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Hospitality / Hotel
Full Time
1/9/2019
HOuston
We are looking for a talented individual who will oversee all aspects of Property Management in accordance with the company mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards.
Perform the role of “Standard Bearer”, ensuring that hotel operates at the most optimal level and oversee the operations funtions of the hotel per Thind and brand standards. Ensure full compliance to hotel operating controls, SOPs, policies, procedures and service standards. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Core Job Responsibilities & Duties: Hold regular briefings and meetings with all heads of departments. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual operating budget, marketing & sales plan and capital budget. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies. Closely monitor the hotel’s daily reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. Prepare a monthly financial reporting for the owners and stake holders. Draw up plans and budget (revenues, costs, etc.) for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services. Responsible for the hiring, training and discipline of all hotel staff; Act as a final decision maker in hiring a key staffs. Coordination with HOD's for the execution of all activities and functions. Overseeing and managing all departments and working closely with department heads on a daily basis. Manage and develop the Hotel Executive team to ensure career progression and development. Be accountable for responsibilities of department heads and take ownership of all guest complaints. Provide effective leadership to hotel team members. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Lead in all aspects of business planning. Respond to audits to ensure continual improvement is achieved. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Assisting in residential sales as and when required and development with strong sales prospects. Responsible for safeguarding the quality of operations both (internal & external audits). Ensures good safety practices of employees and guests, assising in the maintenance of proper emergency and security procedures. Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority. Carry out specific oral and written instructions. Perform any other duties as assigned by the General Manager or Ownership.  
Thind Management is a new management company formed with our customers and associates in mind. A family-owned company, Thind’s motto is “We’ll Take It From Here”. We focus on embedding our upbringing to create a safe, lively and comfortable environment for all, and our properties are a testament to this promise.
Full Time
12/12/2018
Houston
Full Time
12/12/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.
Our Cooks work under the leadership and tutelage of award winning Executive Chefs.  Cooks will prepare elegant special event banquet meals, creative ala carte and small plate dishes, and local specialties for breakfast, lunch and dinner periods.
Here is what Khalil A. from the St. Louis Magnolia Hotel says about being a Cook. “My. Experience at the Magnolia Hotel in St. Louis as an employee has been on eof the best opportunities I have had in career thus far.  We have some of the best benefits I have experienced in the downtown area.  The work environment has a family oriented feel even if there is a disagreement, the job gets accomplished and the issue always gets resolved in a timely manner.  The most important characteristic to me is the amount of respect that everybody has for one another.  It is surreal from the GM to Room Attendant; everybody is respectful toward one another.”
Some duties and responsibilities of the Cook include: Prep, cook, plate and present all dishes to the menu specifications. Your work is on display to the guests, give them your best on every order. Follow Serve Safe sanitation standards while performing your Cook’s duties. Communicate with kitchen management/staff and front of the house on menu items.  No yelling at waiters, even if they deserve it! Safety first in the kitchen. Set it up, break it down, and keep it neat during your shift.
The Magnolia Offerings:We believe our career experience offers opportunities for professional success. We like to couple the professional success by offering benefits for personal enrichment such as: Medical, dental and vision health plans. 401k profit sharing plan. Paid vacation, paid holidays and paid birthday. Educational assistance program. Complimentary shift meal. Shoes for Crews. Kits for Kidz. Free monthly $50 Metro q-card.
Full Time
12/12/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.
The core Duties & Responsibilities of the Kitchen Dishwasher include: Correct use of the dish machine including loading, unloading, wash/rinse cycles chemical use, and cleaning the machine. Check correct chemical amount using test strips during your shift. Clean and sanitize all cooking utensils, dishware, china, glass and silver, pots/pans, and work areas. Clean and organize back dock including surrounding areas. Clean and sanitize work areas including the pot/pan sink. Sweep and mop kitchen floors, walls and shelves of the kitchen including walk-ins. Take out trash and clean trash cans. Put away cleaned/sanitized items and restock china, glass and silver where directed. Complete opening and closing shift side duties, and complete scheduled and assigned kitchen cleaning tasks. Wear required personal protective equipment while performing tasks. Adhere to all safety, risk management and environmental policies. Report any injury no matter how minor to the Chef or F&B Management. Other duties as assigned which may include performing duties other than those listed in this position description in the Food & Beverage department or other department in the Hotel.
EOE  M/F/D/V
We believe our career experience offers opportunities for professional success. We like to couple the professional success by offering benefits for personal enrichment such as: Medical, dental and vision health plans. 401k profit sharing plan. Paid vacation, paid holidays and paid birthday. Educational assistance program. Complimentary shift meal. Shoes for Crews. Kits for Kidz. Monthly $50 Metro Q Card fare.
Full Time
12/12/2018
Houston
Full Time
12/12/2018
Houston
Full Time
12/12/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.

Space Attendant maintains the Hotel’s public spaces such as the lobby, restrooms, fitness center, and other assigned parts of the Hotel. The job is very important as the cleanliness of the public spaces is important to create a favorable impression upon the guests.
Some duties and responsibilities of the Public Space Attendant position include:
Complete checklist of areas to clean, ensure cleanliness to Hotel standards. Don’t interfere or disrupt guest activities while doing your assignments. Safety first using cleaning agents, etc. while doing your jobs. Report any maintenance problems you see while doing your assignments. Special projects as may be assigned.
Some Magnolia Guest Service Standards expectations for a Public Space Attendant include:
Every job and every employee is important to our success. Smile and greet the guests as you meet them throughout your shift. Assist the guest whenever and however you can.
We will work together as a team to accomplish the Hotel’s tasks and service the guests.
We will look our best as a sign of service and respect to the guests.
EOE  M/F/D/V
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
12/12/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.

Space Attendant maintains the Hotel’s public spaces such as the lobby, restrooms, fitness center, and other assigned parts of the Hotel. The job is very important as the cleanliness of the public spaces is important to create a favorable impression upon the guests.
Some duties and responsibilities of the Public Space Attendant position include:
Complete checklist of areas to clean, ensure cleanliness to Hotel standards. Don’t interfere or disrupt guest activities while doing your assignments. Safety first using cleaning agents, etc. while doing your jobs. Report any maintenance problems you see while doing your assignments. Special projects as may be assigned.
Some Magnolia Guest Service Standards expectations for a Public Space Attendant include:
Every job and every employee is important to our success. Smile and greet the guests as you meet them throughout your shift. Assist the guest whenever and however you can.
We will work together as a team to accomplish the Hotel’s tasks and service the guests.
We will look our best as a sign of service and respect to the guests.
EOE  M/F/D/V
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
12/6/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.


The duties and responsibilities of the Front Office Supervisor position include but are not limited to: Create, train and sustain a culture of guest service excellence in all front office personnel. Assist in developing sustainable training for all front office personnel (including Valet if applicable) regardless of employee’s tenure in the front office. Train staff in the learning and delivery of concierge services to guests. Updating communication boards for front office staff to stay current with downtown events, services and facilities so as to better assist guests. Delegate effectively. Demonstrate initiative and a positive attitude. Take ownership of guest service issues that are escalated and demonstrate superior problem-solving and follow up skills. Review zip code and email capture reports to support guest service agents in achieving goals. Review no show reports to ensure guests were charged. Receive and ensure all same day Expedia reservations. Ensure that all guest interaction with front desk staff is positive and professional and staff empowerment is encouraged and supported. Understand guest survey and Revinate results and scores and continually focus on ways to improve. Inspect all VIP rooms and amenities and conduct care calls to all VIP guests per VIP SOP. Maintain communication with Front Office staff and close out inventory when necessary when hotel is at high occupancy. Rate Check twice a week for 7 days out to confirm/ complete billing routing and adding Guest message to all promotional rate codes. – could be automated in the rate plan building? NOR1 upsell purchases and manually changing room type and adding the Extra in the reservations. Review comp set upgrade pricing twice a year, (Jan and Jun). Backing up Guest Service agents as demand requires. Checking inventory on high occupancy dates and assigning rooms if needed to balance the house. Maintain guest confidentiality as necessary. As may be necessary stage and oversee delivery of amenity packages to guest rooms as expressed in group resume, BEO or individual reservation. Enforce absolute adherence to PCI Guidelines from all front office staff. Manage cash handling procedures as prescribed in Magnolia Hotels’ procedures. Be the Hotel standard bearer for professionalism, appearance, service, and success to the Hotel staff. Conduct all other duties, responsibilities, actions and activities that are inherent in a Front Office Supervisor position Other duties as assigned by Front Office Manager

EOE  M/F/D/V
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
1/7/2019
Houston
About Us A warm Texas welcome and our delicious signature DoubleTree cookies await you at the DoubleTree by Hilton Hotel Houston IAH, located one mile from George Bush Intercontinental (IAH) Airport. As a team member you will be submerged into the C.A.R.E culture. Our associates enjoy benefits such as free parking, free meals, free shuttle transportation to the airport, discounted room rates, an open door policy and so much more. Being part of the DoubleTree team is truly a rewarding experience! Overview Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.
Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Responsibilities Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner. Assist in the recruiting, screening and interviewing for all management and non-management hotel positions. Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork. Create and update Human Resources bulletin boards and other posting locations as needed. Distribute paychecks as needed. Maintain accurate and updated department and associate files. Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc. Process benefits enrollments and other functions electronically, as required. Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy. Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Process all transfer requests in the required time frame. Respond to all interviewed applicants via telephone or letter within required time frame. Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP). Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems. Prepare correspondence and memos as needed. Maintain applicant flow log/data. Ensure all new hires and existing associates possess proper employment eligibility verifications. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.