Experience:
- Two years of Technical Support/Help Desk experience.
- Understanding of modern web browsers, browser add-ons, browser settings, and their supporting technology.
Education:
- A high school education or GED or higher.
Interpersonal skills:
Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.