Collections Specialist
Company: Intertek
Location: HOUSTON , TX
Category: Professional, Collections, Administrative / Clerical
Job Type: Full Time
Posted: 4/12/2019

Role & Responsibilities

  • This person will be responsible for direct collections and reporting for their A/R portfolio. Perform full cycle collections including research and reconciliation of payments and dispute resolution.
  • Make customer contact on delinquent accounts.
  • Partner with Customer/Operations/Billing to assist with dispute resolution, discuss settlements, obtain status updates, and help to gather any missing documentation, information, etc. in order to collect or resolve receivable balances in order to accelerate collection process.
  • Provide updates and be familiar with all customer accounts assigned to portfolio.
  • Proactive approach to all open receivables.
  • Keep clear and concise notes from all collection activity.
  • Ability to read and understand contract language as it pertains to billing.
  • Utilize a collections dashboard for tracking collection efforts and progress.
  • Ability to work in fast paced goal orientated department.
  • Accountable for reducing past dues of assigned accounts.

About Intertek

A career with Intertek means joining a global network of professionals dedicated to bringing quality and safety to life. Our vision is to become the world’s most trusted partner for Quality Assurance and we offer our employees the chance to make an impact with attractive growth opportunities in this industry on a global scale.

We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.



  • Minimum 1-5 years high volume (corporate preferred) collections experience
  • Knowledge of billing and collections procedures
  • Strong attention to detail
  • Intermediate Excel experience


  • Good Communication- Excellent written and verbal communication.
  • Hands-on Orientation- The Company has a hands-on, problem solving team culture. It is essential that the individual be able to go in and solve problems, coach and influence others to step up and continue the process.
  • Excellent Management Skills- An individual that can inspire others within the company, someone with a ‘roll up the sleeves” approach to getting things done.
  • Team Player- Desired qualities include strong customer service identification and the ability to work effectively in a team.
  • ERP System- Solid working knowledge of ERP accounting systems & reporting tools. PeopleSoft is a plus.
200 Westlake Park Blvd, Bldg 4 Suite 400
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