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Collections
Full Time
7/11/2018
Houston
Collections Specialist
Republic Services
With general direction and working within established guidelines and with predefined limits of approval, the Credit and Collections Specialist performs a wide variety of credit and collections functions and also is responsible for related activities. Principal Responsibilities Receives and reviews information from credit reports and contacts various credit sources to ensure credit packages or customer credit applications are complete. Following standard credit processes and procedures, assesses the risk of offering credit to new and existing customers for multiple divisions, business units or an area. Within a determined threshold, approves credit limits. Makes recommendations to the management team as appropriate for non-standard situations or situations in which request exceeds authority to approve. Accepts payment on certain accounts as appropriate and resolves most questions and problems, referring only the most complex to higher levels. Where appropriate performs research to identify misapplied payments and resolve basic and moderately complex issues. On a regular basis, retrieves and reviews billing system reports to identify delinquent accounts. Following standard operating procedures, contacts customers via phone or standard letter to bring accounts to a current status. Prepares and provides reports reflecting status of credit and collection activity in area of responsibility. Documents credit and collections activity for assigned accounts. Performs other duties as assigned or apparent. The statements herein are intended to describe the general nature of work performed by this position, and I snot to be construed as an exhaustive list of responsibilities, duties, and skills. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. 401(k) plan with a generous company match. Employee Stock Purchase Plan (ESPP). Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Full Time
7/11/2018
Houston
Call Center / Medical Collections
Parallon
Are you good with people? Do you enjoy challenges with rewarding outcomes? If the above questions describe you, then we have an opportunity that will provide great earning potential for you. Parallon, Revenue Cycle Point Solutions (formerly The Outsource Group) is looking for individuals who enjoy making money while helping people resolve outstanding medical bills. Our 3rd Party Collectors work directly with patients to help resolve medical accounts by utilizing excellent customer service skills. Our proven call models help Collectors to reach performance goals, achieve acceptable call quality scores and adhere to FDCPA & HIPAA regulations. Essential Job Functions: Perform collections activity based on collection queue/production goals. Follow all required FDCPA regulations and system procedures. Maintain a working knowledge of client policies and procedures. Maintain acceptable call quality as determined by the Management staff. Assist the Unit Manager or Team Lead in working priority reports promptly, effectively, and efficiently. Close out an appropriate number of accounts each month as determined by Management. Be a mentor to new employees and assist in their training and development. Work with insurance companies and completing any necessary correspondence to facilitate account resolution. All other duties as assigned
Full Time
7/9/2018
Katy
Commercial Collector I
Methodist Hospital
Job Ref # 39501 M - F Job Summary Performs ongoing monitoring of assigned accounts to ensure maximization of collection dollars by providing appropriate follow-up and documenting actions taken. The Commercial Collector often times has direct contact with other Methodist Health Care System departments as well as insurance companies; therefore, this position requires a candidate whom demonstrates a positive demeanor, good verbal and written communication skills, and is professional in both appearance and approach. The employee must demonstrate strong interpersonal and persuasive abilities in order to secure accurate and timely payment from third party payors. The incumbent is responsible for ensuring that the network`s financial viability is secured at the most basic level by securing accurate and timely payments. Any errors may result in a delay or loss of reimbursement. Extensive and in depth interaction with insurance, governments entities, and clinical personnel (i.e. physicians, nurses, tech, etc.) is required. Additionally, the Commercial Collector must remain cognizant that the relationship with the third party payor must be maintained. Candidate must be able to handle potentially stressful situations and handle multiple tasks at one time. He/she must be a positive role model for other staff members and patients by working with them to promote teamwork and cooperation. Candidate must be able to accept behavioral and technical feedback as well as integrate suggestions in effective ways. As a member of the Methodist Health Care System team, this person must comply with Methodist Health Care System and Patient Accounting policies and procedures. DUTIES AND RESPONSIBILITIES The Commercial Collector works independently to secure payment from third party payors. He/she must exercise financial acumen in negotiating prompt pay discounts and resolving disputes related to covered services. These tasks include, but not limited to the following:
    Contact and monitor each account assigned. All accounts in the work queue must be worked at least once within a 2-week period. All new patient accounts must be reviewed within 21 days from the date the claim was filed. All clean claims filed must be verified that they have been received within the payor`s filing deadline. Must work at lease the minimum accounts per day as specified (45 for high dollar rep, 60 for BCBS rep, 50 for all others). Provide clear and concise documentation of every action taken on an account in the system collection notes. Displays assertiveness in resolving accounts and takes the appropriate action. Actions may include, but are not limited to: Obtaining corrected information and requesting rebills. Responds to payor`s request for additional information/documentation within 3 days of receipt. Confers with Billers, as necessary, to obtain additional information/clarification. Co-ordinate requests for medical records. Posting account adjustments as a result of written communication from third parties (i.e. certain contractual adjustments, EOB`s, etc.). Provides balance breakdown to document the status, (i.e., primary payor balance, secondary or credit balance, patient balance). Ensure maximization of collection dollars from insurance companies in accordance with the respective contract and/or Methodist Health Care System financial arrangement. Identify accounts for advanced due diligence steps or legal placement in accordance with CCMC`s Account Documentation policy and procedure. Remain current on collection procedures of various payors to provide assistance for absence (vacation, etc.). Inform Manager of payer trends, or any problems or changes in payor requirements. Follows through, in a timely manner, on all action steps requested by the manager or director. Meets stated Performance Indicator Expectations for productivity, account reviews, and agings, as demonstrated on weekly Key Performance Indicator Document. Handles all internal and external customers using ICARE and Service Plus principles. *Contacts are defined as substantively working an individual account in accordance with CCMC`s defined work expectations detailed in the Account Documentation policy and procedure. Understands payor environment, such as managed care, IPAs, TPAs. Exercises good judgment in handling of accounts and demonstrates a professional approach in dealing with patients and insurance companies.
Full Time
5/23/2018
Houston
Collections
Durrett Motor Company
Do you feel like you need a challenge? Are you bored with your job? Are you seeking clear-cut systems that produce results? Durrett Motor Company is seeking a Collector that shows strength in customer follow-up and administrative tasks. The appropriate candidate will also excel at the following objectives: Manage the stress that comes naturally with your position. Post customer payments with 100% accuracy. Be more than a “collector” by refining your core skills to expand your role within the company and gain more recognition. Exemplify exceptional customer service to customers and colleagues. Reduce current delinquency status and maintain a delinquency of 5% or less. Maintain payment recency above 90%. Handle angry, confused, or impatient customers in a professional and patient manner. Collect and report account data to management on a daily basis. Demonstrate advanced computer skills that encompass word processing and spreadsheets. Durrett Motor Company is a family owned and operated pre-owned auto dealership that has been serving the community for over 30 years. Although they have achieved many years of success, their quest to be the best is undying. Joining our Professional Teamwill be the 1st step in reaching greater goals than those you have already set and achieved. As a team, YOUand Durrett Motor Company can and will achieve even more SUCCESS! Benefits to joining our team: 5-day work week Paid vacations every 12 months Weekly Pay Plan Medical Insurance available for the entire family (Company pays portion of employee’s premiums) Retirement Plan Available with matching funds
Full Time
5/23/2018
Houston
Account Manager
Durrett Motor Company
Durrett Motor Company is seeking an Account Manager that shows strength in customer follow-up and administrative tasks. The appropriate candidate will also excel at the following objectives: Manage the stress that comes naturally with your position. Post customer payments with 100% accuracy. Be more than a “collector” by refining your core skills to expand your role within the company and gain more recognition. Exemplify exceptional customer service to customers and colleagues. Reduce current delinquency status and maintain a delinquency of 5% or less. Maintain payment recency above 90%. Handle angry, confused, or impatient customers in a professional and patient manner. Collect and report account data to management on a daily basis. Demonstrate advanced computer skills that encompass word processing and spreadsheets. Reconcile accounts. Durrett Motor Company is a family owned and operated pre-owned auto dealership that has been serving the community for over 30 years. Although they have achieved many years of success, their quest to be the best is undying. Joining our Professional Teamwill be the 1st step in reaching greater goals than those you have already set and achieved. As a team, YOUand Durrett Motor Company can and will achieve even more SUCCESS! Benefits to joining our team: 5-day work week Paid vacations every 12 months Weekly Pay Plan Medical Insurance available for the entire family (Company pays portion of employee’s premiums) Retirement Plan Available with matching funds
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