Application Deadline:05/30/2025Address:VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group:Customer Shared Services** 7 week Training attendance is mandatory.**Work shifts from Monday to Friday, including Saturdays and Sundays.Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer’s requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.Knowledge of BMO products and services.Knowledge of competitive marketplace and trends in product offerings.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Salary:$33,850.00 - $49,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline:06/19/2025Address:105-119-129 rue St-Jacques OJob Family Group:Customer Shared ServicesSalary - $48,500 with possible monthly bonusStrong mandatory training of 7 weeks - starting in JuneSchedule may vary between Monday through Sunday (day or evening)Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer’s requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.Knowledge of BMO products and services.Knowledge of competitive marketplace and trends in product offerings.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.Salary:$35,000.00 - $52,000.00Pay Type:SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!Why Work With Us We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Our comprehensive training and development programs provide you with the tools and resources to expand your skills.Enjoy Associate discounts at our stores, available to you and eligible family members.We have a range of global well-being programs focused on physical, financial, and emotional wellness.Exciting career paths with growth opportunitiesWhat You’ll Do:Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.About You:Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.Demonstrated ability to lead, develop, and empower a large team.Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:6950 Island Highway N Building BLocation:CAN Winners Store 0518 Nanaimo BCSalary Range: $47,407.50-$66,370.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Primary Job Posting Location:Nanaimo, British Columbia CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:We are currently looking for Full-time Courier Drivers to work from our Nanaimo Package FacilityPosition Title: Courier DriverPosition Type: Permanent Full-timeWork Hours: 8:00AM – 8:00PM* Workdays: Monday to Friday* Location: Madsen Rd, Nanaimo BC*Shift schedules may vary based on operational requirementsCourier Drivers are responsible for daily package deliveries serving our business and residential customers. The daily duties of a courier driver include the following:Conducting a pre-trip check of the assigned vehicle to ensure safety during deliveriesLifting, sorting and moving of boxes weighing between 10 to 70lbs.Unloading and loading packages off and onto vehicles during drop-offs and pick-upsOperating a DIAD system that helps out in navigating addresses and postal codes.QualificationsAvailable to work Monday to Friday*Excellent Verbal Communications skills;Customer service and/or driving experience is an assetComfortable working in a fast-paced, customer facing and outside environmentComfortable working in various weather conditionsMust have a VALID BC CLASS 5 DRIVER’S LICENSEMust have a clean driving recordAbility to lift up parcels weighing between 10lbs up to 70lbs (32kg) unassisted.All candidates must go through a series of interviews, background and reference checks.What we offer...Training and Development: training provided for all positionsWeekly compensation: weekly pay, effective starting rate of $17/hour*Guaranteed wage progression: wage increases are guaranteed*Generous benefits package: extended benefits and pension plan*Promotion from within: career advancement in many areas of the businessEmployee discounts: employee discounts available online through UPSers.*Conditions ApplyUPS Canada is a diverse and equal opportunity employer. If you require a workplace accommodation, please advise our Human Resources representatives. Thank you for your interest in UPS Canada.UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Primary Job Posting Location:Nanaimo, British Columbia CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. He/She performs physical, fast-paced environment involving continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.Shift: Monday to Friday (Starts at 0845AM*)*Work hours will vary depending on area of deliveryResponsibilities:Delivers and picks up UPS packages efficiently and effectively.Learns and properly executes UPS package handling methods.Qualifications:Ability to lift up to 70 lbs./32 kgs. Complies with UPS appearance guidelines Availability to work flexible shift hours, up to 5 days per week Strong customer service skillsNo Driver's License requiredUPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Primary Job Posting Location:Nanaimo, British Columbia CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. He/She may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.Responsibilities:Learns and properly executes UPS package handling methods.Loads and unloads UPS packages into trailers or package cars . Qualifications:Ability to lift up to 70 lbs./32 kgs. Ability to read and memorize postal codesAvailability to work flexible shirt hours, up to 5 days per week Warehouse experience - PreferredUPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.