The role is to drive business transformation and sustain the change required by Shell’s IT simplification agenda. Shell is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, underpinning the business’ growth agenda. Shell is building an inhouse IT Business Transformation Capability that will partner closely with each area of the business to drive and embed IT change. This role will be a senior expert position, reporting to the GM Transformational Change within the Group CIO function. The role is delivery focused and will lead IT-driven business change in a programme or project environment.
The primary purpose of the role is to:
- Engage with senior business and IT leaders and executives to drive the change agenda
- Lead and run one or multiple change programmes, partnering with IT Programme and
- Project managers, devising the plan and implanting the Shell method
- Drive business value and business outcomes through the management of measurable change management and business transformation interventions, usually in an Agile context
- Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability
- Take responsibility for a large business area, liaising with executive stakeholders and managing the portfolio of demand for business transformation resource
- Work closely and collaborate with peers leading change across other areas of Shell’s business
- Work closely and collaboratively with other related departments, OD/OE, Internal
- Communications, Learning and Continuous Improvement, within Shell to deliver a comprehensive service to the business
- Equip the business with the skills to better manage and sustain change
Accountabilities
Partner with CIOs and IT / Delivery Managers (as a subject matter expert and trusted advisor) in:
- Assessing and classifying the business change to determine the right change strategy and approach
- Providing expert change strategy and planning to IT-enabled business change challenges
- Ensuring that the appropriate change management tools and methods are applied to IT projects
- Partnering with other parts of the organisation (IC, OD, Learning) to deliver high quality change management interventions
- Providing expert coaching and advice on CM activities to help changing mindsets and behaviours to IT professionals involved in project delivery
- Developing agile mindsets and behaviours
As a senior member of the IT Business Transformation Capability, create an environment where members feel motivated, engaged, connected, able to perform to high levels and to grow and develop in their roles. This may include Line Manager responsibility.
Act as a conduit for sourcing specialist external consulting support where needed
Work to develop the Capability and facilitate knowledge sharing and capturing of good practice, and (in conjunction with OD peers) be sufficiently connected with external bodies to continue to leverage the experience and insight of others