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Information Technology
Full Time
1/3/2020
Pasadena, TX
Petroleum Service Corporation is looking for an IT Techncial Support Specialist in Pasadena, TX to join our team! The primary focus of the IT Technical Support Specialist will be to develop, implement and maintain the warehouse management system, as well as integrating the system to be used across the warehouse operations. This position will also be responsible for daily support activities to ensure data is available and accessible for our business community. Ideal candidates will have a wide range of skills and experience developing and implementing data warehouse applications.
Job Summary: Responsible for hands on development and oversight of Information Technology systems and personnel, ensuring that our company’s technology is meeting overall business goals and objectives efficiently, safely/securely, and reliably.

Job Duties & Responsibilities: Strategy: Develop an overall strategy for business and technical applications that can take the company into the future allowing for future growth, ensuring the compatibility of systems and strategy across the entire organization. Maintain strategic insights into commercially available IT systems and practices that can streamline our business practices and create a competitive edge. Participate in and lead senior management discussions around IT project strategy, including project scoping, project approval, project execution, cost management, and customer relationships related to IT technology. Envision the role of IT in the positioning of the business and how IT can best be used to achieve business goals; translate this vision into strategies, goals, and plans for the IT teams. Implementation: Direct and oversee a major implementation of various business systems, including ERP, from Oracle to a new mid-market ERP system. Provide direct, hands on support to the implementation of 3rd party / SaaS platforms that are procured and interfaced with our customers’ ERP systems. Examples include warehouse management systems, rail logistics systems, etc. Develop and implement means of improving the communication and efficiency between current IT systems deployed throughout PSC. Alternatively, recommend and deploy cost effective alternatives. Oversee the maintenance of technology systems to ensure functionality, efficiency and maximize uptime. Select and deploy systems that align the IT strategy to PSC business goals and objectives. Analysis: Analyze the needs of different departments and determine ways to meet business objectives by modifying existing or implementing new systems. Direct the development and reporting of performance metrics and direct actions to continuously improve managing the business of IT. Evaluate external advancements in the IT industry to improve business objectives, reduce operating expenses and maximize revenues. Collaboration: Operate as a servant leader to effectively communicate, mentor, coach, and collaborate with the IT team. Develop a strong working knowledge of internal and external customers’ businesses. Effectively support, train and manage IT staff and drive the continuous improvement of IT, equipment, and procedures. This ensures we maintain pace with technological progress, economic change, and business needs. Financial/Budgeting: Overseeing departmental finances, including budgeting and forecasting. Create an annual IT system plan and budget to expand, replace and update system components and advise management on IT objectives, policies, and actions. Security: Ensure a complete security plan is in place which protects the availability, integrity and privacy for business systems and the data stored and communicated. This includes a cybersecurity training program, data protection, etc. Ensure compliance with the changing laws and regulations regulating IT, security, and data protection. Work Schedule: Monday through Friday 8:30 a.m. to 5 p.m. This position regularly requires long hours and occasional weekend work.
Travel: Occasional travel between our offices in Pasadena, TX and Baton Rouge, LA. Additional out-of-state and overnight travel may be expected. Why join the PSC team? Since 1952, Petroleum Service Corporation has had a strong reputation for quality service, safety, environmental protection, and taking care of our employees. We are a leader in product handling and site logistics for refineries, chemical producers, and marine transportation providers. The work we do makes a huge impact in our nation's economy. Check out our videos at petroleumservice.com/videos to learn more. Check out our online newsletter "The Connection" which contains articles about our work groups, recognition events, and achievements of our employees and their family members at petroleumservice.com/newsletters-events/. Employee Benefits: Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families Company-paid life, short-term, and long-term disability insurance Matching 401(k) plan to help employees save money for retirement Vacation, sick leave, and holiday benefits (varies by work group) Incentives, discounts, and bonuses Industry-leading training and development programs To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
Full Time
1/3/2020
Pasadena, TX
Petroleum Service Corporation is looking for an IT Techncial Support Specialist in Pasadena, TX to join our team! The primary focus of the IT Technical Support Specialist will be to develop, implement and maintain the warehouse management system, as well as integrating the system to be used across the warehouse operations. This position will also be responsible for daily support activities to ensure data is available and accessible for our business community. Ideal candidates will have a wide range of skills and experience developing and implementing data warehouse applications.
Work Schedule: Monday - Friday Job Duties & Responsibilities: Develops, implements, and delivers application development solutions Researches both current and potential services and resources, make recommendations about the purchase of resources Hosts into the server and be able to interface all systems to support warehouse operations Installs work stations, load all necessary software, connect & set up hardware equipment Ensures technology is equipped with the latest hardware and software and is accessible Troubleshoots network operating system, software and hardware, a variety of computer issues in a timely manner as the subject matter expert, or “super user” Maintains and supports warehouse management software Maintains an updated inventory of software, hardware and resources Develops and maintains written instructional materials as needed Performs any other IT related duties during working hours and when necessary sometimes after hour on-call work Works independently under remote supervision, and thrives in a team environment to provide support to our internal customers in a timely manner and with a positive customer service attitude
Employee Benefits: Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families Company-paid life, short-term, and long-term disability insurance Matching 401(k) plan to help employees save money for retirement Vacation, sick leave, and holiday benefits (varies by work group) Incentives, discounts, and bonuses Industry-leading training and development programs To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. Petroleum Service Corporation, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Full Time
1/3/2020
Pasadena, TX
Petroleum Service Corporation is looking for an IT Techncial Support Specialist in Pasadena, TX to join our team! The primary focus of the IT Technical Support Specialist will be to develop, implement and maintain the warehouse management system, as well as integrating the system to be used across the warehouse operations. This position will also be responsible for daily support activities to ensure data is available and accessible for our business community. Ideal candidates will have a wide range of skills and experience developing and implementing data warehouse applications.
Work Schedule: Monday - Friday Job Duties & Responsibilities: Develops, implements, and delivers application development solutions Researches both current and potential services and resources, make recommendations about the purchase of resources Hosts into the server and be able to interface all systems to support warehouse operations Installs work stations, load all necessary software, connect & set up hardware equipment Ensures technology is equipped with the latest hardware and software and is accessible Troubleshoots network operating system, software and hardware, a variety of computer issues in a timely manner as the subject matter expert, or “super user” Maintains and supports warehouse management software Maintains an updated inventory of software, hardware and resources Develops and maintains written instructional materials as needed Performs any other IT related duties during working hours and when necessary sometimes after hour on-call work Works independently under remote supervision, and thrives in a team environment to provide support to our internal customers in a timely manner and with a positive customer service attitude
Employee Benefits: Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families Company-paid life, short-term, and long-term disability insurance Matching 401(k) plan to help employees save money for retirement Vacation, sick leave, and holiday benefits (varies by work group) Incentives, discounts, and bonuses Industry-leading training and development programs To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. Petroleum Service Corporation, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Full Time
1/3/2020
Houston, TX
As the functional and technical lead of WTMC’s Online Booking Tool efforts, the Technology Manager of OBT is charged with the development and sustainability of WTMC’s OBT program. In alignment with the goals, processes and values established and by the CEO and senior management team, he or she creates, materializes, and executes WTMC’s online strategy. Specifically, the manager will coordinate the efficient and optimal delivery of OBT products and services to all of WTMC’s clients through the entire engagement lifecycle from requirement gathering, specification, implementation, support/maintenance as well as offboarding. As the steward of WTMC’s online program, the OBT lead ensures program success through rigorous project management, proactive client engagement, education and leadership of staff, and lastly foresight and vision across the entire OBT horizon.
This position reports to: VP of Technical Operations Responsiblites Oversee all client OBT implementations Manage resources and scheduling for upcoming OBT projects Gather client business requirements and design a solution that meets the needs of the client within the boundaries time and budget Provide business acumen and strive to understand the business problem, in order to best configure the system exceeding client expectations Oversee the configuration of a customer’s specific environment as well as knowledge transfer to staff and management team Establishes and ensures completion of project milestones, client documentation, and client transitions to their production environment – guaranteeing technical success Assist customers with the development of a project plan for each assigned project based on established methodology Manage and monitor projects against the customer’s project plans Coordinate and schedule activities between various internal and external departments to meet the project milestones and timeline Understand and provide thought leadership on the current OBT landscape as well as the upcoming horizon Lead client and internal training - design and conduct sessions both remote and on-site Communicate "best practice" recommendations based on prior experiences Effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues Liaison with client team members and OBT vendors to provide solutions and technical support Support client’s testing cycles Research complex customer problems, issues, and circumstances and provide recommendations, alternatives, and risk assessments
Full Time
1/3/2020
Houston, TX
$15.00 to $17.00 / hr
Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices.
Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training
Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality
Full Time
1/3/2020
Houston, TX
$20.00 / hr
Full Time
12/3/2019
Houston, TX
Are you passionate about human space exploration or understanding the origins of the universe, and working with a dynamic and diverse team to make a difference? If you are, we need you!
We need your commitment, teamwork, and energy to help us achieve great things that inspire humans all over the globe. We need you to bring innovative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will benefit the quality of life of people around the world. We are excited about what we do, and we need you on our team as we take on new challenges for NASA’s pursuits in deep space exploration. Jacobs is NASA’s largest engineering solutions provider working alongside NASA at centers across the United States. We have the unique and significant role to partner with NASA at Johnson Space Center (JSC), to be part of every human spaceflight program – the International Space Station (ISS), NASA’s Orion spacecraft, which will carry astronauts into deep space, and Gateway, the orbiting platform providing the home for astronauts to work and travel back and forth to the moon’s surface, and serving as the platform for deep space exploration. From critical systems on the ISS to enable astronauts to live and work in space; to performing advanced development for systems leading to deep space exploration; to being part of the foundation for Gateway. We also partner with NASA at JSC, the only NASA center in the United States to curate all astromaterial samples returned from exploration missions, to perform curation services, orbital debris analysis, and basic research to further humankind’s understanding of the origins of our solar system. We need you to be a part of our team! We are currently in need of a Avionics & Network Engineer – Gateway CDH to join our team with ERC, a JETS teammate company. Do you have the following skills? As a Avionics & Network Engineer – Gateway CDH you will: Design the distributed network architecture for the Gateway Modular Spacecraft. Perform Requirements Development and Management. Perform Verification Testing. Perform other duties as required.

In addition to exciting career opportunities, we also offer: Excellent personal and professional career growth 9/80 work schedule (every other Friday off) Onsite cafeteria (breakfast & lunch) Comprehensive Benefit Package (medical, dental & vision) 401(k) Tuition Reimbursement Much, much more!
Full Time
12/3/2019
Houston, TX
Are you passionate about human space exploration or understanding the origins of the universe, and working with a dynamic and diverse team to make a difference?  If you are, we need you!
We need your commitment, teamwork, and energy to help us achieve great things that inspire humans all over the globe.  We need you to bring innovative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will benefit the quality of life of people around the world.  We are excited about what we do, and we need you on our team as we take on new challenges for NASA’s pursuits in deep space exploration.  Jacobs is NASA’s largest engineering solutions provider working alongside NASA at centers across the United States.
We have the unique and significant role to partner with NASA at Johnson Space Center (JSC), to be part of every human spaceflight program – the International Space Station (ISS), NASA’s Orion spacecraft, which will carry astronauts into deep space, and Gateway, the orbiting platform providing the home for astronauts to work and travel back and forth to the moon’s surface, and serving as the platform for deep space exploration.  From critical systems on the ISS to enable astronauts to live and work in space; to performing advanced development for systems leading to deep space exploration; to being part of the foundation for Gateway.  We also partner with NASA at JSC, the only NASA center in the United States to curate all astromaterial samples returned from exploration missions, to perform curation services, orbital debris analysis, and basic research to further humankind’s understanding of the origins of our solar system. We need you to be a part of our team! We are currently in need of an xEMU Space Suit Development Intern to join our team.  Do you have the following skills? This is a temporary position not to exceed May 31, 2020.
As an xEMU Space Suit Development Intern you will: Support xEMU development activities and gain experience with the function, design, prototyping, and test of space suit components. Support design and fabrication of ground support equipment for the xEMU space suit. Prepare and update design specifications and other engineering documents for the xEMU space suit. Coordinate drafting updates for component drawings. Prepare simplified 3D-printed versions of the components for full-system mockups. Learn about the functions of xEMU components and how they are planned to be tested. Support related assembly and testing activities. Perform other duties as required.
Full Time
11/14/2019
Houston, TX
Sutherland is seeking a motivated and passionate person to join us as a Chat- Care & Tech Support Specialist. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! On our team you will enjoy: A supportive team environment- All efforts are collective, so you are never alone Top-notch paid training- A chance to learn and earn Unlimited advancement opportunities- Your career development is never-ending Rewarding benefits package- Your well-being is top priority Flexible scheduling- We offer part time and full-time schedules that fit your needs Unique work environment- This is an on-site position in an energetic, fun, and modern work environment in our Houston Office Your new Career will include: The Chat- Care & Tech Support Specialist is responsible for providing an Excellent Customer Experience and Technical Support by promptly and accurately responding to customer inquiries/issues via digital channels. Such platforms may be, but are not limited to: Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. Chat- Care & Tech Support Specialist will, on occasion, interact with customers verbally via outbound phone calls. We are looking for tech savvy people to provide support for mobile wireless customers. Due to channels of communication, some responses to customers may represent the client publicly. Responsibilities include: early identification of trending issues and communication of possible impacts. Technical competency around mobile wireless devices and wireless carriers is key in this arena, as the Chat- Care & Tech Support Specialist will be the front-line responder and act as a consulting concierge for helping customers find the best possible solution. These options are dynamic and change based on issue, product, service impacting events, and evolution of our client’s service offering. The Chat- Care & Tech Support Specialist will act as an advocate for the company in social care spaces by using engaging dialogue and answering questions appropriate to the incoming care format in accordance to the brand voice. Hour of Operation: Monday – Friday 6:00 am – 11:00 pm Saturday & Sunday 7:00 am- 10:00 pm
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