Call Center Account Representative
Company: ARS National Services Inc.
Location: Houston , TX
Category: Sales, Customer Service, Call Center, Collections
Job Type: Full Time
Pay Amount: $11.50 to $12.75 / Hour
Posted: 12/5/2018
JOB DESCRIPTION:

ARS is a leader in the collection industry with over 20 years in business and continued growth in the organization has allowed us to open a new facility. This facility is located in Houston, Texas.

 

At ARS the Call Center Representative will have the opportunity to help people improve their financial standing. You will use creative problem solving and your exceptional customer service skills as you work with customers over the phone who previously have been unable to pay their account and come up with payment solutions.

 

Duties & Responsibilities:

  • Handle a vast majority of inbound and outbound calls directly related to delinquent pre-charged off accounts or post charge off accounts.
  • Determine the reason for delinquency to secure payment while building rapport with the customer.
  • Negotiate for top dollar in a timely manner and meet daily, weekly and monthly collection standard goals.
  • Educate customers on account terms and alternate payment programs and methods.
  • Update client record with new information, dispositions and any other relevant notes about the account

 

We are not only here to help our customers, we are a great employer too!


In return for your hard work and excellent service you will enjoy:

 

$11.50 to $12.75 an hour plus bonus potential (based on performance)


Medical and Dental insurance


401k Plan!


Recognition for individual achievements


Progressive employee well-being program

 

Paid Holidays

  • New Year’s Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • The day after Thanksgiving
  • Christmas

 

And much more!

 

 

If you have what it takes to join the ARS team, compete with the best… and earn the best rewards, APPLY TODAY!

 

Deadline to apply is December 27th the start date is January 9th, 2019

JOB REQUIREMENTS:

Requirements for the role:

  • Ability to problem solve, think critically, and create solutions
  • Strong individual drive, competitive nature, and excellent communication skills
  • Proficiency with Windows and moderate typing skills
  • Stable work history
  • Ability to work base schedule of Monday-Friday 8:00am- 5:00pm and two evening shifts (10:00pm-7:00pm) per week.
  • Ability to pass a criminal background check along with a drug screen
  • Must have a high school diploma or GED
ADDRESS:
Houston , TX
Apply Now