ARS is a leader in the collection industry with over 20 years in business and continued growth in the organization has allowed us to open a new facility. This facility is located in Houston, Texas.
At ARS the Call Center Representative will have the opportunity to help people improve their financial standing. You will use creative problem solving and your exceptional customer service skills as you work with customers over the phone who previously have been unable to pay their account and come up with payment solutions.
Duties & Responsibilities:
- Handle a vast majority of inbound and outbound calls directly related to delinquent pre-charged off accounts or post charge off accounts.
- Determine the reason for delinquency to secure payment while building rapport with the customer.
- Negotiate for top dollar in a timely manner and meet daily, weekly and monthly collection standard goals.
- Educate customers on account terms and alternate payment programs and methods.
- Update client record with new information, dispositions and any other relevant notes about the account
We are not only here to help our customers, we are a great employer too!
In return for your hard work and excellent service you will enjoy:
$11.50 to $12.75 an hour plus bonus potential (based on performance)
Medical and Dental insurance
Recognition for individual achievements
Progressive employee well-being program
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- The day after Thanksgiving
And much more!
If you have what it takes to join the ARS team, compete with the best… and earn the best rewards, APPLY TODAY!
Start date is February 18, 2019