais requis) propos du rleLe rle de Field Solution Architect I est crucial pour rpondre aux demandes techniques pr-vente concernant les fonctionnalits des produits. Ce poste implique de recommander des solutions sur mesure et de dimensionner en fonction des besoins des clients, d'aider les quipes d'ingnierie matrielle et logicielle rsoudre les escalades techniques, et de collaborer avec des partenaires internes et externes pour crer des solutions technologiques innovantes. Vous duquerez les clients sur les technologies actuelles et favoriserez les relations avec les fournisseurs et les clients. Ce rle peut impliquer une spcialisation dans un fournisseur spcifique ou un soutien travers plusieurs technologies. De plus, vous serez responsable de la cration et de la livraison de formations de dmonstration aux partenaires sur site.Dans ce rle, vous encouragerez l'adoption de la plateforme de scurit de nouvelle gnration de Palo Alto Networks et des solutions technologiques, dlivrerez des formations personnalises, reproduirez les meilleures pratiques et dmontrerez les produits Palo Alto Networks aux personnes techniques des partenaires. Vous promouverez les voies de formation aux partenaires, les aidant tablir des comptences dans les produits Palo Alto Networks, la vente et la mise en uvre.Ce que vous ferez Support technique : Rpondre aux demandes techniques pr-vente des partenaires concernant la dimensionnement, les fonctionnalits des produits, les capacits, les exigences de dploiement, les directives de distribution des produits et les processus de certification.Identification de solutions : Collaborer avec les partenaires pour identifier les solutions optimales qui rpondent aux besoins des clients et la stratgie globale en rponse aux documents RFI/RFP.Livraison de formations : Raliser des prsentations techniques personnalises pour les revendeurs et leurs clients finaux travers diverses technologies.Collaboration : Travailler avec des collgues pour crer et dvelopper des solutions dans des centres de solutions ou des plateformes de dmonstration pour une utilisation interne et par les partenaires.Participation des vnements : Accueillir et participer des briefings excutifs, des confrences techniques, des salons professionnels, des sminaires, des formations sur site et virtuelles, et des vnements marketing pour les partenaires revendeurs et fournisseurs.Formation des fournisseurs : Participer des formations de fournisseurs pour soutenir les certifications dans les domaines techniques cibls et crer des feuilles de route techniques pour l'amlioration des comptences des partenaires.Ce que nous recherchons Exprience : 3 5 ans d'exprience pertinente dans la cyberscurit, en particulier dans les domaines de la scurit tels que l'infrastructure rseau, les points de terminaison et le cloud, au sein d'une grande communaut de partenaires stratgiques.Comptences en communication : Capacit communiquer clairement et efficacement, transmettre les informations ncessaires et raliser des prsentations formelles.Leadership : Comptences dmontres en leadership avec une approche proactive pour gnrer de nouvelles ides et diriger des initiatives de manire assertive.Comptences organisationnelles : Excellentes comptences organisationnelles et de gestion du temps, avec la capacit de mener les tches terme et de s'adapter aux priorits changeantes.Comptence technique : Capacit apprendre rapidement et s'adapter de nouveaux systmes et technologies, avec une matrise des systmes informatiques et des applications pertinentes divers niveaux.Comptences interpersonnelles : Comptences solides en ngociation et capacit interagir efficacement avec la direction et des quipes diversifies.Conditions de travail Heures de travail non standard occasionnelles ou heures supplmentaires selon les besoins de l'entreprise.Peut tre situ chez un revendeur / client.Environnement professionnel de bureau.Voyages frquents requis (25%).Exigence de fourchette de rmunration annuelle:La rmunration annuelle offerte sera base sur plusieurs variables, y compris la localisation gographique, l'exprience de travail, l'ducation et les comptences/ralisations, et sera mutuellement convenue au moment de l'offre.Fourchette de salaire l'embauche: 80 000 $ - 90 000 $ CADKey SkillsWhat's In It For You Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Software EngineerOverview:Mastercard is seeking a Senior Software Engineer to join our Security and Cyber Solutions team. In this role, you will design and implement scalable data engineering solutions on the Databricks platform while working closely with internal users across different locations.The ideal candidate will have expert knowledge of software development processes, along with solid experience in testing and evaluating systems. This person should be highly motivated in finding technical issues and fixing them with meticulous code.This is a hybrid position based in Toronto, Canada, requiring three days per week onsite.Role:• Develop tools and frameworks to automate the development, testing, deployment, and operation of services.• Design and scale distributed applications using both synchronous and asynchronous patterns.• Build reliable, efficient ETL pipelines and APIs for secure data access and analytics.• Collaborate with global teams to evaluate and improve engineering efficiency, performance, and scalability.• Monitor and maintain system functionality, identifying areas of improvement and proactively addressing issues.• Partner with Product Managers and UX Designers to shape and deliver future product features and capabilities.• Ensure high standards of software quality through best practices in code quality, testing, and documentation.All About You:• Proven experience as a Software Engineer or Developer in Agile environments.• Strong programming skills in Python and Java.• Proficiency with Databricks, AWS, Terraform, and SQL.• Experience designing and maintaining scalable ETL pipelines and integrating RESTful APIs.• Familiarity with relational databases and big data technologies (e.g., Spark, Hadoop).• Strong understanding of software development lifecycle, networking, and system design.• Ability to clearly document processes related to development, testing, analytics, and support.• Experience with rapid development cycles and CI/CD in a cloud-based environment.• Strong scripting and test automation capabilities.• Strong problem-solving skills and the ability to work with distributed teams.• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical stakeholders.• Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will be considered.#LI-NF1 #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVP, Product Strategist – CyberSecurity ProductsWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.We are expanding our focus on the Small and Medium Business (SMB) and Government segments and seeking a forward-thinking Product Strategist to define and drive our cyber product strategy for these markets.Role Overview:As a Product Strategist for Cyber Products (SMB & Government Segments), you will be responsible for shaping the strategic direction, roadmap, and go-to-market approach for cybersecurity products tailored for SMBs and government entities. You will leverage market insights, customer needs, and competitive analysis to develop solutions that address the unique security challenges faced by these segments. This role requires a blend of strategic thinking, product management expertise, and a deep understanding of the SMB and government cybersecurity landscape.Key Responsibilities:• Define and execute the SMB and government cybersecurity product strategy, aligning with business goals and market demands.• Conduct market research, competitive analysis, and customer segmentation to identify opportunities and gaps in cybersecurity solutions for SMBs and government entities.• Develop and maintain a comprehensive SMB and government segment strategy, ensuring scalability, affordability, and effectiveness of security offerings.• Collaborate with cross-functional teams, including product management, engineering, sales, and marketing, to drive product development and market adoption.• Define key success metrics and monitor performance, adjusting strategy based on customer feedback and market trends.• Develop business cases and value propositions to support new product initiatives and enhancements.• Work closely with channel partners and distribution networks to optimize product reach and adoption in the SMB and government markets.• Stay ahead of cybersecurity trends, regulatory changes, and emerging threats that impact SMBs and government entities.• Serve as a thought leader, providing insights on SMB and government security needs and advocating for innovative solutions.Qualifications:• Bachelor’s degree in Business, Computer Science, Cybersecurity, or a related field; advanced degree preferred.• Experience in product strategy, product management, or related roles in cybersecurity or technology.• Demonstrable experience in executing successful product/service launches in the SMB segment.• Strong understanding of cybersecurity challenges faced by SMBs and government entities, including compliance, risk management, and threat landscapes.• Proven ability to develop and execute product strategies that drive growth and market penetration.• Excellent analytical skills with the ability to translate data into actionable insights.• Strong communication and stakeholder management skills.• Experience working with SaaS-based security solutions and/or managed security services is a plus.• Familiarity with SMB and government buying behaviors, sales channels, and customer support models.Why Join Us • Opportunity to shape the future of cybersecurity for SMBs and government entities.• Work with a dynamic team passionate about protecting businesses and government organizations from cyber threats.• Competitive salary, benefits, and professional growth opportunities.If you are a strategic thinker with a passion for cybersecurity and innovation, we invite you to apply and be part of our mission to secure SMBs and government entities in an evolving digital landscape.#securitysolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product Development, Identity SolutionsThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.A critical area within Identity Solutions is the Payment Verification team which develops global e-commerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.About the Role: • Support development and enhancement of new and existing identity risk AI models that power risk assessment services for digital commerce, including network tokens and wallets in partnership with cross-functional teams, including data science, engineering, regional partners and commercialization • In partnership with product managers, translate market needs into AI model requirements and roadmaps to ensure the solutions the models power are meeting customer needs and contribute to growth of the Payment Verification business• Partner with Data Science team to evaluate and prioritize new model features, technologies, and data sources based on customer insight, market opportunity, and team objectives• Collaborate with privacy/legal to support the AI Governance review process• Track and progress development of modeling-related engineering work in partnership with various engineering and data science teams• Investigate and analyze model performance to identify areas of improvement. • Monitor success metrics and KPIs of our AI models to ensure effectiveness of product offerings• Create KPIs, product documentation, AI governance, training, and other collateral for new model development• Support the execution of go-to-market plans for model refinements and refreshes with commercialization and regional teamsAll About You• Demonstrable experience in product conceptualization, design, and commercialization and/or data science; Product Management, Data Science or related experience preferred• Experience and/or knowledge of machine learning models, e-commerce, payments fraud, identity and/or security technologies is preferred• Technical experience working with APIs, databases, and data-centric applications• Demonstrated track record achieving business objectives and building business relationships within a large matrixed organization• Experience working closely with Data Science and and understand of how AI and Models work• Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive working relationships• Ability to write SQL queries and/or Python scripts is a plus• Comfortable with ambiguity and resilient when tackling challenges • Ability to analyze complex issues and provide direction towards resolution• An entrepreneurial, self-starter mindset with a bias for action• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Software EngineerWho is Mastercard We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team –one that makes better decisions, drives innovation, and delivers better business results. OverviewServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Supporting the Mastercard Cyber and Security Services program, members of this team have an opportunity to build new and extend current fraud prevention and cyber security services. This exciting area within Mastercard is growing fast and creating cutting edge technologies that prevent fraud across the globe. This is an agile team that will be balanced across full stack engineering and data engineering. The team will also provide leadership for other teams in using strong architecture and technology delivery practices that create the best solutions. The Lead Software Engineer will play a critical role in creating new products and new functionality. Role • Designing and delivering detailed solutions to complex technical challenges, while helping your team understand and follow the path forward. • Providing technical subject matter expertise and strategic technical direction on your assigned projects. • Looking for ways to automate and improve the entire lifecycle: build, operate, and run processes for enhanced efficiency. • Leading the integration of services with a strong focus on optimizing customer experience and journey. • Continuously expanding your technical knowledge - always striving to improve and innovate within our systems. • Leading technical demos, guiding discussions with Product Owners, and championing the adoption of best practices. • Reviewing code, test automation, and other engineering deliverables to ensure they meet high standards. • Mentoring and providing technical guidance to junior engineers, helping them grow in their careers. • Contributing to development with a mix of Java, JavaScript, Python, SQL, and Spark. All About You • Advanced expertise in Java with Spring Boot development, including design patterns, performance optimization and troubleshooting.• Solid experience designing and developing RESTful services. • Experience with data analysis and problem-solving in technical environments. • Detail-oriented, and proactive with a knack for thriving under pressure in collaborative, Agile settings. • Self-motivated with a continuous learning mindset and a drive to take on new challenges. • Strong verbal and written communication skills, with an ability to foster relationships and work effectively within a team. • Proficient in SQL and confident using it for complex data challenges. • Familiarity with cloud technologies, such as AWS and Pivotal Cloud Foundry is an asset.• Exposure to Hadoop, Spark, Hive is an asset. • Experience with frameworks like Angular or React is an asset.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Technical Program ManagerLead Technical Program ManagerMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.The Technical Program Management team is looking for a Lead, Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about working with the customer experience journey, global technology engineering teams, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays. • Secures resources, scopes efforts, outlines priorities and establishes delivery milestones. • Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions. • Looked to as first point of contact for projects. Can communicate with confidence to senior leaders. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings. • Has experience in and understands industry technologies. Understands their program, product, or technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details. • Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers. • Nurtures good working relationships with engineers, managers, and peers. • Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements. All About YouThe ideal candidate for this position should:• Understand the business context and the associated customer use cases. • Understand your team's technologies and are able to evaluate system designs and architecture as you participate in solution discussions. • Recognize discordant views and take part in constructive dialog to resolve them. • Verbal and written communication is clear and concise. • Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality. • Proficient with scrum delivery. • Some exposure or understanding of API development and microservices architecture • Be skilled at explaining technical problems succinctly and clearly • Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Always look for potential solutions to solve problemsCorporate Security Responsibility#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Product DevelopmentWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director Product Management will:• Develop a strategic roadmap leveraging market and customer research based on Clarity and Disputes’ long term vision Evaluate new opportunities for Clarity from a revenue, strategic and technology synergy POV • Identify opportunities to improve value proposition of suite of Clarity products beyond dispute deflection • Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resourcesResponsibilities•-Build and deliver the roadmap of features working in a cross functional team set-up including Engg. , Data Science, Senior Product leaders & Innovation teams of Mastercard • Understand Mastercard’s business model and take key financial or commercial factors • Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements to focus Products• Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)• Build reusable capabilities for AI driven product development• Take accountability for the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives• Actively partner with the Guilds to create best practices within the Program with a focus on driving continuous improvement in the Program’s operating model and make proposals to Program leadership on enhancement opportunities• Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.Experiences• Have knowledge and experience to leverage latest AI tools to build and scale future forward features efficiently and shorten time to marketExperience building or managing Data heavy products that use ML and AI technologies • Extensive experience working on product launches in multiple markets• Experience independently building product strategies and driving alignment with senior executives• Understands and can explain the business context and the associated customer use cases• Verbal and written communication is clear and concise• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality• Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions• Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talent#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.