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Retail
Full Time
10/9/2019
$8.00 / hrPlus Tips
SOVEREIGN SERVICES OF HOUSTON, INC NEED 170 SEASONAL VALET PARKING ATTENDANTS   JOB SUMMARY The Valet Services Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. Sovereign Services is seeking attentive, energetic, service-focused individuals to join our Valet Parking team. Experience as a valet attendant or customer service agent is preferred. More importantly, we are looking for an individual who seeks to create unique experiences for our client’s guests and help them discover all the best in Houston. DUTIES AND RESPONSIBILITIES Maintains pleasant, friendly and professional demeanor with all Sovereign Services of Houston client’s guests Acknowledges and greets our client’s guests within five feet with a professional and friendly demeanor Uses guest last names during interactions Uses salutation of the day and welcomes our client’s guests to the location Posts up in designated areas when not completing tasks Runs at top speed to park and retrieve vehicles and drives slowly and cautiously Assists guests with bell services and luggage storage as needed Opens all vehicle and hotel doors for guests Assists guests with directions and taxi Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area Shuttles guests to appropriate places that are approved by the location Explains parking rates and retrieval procedures to guests upon arrival SALARY: $8hr plus cash tips  
Full Time
10/9/2019
$10.00 to $12.00 / hrPlus Tips
VALET ATTENDANT AT POST OAK   JOB SUMMARY The Valet Services Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The valet attendant is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
DUTIES AND RESPONSIBILITIES Guest Service Maintains pleasant, friendly and professional demeanor with all Sovereign Services of Houston client’s guests Acknowledges and greets Our client’s guests within five feet with a professional and friendly demeanor Uses guest last names during interactions Uses salutation of the day and welcomes Our client’s guests to the location Practices proper phone etiquette Posts up in designated areas when not completing tasks Runs at top speed to park and retrieve vehicles and drives slowly and cautiously Assists guests with bell services and luggage storage as needed Opens all vehicle and hotel doors for guests Assists guests with directions and taxi Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area Delivers messages, items and/or guest amenities as requested Shuttles guests to appropriate places that are approved by the location Explains parking rates and retrieval procedures to guests upon arrival
Systems & Standards: Completes all tasks in a timely manner as instructed by the Operations Manager Treats Sovereign Services client’s guests and associates with courtesy, respect and dignity Follows all appearance standards as set forth by Sovereign Services, including complete approved pressed uniform Follows all attendance standards as set forth by Sovereign Services, as required by the scheduling which may vary according to the needs of the location Maintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns Consistently completes location on all key tags after parking vehicle Calculates and collects revenue for vehicles when needed
Safety and Risk Management Follows site specific safety and security procedures Practices preventative safety procedures as set forth by Sovereign Services, including safe lifting techniques Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system Reports all accidents and incidents observed on shift to Supervisor or Operations Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Immediately secures all keys on belt clip or in a locked key box Reports all potential hazards and safety concerns to Operations Manager
SALARY: Salary: $10.00 to $12.00 average hourly wage (This is an Avg. Hourly Rate composed by a set hourly wage of $5/hr. plus cash tips)
 
Full Time
9/26/2019
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: Under the team leadership of the General Manager of Post Retail, the Logistics & Salvage Coordinator establishes a salvage system to maximize the department’s vendor base, along with critical reporting, effective production and support the management of vendors to increase profit. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times. Ensure 100% customer delight. Maintains salvage records, and up-to-date filing.
Manages through manifest, and inventory control methods or other electronic records to track salvage material, sales and equipment on a daily basis. Maintains a neat and clean office free of clutter, update bulletin boards. Job duties will require performing a variety of administrative support functions. These include but are not limited to producing and completing a variety of correspondence and reports as needed; making copies; keeping filing records and distributing information as needed. Manages Transportation uniforms for department, including distribution, receiving and reconciliation of associated expenses. Prepare monthly weight report for leadership outlining landfill salvage and retail weights (as a percentage of our donations). Prepare salvage report showing revenue and a breakdown of categories not in WESA. Prepare landfill costs compared to last year — shows accumulative numbers for both last year and the present. Supports duties associated with Salvage and Transportation: Work as an additional point of contact with Salvage vendors (customers). Works with internal auditor and maintains accurate Salvage related data in a shared file. Track items and record accuracy of production numbers and note sales to show current inventory. Prepare all paperwork for Salvage transactions, including calculating weights, etc. Calculate weights/charges for invoices and credit memos to all Salvage vendors/customers. Schedule pick-ups. Log all pertinent it-formation into spreadsheet to use for daily, weekly, and monthly updates and reports. Maintain Salvage filing system Performs other duties as assigned and as required by General Manager of Post Retail.
Full Time
9/26/2019
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary:To ensure the efficient and cost-effective operation and stewardship of the Post Retail operations, security of corporate assets through donor and customer relations, processing donated goods, and quality control in order to maximize profitability. The Dock Worker is responsible for the processing of salvage goods and keeping equipment emptied for the transportation flow. May also assist in the day-to- day transportation of materials and donated merchandise including with the use of a forklift. Position function is responsible for assisting in guiding the movement of forklifts in a safe manner; loading and unloading of vehicles. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions.
Ensures adherence to Guiding Principles and CARF standards.
Ensures alignment and consistency of all aspects of Salvage operations to include SOPs,
Reference Guides, job descriptions, performance evaluations, observation checklists, production standards, GoodwillU training, Safety Program, and others documents related to DGR systems.
Operates fork lift and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures.
Processes salvage efficiently and effectively based on company needs and adapts to changes in commodities processing as assigned.
Bales salvageable merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be process separately.
Assist with quality control assurance.
As assigned maintains accurate bale count with production equivalent to 8-10 bales per 8-hour shift, averaging over 1 bale per hour.
As assigned, sorts totes and processes each tote with a sense of urgency.
Assist in efficient movement of goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with salvage goods with the aid of material handling equipment as needed.
Operates assigned material handling equipment in a safe and prudent manner under general supervision, in accordance with the laws of the State of Texas, organizational and safety policies and procedures.
Maintains processing area in a neat and clean condition at all times.
Use of safe work procedures and personal protective equipment as required. (i.e. lifting, use of proper equipment, etc.). Reports incidents and injuries in a timely manner to the immediate supervisor.
Follows the identified compliance standards and GWH guidelines for processing different commodities.
Reports Forklift and other needed equipment repairs and/or maintenance to the Salvage Manager in a timely manner.
Daily completes required paperwork (e.g. forklift pre-use safety inspection, logs, maintenance reports, etc.) in an accurate and timely manner, in accordance with policies and procedures.
Establishes and maintains a cooperative, functional work relationship with team leader and all team members.
Follows all GWH Guiding Principles and Core Values.
Attend in-service and related training as assigned by the Salvage Manager.
Fosters, builds, and embodies the culture of DGR and Goodwill Houston.
Performs other duties as assigned by team leader.
Full Time
9/26/2019
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: The Donation Attendant is responsible for accepting merchandise donations from donors according to Goodwill policy and to ensure the efficient and cost-effective operation and stewardship of the Attended Donation Center (ADC) to maximize profitability. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and Goodwill Houston. Essential Duties and Responsibilities: Loads and sorts materials in trailer/ADC according to Goodwill policy and procedures. Maintain accurate records of donations and issues completed donation receipts to all donors. Ensures all donors are accurately tracked in the system. Ability to maintain a cheerful and pleasant disposition when serving customers/donors. Ability to work quickly to ensure that all production standards, guidelines and deadlines are met. Demonstrates professionalism and presents a friendly, cooperative attitude at all times. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear and report all work injuries immediately. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned.
Full Time
9/26/2019
PRICER
Mission Support:To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: The Pricer is responsible for conducting product research and setting prices appropriate with current standards as it relates to product quality and authenticity to best maximize donor value. Responsible for ensuring the efficient and cost-effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and GoodwillU Houston. Essential Duties and Responsibilities: Research merchandise value using the current pricing guide and/or the internet and price merchandise accordingly. Keep abreast of industry trends, merchandise knowledge and competitive pricing. Responsible for maximizing the donor’s value when determining pricing Price soft and hard goods according to specified quality standards Perform cashiering functions as needed in accordance with PCI Compliance Standards. When operating the POS systems, the Pricer is responsible for obtaining payment for merchandise by accurately itemizing and totaling customer purchases. Receive and record donations from the public as needed. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear and report all work injuries immediately. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned by the store management team.
Full Time
9/26/2019
Cashier
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: The Cashier is responsible for obtaining payment for merchandise by accurately itemizing and totaling customer purchases. Responsible for ensuring the efficient and cost-effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and GoodwillU Houston. Essential Duties and Responsibilities: Operate electronic cash register, credit card and check machines in accordance to PCI Compliance Standards. Provide excellent customer service by greeting customers and helping with basic questions about store operations and/or merchandise. Assist keeping store stock available and notify Store Manager of low and overstocked items. Assist with the security and safety of company team members and property by visually monitoring the sales area. Demonstrates professionalism and presents a friendly, cooperative attitude at all times. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned.
Full Time
9/26/2019
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: The Sorter is responsible for sorting through all the soft lines, separating the salvage from the sellable items, and selecting those exceptional items that can be set aside for our boutique shop. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and GoodwillU Houston.
Essential Duties and Responsibilities: Responsible for the sorting of soft goods; such as clothing, linens, boutique items, etc. Must be able to ensure that all products are carefully inspected to meet GWH quality standards. Sort donations according to company guidelines to maximize productivity for the hanger/taggers. Ability to work quickly to meet required production standards of 200+ (one bin) per hour. Demonstrates professionalism and presents a friendly, cooperative attitude at all times. Must be able to ensure that all production standards, guidelines and deadlines are met. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear and report all work injuries immediately. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned by the store management team.
Full Time
9/26/2019
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling. Position Summary: The Donation Attendant is responsible for accepting merchandise donations from donors according to Goodwill policy and to ensure the efficient and cost-effective operation and stewardship of the Attended Donation Center (ADC) to maximize profitability. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and Goodwill Houston. Essential Duties and Responsibilities: Loads and sorts materials in trailer/ADC according to Goodwill policy and procedures. Maintain accurate records of donations and issues completed donation receipts to all donors. Ensures all donors are accurately tracked in the system. Ability to maintain a cheerful and pleasant disposition when serving customers/donors. Ability to work quickly to ensure that all production standards, guidelines and deadlines are met. Demonstrates professionalism and presents a friendly, cooperative attitude at all times. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear and report all work injuries immediately. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned.
Full Time
9/26/2019
Mission Support: To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through repurposing, reusing, and recycling.
Position Summary: The Tagger/Hanger is responsible for processing product for movement from the backroom to the sales floor. Ensure the efficient operation and stewardship of the Goodwill store to maximize profitability and increase training and opportunities. Responsible for performing assigned duties within the framework our Mission, Vision, Values, Team Member Handbook, Guiding Principles, SOP, Reference Guides, and GoodwillU Houston. Essential Duties and Responsibilities: Responsible for the sorting of soft goods; such as clothing, linens, boutique items, etc. Must be able to ensure that all products are carefully inspected and constantly being rotated. Sort donations according to company guidelines. Boutique items must be kept separate from other soft goods. Ability to work quickly to meet daily production standards of 150 pieces per hour or 1.5 racks hung. Must be able to ensure that all production standards, guidelines and deadlines are met. Demonstrates professionalism and presents a friendly, cooperative attitude at all times. Perform necessary janitorial work as assigned. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisleways and fire exits clear and report all work injuries immediately. Adherence to all Goodwill policies and procedures. May provide some oversight to our volunteer groups on an as needed basis. Perform other duties as assigned by the store management team.
Full Time
9/26/2019
Position Summary: To ensure the efficient and cost-effective operation of the Salvage workforce and location through security of corporate assets, customer relations, sale of donated goods, inventory controls and accurate transactions, in order to maximize profitability and increase training opportunities. Also, provides direction, job training, and support of Salvage team members concerning the proper and safe handling of goods, leading to increased revenues for mission services funding. The Salvage Assistant Manager assists the Salvage Manager with providing direction, job training, supervision, and support for Salvage team members concerning the proper handling of goods, leading to increased revenues for mission services funding. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Ensures alignment and consistency of all aspects of Salvage operations to include SOPs, Reference Guides, job descriptions, performance evaluations, observation checklists, production standards, GoodwillU training, Safety Program, and others documents related to DGR systems. Assist with the management, and coordination of after-market resale Salvage operation and ensures appropriate operational systems and human resources are in place to generate maximum profitability. Supports the hiring, training, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job descriptions. Develops, trains, leads by example and supervises operations leadership, ensuring they are able to achieve the goals set forth by GWH. Operates the warehouse and Salvage team within budgeted expense to revenue ratios. Ensures that the promotion, collection, transportation, production, sales and external/internal distribution of donated products, related operational and sales activities are properly integrated to achieve maximum profitability and quality customer service. Assist the logistics with vendors for the sale, recycling and disposal of salvage goods (apparel, shoes, books, etc.); recyclable materials (cardboard, metals, glass, cellular phones, computers, etc.); trash; and hazardous materials; maximizing post-retail revenue opportunities and minimizing disposal costs. Coordinate and transact salvage sales and zero waste opportunities toward increased revenue and profitability, and to reduce waste and further GWH green environment initiatives. Ensures hazardous materials are handled in accordance with local, state, and federal regulations and GWH policies and procedures. Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the stores and warehouse in accordance with GHW policies and procedures. Makes certain all transportation/baler (Fork Lift and operation of heavy machinery and vehicles) safety policies, regulations, and practices are followed to ensure accident-free driving and processing and minimized insurance costs. Ensures safety and image of truck yard, parking areas, loading dock, salvage areas are clean, neat and safe at all times. Schedules/maintains labor and payroll in accordance with GWH policies and procedures. Supervises the daily activities of salvage team members to maintain consistent processing of all salvage materials meeting production and safety standards. Coordinates loads and maintain accurate inventory control of goods. Inspects facility and Salvage equipment to ensure good company image and safe working environment supported by the Human Resources department. Ensures all trucks and trailers containing salvage goods are manifested and sealed upon receipt. Instructs Team Members in the offload and on-load methods and all other procedures to instill a service-conscious attitude and minimize service failures and injuries. Trains, develops and motivates workforce. Ensures that loading and unloading of vehicles is performed utilizing sound safety practices (i.e. lifting, use of equipment, etc.) and accidents are reported in a timely manner to the immediate supervisor. Report incidents, vehicle defects, traffic violations, or damage to vehicles before and after route in a timely manner. Including equipment repairs and/or maintenance to the Manager in a timely manner. Work varied hours, which include evenings and weekends, are required. Assists with the Salvage Manager on the following critical duties: Safety Site Inspection Incident/Accident reports Communicating to supervisor purchase and supply order needs Team Meeting Minutes Provide information needed for WESA Reports is completed in an accurate and timely manner Communicating to supervisor work requests (Facility Maintenance and Information Support) Responsible for image, maintenance, loss prevention, safety, and security of the warehouse in accordance with GWH policies and procedures. Performs assigned duties within the framework of our Guiding Principles and Core Values. Attends in-service and related training as assigned by Operations Leadership. May be required to participate of activities outside of Goodwill Industries of Houston. Exercise excellent leadership, communications, interpersonal, and organizational skills with a positive people first attitude.
Full Time
9/26/2019
Position Summary: To ensure the efficient and cost-effective operation of the Salvage workforce and location through security of corporate assets, customer relations, sale of donated goods, inventory controls and accurate transactions, in order to maximize profitability and increase training opportunities. Also, provides direction, job training, and support of Salvage team members concerning the proper and safe handling of goods, leading to increased revenues for mission services funding. The Salvage Assistant Manager assists the Salvage Manager with providing direction, job training, supervision, and support for Salvage team members concerning the proper handling of goods, leading to increased revenues for mission services funding. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Ensures alignment and consistency of all aspects of Salvage operations to include SOPs, Reference Guides, job descriptions, performance evaluations, observation checklists, production standards, GoodwillU training, Safety Program, and others documents related to DGR systems. Processes salvage efficiently and effectively based on company needs and adapts to changes in commodities processing as assigned. Bales salvageable merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be process separately. Assist with quality control assurance. As assigned, sorts totes and processes each tote with a sense of urgency. Assist in efficient movement of goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with salvage goods with the aid of material handling equipment as needed. Operates assigned material handling equipment in a safe and prudent manner under general supervision, in accordance with the laws of the State of Texas, organizational and safety policies and procedures. Use of safe work procedures and personal protective equipment as required. (i.e. lifting, use of proper equipment, etc.). Reports incidents and injuries in a timely manner to the immediate supervisor. Follows the identified compliance standards and GWH guidelines for processing different commodities. Reports Forklift and other needed equipment repairs and/or maintenance to the Salvage Manager in a timely manner. Establishes and maintains a cooperative, functional work relationship with team leader and all team members. Follows all GWH Guiding Principles and Core Values. Attend in-service and related training as assigned by the Salvage Manager. Fosters, builds, and embodies the culture of DGR and Goodwill Houston.
Full Time
9/26/2019
Position Summary: To ensure the efficient and cost-effective operation of the Salvage workforce and location through security of corporate assets, customer relations, sale of donated goods, inventory controls and accurate transactions, in order to maximize profitability and increase training opportunities. Also, provides direction, job training, and support of Salvage team members concerning the proper and safe handling of goods, leading to increased revenues for mission services funding. The Salvage Assistant Manager assists the Salvage Manager with providing direction, job training, supervision, and support for Salvage team members concerning the proper handling of goods, leading to increased revenues for mission services funding. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Ensures alignment and consistency of all aspects of Salvage operations to include SOPs, Reference Guides, job descriptions, performance evaluations, observation checklists, production standards, GoodwillU training, Safety Program, and others documents related to DGR systems. Assist with the management, and coordination of after-market resale Salvage operation and ensures appropriate operational systems and human resources are in place to generate maximum profitability. Supports the hiring, training, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job descriptions. Develops, trains, leads by example and supervises operations leadership, ensuring they are able to achieve the goals set forth by GWH. Operates the warehouse and Salvage team within budgeted expense to revenue ratios. Ensures that the promotion, collection, transportation, production, sales and external/internal distribution of donated products, related operational and sales activities are properly integrated to achieve maximum profitability and quality customer service. Assist the logistics with vendors for the sale, recycling and disposal of salvage goods (apparel, shoes, books, etc.); recyclable materials (cardboard, metals, glass, cellular phones, computers, etc.); trash; and hazardous materials; maximizing post-retail revenue opportunities and minimizing disposal costs. Coordinate and transact salvage sales and zero waste opportunities toward increased revenue and profitability, and to reduce waste and further GWH green environment initiatives. Ensures hazardous materials are handled in accordance with local, state, and federal regulations and GWH policies and procedures. Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the stores and warehouse in accordance with GHW policies and procedures. Makes certain all transportation/baler (Fork Lift and operation of heavy machinery and vehicles) safety policies, regulations, and practices are followed to ensure accident-free driving and processing and minimized insurance costs. Ensures safety and image of truck yard, parking areas, loading dock, salvage areas are clean, neat and safe at all times. Schedules/maintains labor and payroll in accordance with GWH policies and procedures. Supervises the daily activities of salvage team members to maintain consistent processing of all salvage materials meeting production and safety standards. Coordinates loads and maintain accurate inventory control of goods. Inspects facility and Salvage equipment to ensure good company image and safe working environment supported by the Human Resources department. Ensures all trucks and trailers containing salvage goods are manifested and sealed upon receipt. Instructs Team Members in the offload and on-load methods and all other procedures to instill a service-conscious attitude and minimize service failures and injuries. Trains, develops and motivates workforce. Ensures that loading and unloading of vehicles is performed utilizing sound safety practices (i.e. lifting, use of equipment, etc.) and accidents are reported in a timely manner to the immediate supervisor. Report incidents, vehicle defects, traffic violations, or damage to vehicles before and after route in a timely manner. Including equipment repairs and/or maintenance to the Manager in a timely manner. Work varied hours, which include evenings and weekends, are required. Assists with the Salvage Manager on the following critical duties: Safety Site Inspection Incident/Accident reports Communicating to supervisor purchase and supply order needs Team Meeting Minutes Provide information needed for WESA Reports is completed in an accurate and timely manner Communicating to supervisor work requests (Facility Maintenance and Information Support) Responsible for image, maintenance, loss prevention, safety, and security of the warehouse in accordance with GWH policies and procedures. Performs assigned duties within the framework of our Guiding Principles and Core Values. Attends in-service and related training as assigned by Operations Leadership. May be required to participate of activities outside of Goodwill Industries of Houston. Exercise excellent leadership, communications, interpersonal, and organizational skills with a positive people first attitude.
Full Time
9/26/2019
Mission Support: Obtains payment for merchandise by accurately itemizing and totaling customer purchases. To ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Position Summary: Process incoming merchandise, assisting with transporting boats to and from sales floor, provide excellent customer service. To ensure the efficient operation and stewardship of the Goodwill Outlet to maximize profitability and increase training and opportunities. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times. Must be able to ensure that all products are constantly being rotated. Help unload trucks as requested. Must be able to ensure that all production standards, guidelines and deadlines are met. Sort donations according to company guidelines. Assist with store security. Assist in keeping store production supply available. Perform necessary janitorial work. Conduct self in safe manner; report all injuries immediately. Provide excellent customer service by greeting customers and providing assistance with basic questions about store operations and/or merchandise. Responsible for performing assigned duties within the framework of our Guiding Principles:    We are committed to providing world-class customer service to all our customers    We are committed to a clean, neat, and organized store. The image of the store reflects Goodwill and the team    Customers should be greeted in 10 seconds    We are committed to a full store with full inventory    Every time we touch a donation, something good should happen to it    All donations should be processed within 24 hours    If you have a pile, you have a problem    Hard goods should be priority processed    Material handling equipment is for moving donations, not storage    Don’t fall in love with your donations…rotation is critical to success    Donor value should increase    Profits should increase Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Successfully complete job specific checklist within 90 days of employment. Assist with the security and safety of company employees and property. Free from alcohol and drugs. Conduct self in safe manner; report all work injuries immediately. Adherence to all Goodwill policies and procedures. Other duties as assigned.
Full Time
9/26/2019
Mission Support: Obtains payment for merchandise by accurately itemizing and totaling customer purchases. To ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Position Summary: Under the team leadership of the General Manager of Post Retail, the Outlet Manager is responsible for everything that their assigned store does or fails to do. To ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times. Ensure 100% customer delight. Responsible for hiring, training, supervising, development and evaluating team members within the framework of Goodwill policies and procedures and job descriptions. Reviews and contributes to store budget, operating the store within budgeted expense to revenue ratios. Responsible for good stewardship of all donations through proper handling and processing of incoming donation flow in and out of the store in accordance with Agency policies and procedures. Scheduling of labor and preparation of time cards/sheets. Responsible for the review and approval of time sheets. The Outlet Manager is responsible for transportation and maintenance needs of the store. Responsible for the image and security of the store. Responsible for ordering and maintaining supplies in a secured manner in accordance with established budget and Agency practices. Responsible for good stewardship of donations and all other agency property and supplies. Ensure that statistical counts are completed in an accurate and timely manner: Complete and analyze the following: POS readings, cash reports, daily, monthly and yearly activity reports, transmittal of reports and daily deposits in accordance with policies and procedures, comment cards, work orders, purchase orders, team minutes, petty cash, expense reports. Keep abreast of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g. full or discount retail, consignment, and second-hand thrift). Ensures merchandise presentation according to Goodwill guidelines. Responsible for making all store decisions within the framework of our Guiding Principles: We are committed to providing world-class customer service to all of our customers. We are committed to a clean, neat, and organized store. The image of the store reflects Goodwill and the team. Customers should be greeted in 10 seconds. We are committed to a full store with full inventory. Every time we touch a donation, something good should happen to it. All donations should be processed within 24 hours. If you have a pile, you have a problem. Hard goods should be priority processed. Material handling equipment is for moving donations, not storage. Don’t fall in love with your donations… rotation is critical to success. Donor Value should increase. Profits should increase. Must perform necessary janitorial work. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Free from alcohol and drugs. Successfully complete job specific checklist within 90 days of employment. Attend in-service and related training as assigned by GM of Post Retail. May be asked to participate in activities outside of Goodwill. This position requires the employee to be able to work independently and to make decisions or provide reliable input on decisions, of significant impact to Goodwill Houston. This employee may have significant input with regard to hiring and firing decisions for Goodwill Houston and supervises two or more full time employees. Other duties as assigned by General Manager of Post Retail.
Full Time
9/26/2019
Mission Support: Obtains payment for merchandise by accurately itemizing and totaling customer purchases. To ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Position Summary: Under the team leadership of the Outlet Manager, will assist in the day-to-day Outlet operations. To ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize profitability and increase training opportunities. Essential Duties and Responsibilities: Demonstrates Goodwill Houston’s Core Values in all actions. Ensures adherence to Guiding Principles and CARF standards. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times. Assist Outlet Manager or Assistant Outlet Manager in the day-to-day operations of the store. Train, develop, and supervise team members. Assist in maintenance and ordering of supplies. Ensure store security according to agency policies and procedures. Assist the Outlet Manager or Assistant Outlet Manager in complying with Goodwill image and safety practices and procedures. Assist in the proper rotation of apparel and hard goods in a timely manner and in accordance with Goodwill’s policies and procedures. Keep abreast of merchandise knowledge, industry trends and competitive pricing. Ensure statistical counts (i.e. production counts, rotates, flips, etc.) are completed in an accurate and timely manner. Complete register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill’s policies and procedures. Responsible for performing assigned duties and management responsibilities within the framework of our Guiding Principles:    We are committed to providing world-class customer service to all of our customers    We are committed to a clean, neat, and organized store. The image of the store reflects Goodwill and the team    Customers should be greeted in 10 seconds    We are committed to a full store with full inventory    Every time we touch a donation, something good should happen to it    All donations should be processed within 24 hours    If you have a pile, you have a problem    Hard goods should be priority processed    Material handling equipment is for moving donations, not storage    Don’t fall in love with your donations… rotation is critical to success    Donor Value should increase    Profits should increase Must perform necessary janitorial work. Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment. Must have punctual and dependable attendance. Free from alcohol and drugs. Assist with the security and safety of company employees and property. Successful complete job specific checklist within 90 days of employment. May be asked to participate in activities outside of Goodwill. Attend in-service and related training as assigned by Outlet Manager. Other duties as assigned by Outlet Manager or Assistant Outlet Manager.
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