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Full Time
11/8/2019
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
Full Time
10/28/2019
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
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Full Time
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The Leadman possesses all the skills required of a Journeyman and is able to supervise a work crew without direct supervision from a higher level. Supervision in this case comprises instruction on how to do the tasks required of the craft, and does not generally constitute pay, scheduling, or disciplinary decision making.
SUMMARY Raise, place, and unite components of industrial scaffolding. Scaffolding may be free standing or attached to existing structures.
ESSENTIAL FUNCTIONS Load and unload scaffold components and equipment. Set up hoisting equipment for raising and placing scaffold components. Use ropes and harnesses or ladders to access scaffolding sites. Using drawings, assemble scaffolding from parts. Bolt or screw sections together. Cut, trim, or drill scaffold components for fit using hand and power tools. Verify vertical and horizontal alignment of scaffold components using plumb bob, level, or other instruments. Tear down scaffolding Select gear, such as cables, pulleys, and winches, according to load weight and size, facilities, and work schedule. Assemble and install supporting structures, rigging, hoists, and pulling gear, using hand and power tools. Fabricate and repair rigging, such as slings, tackle, and ladders, using hand and power tools. Attach pulleys and blocks to fixed overhead structures, such as beams, ceilings, and gin pole booms with bolts and clamps. Attach load to rigging, to provide support or prepare for moving, using hand and power tools. Signal or gives verbal directions to workers engaged in hoisting and moving loads, to ensure safety of workers and materials. Control movement of heavy equipment through narrow openings or confined spaces. Manipulate rigging lines, hoists, and pulling gear, to move or support materials, such as heavy equipment, ships Test rigging, to ensure safety and reliability. Modify, clean, and maintain scaffolding systems, units, fittings, and related machines and equipment, following specifications and using hand and power tools. Plan scaffold system layout, installation, or repair according to specifications. Select scaffold component sizes and types and related materials, such as supports, hangers, and hydraulic cylinders, according to specifications.

Driven by a commitment to excellence in project execution, Brock is a leader in providing soft craft services, labor support, and materials for capital projects, maintenance, and facility turnarounds.
The Brock Group is a leading provider of industrial specialty services with headquarters in Houston, TX, and operating units in the United States and Canada. The company supports routine maintenance, turnarounds and capital projects by providing services including scaffolding and work access, insulation, coatings/linings, and asbestos abatement, as well as additional associated services.
Full Time
11/7/2019
13 Locations
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: Under the team leadership of the General Manager of Post Retail, the Logistics & Salvage Coordinator establishes a salvage system to maximize the department’s vendor base, along with critical reporting, effective production and support the management of vendors to increase profit. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times. Ensure 100% customer delight. Maintains salvage records, and up-to-date filing.
Manages through manifest, and inventory control methods or other electronic records to track salvage material, sales and equipment on a daily basis. Maintains a neat and clean office free of clutter, update bulletin boards. Job duties will require performing a variety of administrative support functions. These include but are not limited to producing and completing a variety of correspondence and reports as needed; making copies; keeping filing records and distributing information as needed. Manages Transportation uniforms for department, including distribution, receiving and reconciliation of associated expenses. Prepare monthly weight report for leadership outlining landfill salvage and retail weights (as a percentage of our donations). Prepare salvage report showing revenue and a breakdown of categories not in WESA. Prepare landfill costs compared to last year — shows accumulative numbers for both last year and the present. Supports duties associated with Salvage and Transportation: Work as an additional point of contact with Salvage vendors (customers). Works with internal auditor and maintains accurate Salvage related data in a shared file. Track items and record accuracy of production numbers and note sales to show current inventory. Prepare all paperwork for Salvage transactions, including calculating weights, etc. Calculate weights/charges for invoices and credit memos to all Salvage vendors/customers. Schedule pick-ups. Log all pertinent it-formation into spreadsheet to use for daily, weekly, and monthly updates and reports. Maintain Salvage filing system Performs other duties as assigned and as required by General Manager of Post Retail.
Full Time
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St. James, LA
The Leadman possesses all the skills required of a Journeyman and is able to supervise a work crew without direct supervision from a higher level. Supervision in this case comprises instruction on how to do the tasks required of the craft, and does not generally constitute pay, scheduling, or disciplinary decision making.
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Driven by a commitment to excellence in project execution, Brock is a leader in providing soft craft services, labor support, and materials for capital projects, maintenance, and facility turnarounds.
The Brock Group is a leading provider of industrial specialty services with headquarters in Houston, TX, and operating units in the United States and Canada. The company supports routine maintenance, turnarounds and capital projects by providing services including scaffolding and work access, insulation, coatings/linings, and asbestos abatement, as well as additional associated services.