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Full Time
9/13/2019
2 Locations
Broad FunctionThe Instructional Designer is responsible for assessing training needs, as well as designing and developing new learning solutions that support the needs of the business and employees. This position evaluates the effectiveness of training programs and makes updates and/or repurposes content as needed. All types of delivery methodologies (ILT, VILT, CBT, OJT, etc.) will be used as appropriate.
Essential Functions Promote, demonstrate and instill Brock’s Bsafe and Bbest culture in all aspects of the business In partnership with the business subject matter experts, analyze and conduct needs assessment of training and/or project request Keep abreast of training standards and practices within the training industry to use instructional design principles to design efficient and effective training including the use of design documents and storyboards (eLearning) Oversee vendor/consultant course design/development as needed Develop instructionally-sound curriculum to include, but not limited to: Instructor-Led & On the Job: Development of participant workbooks, job aids, presentations to enhance instructor-led (virtual/classroom) and on-the-job training, facilitator guides, certification guides, knowledge checks, etc. eLearning: Development of videos, interactions (exercises/tests) and content, as well as support tools (e.g. glossary, job aids) Identify evaluation approach and development of content to support Kirpatrick Levels 2-4 as appropriate Develop and manage project plans and training deliverables to ensure adherences to budget, schedule and scope Facilitate instructor-led training as appropriate Present in front of Key Stakeholders as assigned Assist in LMS administration (e.g. assigning courses, running reports, etc.)
Full Time
8/30/2019
2 Locations
Full Time
8/13/2019
2 Locations
Job Summary: Harsco's Industrial Group has been providing tailor-made products in a broad spectrum of industries for nearly 100 years.
Our consultative approach to sales provides our customers with practical, meaningful solutions and top-flight support, along with the best known and most respected products in their markets. Maintaining significant business relationships over the long haul is no accident - it's our tradition. Harsco Industrial IKG has been leading the grating industry by providing value-added solutions to our customers.
We have an opportunity for a Manufacturing Plant Superintendent with plant management experience at our Channelview, TX (Houston) IKG location.

RESPONSIBILITIES Plans and coordinates the overall manufacturing operation for the plant, including production and shipping schedules. Reviews production and inspection reports. Assures proper reporting from plant to office. Follows up on problem areas to assure schedules are met and problems are resolved. Oversees the plant maintenance function to assure plant is maintained. Manages plant operations and maintenance with hands on approach. Oversees plant quality systems. Promotes a world-class safety culture in the facility. Assists with reduction of overall product costs through the use of world-class manufacturing techniques, such as Lean Manufacturing. Assists in the design and modification of systems and equipment and assures compliance with HARSCO, Industrial IKG and governmental rules and regulations in the plant. Interviews, trains and supervises the plant supervisory work force which is directly responsible for the direction of the daily activities of an hourly work force engaged in production, maintenance and shipping. Attends production meetings and conducts monthly safety meetings. Handles some customer problems directly. Assures the implementation of IKG's policies and procedures relating to manufacturing, safety, and personnel. Conduct all EHS Safety Training, including Monday morning safety meetings/training sessions. Responsible for the maintenance of good employee relations in the plant and for the proper administration of the company/union contract. Consistent enforcement of all safety, attendance, and general work rules. SUPERVISORY RESPONSIBILITIES This position directly supervises all Channelview, TX (Houston) Production Foremen, Inventory Control Specialist, and hourly shop employees in the performance of their assigned duties.
Full Time
9/5/2019
Houston
Job 19-095MGS
The Guest Services Manager is responsible for the day-to-day operations of the Guest Services(GS) department. The primary objective of this team is to create a welcoming, informative, and positive experience for each guest and member entering the Museum. The top candidate is proactive and sees the Museum through a visitor’s lens. They coordinate staff efforts at entry points of the Museum, special exhibitions, and key locations across the Museum’s complex. The GS Manager is a champion of the guest purchase experience online, on site, and by phone. The GS department is the resource to the rest of the Museum for arranging ticket set-up and promo codes for all admission, programs, films, and events. The MFAH is expanding its main campus and the GS Manager will participate in strategic planning and implementation of new initiatives as they relate to the guest experience and mission of the Museum. They will manage a wide range of essential functions, including: Staff Management: Manage an administrative team plus an on-site admission team of 20-40 individuals,depending on the exhibition schedule Determine and manage staffing levels (permanent and temporary), hire, and train staff. Project needs and staff costs for special exhibitions when GS staff may distribute audiotours and scan tickets at points of entry Oversee operations of sales that come in by phone Create schedules for all sales staff, including opportunities for GS staff to represent the Museum at off-site sales and promotional opportunities Develop and document all policies and procedures relevant to GS department Maintain resources for sales staff and assure they are informed about daily updates toexhibitions, museum activities and other important information necessary to pass along to guests and prospective members Develop a consistent training program for onboarding staff that includes the MFAH Fine Art of Hospitality standards, and implement staff performance metrics
Member and Guest Relations: Ensure that the admission experience is consistently positive Determine best way to queue guests and make sure the admissions areas are “showready” prior to guests entering the Museum Oversee the process of responding to guest feedback and complaints, including thoseregarding ticket or admission issues Work directly with curatorial, marketing, and education departments to gather information about events, promotions, and opportunities to communicate to members and guests via a daily schedule for guests and/or the screens at the admission desks Develop timely and seasonal ideas that provide surprises to delight guests With curatorial, security, marketing and education teams, determine pertinent signage toassist guests with their visit throughout the main campus
Administrative: Oversee and manage annual expense budget, including staff compensation, for theGuest Services department Track admission revenue against goals, prepare and provide ongoing sales reports,attendance figures and analysis Manage all point-of-purchase areas (admissions desks, auditorium box office and use ofrelated hardware (sales terminals, printers, scanners, and EMV machines) Oversee the GS ticketing coordinator, who acts as the ticketing system representative,externally and internally GS ticketing coordinator manages set-up of sales items, memberships and ticketing for on-site, phone and Web with the IT department GS ticketing coordinator works with departments throughout museum to schedule and manage timely sales discounts and promotions Has oversight of the following daily accounting/sales operations Opening and closing point-of-purchase terminals Reconciling daily sales Reporting of daily sales and attendance figures Able to provide monthly, quarterly, and annual reporting of promo code usage to keydepartments Work with the head of Security to implement and conduct periodic reviews of security and emergency procedures Attend meeting as requested Handle timely tasks and prioritize workflow in a fast-paced guest-serving environment
Benefits: Group Medical and Dental Insurance, Life and Long Term Disability Insurance, Retirement Plan, Flexible Spending Plans, Paid Time Off, Reserve Time Off, Holiday Pay, Museum Membership and Discounts
Send resume and Museum Application
The Museum is an equal opportunity employer dedicated to a policy of nondiscrimination in employment without regard to race, creed, color, age, gender, gender identity, sexual orientation, religion, national origin, genetic information, disability, or protected veteran status.
Full Time
8/21/2019
Houston
Our firm’s mission is to strengthen American businesses by helping U.S. companies and the CPA firms that advise them to take full advantage of federal and state tax credits, incentives, and deductions that are available to them. We are proud to have helped over 16,000 businesses claim more than $8 billion in tax incentives since we opened our doors in 2002. How do we do this? We hire the brightest talent with the most diverse backgrounds who are obsessed and passionate about making a difference.
We are seeking your expertise as a Graphic Designer who is ready to join our “a” team. Responsibilities Strategically interface with team members regarding the visual display of information across multiple platforms Design materials (print and online) to enhance readability, draw the reader into the content, and distinguish alliantgroup in the marketplace through dynamic design practices Ensure a creative yet consistent look and feel that adheres to and supports the alliantgroup brand Support and assist with multiple campaigns, working with the business development team when appropriate Demonstrate skills in creative thinking, strong oral and written communications, listening, and decision-making Create visually appealing, engaging and technically sound communications to support the companies initiatives Leads conceptual development and execution of creative projects, including brochures, advertising, newsletters, signage, tradeshow displays, internal communications and other collateral, while maintaining brand identity Makes timely and quick decisions in order to meet project deadlines, ensuring that projects stay within agreed upon timelines while demonstrating outstanding attention to detail and quality Coordinate bids with vendors on printing, and supervise inventory control on location and off location Help with social media marketing across several different platforms including Facebook, Twitter, YouTube, Instagram, etc. while keeping in line with the company’s best practices Research latest trends, what’s new and happening in the industry and in the local markets, and perform competitor analysis Offer new perspectives by participating in marketing brainstorming sessions
Full Time
8/21/2019
Houston
As the Manager of Product Development, Hotel Content Payments you will contribute to developing the company’s hotel and payment products by defining core product and platform requirements, creating innovative solutions and managing the execution of the product roadmap.
As a Product Manager you will define the product strategy, understand the market and competitive landscape and work with customers and internal stakeholders, including Technology, Supplier Relations & Revenue Management, Service Delivery and Operations, Client Sales, Marketing and others. Your goal is to respond to customer and market input and invent new features and experiences that enable W Travel to provide the most competitive hotel and payment solutions in the marketplace.
Hotel Content refers to Bookable Inventory (Availability, Rates etc.) and Non Bookable Content (rich content, images and other description/digital assets; user generated content etc.). You will be determining the latest technology and products in the market and assess how it could positively impact W Travel’s business. You will be responsible for tactical or strategic roadmap projects as assigned to you. You will also provide subject matter expertise on how the latest technology and products in the market could positively impact W Travel's business. You will be a domain expert in your product area and will act as an advisor to internal teams and senior management on transport content. You will have a direct impact on how we service our customers.
This role is critical to W Travel's future growth and we’re looking for outstanding and seasoned candidates.
Responsiblites Shape hotel content and payments product strategy Develop a deep understanding of the competitive landscape and customer needs Define the product roadmap and user stories in collaboration with Business stakeholders Collaborate with internal engineering resources and key technology vendors on product delivery Ensure product releases are on time and budget and meet internal and external customer needs Communicate with management, senior executives and stakeholders on product direction, strategy and upcoming projects Advise internal teams on decisions and questions related hotel content and payments Responsible for both tactical and strategic product roadmap items as assigned to you Create and maintain product and process documentation on an ongoing basis Work effectively with cross functional teams Technology vendor relationship and issue resolution management
Full Time
8/21/2019
Houston
As the functional and technical lead of WTMC’s Online Booking Tool efforts, the Technology Manager of OBT is charged with the development and sustainability of WTMC’s OBT program. In alignment with the goals, processes and values established and by the CEO and senior management team, he or she creates, materializes, and executes WTMC’s online strategy. Specifically, the manager will coordinate the efficient and optimal delivery of OBT products and services to all of WTMC’s clients through the entire engagement lifecycle from requirement gathering, specification, implementation, support/maintenance as well as offboarding. As the steward of WTMC’s online program, the OBT lead ensures program success through rigorous project management, proactive client engagement, education and leadership of staff, and lastly foresight and vision across the entire OBT horizon.
This position reports to: VP of Technical Operations Responsiblites Oversee all client OBT implementations Manage resources and scheduling for upcoming OBT projects Gather client business requirements and design a solution that meets the needs of the client within the boundaries time and budget Provide business acumen and strive to understand the business problem, in order to best configure the system exceeding client expectations Oversee the configuration of a customer’s specific environment as well as knowledge transfer to staff and management team Establishes and ensures completion of project milestones, client documentation, and client transitions to their production environment – guaranteeing technical success Assist customers with the development of a project plan for each assigned project based on established methodology Manage and monitor projects against the customer’s project plans Coordinate and schedule activities between various internal and external departments to meet the project milestones and timeline Understand and provide thought leadership on the current OBT landscape as well as the upcoming horizon Lead client and internal training - design and conduct sessions both remote and on-site Communicate "best practice" recommendations based on prior experiences Effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues Liaison with client team members and OBT vendors to provide solutions and technical support Support client’s testing cycles Research complex customer problems, issues, and circumstances and provide recommendations, alternatives, and risk assessments
Full Time
8/21/2019
Houston
$3,223 to $4,834 / mo
Works under the direction of a faculty member. Provides expertise in the design, operation and analysis of experiments or research projects in areas such as chemistry, biology, psychology, sociology, mathematics, statistics, computer science, physics, optometry, all fields of engineering, etc.
May prepare samples for testing. Performs advanced testing procedures and performs analyses of data. Prepares reports. Makes uses of a variety of specialized equipment typical within area of specialization. May contribute to grant proposal development. Ensures experiments or research efforts are performed according to specifications. May make recommendations to changes in procedures, processes, or experimental design. May prepare and/or edit research papers, proposals and reports. Possesses, understands, and applies a comprehensive knowledge that crosses fields of specialization. Understands and uses effective management techniques.
Duties:
Designs, operates and analyzes large experiments or research projects. May serve asliaison with other areas of specialization to obtain support or technical expertise for projects. Recommends major changes in procedures or processes for research investigations. May personally conduct important and/or technically complex investigations.
Supervision:
Operates with considerable latitude for unreviewed action. Provides direction and supervision of graduate or undergraduate research assistants involved in experiments or research.
EEO/AA
Full Time
8/13/2019
Houston
The Director of Software Development directs, supervises and governs software development projects. Reviews proposals to determine costs, timeline, funding, staffing requirements and goals. They will oversee the work of Architects, Developers and their project teams relying on their extensive experience and judgment to plan and accomplish team goals.
RESPONSIBILITIES Report to VP of Software Engineering, who defines and drives technical strategy and architectural vision that supports the successful execution of the product vision and business strategy. Oversee the architecture, design, and implementation of GSM's software and marketing applications from development, delivery, and releases. Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget. Lead and coach a team of software developers, architects, and other technical staff both externally and virtually. Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle. Align with peers in sales, marketing, customer success, product, and engineering to make sure our AI capabilities are delivered to the market in the most effective way. Develop a budget and staffing plan to build a high performance, multi-functional team with expertise necessary to achieve development objectives. Ensure a smooth transition from the project team to the respective Operations and Support Groups; includes documenting workflow, training and monitoring success of the transition. Collaborates with the Application Development Team and the Systems and Data Architect to research current technologies and marketing trends to improve products and processes. Enforce company standards Other duties as assigned CRITICAL COMPETENCIES An understanding of data science tools and concepts is obsessed with customer success and knows how to inspire and lead teams. Must enjoy Agile, DevOps, and Continuous Delivery while understanding that Agile doesn't mean you can skip planning and that planning and Agile can coexist in harmony. Possess a craftsman's pride in the code the team put out. Prioritizes and values quality over quantity, but is not a zealot or perfectionist understanding that ultimately the code must meet the needs of the business. Excellent communication with developers and other technical staff. Team members must feel confident that technical challenges are understood and good decisions will be made because of past experiences in a variety of technical roles. Excellent communication with peers and stakeholders; is transparent and data-driven, and knows how to give good news, bad news and listen. Must have a great attitude, and be an unflappable team member known for the ability to embrace a challenge while keeping the presence of mind to have fun along the way. Must like the challenge of simplifying complex systems and always consider the big picture when acting locally. SUPERVISORY RESPONSIBILITIES Directly supervises one or more employees. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include hiring, and training associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems.
Full Time
8/13/2019
Houston
As a Sitecore Technical Delivery Manager, you will assess, design, implement and support complex solutions delivered on Sitecore and the Microsoft Ecosystem. You will work on projects spanning from simple IT projects to large-scale, enterprise-level change programs while exercising Agile and DevOps techniques to find the best solution possible for your client.  You will have key project/program leadership responsibilities and will serve as a career advisor to other Solution Developers. Additionally, you will assist with customer relationship, change requirements, proposal development and some marketing/PR initiatives. Overall, you will contribute to the repository of intellectual property.
Day-to-day you will: Conduct architecture assessments and define solutions. Design, build, deliver and run enterprise solutions using Sitecore and the Microsoft Ecosystem (i.e., development, operations, execution, and support) Lead and review the team's work across all phases of Avanade projects (Plan, Analyze, Design, Build and Test) Provide the work’s technical scope, defining and driving the best solution to meet the technical performance, scalability, flexibility, operations and capability needs of your client Provide architecture Quality Assurance reviews for proposals and ongoing engagements Take responsibility for various initiatives, including work estimation, planning, stakeholder management, and group management Develop long-term technology strategies centered on client business objectives Identify services that will improve performance, enhance support, and increase capabilities Develop best practices for customer support and tools for team Coach, mentor, and motivate team members to influence them to take positive action and accountability for their assigned work Ensure offshore resources are utilized and leveraged appropriately Build, develop, and grow business relationships vital to growth
About Avanade Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business, and industry expertise to build and deploy solutions to realize results for our clients and their customers. Avanade has 34,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation.
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