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Full Time
7/8/2020
Houston, TX
Position Summary The primary purpose of the Data Entry Pharmacy Technician is to provide support services in entering new orders into the pharmacy's computer system in an efficient and timely manner. *Position located in Energy Corridor location* Duties and Responsibilities Accurately type new orders Possess complete and thorough understanding of medications Ability to read and understand prescribed orders for compounded medications Maintain production standards and levels Perform other work-related duties as deemed appropriate by pharmacist on duty
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching Paid Time Off (10 days) Paid Holidays (8 days) Potential for career growth within an expanding team and organization
Schedule Type: Monday - Friday schedules vary 1st shift: 6:30AM – 3:00PM – Monday thru Friday 2nd shift: 11:30AM – 8:30PM – Monday thru Friday 3rd shift: 10:00PM – 8:30AM – Monday thru Thursday

Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
Full Time
7/8/2020
Houston, TX
Pharmacy Technician - Call Center The hours for this position are 11:30 am - 8:00 pm Monday - Friday.
Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The hours for this position are 11:30 am - 8:00 pm Monday - Friday. Duties and Responsibilities Provide quality customer service while using effective communication Answer all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processing new and refill prescription orders Fax and/or call doctors for refill requests Check voicemail's and return customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Inform patients of tracking status on their orders Check and verify invoices/charges Scan and file orders in appropriate folders Read and understand prescription orders Navigate multiple internal computer systems Organize and maintain cleanliness of working areas, supplies, and equipment Maintain confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days Potential for career growth within an expanding team and organization
Position Type Full-time Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
Full Time
7/7/2020
Houston, TX
Company OverviewEmpower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients. Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The hours for this position are 11:30 am - 8:00 pm Monday - Friday. Duties and Responsibilities  Provides quality customer service while using effective communication Answers all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processes new and refill prescription orders Fax and/or calls doctors for refill requests Checks voicemail's and return customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Informs patients of tracking status on their orders Checks and verifies invoices/charges Scans and files orders in appropriate folders Reads and understands prescription orders Navigates multiple internal computer systems Organizes and maintains cleanliness of working areas, supplies, and equipment Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must by able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self motivated and able to work independently Strong interpersonal and “people” skills    Benefits  Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company    Position Type Full-time Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Full Time
7/7/2020
Houston, TX
Empower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.   Position Summary The New Account Administrator is responsible for tracking and managing all incoming leads from internal sources, inside, and outside sales representatives, in addition to maintaining scheduled communications with potential accounts. This position involves providing administrative support to the Sales Department.     Duties and Responsibilities Establishes and qualify new accounts from internal and external sources Educates and nurture opportunities until sales involvement is appropriate Tracks all open leads and maintains scheduled communication Maintains CRM of prospective client information Provides quality customer services including servicing existing accounts, answering product and pricing inquiries Works closely with Sales, Account Management, and Customer Service teams Performs all other related duties as assigned by Sales Operations Manager   Knowledge and Skills Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) CRM/Salesforce experience preferred Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers High organizational skills and ability to manage a number of projects at the same time In-depth understanding of company services and its position in the industry: pharmaceutical products, compounding, and specific clinical treatments  Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Can reliably work independently and as part of a team    Experience and Education  HS diploma/GED required Bachelor degree in Science in a related field, the equivalent experience or healthcare related certification or license preferred  Previous experience in outbound call center or related administration experience preferred    Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company    Position Type:  Full-time Hourly
Full Time
7/7/2020
Houston, TX
Company OverviewEmpower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients. Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The qualified candidate will be bi-lingual in english/spanish and have a broad knowledge of medical spanish terminology.  The weekly schedule for this position is Monday - Friday, 11:30 am - 8:00 pm.Duties and Responsibilities  Provides quality customer service while using effective communication Answers all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processes new and refill prescription orders Fax and/or calls doctors for refill requests Checks voicemail's and return customer calls Collaborates with pharmacists and other colleagues to ensure effective and efficient customer service Informs patients of tracking status on their orders Checks and verifies invoices/charges Scans and files orders in appropriate folders Reads and understands prescription orders Navigates multiple internal computer systems Organizes and maintains cleanliness of working areas, supplies, and equipment Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must by able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self motivated and able to work independently Strong interpersonal and “people” skills Able to read, write, and speak English Fluently Able to add, subtract, multiply, and divide in all units of measurement   Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days) Opportunity for growth in a fast-paced growing company   Position Type Full-time Hourly Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Full Time
7/8/2020
Houston, TX
Join the TTEC team as a work from home Customer Service Representative and say goodbye to your commute. Say hello to saving gas/transportation money and growing your career with one of FlexJobs’ 2019 Top 100 companies for remote jobs. Life at TTEC: As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… What You’ll Be Doing: You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule – search no more. You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience.
As a TTEC Customer Experience Champion, You’ll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring – lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group
About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Full Time
6/6/2020
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
Full Time
6/6/2020
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
Full Time
6/6/2020
Houston, TX
$12.00 to $14.00 / hr
Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices.
Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training
Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality