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Hospitality / Hotel
Full Time
11/16/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.
Human Resources Director Rated “One of the top 100 New Hotels in the World” by Condé Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houston’s most distinct properties. The Magnolia Hotels Career Experience The Magnolia Hotels career experience is a partnership of your talents, skills and personality with our resources, service success and professional standards.  Our facilities exhibit the beauty of historic preservation furnished with modern styling.    We are not a collection of workers in a mass of square footage.  We are entrepreneurs in a unique environment of our own creation. We are committed to service to our guests, employees and community. Every employee in the Hotel will touch success. We are diverse in opinion, culture and life experiences.
Duties & Functions of the Human Resources Director The HR Director has a broad scope of duties and functions, but most importantly the HR Director is the connection to the hourly staff and management personnel to create the Hotel culture of one team, many successes.
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
11/15/2018
Houston
Full Time
10/24/2018
Houston
Full Time
10/5/2018
3 Locations
Provides excellent guest service in an efficient, courteous professional manner; following LBA standards of aggressively friendly hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of public space, as well as, the usage and organization of supplies. Assist room attendants ensuring cleanliness standards are met. Assist maintenance department with minor repairs and work orders.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically: Must be able to push or pull 60 pounds and lift and/or carry 30 pounds. Must be able to stand for up to eight hours, bend, stretch, reach, climb, kneel. Must be able to see and hear. Must be able to speak and understand English, the ability to communicate in another language may be helpful. Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES
Keep public areas of the hotel, grounds and parking lot clean, maintaining brand standards and providing guest service when necessary including assisting guests with baggage, in and out of vehicle or guest room. Respond to guest request, such as delivering supplies: shampoo, towels, roll away beds etc. in a timely and hospitable manner. Perform minor trouble shooting and maintenance of hotel equipment. Responsible for setting up meeting rooms if applicable. Adhere to general clean guidelines for the public areas of the property. Have a thorough knowledge of emergency procedures. Other duties as assigned including assistance in the housekeeping, laundry or maintenance department, that the associate is capable of performing.
POSITIONS FOR POSSIBLE ADVANCEMENT The next step for this position is in a training capacity or in either the front office, maintenance or in a food and beverage department. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
10/5/2018
3 Locations
Responsible for: offering prompt and courteous service so the guests have an enjoyable experience. Maintain the cleanliness and guest ready appearance of outlet.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically: Must be able to push or pull 60 pounds and lift and/or carry 30 pounds. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to speak and read English, the ability to communicate in another language may be helpful. Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES
Prepare and consistently maintain dining area and supplies in a guest ready atmosphere. Process guest charges and gratuities in accordance to standards, policies and procedures. Maintain safety and security practices, have thorough knowledge of emergency procedures. Ensure guests are provided with the highest quality product and service. Complete daily side work including stocking. Also may be responsible for ordering, cost control and maintaining the quality of items served or alerting management to issues in these areas in a timely manner. Maintain certification from a brand approved responsible vendor training program. Other duties as assigned, that the associate is capable of performing.
POSITIONS FOR POSSIBLE ADVANCEMENT Before the next promotion, this person should train her/his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as a Food and Beverage Supervisor or Guest Service Representative.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
10/5/2018
3 Locations
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically: Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to speak and read English, the ability to communicate in another language may be helpful.
Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible vendor training if alcohol is served. Be flexible in regard to work schedule, understanding hospitality is a 24/7 industry and evenings/weekends may be required. Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Other duties as assigned, of which the associate is capable of performing.
POSITIONS FOR POSSIBLE ADVANCEMENT The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion. Once that is achieved, the individual may be considered for an AGM or GSM position should one become available.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
10/5/2018
3 Locations
To assist the Lead Maintenance Technician in the functioning of the hotel. Performs repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and maintained. Provides excellent guest service in an efficient, courteous professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures.
SUMMARY OF ESSENTIAL JOB FUNCTIONS The essential function of the Maintenance Technician is to make sure all mechanical areas of the hotel are operating correctly while working within the preventative guidelines set forth by The Company.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking and communicating.
For this position specifically: Must be able to push or pull 100 pounds and lift and/or carry 60 pounds. Must be able to stand for eight hours, bend, stretch, reach, climb ladders, crawl, kneel and be low to the ground when necessary, sometimes for extended periods of time. Must be able to see and hear. Must be able to speak and read English, the ability to communicate in another language may be helpful. Ability to understand and follow oral and written instructions. Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES Maintain facility using consistent preventative maintenance guidelines. Ensure all maintenance equipment is in working order. Perform tasks as assigned: preventative maintenance, repairs, complete documentation. Assist with houseman duties when assigned. All other duties as assigned and within the realm of physical capabilities.
POSITIONS FOR POSSIBLE ADVANCEMENT The next step for this position is in a training capacity for other Maintenance Technicians or a Lead Maintenance Technician. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
10/5/2018
3 Locations
Provides excellent guest service in an efficient, courteous professional manner; following The Company standards of friendly hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically: Must be able to push or pull 60 pounds and lift and/or carry 30 pounds. Must be able to stand for eight hours, bend, stretch, reach, crawl, kneel. Must be able to see and hear. Must be able to speak and read or understand English, the ability to communicate in another language may be helpful. Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES Daily responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by LBA. Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards. Maintain a clean and orderly housekeeping cart. Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist. Follow general clean procedures every 90 days. Report any discrepancies to the Housekeeping Manager. Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate lounge and locker room, restrooms, public areas, stairwells, and back of the house area). Respond to guest requests and inquiries immediately. Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates. Other duties as assigned, of which the associate is capable of performing.
POSITIONS FOR POSSIBLE ADVANCEMENT The next step for this position is in a training capacity as a checker, assistant housekeeper or either the front office or a food and beverage department. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
10/4/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.
BANQUET SERVER Banquet Servers provide tableside, buffet or tray-passed service for the variety of special events held in the Hotel.  It is a position that requires precision, attention to detail, teamwork, and attentiveness to guest needs.  Banquet Servers must be willing to work on weekend day and evening events.
Some duties and responsibilities of the Banquet Server position include: Set tables or stations according to the BEO and Banquet Captain’s direction. Conduct quality check on linens, china/glass/silver while setting. Serve according to the function’s BEO, be attentive to guest needs at all times. Clear the course plates, prepare for next course, clear tables at designated time. Exercise service recovery when necessary, involve Captain if necessary. Follow Hotel’s Liquor Serving policies and procedures. Follow Hotel F&B sanitation standards for handling & serving food. Assist if necessary in breaking down the special event function.
The Magnolia Offerings:We believe our career experience offers opportunities for professional success. We like to couple the professional success by offering benefits for personal enrichment such as: Medical, dental and vision health plans. 401k profit sharing plan. Paid vacation, paid holidays and paid birthday. Educational assistance program. Complimentary shift meal. Shoes for Crews. Kits for Kidz. A monthly $50 Metro Q Card.
Here is what Maria B. of the Houston Magnolia Hotel says about working as a Banquet Server: “I am a Banquet Server for the Magnolia Hotel for many years.  As a server I have to be ahead of the game.  I try to take care of the guests needs before they even have to ask for anything, such as a beverage refill I refill their drink before they have to ask.  I do the best I can to keep the guests happy, that is what is most important to me.”
Full Time
10/4/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.

The core Duties & Responsibilities of the Cook include: Prepare menu items from the ala carte menus or menu items for banquet events. Prepare menu items to correct portions and put up at proper temperature; plate items per the template developed by the Chef. Maintain portion control for all items including sides. Follow prep guidelines to limit over production prepping menu items and food production prep to numbers as directed by the Chef. Set up and break down line and production areas according to assigned shift duties. Maintain Serve Safe HACCP food sanitation standards throughout all areas and all steps of food production. Plate banquet meals and keep temperature of plates as directed, and pan up buffet pans as directed, so there is never a run-out. Communicate with Servers and F&B Management on “86’d” items or items dragging. Practice risk management worker safety in knife handling, equipment operation, lifting, working with open flame, hot liquids and all other areas of food production. Use proper product rotation of perishable items practicing first in first out method of usage. Keep all food storage areas including walk-ins, freezers and dry storage clean and organized. Maintain professional communication with front of the house staff and co-workers. Ensure quality control of all items prepped and/or cooked. Adhere to all safety, risk management and environmental policies. Report any injury no matter how minor to the Chef or F&B Management. Other duties as assigned which may include performing duties other than those listed in this position description in the Food & Beverage department or other department in the Hotel.
EOE  M/F/D/V
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
10/4/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.
The core Duties & Responsibilities of the PBX Operator position include: Process calls from guests and clients in house as well as from outside lines in an expedient, professional and courteous fashion. Possess a good working knowledge of all hotel services, room availability, special events in the hotel, meeting locations and concierge services so that the information can be given to the guest without the guest having to make additional calls for information and/or assistance. Forward all guest call requests for housekeeping, maintenance, room service or bell or valet service to the appropriate area for immediate response. Use professional discretion when divulging information and activities to callers. Adhere to Hotel procedures for two-way radio communication. Provide and protect the confidentiality of our guests at all times. Do not forward in-coming calls to guest rooms without the caller properly identifying the registered guest’s last name. In the event of a hotel emergency, follow all hotel emergency procedures in contacting the proper authorities/personnel. Guest service over the phone is as important as face-to-face guest service. Handle guest complaints to the best degree possible, and involve the Front Office Manager or Assistant in the handling of guest complaints as necessary. Adhere to all safety, emergency procedures and risk management policies. Report any injury no matter how minor to your supervisor or manager. Other duties as assigned which may include performing duties other than those listed in this position description in the Front Office department or other department in the Hotel.


EOE  M/F/D/V
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
9/27/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.

The Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them.
The Room Attendant’s work will include such things as clean assigned section of guest rooms to Hotel standards and within allotted time; follow standards with guest’s property when cleaning occupied rooms; follow the lost and found procedures in finding items left in guest rooms; report maintenance problems in assigned rooms, hallways or with your equipment; and practice safe working procedures during your shift.
A Magnolia Hotel Room Attendant understands that every job and every employee is important to our success; to smile and greet the guests as they meet them throughout the shift; assist the guest whenever and however you can; and work together as a team to accomplish our Housekeeping tasks and service the guests.
We will look our best as a sign of service and respect to the guests.
EOE  M/F/D/V
Some great benefits we offer:
$50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
9/27/2018
Houston
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels.
The core Duties & Responsibilities of the Kitchen Dishwasher include: Correct use of the dish machine including loading, unloading, wash/rinse cycles chemical use, and cleaning the machine. Check correct chemical amount using test strips during your shift. Clean and sanitize all cooking utensils, dishware, china, glass and silver, pots/pans, and work areas. Clean and organize back dock including surrounding areas. Clean and sanitize work areas including the pot/pan sink. Sweep and mop kitchen floors, walls and shelves of the kitchen including walk-ins. Take out trash and clean trash cans. Put away cleaned/sanitized items and restock china, glass and silver where directed. Complete opening and closing shift side duties, and complete scheduled and assigned kitchen cleaning tasks. Wear required personal protective equipment while performing tasks. Adhere to all safety, risk management and environmental policies. Report any injury no matter how minor to the Chef or F&B Management. Other duties as assigned which may include performing duties other than those listed in this position description in the Food & Beverage department or other department in the Hotel.
EOE  M/F/D/V
We believe our career experience offers opportunities for professional success. We like to couple the professional success by offering benefits for personal enrichment such as: Medical, dental and vision health plans. 401k profit sharing plan. Paid vacation, paid holidays and paid birthday. Educational assistance program. Complimentary shift meal. Shoes for Crews. Kits for Kidz. Monthly $50 Metro Q Card fare.
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