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Bilingual
Full Time
11/25/2019
Houston, TX
Position Summary: The Light Equipment Operator will be responsible for operating a variety of light motorized equipment in a safe and effective manner.
Reporting: Reports to superintendent (or project manager when superintendent is not onsite) Key Responsibilities: Operate light equipment such as bobcats and rollers in a safe and effective manner to minimize the risk of injury, property damage or loss of life Communicate with individuals on jobsite to ensure appropriate task is performed Ensure all equipment is safely and securely stored Follow signal directions while safely operating equipment Ensure access to businesses, houses, water supply and other sites are maintained Make certain no digging is done unless all safety precautions have been taken to ensure lines are not broken Advise foreman or superintendent if any maintenance needs to be performed Assume other responsibilities as assigned Essential Job Functions: You must be able to twist, stoop, bend, squat, kneel, crawl, climb ladders, climb stairs, walk on uneven ground, work above ground on scaffolds and below ground in ditches, have no fear of confined space, see colors to read GHS labeling on containers, have depth perception to avoid excavations and other hazards, hear well enough to recognize the sound of horns and sirens on moving equipment and have good finger manipulation. You must be able to climb on light or heavy equipment and carry and use hand tools. There is constant lifting of 10 lbs, frequent lifting of 25 lbs and maximum single person lifting of 60 lbs. For items over 60 lbs, assistance from co-worker is required. Lifting entails reaching at, above and below shoulder height Special Clothing: You will be required to wear puncture resistant footwear, long pants and four- inch sleeves on shirts. PPE (hard hat, safety glasses, etc.) is required. All safety appliances (hard hat, safety glasses, gloves, high visibility vest, ear plugs, fall protection, respiratory equipment, etc.) will be provided.
Full Time
11/8/2019
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
Full Time
11/1/2019
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Health Center Assistants (English/Spanish) to join our health center in the Houston area. In this position, the Health Center Assistant will provide confidential, quality patient care including patient intake, fee assessment and collection, general health care and contraceptive information, as well as assist with medical services.
**Must Be Bilingual (English / Spanish)**

Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service

General Duties Accurately explain all FDA approved birth control methods Provide specific instructions on the patient’s selected birth control method Refer callers seeking information about abortion to the Call Center or Surgical Services Inform callers in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the caller’s needs Describe the difference between medication and surgical abortion Answers telephones, makes and confirms appointments appropriately both on the phone and in the appointment system. Screens patients’ financial status and confirms fee information. Makes accurate entries into data system for medical visits and collection of fees. Ensures information is correct in both data system and paperwork including patient chart. Correctly follows all cash, check and credit/debit card handling procedures. Prepares and ensures accuracy of bank deposits, daily balances, and end of day cashiering procedures. Interviews patients, takes vital signs and completes all required documentation accurately. Provides patient information per Planned Parenthood policies and protocols. Performs lab procedures and controls according to protocols. Maintains accurate lab records and compliance standards. Performs phlebotomy and high complexity lab tests specific to program design. May perform research duties which include, but are not limited to recruiting and referring patients to research studies, screening patients for eligibility, obtaining informed consent from patients, documenting study data in ECW or paper as indicated, set-up of study specimens for NP collection Helps to maintain patient records, filing systems, data systems, patient logs. Prepares exam and procedure rooms for patients; keeps all areas clean and fully stocked. Assists physicians/clinicians as needed. Strictly follows all OSHA guidelines for reducing risk of exposure to bloodborne pathogens and in the handling and disposal of hazardous waste. Uses PPE as required. Appropriately resolves or refers all patient issues, problems or complaints. Ensures patient confidentiality at all times. Assists in preparing monthly supply requisitions and maintaining inventory control. Interacts/communicates with patients in a non-judgmental, non-directive and non-biased manner. Assists with patient recall and follow-up, as assigned by supervisor. Travels to other health centers as required by the Health Center Manager/Director.
Full Time
10/28/2019
Houston, TX
The Customer Service/Inside Sales Representative’s primary role is to support the Sales Department through direct interaction with customers by handling incoming calls, quotation requests and orders via phone, fax, and e-mail. Customer service duties include entering quotations and orders in the system, informing customers of back-orders and other relevant information, and providing data and submittals regarding the product.
Essential Functions Provides support, order processing, back-order information, and other relevant information to customers. Answers customer questions, resolves customer concerns, and directs customers to co-workers who can provide further support. Duties and Responsibilities Receives, reviews, and enters customer orders. Facilitates resolution of inquiries and customer concerns related to the order delivery process. Responsible for building and maintaining relationships with an established base of accounts through excellent customer service. Handles inquiries about status, shipping, and standard pricing of products and/or services for all customers. Supports order tracking, price quoting, and scheduling. Responds to complaints and disputes within a reasonable limit of authority, and recognizes when to escalate customer service issues to the supervisor. Supports customers with referrals to the appropriate specialist for technical support and/or problem resolution when appropriate. Presents product promotions to customers to increase sales and customer awareness of products and services. Uses the computer system to provide information on pricing, availability, and alternate product selection to complete transactions. Resolves pricing situations encountered during customer transactions using current sales policies. Works effectively with others in a team-based environment to accomplish organizational goals and to identify and resolve problems. Works with outside sales on pricing, problem solving, and projects. Other duties as assigned.


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