Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times

Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times

Working within an accounts receivable unit, the candidate will engage with a portfolio of legal firms through phone and e-mail to ensure timely payment invoices while promoting US Legal Supports standards of quality and customer service.
Job Duties Decrease DSO of assigned portfolio. High-volume of outbound contacts and correspondence in a performance-based environment reaching 70 firms per day. Perform a range of duties in the administration of collection activities, such as processing payments, creating disputes and answering tier 1 billing questions with a portfolio ranging from 700-1000 firms. Research and resolve invoice disputes, including timely follow-up with field offices. Enter detailed, professional notes with specifics as to contact person and commitment obtained. Organize follow-up phone calls and maintain schedule of escalating files to supervisor. Maintain a polite, positive and courteous approach combined with ability to convey the applicable message with each call. Prepare for and participate in monthly A/R calls with upper management. Perform other assigned tasks and duties necessary to support the Department. Establish and maintain effective and cooperative working relationships within the assigned portfolio and organization.

AMOT is a leading global manufacturer of control, safety and hazardous area solutions for engines, compressors, turbines and other rotating equipment in the oil, gas, marine, powergen and transport industries.
SUMMARY: We are seeking an experienced professional to provide consultation for a short-term assignment (9 months) to assess our current customer service processes, identify areas for improvement, establish consistent processes that ensure a superior customer experience and implement the program across our (5) call centers around the globe. Train the local customer service managers on how to use computer tools and monitoring systems, track CSR performance, and set expectations for their teams.
ESSENTIAL TASKS & DUTIES: Analyze, develop and implement customer service process improvements. Train customer service teams: scripts, intros, messaging, process flows. Improve call routing decision maps and streamline processes. Provide constructive feedback in one-to-one and group settings with the goal of improving the overall customer experience. Work with other departments/team members as necessary on strategic initiatives.

MEDNAX has grown from a single medical practice to a trusted health solutions partner with more than 10,000 employees and a presence in 50 states. Through our family of companies, we provide: Physician services spanning the continuum of patient care Revenue cycle management solutions Performance improvement consulting We invite you to grow with us and help shape the future of health care.
The Regional Coordinator, Hearing Screen directly reports to, and provides backup to the Regional Manager as needed. The Coordinator is responsible for training and staffing for new and existing sites; implementation of new programs and assessing current programs for quality assurance; provides monthly reports, reviews and audits; reviews and approves timecards of assigned Site Coordinators and Hearing Screeners for accuracy, and compliance with the Company’s Pay Practices. Responsible for special projects as assigned. Position does require at least 50% travel within assigned areas.
Responsibilities Responsible for the overall coordination of the start up of NBHS hospital-based programs, including training and staffing, and other aspects as relevant to the success of implementation. Performs in-services at hospitals and ensures a continuous, open communication with hospital administration, staff, and Pediatrix Medical Group Medical Directors during implementation stage of program and on ongoing basis in conjunction with the Regional Manager. Reviews and makes recommendations for necessary changes for NBHS programs, which includes assessments of program aspects (refer folders, personnel documentation, calendars, equipment items, etc.) to ensure that the program personnel are adhering to the quality assurance standards as established by the Pediatrix NBHS management team. Responsible for recruiting, hiring, training and supervising NBHS coordinators. Make periodic site visits. Problem solves NBHS issues within the program in a timely manner. Audits files to ensure the compliance of NBHS personnel in respect to PMG, facility, OSHA, and JCAHO requirements and discusses irregularities and recommended improvements with management. Works with Regional Manager to complete monthly reporting and reviews monthly clinical and data edit reports and follows up with local Coordinators on areas that need attention. Monitors online EmpowerTime Keeping System and approves timecards as needed. Ensures compliance with policies related to overtime, state requirements for breaks/lunches and reports time to payroll appropriately. Travel as required (more than 50%). Other duties as assigned.

Paint walls, equipment, buildings, bridges, and other structural surfaces, using brushes, rollers, and spray guns. May remove old paint to prepare surface prior to painting. May mix colors or oils to obtain desired color or consistency.
ESSENTIAL FUNCTIONS Paints surfaces, using brushes, spray gun, or rollers. Applies paint to simulate wood grain, marble, brick, or stonework. Uses pressure washer or blasting equipment to prepare surfaces. Cuts stencils, and brushes and sprays lettering and decorations on surfaces. Sands surfaces between coats and polishes final coat to specified finish. Bakes finish on painted and enameled articles in baking oven. Washes and treats surfaces with oil, turpentine, mildew remover, or other preparations. Mixes and matches colors of paint, stain, or varnish. Fills cracks, holes, and joints with caulk putty, plaster, or other filler, using caulking gun or putty knife. Reads work order or receives instructions from supervisor Climbs scaffolding or sets up and climbs ladders to work above ground level. Covers surfaces with dropcloths or masking tape and paper to protect surface during painting. Burns off old paint, using blowtorch. Removes fixtures, such as pictures and electric switchcovers, from walls prior to painting. Sprays or brushes hot plastics or pitch onto surfaces. Smoothes surfaces, using sandpaper, scrapers, brushes, steel wool, or sanding machine.

Hiring for all CDL A Drivers Local, Regional, & OTR
UP TO $12,000 Sign on Bonus We offer:  Full benefits 401k No touch freight Pet-rider policy available
Lease purchase Owner operator Teams

The Leadman possesses all the skills required of a Journeyman and is able to supervise a work crew without direct supervision from a higher level. Supervision in this case comprises instruction on how to do the tasks required of the craft, and does not generally constitute pay, scheduling, or disciplinary decision making.
SUMMARY Apply insulating materials to pipes or ductwork, or other mechanical systems in order to help control and maintain temperature. ESSENTIAL FUNCTIONS Fits, wraps, or attaches insulating materials to structures of surfaces, using hand tools or wires, following blueprint specifications. Fills blower hopper with insulating materials. Covers, seals or finishes insulated surfaces or access holes with plastic covers, canvas ships, sealant, tape, cement or asphalt mastic. Reads blueprints and selects appropriate insulation, based on the heat retaining or excluding characteristics of the material. Measures and cuts insulation for covering surfaces, using tape measure, handsaw, knife or scissors. Moves controls, buttons, or levers to start blower and regulate flow of materials through nozzle. Prepare surfaces for insulation application by brushing or spreading on adhesives, cement, or asphalt or attaching metal pins to surfaces. Evenly distributes insulating materials into small spaces within floors, ceilings, or walls, using blower and hose attachments or cement mortar.
Driven by a commitment to excellence in project execution, Brock is a leader in providing soft craft services, labor support, and materials for capital projects, maintenance, and facility turnarounds. The Brock Group is a leading provider of industrial specialty services with headquarters in Houston, TX, and operating units in the United States and Canada. The company supports routine maintenance, turnarounds and capital projects by providing services including scaffolding and work access, insulation, coatings/linings, and asbestos abatement, as well as additional associated services.

Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: The Donation Attendant is responsible for accepting merchandise donations from donors according to Goodwill policy and to ensure the efficient and cost-effective operation and stewardship of the Attended Donation Center (ADC) to maximize profitability. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and Goodwill Houston. Essential Duties and Responsibilities: Loads and sorts materials in trailer/ADC according to Goodwill policy and procedures. Maintain accurate records of donations and issues completed donation receipts to all donors. Ensures all donors are accurately tracked in the system. Ability to maintain a cheerful and pleasant disposition when serving customers/donors. Ability to work quickly to ensure that all production standards, guidelines and deadlines are met. Demonstrates professionalism and presents a friendly, cooperative attitude at all times. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear and report all work injuries immediately. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned.

The Craft Recruiter is a valuable member of the Hiring Center team and works closely with Hiring Managers throughout Brock. In this role, you will be an extension of the centralized recruiting team that is based in Houston, Texas using the same database, system and resources. This job requires an individual who is able to successfully recruit and screen talent, and fill a variety of all levels of craft roles (Painters, Insulators, & Scaffolding etc.) against aggressive timelines.
Job Responsibilities: Recruit, screen and interview candidates presenting best talent to hiring managers in high volume, fast-paced environment. Manage a requisition load of 20-25+ job openings at a time. Utilize professional / networking groups in order to attract new talent in creative ways. Network to recruit active and passive candidates for current positions and build talent pipelines for future career opportunities. Extend job opportunities and see candidates through to the project onboarding process. Continuous improvement and knowledge of current effective staffing and recruiting trends, understand how they align with the company’s business priorities, and develop a business case to push new ideas forward. Identify workflow process improvements, structure and systems to realign them with operational goals in all craft process. Participate actively in transfer process that will allow company to keep core craft actively working, engaged, and loyal.