Application Deadline:05/30/2025Address:VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group:Customer Shared Services** 7 week Training attendance is mandatory.**Work shifts from Monday to Friday, including Saturdays and Sundays.Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer’s requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.Knowledge of BMO products and services.Knowledge of competitive marketplace and trends in product offerings.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Salary:$33,850.00 - $49,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job OverviewWe are growing our network of financial advisors across Canada. Move your existing practice or begin a new career as a financial advisor with proven support, flexibility and unlimited earning potential.What can be better than running your own practice: freedom and flexibility to succeed while balancing your personal and professional lives Are you self-motivated and driven to develop and cultivate strong relationships that will positively impact your clients' financial future Do you value autonomy in a performance-based environment with a focus to build your own book of business Are you an ambitious professional who doesn't want their career to be limited by earning potential or corporate ladders As a financial advisor at Edward Jones, you will have the opportunity to tap into your entrepreneurial spirit by building a strong client base through impactful networking and prospecting. Our advisors have the support of certified business coaches and mentors to help you realize your true potential as an active member in the community.WHAT WILL YOU DO:As an Edward Jones' financial advisor, you will build or expand your own financial services practice in your community. You will rely on your personal drive, to develop a book of business and deliver personalized investment solutions to your clients.HOW WILL WE HELP:Firm-Provided Branch and Office Administrator: Each of Edward Jones' financial advisors has a firm-provided office and a branch office administrator to help manage client services and marketing activities.Training and Support: At Edward Jones we support all our financial advisors with training that helps them succeed throughout their career. For new financial advisors, we dedicate extensive professional resources to help them pass their required licensing exams and provide financial support during the first four years of practice.COMPENSATION: At Edward Jones, we provide unlimited earning potential that's a true reflection of your practice's growth and success. Your compensation package will also include opportunities for commissions, bonuses, profit sharing and incentive travel. Take the next step to lead your own professional practice with Edward Jones. Apply todayWe know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to four years, commissions and compensation for new assets gathered for the first five years.For more information regarding compensation please click the link below.New Financial Advisors CompensationSupplemental Starting Salary Range $38,500 - $100,000Read More About Job OverviewSkills/RequirementsMinimum 3 years of Sales, Business Development or Client Acquisition experience.Ambition, self-motivation and commitment to establishing long-term client relationships.Goal-oriented with critical thinking.Prior Financial Advisory or Investment sales experience is a plus.Completion of licensing courses is a plus.Read More About Skills/RequirementsAwards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesRead More About Awards & AccoladesAbout UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.#LI-CAFATA

Primary Job Posting Location:Nanaimo, British Columbia CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. He/She may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.Responsibilities:Learns and properly executes UPS package handling methods.Loads and unloads UPS packages into trailers or package cars . Qualifications:Ability to lift up to 70 lbs./32 kgs. Ability to read and memorize postal codesAvailability to work flexible shirt hours, up to 5 days per week Warehouse experience - PreferredUPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.