At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 266772Store Name/Number: ON-Trinity Common (1566)Address: 40 Great Lakes Drive, 104A, Brampton, ON L6R 2K7, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We’d love to hear from you if…You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

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Restriction: Canadian Position (Bilingual French Required)About the RoleThe Field Solution Architect I plays a crucial role in supporting pre-sales technical inquiries regarding product features and functionalities. This position involves recommending tailored solutions and sizing based on customer input, assisting hardware and software engineering teams with troubleshooting technical escalations, and collaborating with internal and external partners to create innovative technology solutions. You will educate customers on current technologies and foster relationships with vendors and clients. This role may involve specialization in a specific vendor or support across multiple technologies. Additionally, you will be responsible for creating and delivering demonstration training enablements to partners on-site.In this role, you will drive the adoption of Palo Alto Networks' Next Generation security platform and technology solutions, deliver customized training, replicate best practices, and demonstrate Palo Alto Networks products to partner technical personas. You will promote enablement pathways to partners, empowering them to establish competencies in Palo Alto Networks products, sales, and implementation.What You'll DoTechnical Support: Address partner pre-sales technical inquiries regarding sizing, product features, capabilities, deployment requirements, product distribution guidelines, and certification processes.Solution Identification: Collaborate with partners to identify optimal solutions that align with customer requirements and overall strategy in response to RFI/RFP documents.Training Delivery: Conduct custom technical training presentations for resellers and their end customers across various technologies.Collaboration: Work with peers to create and develop solutions in solution centers or demo platforms for both internal and partner use.Event Participation: Host and participate in Executive Briefings, Technical Conferences, Trade Shows, Seminars, On-site and Virtual Trainings, and Marketing Events for reseller and vendor partners.Vendor Training: Engage in vendor training to support certifications in focus technical areas and create technical roadmaps for partner skill enhancement.What We're Looking ForExperience: 3 to 5 years of relevant work experience in cybersecurity, particularly across security domains such as network infrastructure, endpoint, and cloud, within a large strategic partner community.Communication Skills: Strong ability to communicate clearly and effectively, conveying necessary information and conducting formal presentations.Leadership: Demonstrated leadership skills with a proactive approach to generating new ideas and assertively leading initiatives.Organizational Skills: Excellent organizational and time management skills, with the ability to drive tasks to completion and adapt to changing priorities.Technical Proficiency: Ability to quickly learn and adapt to new systems and technologies, with proficiency in relevant computer systems and applications at various levels.Interpersonal Skills: Strong negotiation skills and the ability to effectively interact with management and diverse teams.Working Conditions Occasional non-standard work hours or overtime as business requires.May be located at a reseller / customer location.Professional, office environment.Frequent Travel Required (25%). Annual Pay Range Requirement: Annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer . Hiring Salary Range: $80,000-$90,000 CADDescription du poste Restriction : Poste canadien (bilingue franais requis) propos du rleLe rle de Field Solution Architect I est crucial pour rpondre aux demandes techniques pr-vente concernant les fonctionnalits des produits. Ce poste implique de recommander des solutions sur mesure et de dimensionner en fonction des besoins des clients, d'aider les quipes d'ingnierie matrielle et logicielle rsoudre les escalades techniques, et de collaborer avec des partenaires internes et externes pour crer des solutions technologiques innovantes. Vous duquerez les clients sur les technologies actuelles et favoriserez les relations avec les fournisseurs et les clients. Ce rle peut impliquer une spcialisation dans un fournisseur spcifique ou un soutien travers plusieurs technologies. De plus, vous serez responsable de la cration et de la livraison de formations de dmonstration aux partenaires sur site.Dans ce rle, vous encouragerez l'adoption de la plateforme de scurit de nouvelle gnration de Palo Alto Networks et des solutions technologiques, dlivrerez des formations personnalises, reproduirez les meilleures pratiques et dmontrerez les produits Palo Alto Networks aux personnes techniques des partenaires. Vous promouverez les voies de formation aux partenaires, les aidant tablir des comptences dans les produits Palo Alto Networks, la vente et la mise en uvre.Ce que vous ferez Support technique : Rpondre aux demandes techniques pr-vente des partenaires concernant la dimensionnement, les fonctionnalits des produits, les capacits, les exigences de dploiement, les directives de distribution des produits et les processus de certification.Identification de solutions : Collaborer avec les partenaires pour identifier les solutions optimales qui rpondent aux besoins des clients et la stratgie globale en rponse aux documents RFI/RFP.Livraison de formations : Raliser des prsentations techniques personnalises pour les revendeurs et leurs clients finaux travers diverses technologies.Collaboration : Travailler avec des collgues pour crer et dvelopper des solutions dans des centres de solutions ou des plateformes de dmonstration pour une utilisation interne et par les partenaires.Participation des vnements : Accueillir et participer des briefings excutifs, des confrences techniques, des salons professionnels, des sminaires, des formations sur site et virtuelles, et des vnements marketing pour les partenaires revendeurs et fournisseurs.Formation des fournisseurs : Participer des formations de fournisseurs pour soutenir les certifications dans les domaines techniques cibls et crer des feuilles de route techniques pour l'amlioration des comptences des partenaires.Ce que nous recherchons Exprience : 3 5 ans d'exprience pertinente dans la cyberscurit, en particulier dans les domaines de la scurit tels que l'infrastructure rseau, les points de terminaison et le cloud, au sein d'une grande communaut de partenaires stratgiques.Comptences en communication : Capacit communiquer clairement et efficacement, transmettre les informations ncessaires et raliser des prsentations formelles.Leadership : Comptences dmontres en leadership avec une approche proactive pour gnrer de nouvelles ides et diriger des initiatives de manire assertive.Comptences organisationnelles : Excellentes comptences organisationnelles et de gestion du temps, avec la capacit de mener les tches terme et de s'adapter aux priorits changeantes.Comptence technique : Capacit apprendre rapidement et s'adapter de nouveaux systmes et technologies, avec une matrise des systmes informatiques et des applications pertinentes divers niveaux.Comptences interpersonnelles : Comptences solides en ngociation et capacit interagir efficacement avec la direction et des quipes diversifies.Conditions de travail Heures de travail non standard occasionnelles ou heures supplmentaires selon les besoins de l'entreprise.Peut tre situ chez un revendeur / client.Environnement professionnel de bureau.Voyages frquents requis (25%).Exigence de fourchette de rmunration annuelle:La rmunration annuelle offerte sera base sur plusieurs variables, y compris la localisation gographique, l'exprience de travail, l'ducation et les comptences/ralisations, et sera mutuellement convenue au moment de l'offre.Fourchette de salaire l'embauche: 80 000 $ - 90 000 $ CADKey SkillsWhat's In It For You Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients’ lives by identifying, developing, and commercializing meaningful products that address unmet medical needs. We have a diverse portfolio of products and product candidates with a focus in the areas of neuroscience and hematology/oncology. The Head of Market Access (Canada) will be primarily responsible for leading the development of the Policy and Market Access strategy and execution of the plan to maintain and optimize access to current and future Jazz Pharmaceuticals medicines. This leader will set the tone and be a role-model to ensure that everything we do is focused on three things: putting patients first, being a great place to work, and living our shared values. The incumbent has responsibility for ensuring all activities are executed in accordance with regulatory and local legal frameworks as well as Jazz Pharmaceuticals Policies and Healthcare compliance procedures. This leader will also sit on the Canadian leadership committee and help steer decisions regarding the overall business and employee experience in the affiliate. Essential Functions/ResponsibilitiesMarket Access & Reimbursement StrategyDevelop and execute Canadian market access strategies to secure public and private payer reimbursement for new and existing products.Lead pCPA negotiations, provincial and NIHB formulary submissionsOversee CADTH and INESSS HTA (Health Technology Assessment) submissions, ensuring optimal value demonstration.Collaborate with HEOR and Medical teams to generate real-world evidence and economic models supporting reimbursement.Monitor and adapt strategies based on Canadian regulatory, pricing, and reimbursement policy changes.2. Pricing & Policy LeadershipDrive pricing strategy in alignment with PMPRB regulations and company objectives.Monitor and influence legislative and regulatory changes impacting pricing, reimbursement, and market access.Work with government affairs/external partners to advocate for policy positions that support patient access and innovation.3. Private Payer & Insurer EngagementStrengthen partnerships with major private payers to ensure broad patient coverage.Oversee the development of field reimbursement support programs to assist patients navigating access barriers.4. Cross-Functional Leadership & Internal CollaborationLead a high-performing cross functional team focused on market access, pricing, reimbursement, and payer relations.Partner with Commercial, Medical Affairs, and Regulatory teams to ensure market access considerations are integrated into brand planning.Support sales teams with payer insights, reimbursement tools, and training materials.Provide executive leadership with strategic recommendations on pricing, access trends, and policy developments.Key leader and collaborator in Europe/International and Canadastrategy, pipeline, trial design and data generation plansWorking cross-functionally to gather payer insights and synthesize evidence needs to support access. Building and leading high performing, cross-functional matrix teamsInputting into EU/INT early planning decisions regarding e.g. data generation plans for pipeline assets5. Stakeholder relationships development/partnerships and cultureWhen/where applicable, builds and maintains relationships with key stakeholders of government, regulatory and legislative bodies. Accountable for key governmental affairs activities and patient association initiativesOversee, co-ordinate and manage the activities of external agencies as requiredEnsure all business is conducted in compliance with internal policies and external regulationsPromote a common vision and ownership of Jazz Pharmaceutical values and cultureDemonstrate, foster and reinforce the Jazz culture including the ambition mindset within Canada in order to support and drive strong performanceRequired Knowledge, Skills, and Abilities Deep understanding of the Canadian reimbursement landscape (public & private payers, HTA, drug pricing).Strong relationships with payers, policymakers, industry groups, and key healthcare stakeholders.Excellent strategic thinking, communication, and negotiation skills.Strong understanding of HEORStrategic thinker with the ability to navigate complex regulatory and payer environments.Excellent leadership, communication, and stakeholder management skills.Strong analytical skills with experience using data to drive decision-making.Bilingual (English & French)Required/Preferred Education and LicensesEducation:Bachelor’s degree required; advanced degree (MBA, MSc, PharmD, GEC, HPER, etc..) preferred.Experience:Substantial experience in market access, reimbursement, government affairs, or health policy within the Canadian pharmaceutical or biotech industry.Strong experience and proven track record with pCPA negotiations, CADTH/INESSS submissions, and PMPRB regulations.Proven leadership in payer negotiations, formulary access, and health policy advocacy.Jazz Pharmaceuticals est une entreprise biopharmaceutique internationale axe sur l'amlioration de la vie des patients en identifiant, dveloppant et commercialisant des produits significatifs qui rpondent des besoins mdicaux non satisfaits. Nous avons un portefeuille diversifi de produits et de produits candidats, avec un accent sur les domaines de la neuroscience et de l'hmatologie/oncologie.Le Responsable de l'Accs au March (Canada) sera principalement responsable de diriger le dveloppement de la stratgie de Politique et d'Accs au March et de l'excution du plan pour maintenir et optimiser l'accs aux mdicaments actuels et futurs de Jazz Pharmaceuticals.Ce leader donnera le ton et sera un modle pour s'assurer que tout ce que nous faisons est ax sur trois choses : mettre les patients en premier, tre un excellent lieu de travail et vivre nos valeurs partages.Le titulaire est responsable de s'assurer que toutes les activits sont excutes conformment aux cadres rglementaires et juridiques locaux ainsi qu'aux politiques de Jazz Pharmaceuticals et aux procdures de conformit en matire de soins de sant. Ce leader sigera galement au comit de direction canadien et aidera orienter les dcisions concernant l'ensemble des activits et l'exprience des employs.Fonctions/Responsabilits Essentielles1.Stratgie d'Accs au March et de RemboursementoDvelopper et excuter des stratgies d'accs au march canadien pour obtenir le remboursement des payeurs publics et privs pour les nouveaux produits et les produits existants.oDiriger les ngociations pCPA, les soumissions aux formulaires provinciaux et NIHB.oSuperviser les soumissions CADTH et INESSS HTA (valuation des Technologies de Sant), en assurant une dmonstration optimale de la valeur.oCollaborer avec les quipes HEOR et Mdicales pour gnrer des preuves du monde rel et des modles conomiques soutenant le remboursement.oSurveiller et adapter les stratgies en fonction des changements de politique rglementaire, de tarification et de remboursement au Canada.2.Leadership en Matire de Tarification et de PolitiqueoConduire la stratgie de tarification en alignement avec les rglements PMPRB et les objectifs de l'entreprise.oSurveiller et influencer les changements lgislatifs et rglementaires impactant la tarification, le remboursement et l'accs au march.oTravailler avec les affaires gouvernementales/partenaires externes pour plaider en faveur de positions politiques qui soutiennent l'accs des patients et l'innovation.3.Engagement des Payeurs Privs et des AssureursoRenforcer les partenariats avec les principaux payeurs privs pour assurer une couverture large des patients.oSuperviser le dveloppement de programmes de soutien au remboursement sur le terrain pour aider les patients surmonter les barrires d'accs.4.Leadership Transversal et Collaboration InterneoDiriger une quipe transversale performante axe sur l'accs au march, la tarification, le remboursement et les relations avec les payeurs.oPartenariat avec les quipes Commerciales, Affaires Mdicales et Rglementaires pour s'assurer que les considrations d'accs au march sont intgres dans la planification de la marque.oSoutenir les quipes de vente avec des informations sur les payeurs, des outils de remboursement et des matriels de formation.oFournir la direction excutive des recommandations stratgiques sur la tarification, les tendances d'accs et les dveloppements politiques.oLeader cl et collaborateur dans la stratgie Europe/International et Canada, pipeline, conception des essais et plans de gnration de donnes.oTravailler de manire transversale pour recueillir des informations sur les payeurs et synthtiser les besoins en preuves pour soutenir l'accs. Construire et diriger des quipes matricielles transversales performantes.oContribuer aux dcisions de planification prcoce de l'UE/INT concernant, par exemple, les plans de gnration de donnes pour les actifs du pipeline.5.Dveloppement des Relations avec les Parties Prenantes/Partenariats et CultureoLorsque cela est applicable, tablir et maintenir des relations avec les parties prenantes cls des organismes gouvernementaux, rglementaires et lgislatifs. Responsable des activits cls des affaires gouvernementales et des initiatives des associations de patients.oSuperviser, coordonner et grer les activits des agences externes selon les besoins.oS'assurer que toutes les activits sont menes en conformit avec les politiques internes et les rglementations externes.oPromouvoir une vision commune et l'appropriation des valeurs et de la culture de Jazz Pharmaceuticals.oDmontrer, favoriser et renforcer la culture de Jazz, y compris l'tat d'esprit ambitieux au Canada, afin de soutenir et de stimuler une performance solide.Connaissances, Comptences et Aptitudes Requises·Comprhension approfondie du paysage de remboursement canadien (payeurs publics et privs, HTA, tarification des mdicaments).·Relations solides avec les payeurs, les dcideurs politiques, les groupes industriels et les parties prenantes cls en matire de soins de sant.·Excellentes comptences en rflexion stratgique, communication et ngociation.·Bonne comprhension de HEOR.·Penseur stratgique avec la capacit de naviguer dans des environnements rglementaires et de payeurs complexes.·Excellentes comptences en leadership, communication et gestion des parties prenantes.·Comptences analytiques solides avec exprience dans l'utilisation des donnes pour prendre des dcisions.·Bilingue (anglais et franais).ducation et Licences Requises/Prfres·Diplme de premier cycle requis; diplme avanc (MBA, MSc, PharmD, GEC, HPER, etc.) prfr.Exprience·Plus de 7 ans dans l'accs au march, le remboursement, les affaires gouvernementales ou la politique de sant dans l'industrie pharmaceutique ou biotechnologique canadienne.·Exprience solide et bilan prouv dans les ngociations pCPA, les soumissions CADTH/INESSS et les rglements PMPRB.·Leadership avr dans les ngociations avec les payeurs, l'accs aux formulaires et la dfense des politiques de sant. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR CANADA BASED CANDIDATES ONLYJazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.For this role, the full and complete base pay range is: $172,000.00 - $258,000.00Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVice President, Product ManagementThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Customer Experience and Disputes product team is looking for a Vice President, Product Management. The ideal candidate is highly motivated, intellectually curious, analytical, possesses an entrepreneurial mindset, knows how to navigate Mastercard and has a proven record of scaling products. This person will work across all products in our space including Ethoca Clarity and Alerts, PCS, MCOM and more to help define and lead our post-purchase experience strategy. The Vice President, Product Management will be responsible for: • Designing the product roadmap to ensure that we bring together our products within Customer Experience and Disputes into holistic solutions finding synergies both within our area and across Mastercard. • Work closely with our key customer segments to ensure we establish improved processes to gather voice of customer and keep our pulse on customer needs across our space and specifically in disputes and chargebacks. • Act as an expert, advocate and champion to internal and external stakeholders including across regions to educate them on the latest customer, product and market trends, how those inform the product roadmap and be recognized as the source of truth for Customer Experience and Disputes. • Advise and support sales & account teams globally by ensuring they understand our products, their value proposition and have the tools and resources they need to be successful. • Lead the broad commercialization, including establishing go-to market approach and key performance indicators for the Post- Purchase Experience, setting objectives in partnerships with regions and driving commercial plans to ensure success • Identify, evaluate and prioritize business cases for new business and product opportunities, and build business models to improve Mastercard’s footprint and competitiveness • Manage, lead, inspire, coach and empower a cross-functional product team and ensure compliance with MA’s product management discipline About the Role: • Drive tangible data-driven business outcomes at the program level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance • Develop and deliver a consistent product vision, strategy and roadmap for all products within the Program, working on multiple Products in a complex matrixed environment • Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives • Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives • Advocate for Program and Products by creating compelling communications for Senior and Executive Management • Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model • Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. • Engage in scheduled Voice of the Customer engagement to identify Product friction points, creating and owning the action plan to address them in partnership with Product Operations • Continually raise the bar across the Product organization by a combination of hiring top new talent and actively growing existing talent (e.g. through participating in mentoring outside the Program) • Navigate across cultures and geographies and leverages strong relationships with key groups across Mastercard to gain support and buy-in for key decisions • Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.All About You: • Proven success in developing and launching new products with engineering teams following the scaled agile framework • Proven success getting things done across cultures, functions and time zones • Continuous learner, agile mindset, continuously learning and adapting to new fraud and cybersecurity trends • Significant experience developing strong GTM plans and partnering with Marketing and Communications to ensure market success • Has experience in translating and applying customer feedback to lead product offering adjustment strategies • Has experience in setting direction for go-to-market plans and leveraging market insights to differentiate from competitors • Has skills to promote and coach teams to facilitate end-to-end product ownership • Skilled at building compelling strategic visions and executing against those with practical plans • You are a strong, confident, and exacting writer and speaker. You communicate your vision and roadmap effectively to a wide variety of stakeholders • Proven ability to lead in a matrix environment • Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams • Demonstrated experience as a leader of leaders with strong interpersonal skills and the ability to develop product talent (both managers and individual contributors) • Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organizationMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product ManagementThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Manager, Product Management, Product will be responsible for leading initiatives for our hero product, Subscription Controls, in the Clarity portfolio, performing market discovery, driving product improvements, commercialization, and monitoring the success of the product business, all in collaboration with engineering, marketing, and sales organizations. In this role, you will work closely with our customers to define and drive requirements, as well as guide business architecture and go-to-market execution, and be a primary advocate for your product. This position reports to the Director of Product. This role requires a curious, thoughtful, and analytical person with drive and passion for payments, fraud, and customer experience: • Lead the rapid evolution of your products and ensure that our rich value proposition is fully delivered • Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus • Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget • Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans • Be the market face for your products with internal global sales teams, and with Ethoca’s merchant and card-issuing customers • Establish and maintain strong two-way communications with our go-to-market teams, customers and partners • Support the evaluation, piloting and launch of new capabilities for your products; • Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace • Develop clear, convincing and data-driven business cases for significant new growth investments • Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.) All About You: The ideal candidate will have broad and extensive experience with: • Experience in the Payments, Card Fraud, Ecommerce, Financial Services is desired, Experience in Technology product management is a requirement • Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results • Strategic, analytical, and systematic thinker who consistently drives continuous improvement • Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders – optimally, experience leading a v1 product from ideation to launch • Experience building and launching products for globally • Committed to product management discipline and best practices; process-oriented, with a high attention to detail and quality on both internal team work and external products delivered to the market • Hands-on, resourceful, and nimble with a track record turning strategy into execution and measurable outcomes • Verbal and written communication is clear and conciseMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product ManagementServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond. A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences. The team is seeking a Senior Specialist, Product Management for the Data and Insights team will be responsible for: Role • Define the product vision, goals, and roadmap for data driven products • Collaborate closely with business stakeholders to understand data needs, pain points, and goals. • Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines • Gather requirements, translating business needs into data product specifications. • Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations. • Extract, organize and analyze data to identify areas of improvement and build a narrative. • Partner with customer facing teams and confidently use the data to tell the story. • Ensure that data products adhere to data governance standards, including data rights, data quality, security, and privacy • Develop training materials, documentation, and user guides to drive product adoption. • Effective communicator with the ability to understand and explain complex concepts to both technical and non-technical audiences, and influence decisions • Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards About You: • Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products • Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.) • Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred • Enthusiasm for problem-solving both internally and externally, with a proactive approach to tackling challenges with evidence from the data • Strong analytical skills and intuition. Ability to analyze complex data and identify patterns. • Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders. • Comfort with and an ability to adapt in a rapidly changing environment • Openness to learn and apply new technologies, staying current with industry trends and advancements • Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred • Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experienceMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Pay RangesVancouver, Canada: $89,000 - $142,000 CAD

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector Product ManagementOur ObjectiveWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Role OverviewThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Program Management to drive our strategic objectives forward with thoughtful and pragmatic project management, delivering solutions that will double the size of our business within the next three years. This role will contribute to a high-profile program that looks to reimagine the dispute process, tracking projects against tight timelines promised to our customers across several workstreams. The projects are in early stages and this is a great opportunity for the right candidate to shape up our program governance so we can together build new solutions that will drive exponential customer impact. If you would like to be part of a global, cross-functional team delivering a highlyvisible, strategically important initiative in an agile way, this role will be attractive to you.The Role:In this position, you will:• Ensure robust program management, project performance management andoutput quality across one or more workstreams within the program• Responsible for managing the program through the Studio product development framework, implementing and maintaining appropriate controls toensure compliance with the governance gating requirements at Global and Regional levels• Accountable for consolidation of the program plan and associated budgets• Stakeholder Management; responsible for building/maintaining productiverelationships with key portfolio stakeholders including Product SMEs, Engineering, Regional teams, and Account Managers.• Enable decisions to be made depending on the business needs and scope of the program.• Manage status reporting, financials, schedules and stability of project-orientedwork efforts, ensuring that project/program workstream goals and objectives are met within agreed upon time, scope and resource requirements• Proactively manage and problem solve scope, time, cost challenges that arise• Regularly communicate to senior management regarding the status of specificproject deliverablesDesired Skills• Extensive, proven project management, problem solving and planning skillswith a demonstrated record of success managing multiple projects with external and internal clients simultaneously, is required.• Experience of running workstreams/stakeholder/customer meetings at alllevels within a program environment.• Strong stakeholder management, governance, and organization skillsessential with an excellent eye for detail when producing any presentationmaterial/documents.• Strong decision making and stakeholder influencing skills.• Willingness to hold teams/individuals accountable against aggressivetimescales, dependencies and commitments. Confidence to challenge wherenecessary for the good of the program.• Demonstrate a strong understanding of risk/issue/dependency management.• Have strong commercial awareness, able to accurately estimate and provideinput into the forecast budget and resource demand. Identifying areas whereresources fall short of needs and providing thoughtful and sustainable solutionsto benefit the project delivery team.• Be skilled at explaining technical and business problems succinctly andClearly.• Be a strong, confident, and exacting writer and speaker, able to communicateeffectively to a wide variety of stakeholders at all levels, internally andexternally.• Always be looking for potential solutions to solve problems and be able tosuccinctly document and communicate these, influencing where necessary• Be a self-starter and a driver for both process improvements and generalcontinuous improvements within the team• Thrive in a highly collaborative environment involving different stakeholdersand subject matter experts globally – willing to accommodate collaborationacross different time-zones in a reasonable manner that supports work/lifebalance.• Action oriented, self-motivated & hands-on: owns outcomes & deliverables.• Knowledge and experience of the Payments Industry (cross-border/domestic)and Financial ServicesHighly desirable: • Hands on experience of managing projects/programs through Mastercard Studio product development process and the supportingcompliance, and gating requirements at a Global and Regional level.•Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Product ManagementWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director Product Management will lead the Merchant narrative for Subscriptions:• Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants• Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process• Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription ManagementResponsibilities • Support customer facing teams in socializing the merchant value prop for Subscriptions• Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product• Understand Mastercard’s business model and take key financial or commercial factors while enhancing merchant strategy• Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements • Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.Experiences• Have knowledge and experience with the subscription / payments industry or with merchants• Extensive experience working on product launches in multiple markets• Experience independently building product strategies and driving alignment with senior executives• Understands and can explain the business context and the associated customer use cases• Verbal and written communication is clear and concise• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality• Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions• Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talentMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector of Product Management, DisputesOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Role OverviewThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Product Management to drive our disputes strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role will play a critical role in defining and executing the build of highly priority and fast paced products that will redefine the dispute space at large.Key ResponsibilitiesBuild relationships across Product, Engineering, Regions, Foundry and other Mastercard cross functional teams to identify business opportunities, solve problems, and deliver solutions.Cross functionally coordinate Engineering, UX Designers, Product SMEs, Foundry teams and more in defining product requirements and approving them for build. Own and track your work through development to ensure requirements are met according to expectations.Own thoughtful prioritization of roadmaps and ensure all stakeholders and bought in to the collective mission.Write buisiness requirements and breaking them out into initiatives, epics and features. Create a business delivery strategy working with Engineering. • Maintain careful records of project statuses and keep stakeholders abreast of progress as well as raise risks.• Define product usage metrics and work with development teams to monitor• Support the ideation and development of a strong pipeline of future opportunities leveraging internal and external relationships. Uses a data-driven approach to assess market opportunities and to build business cases incorporating accurate representations of future revenues and expense bases.All About You• 8+ years of product management, product owner, or product manager technical experience with a focus on product strategy and zero-to-one new product development. You should be a well-rounded product owner with experience in back-end and front-end solutions that are both direct to consumer as well as B2B2C.• Experience developing and commercializing new products in large, matrixed organizations of a similar scale as Mastercard. Experience in fintech, banking, and large tech is desired.• Understand product development concepts and best practices. • Lead with a team mindset and be flexible to what your cross-functional partners need to excel in their respective roles. Experience representing business and customer needs when defining the requirments. • Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify concepts and details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to lead by influence • Excitement to work on a fast pace, high priority product that will impact hundreds of thousands of consumers around the globe. • Experience and comfort with emerging technologies such as AI, LLM, machine learning, etc.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.