Reservists (On Call) Information Technology
FEMA is seeking talented men and women who are eager to assist disaster survivors on an on-call basis as Reservist employees. In this role, you will travel , receive training , build your professional network and support those in need . Are you or someone you know looking for a rewarding on-call work opportunity to assist disaster survivors?
Reservists work on an intermittent basis, supporting survivors of all-hazard incidents. They are the main FEMA workforce during an emergency or disaster, that assists the agency in accomplishing its mission.
The FEMA Information Technology Cadre provides highly skilled, Information Technology Managers and Specialists into the field for Disaster Operations. The cadre is responsible for assisting in the expansion of the FEMA Enterprise Network infrastructure into Joint Field Offices and other disaster facilities located within declared disaster zones during times of emergency. I.T. is also responsible for routine testing, quality assurance, configuration, installation, implementation, and maintenance of networked systems used for the transmission of information in voice, data, and/or video formats.
Additional responsibilities include:
Providing hands-on technical assistance, to resolve hardware and software incidents.
Creating, testing, labeling and running cables in accordance with a design plan.
Assisting in the establishment of network connectivity.
Performing initial setup and configuration of customer hardware and software.
Analyzing, investigating, and resolving assigned Help Desk tickets.
The Information Technology cadre maintains positions that require various levels of experience and skills. The cadre is currently accepting resumes for the following positions:
IT Specialists - The primary purpose of this position to serve as an Information Technology (IT) Specialist with responsibility for routine aspects of testing, quality assurance, configuration, installation, implementation, and maintenance of networked systems used for the transmission of information in voice, data, and/or video formats.
IT Managers- The primary purpose of this position to serve as the Information Technology (IT) Manager. This position is under the supervision of the IT Communications Unit Lead and is responsible for the management of all IT Support activities as assigned at the incident, to include voice and data connectivity. The IT Manager supervises the IT Specialists, and manages all assigned activities.
IT Communication Unit Leads - The primary purpose of this position to serve as the Information Technology (IT) Communications Unit Lead. The position is responsible for the management of all IT Support activities at the incident, to include voice and data connectivity. The Communications Unit Lead supervises the IT Managers, and manages all Unit activities. This position is also responsible to ensure the establishment of the voice and data network infrastructure, and obtain any equipment, devices, software, and applications to ensure end user support.