You’ve got energy, enthusiasm, drive and determination. We’ve got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity.
Responsibilities
Our Agents are responsible for a variety of different calls including: Handling inbound customer service calls Processing inbound sales calls Taking inbound or placing outbound collections calls Answering technical support inquires via incoming calls, chat or email. Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues. Performs other duties as assigned.
Benefits: Paid Training No Weekends or Holidays Generous performance-based pay increases Medical, Dental, & Vision Insurance 401k Tuition Reimbursement Generous Paid Time Off

Experienced Collections Representative Job Status: Full-Time Compensation: Hourly plus bonus capability
ARS National located in the Westchase District of Houston Texas (Westpark Tollway & S. Gessner) has 15 job openings for Experienced Collections Representative. In addition to experience in a collections call center environment we are looking for individuals who thrive on meeting results, who are driven, disciplined and skilled at what they do. This position requires the ability to build relationships, ask questions and not be afraid to work hard in a high- performance culture.
The Experienced Collections Reps will call customers and sell them the benefit of paying their past due account. You will utilize our progressive approach to help customers and our clients get resolution on our accounts by using collaboration, not conformation. Come join a fast growing company and be part of an amazing organization.  

People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
We're hiring for many languages including: Spanish Mandarin French Arabic Brazilian Portugese Cantonese Korean Russian Vietnamese Haitian Creole

Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fufilling Career

There are numerous ways to get involved and help us continue to fulfill our mission of saving homeless cats and dogs in our community. If you're interested in making a difference in your community, apply to join our team today.
Ways to help: Accounting Administrative Adoption Events Advertising Arts and Crafts Behavioral Training Boarding Cattery Cleaning and Care Communications Construction and Building Coordination and Management Education Event Management Finance Food Distribution and Donations Food Drives Food Preparation Fostering Cats or Kittens Fostering Dogs or Puppies Fundraising Grant Writing Graphic Design Grooming Human Resources Inventory and Supply Chain Laundry Legal Marketing Medical Coordination Outreach Pet Sitting Pet Walking Photography Political Advocacy Public Relations Rescue Coordination Retail Social Media Training and Program Development Trapping and Transporting Cats Transporting Pets Videography Veterinary Technician Web Development

AMOT is a leading global manufacturer of control, safety and hazardous area solutions for engines, compressors, turbines and other rotating equipment in the oil, gas, marine, powergen and transport industries.
SUMMARY: We are seeking an experienced professional to provide consultation for a short-term assignment (9 months) to assess our current customer service processes, identify areas for improvement, establish consistent processes that ensure a superior customer experience and implement the program across our (5) call centers around the globe. Train the local customer service managers on how to use computer tools and monitoring systems, track CSR performance, and set expectations for their teams.
ESSENTIAL TASKS & DUTIES: Analyze, develop and implement customer service process improvements. Train customer service teams: scripts, intros, messaging, process flows. Improve call routing decision maps and streamline processes. Provide constructive feedback in one-to-one and group settings with the goal of improving the overall customer experience. Work with other departments/team members as necessary on strategic initiatives.

The Customer Service Representative (CSR) position is a performance based, hands-on, customer-focused role that is responsible for completing tasks associated with the center’s daily operation. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.
Customer Service, Sales, & Marketing: Actively assist in meeting the center’s performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.
Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations.
Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.
Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Are you good with people?
Do you enjoy challenges with rewarding outcomes?
If the above questions describe you, then we have an opportunity that will provide great earning potential for you.
Parallon, Revenue Cycle Point Solutions (formerly The Outsource Group) is looking for individuals who enjoy making money while helping people resolve outstanding medical bills. Our 3rd Party Collectors work directly with patients to help resolve medical accounts by utilizing excellent customer service skills. Our proven call models help Collectors to reach performance goals, achieve acceptable call quality scores and adhere to FDCPA & HIPAA regulations.
Essential Job Functions: Perform collections activity based on collection queue/production goals. Follow all required FDCPA regulations and system procedures. Maintain a working knowledge of client policies and procedures. Maintain acceptable call quality as determined by the Management staff. Assist the Unit Manager or Team Lead in working priority reports promptly, effectively, and efficiently. Close out an appropriate number of accounts each month as determined by Management. Be a mentor to new employees and assist in their training and development. Work with insurance companies and completing any necessary correspondence to facilitate account resolution. All other duties as assigned

neoRhino is looking for a charismatic, customer service centered, and energetic Helpdesk Technician to join our growing IT solutions firm based in Houston, TX. Candidate is required to support request calls from our Clients, identify, troubleshoot, and resolve Client issues with courtesy and professionalism. Excellent customer service, communication, time management, conflict resolution, and problem determination and resolution skills are essential. Room for growth as our company grows.
Responsibilities Responsible for remote desktop support Support multiple clients each day Administer changes and adjustments to systems, as needed Recommend the purchase of new equipment Assess system performance and recommend improvements Assist with developing, implementing, and enforcing policies and procedures for IT operations Work with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements Respond to and resolve difficult inquiries and complaints Provide emergency response to reduce down-time, correct errors, monitor vendor activity, diagnose system failures, and conduct off-hours scheduled and as-needed maintenance Assist in developing, planning, implementing, and administering goals, objectives, policies, and procedures

neoRhino is looking for a charismatic, customer service centered, and energetic Helpdesk Technician to join our growing IT solutions firm based in Houston, TX. Candidate is required to support request calls from our Clients, identify, troubleshoot, and resolve Client issues with courtesy and professionalism. Excellent customer service, communication, time management, conflict resolution, and problem determination and resolution skills are essential. Room for growth as our company grows.
Responsibilities Responsible for remote desktop support Support multiple clients each day Administer changes and adjustments to systems, as needed Recommend the purchase of new equipment Assess system performance and recommend improvements Assist with developing, implementing, and enforcing policies and procedures for IT operations Work with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements Respond to and resolve difficult inquiries and complaints Provide emergency response to reduce down-time, correct errors, monitor vendor activity, diagnose system failures, and conduct off-hours scheduled and as-needed maintenance Assist in developing, planning, implementing, and administering goals, objectives, policies, and procedures

Bilingual Customer Service-Work At Home Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic?  Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues?  Do you want to gain a sense of satisfaction by solving complex caller issues?  We’re looking for people who enjoy a challenge and thrive in an remote environment where things are moving very quickly. Must be fully bilingual in both English and Spanish.
In this position you will use your empathy, patience and resilient nature to resolve issues.  You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers.  Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.

See your skills turn into a career, or continue your successful career with the only company you’ll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. 
Primary Responsibilities Answer back to back calls and resolve issues in a remote environment Build a strong relationship with your customer When they hang up with you, they will have their issue  completely resolved, and remember the great service they received Resolve the problem quickly and ensure situation does not escalate Speaking clearly with empathy in both positive and negative situations Communicate clearly and effectively Multi-task while on the phone – resolve the issue while maintaining a short call time

Join the TTEC team as a work from home Bilingual Customer Service Representative English/Spanish and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs’ 2019 Top 100 companies for remote jobs. Life at TTEC: As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… What You’ll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule – search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience.
As a TTEC Customer Experience Champion, You’ll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring – lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group
About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times

Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times