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Customer Service
Full Time
10/24/2018
Houston
An Agent Passenger Service performs all aspects of airport and passenger service functions including: Making reservations Preparation and issuance of tickets and itineraries Computation of fares Issuance of refunds Checking baggage Collection of excess baggage charges Providing passengers with general travel information Meets aircraft at gate or loading area Performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers Checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage Determines flight close-out time and prepares, completes and checks various flight forms for accuracy Invalidates tickets and completes post-departure procedures Performs lost and found activities Initiates tracing procedures for lost passenger articles Keeps owner informed of progress of search and returns found articles to customer Processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims Forwards reports on larger claims to proper Company personnel Prepares and maintains required records and reports of lost and found activities Receives airfreight shipments, establishes acceptability, determines routing Classifies, computes rates and other tariff charges and collects payments Prepares routing data Carrier releases Transfer manifest drayage documents and various domestic and international forms Maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers Other duties and functions related to the foregoing as directed by management Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Part Time
10/23/2018
Tomball
$12.00 / hrPlus Commissions
Canvassing Brand Ambassador Part Time, Tomball TX, US Salary Range : $12 per hour
Renewal by Andersen of Houston is the go-to company for new windows in Houston and the surrounding areas, thanks to a strong dedication to local homeowners. We too own homes in the Houston area and understand the challenges of maintaining a beautiful, comfortable home. That is why we aligned ourselves with the national Renewal by Andersen brand. Andersen products and patents have revolutionized the window and door industry for more than 100 years, changing the home construction industry, how homes are designed, and even how we live our lives. Are you energetic? Outgoing? Persuasive? Money driven? Wanting to be challenged? Longing to be part of a team? Wishing to join a company you can grow with?  We have what you’re looking, Renewal by Andersen of Houston is the place for you! Job Description: We’re looking for enthusiastic and confident individuals to join our neighborhood marketing team. If you possess a competitive team spirit, a sense of humor, and wish to pursue a sales and marketing career, we want you on our team.  As a Canvassing Brand Ambassador, you’ll use your skills to help generate leads and drive brand awareness by going out into the field, talking with homeowners about our windows and doors and setting up appointments for our Design Specialists.
Our Canvassing Brand Ambassadors are the backbone of our company. That’s why we’re looking for the best of the best.  You will not be thrown to the wolves either!  After all, your success is our goal!
You will be provided lots of training!  You will be rewarded for your hard work and efforts (excellent hourly wage PLUS BONUSES)!
You’re in the driver seat!  The road to success starts with you!  You determine your worth!
Job Responsibilities: ·      Learn and deliver a qualifying lead presentation to prospective homeowners ·      Canvass assigned target-market areas ·      Provide nightly reporting of leads/appointments ·      Partner with the Team Leader to ensure goals are met
Full Time
10/23/2018
The Woodlands
Elevate your role, extend your impact. Alight reimagines how people and organizations thrive. Join the Alight team this Winter in The Woodlands ,TX as a Customer Care Representative, Supporting Benefits & HR Services.
Customer Care Representative, Supporting Benefits & HR Services
Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Our company has 25 years of industry experience and we want you to join us.  Be Real with Alight and help us re-imagine how people and organizations thrive.
We are also hiring Bilingual Customer Care Representatives As a Customer Care Representative, a typical day to include the following: Handling a high volume of inbound calls from our clients’ employees as well as conduct outbound calls for follow up as required Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Website navigation for the employee may be needed as well Creating and updating employee files in database, as authorized Communicating with third parties to assist the caller with updates or inquiries Staying current on Alight’s programs and services through on-going training provided by Alight Solutions and self-study Staying current on client’s programs and provisions through on-going training
We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: A full Benefits Package - starting on your first day of employment – options include:  Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. People Matter is one of our company’s core values.  We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Diversity programs to ensure Alight promotes an inclusive, open culture with diversity in thought and style A corporate Wellbeing program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Career Development & Growth:  We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. This program provides you with the foundation you need to lead to a path of success.
DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Full Time
10/23/2018
The Woodlands
Elevate your role, extend your impact. Alight reimagines how people and organizations thrive. Join the Alight team this Winter in The Woodlands ,TX as a Bilingual Customer Care Representative (English/Spanish), Supporting Benefits & HR Services.
Bilingual Customer Care Representative, Supporting Benefits & HR Services
Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Our company has 25 years of industry experience and we want you to join us.  Be Real with Alight and help us re-imagine how people and organizations thrive. As a Bilingual Customer Care Representative, a typical day to include the following: Handling a high volume of inbound calls from our clients’ employees as well as conduct outbound calls for follow up as required Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Website navigation for the employee may be needed as well Creating and updating employee files in database, as authorized Communicating with third parties to assist the caller with updates or inquiries Staying current on Alight’s programs and services through on-going training provided by Alight Solutions and self-study Staying current on client’s programs and provisions through on-going training
We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: A full Benefits Package - starting on your first day of employment – options include:  Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. People Matter is one of our company’s core values.  We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Diversity programs to ensure Alight promotes an inclusive, open culture with diversity in thought and style A corporate Wellbeing program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Career Development & Growth:  We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. This program provides you with the foundation you need to lead to a path of success.
DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Full Time
10/5/2018
3 Locations
Provides excellent guest service in an efficient, courteous professional manner; following LBA standards of aggressively friendly hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of public space, as well as, the usage and organization of supplies. Assist room attendants ensuring cleanliness standards are met. Assist maintenance department with minor repairs and work orders.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically: Must be able to push or pull 60 pounds and lift and/or carry 30 pounds. Must be able to stand for up to eight hours, bend, stretch, reach, climb, kneel. Must be able to see and hear. Must be able to speak and understand English, the ability to communicate in another language may be helpful. Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES
Keep public areas of the hotel, grounds and parking lot clean, maintaining brand standards and providing guest service when necessary including assisting guests with baggage, in and out of vehicle or guest room. Respond to guest request, such as delivering supplies: shampoo, towels, roll away beds etc. in a timely and hospitable manner. Perform minor trouble shooting and maintenance of hotel equipment. Responsible for setting up meeting rooms if applicable. Adhere to general clean guidelines for the public areas of the property. Have a thorough knowledge of emergency procedures. Other duties as assigned including assistance in the housekeeping, laundry or maintenance department, that the associate is capable of performing.
POSITIONS FOR POSSIBLE ADVANCEMENT The next step for this position is in a training capacity or in either the front office, maintenance or in a food and beverage department. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
10/5/2018
3 Locations
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically: Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to speak and read English, the ability to communicate in another language may be helpful.
Must display professionalism, honesty and trustworthiness at all times.

SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible vendor training if alcohol is served. Be flexible in regard to work schedule, understanding hospitality is a 24/7 industry and evenings/weekends may be required. Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Other duties as assigned, of which the associate is capable of performing.
POSITIONS FOR POSSIBLE ADVANCEMENT The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion. Once that is achieved, the individual may be considered for an AGM or GSM position should one become available.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Full Time
9/27/2018
Houston
Full Time
9/11/2018
Houston
The Loyalty Coordinator will effectively provide services personally or to immediately refer requests to the appropriate department manager.
Responsibilities Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions. Create memorable experiences for our Select Guests during their stay. Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay. Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments. Arrange Select Guest and special occasion amenities via In-Room Dining. Conduct Loyalty Program training with other Front Office and hotel associates. Conduct monthly Loyalty meetings with relevant hotel associates. Promote the Select Guest program to guests that are current not members. Maintain Select Guest product inventories. Conduct guestroom inspections prior to Select Guest arrival. Will assist in Front Office operations as needed. Perform any other duties assigned by the Front Office Management. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests and deliver memorable guest experiences. Create unique, personalized WOW moments at every opportunity.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
Full Time
9/11/2018
Pasadena
$2,320 to $3,650 / mo
Texas Works Advisor I The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Texas Works Advisor I position within the Office of Medical and Social Services (MSS), Access and Eligibility Services (AES) Eligibility Operations Field Division. The MSS is driven by its mission to people, services, and supports by helping individuals and families in need of food, medical care, cash assistance and other social services.
The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
Texas Works Advisor I accurately determines eligibility for TANF, SNAP (food stamps), Medicaid programs. Work involves interviewing clients in person or via outbound phone call, documenting information gathered, determining eligibility for benefits, verifying case data, explaining program benefits and requirements. Work involves making outbound calls to verify client information. Reviews eligibility of clients for ongoing services. Job requires detailed oriented individuals with ability to apply complex policies and procedures.
This position may require travel of up to 75% during the training period. Travel requirement is 20% after training period is complete. Essential Job Functions: Maintains a regular and predictable work schedule, especially during critical, peak work days (Mondays/Tuesdays). Interviews clients or authorized representatives via phone or in person to gather information to determine eligibility for benefits. Processes changes to client status, overpayments, and adjusts or restores benefits. Obtains, verifies, and calculates income and resources to determine client financial eligibility. Conducts collateral cold calls via conference line to obtain verification of client information. Documents case records using automated systems to form a record for each client. Communicates effectively with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Perform other duties as assigned. Must be able to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon. Must be able to work in a highly stressful and fast paced environment, under constant pressure to meet required deadlines, interview service times, standards, and thresholds.
Full Time
7/30/2018
The functions described in this position will be responsible to ensure that healthcare accounts assigned from the client are billed and paid both accurately and timely. These functions are performed in accordance with applicable laws and regulations and GetixHealth’s, policies and procedures.
The functions described in this position will be responsible to ensure that healthcare accounts assigned from the client are billed and paid both accurately and timely. These functions are performed in accordance with applicable laws and regulations and GetixHealth’s, policies and procedures.
Position Responsibilities Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts. Gathering information, performing research and resolving customer inquiries. Communicate appropriate options for resolution in a timely manner. Inform customers/patients about services available, and assess their needs. Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required. Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness. Other duties as assigned.
Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth’s officers, senior management and staff.