Sort
Customer Service
Full Time
3/20/2019
The Woodlands
Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We want you to join our company with 25 years of industry experience. Be Real with Alight and help us re-imagine how people and organizations thrive. We are now hiring ambitious, motivated Customer Care Representatives to work in our team focused premier HR contact centers. In this role, you will be on the front-line of care, ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll and other HR-related issues.

We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: A full Benefits Package, starting on your first day of employment Health, Dental, Vision, Life Insurance and more. A 401k plan that includes a corporate match. Three weeks (15 days) of paid vacation and six paid holidays per calendar year. Career Development & Growth:  We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development.  Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources!
As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.  Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections.  This may include additional research and ongoing casework. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.  Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.
 

Full Time
3/18/2019
Houston
$12.00 / hr
ARS is a leader in the collection industry with over 20 years in business and continued growth. We are looking to add to our growing Houston office. At ARS, the Call Center Representative will have the opportunity to help people improve their financial standing. You will use creative problem solving and your exceptional customer service skills as you work with customers over the phone who previously have been unable to pay their account and come up with payment solutions.
In return for your hard work and excellent service you will enjoy: $12 an hour plus bonus potential (based on performance) Medical and Dental insurance 401k Plan! Opportunities for growth and development Recognition for individual achievements Progressive employee well-being program Paid Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas) And much more! Requirements for the role: Ability to problem solve, think critically, and create solutions Strong individual drive, competitive nature, and excellent communication skills Proficiency with Windows and moderate typing skills Stable Work History Ability to pass a criminal background check along with a drug screen Must have a high school diploma or GED No prior call center or collections experience is required Ability to work base schedule of Monday-Friday (8:00am-5:00pm), and two evening shifts (10:00am-7:00pm) per week. Duties and Responsibilities: Handle a vast majority of calls directly related to delinquent pre-charged off accounts or post charge off accounts. Determine the reason for delinquency to secure payment while building rapport with the customer. Negotiate for top dollar in a timely manner and meet daily, weekly, and monthly collection standard goals. Educate customers on account terms and alternate payment programs and methods. Update client records with new information, dispositions, and any other relevant notes about the account.  
Full Time
2/20/2019
Houston
$60,000 to $150,000 / yr
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century.  “Customers for Life” – That is our aim.  The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. Our service can be experienced at 17 dealerships in Dallas, Forth Worth, Grapevine, Houston, Plano, San Antonio and Sugar Land.
Sewell Automotive Companies offer opportunities with the following brands: Audi       BMW       Buick       Cadillac       GMC       Infiniti       Lexus       Mercedes-Benz       Mini       Subaru
Responsibilities:
Demonstrate a “servant’s heart” by creating unique and personalized experiences
Professional follow-up with current and future customers
Represent Sewell in a professional and caring manner inside and outside of the workplace
Manage, organize and track all customer service concerns
Communicate service needs to the customer based upon the technician’s diagnosis
Create a continuous working knowledge on all manufacturer vehicles and updates
Achievement of critical service goals and customer satisfaction goals
Benefits: A starting guarantee
Continuous education opportunities
World-class training and associate development
401 (k) with a company match starting on day one
Medical, dental, and vision insurance
Tuition reimbursement for qualifying associates
Company paid short-term disability
Life insurance and long-term disability options
Sewell Automotive Companies maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE
Full Time
1/21/2019
West Houston
$12.00 to $14.00 / hr
Overview:
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – That is our aim. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. Our service can be experienced at 17 dealerships in Dallas, Forth Worth, Grapevine, Houston, Plano, San Antonio and Sugar Land. Sewell Automotive Companies offer opportunities with the following brands: Audi BMW Buick Cadillac GMC Infiniti Lexus Mercedes-Benz Mini Subaru Responsibilities: Greet all customers upon arrival Create a warm and welcoming environment by using the customer’s name Demonstrate a positive presence with a smile Move vehicles to the appropriate service areas Deliver customer’s vehicle back to the service drive upon completion Assist customers with any personal belongings to and from the loaner vehicle Document damage and miles when loan cars are returned Work well within a team in order to serve the customer in a timely manner
Benefits: Competitive starting compensation Continuous education opportunities World-class training and associate development 401 (k) with a company match starting on day one Medical, dental, and vision insurance Tuition reimbursement for qualifying associates Company paid short-term disability Life insurance and long-term disability options
Sewell Automotive Companies maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE
Full Time
1/21/2019
North Houston
$12.00 to $14.00 / hr
Overview:
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – That is our aim. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. Our service can be experienced at 17 dealerships in Dallas, Forth Worth, Grapevine, Houston, Plano, San Antonio and Sugar Land. Sewell Automotive Companies offer opportunities with the following brands: Audi BMW Buick Cadillac GMC Infiniti Lexus Mercedes-Benz Mini Subaru Responsibilities: Greet all customers upon arrival Create a warm and welcoming environment by using the customer’s name Demonstrate a positive presence with a smile Move vehicles to the appropriate service areas Deliver customer’s vehicle back to the service drive upon completion Assist customers with any personal belongings to and from the loaner vehicle Document damage and miles when loan cars are returned Work well within a team in order to serve the customer in a timely manner
Benefits: Competitive starting compensation Continuous education opportunities World-class training and associate development 401 (k) with a company match starting on day one Medical, dental, and vision insurance Tuition reimbursement for qualifying associates Company paid short-term disability Life insurance and long-term disability options
Sewell Automotive Companies maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE
Full Time
1/21/2019
Sugar Land
$12.00 to $14.00 / hr
Overview:
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – That is our aim. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. Our service can be experienced at 17 dealerships in Dallas, Forth Worth, Grapevine, Houston, Plano, San Antonio and Sugar Land. Sewell Automotive Companies offer opportunities with the following brands: Audi BMW Buick Cadillac GMC Infiniti Lexus Mercedes-Benz Mini Subaru Responsibilities: Greet all customers upon arrival Create a warm and welcoming environment by using the customer’s name Demonstrate a positive presence with a smile Move vehicles to the appropriate service areas Deliver customer’s vehicle back to the service drive upon completion Assist customers with any personal belongings to and from the loaner vehicle Document damage and miles when loan cars are returned Work well within a team in order to serve the customer in a timely manner
Benefits: Competitive starting compensation Continuous education opportunities World-class training and associate development 401 (k) with a company match starting on day one Medical, dental, and vision insurance Tuition reimbursement for qualifying associates Company paid short-term disability Life insurance and long-term disability options
Sewell Automotive Companies maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE
Full Time
3/25/2019
Houston
DescriptionAre you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.
Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Values: To protect our integrity first To promote ingenuity and challenge everything To develop people To pursue excellence
The Company: Our strength is in our people and team work. Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.
Vanguard Truck Centers is a Successful Company that is Growing and Profitable!
ESSENTIAL DUTIES Essential Duties include the following. Other duties may be assigned. Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Cleans computer terminals and printers daily. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance.
Next   ▷