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Customer Service
Full Time
9/24/2018
The Woodlands
Customer Care Representative
Alight
Elevate your role, extend your impact. Alight reimagines how people and organizations thrive. Join the Alight team this Fall in The Woodlands ,TX as a Customer Care Representative, Supporting Benefits & HR Services. Customer Care Representative, Supporting Benefits & HR Services Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Our company has 25 years of industry experience and we want you to join us. Be Real with Alight and help us re-imagine how people and organizations thrive. As a Customer Care Representative, a typical day to include the following: Handling a high volume of inbound calls from our clients’ employees as well as conduct outbound calls for follow up as required Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Website navigation for the employee may be needed as well Creating and updating employee files in database, as authorized Communicating with third parties to assist the caller with updates or inquiries Staying current on Alight’s programs and services through on-going training provided by Alight Solutions and self-study Staying current on client’s programs and provisions through on-going training We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: A full Benefits Package - starting on your first day of employment – options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. People Matter is one of our company’s core values. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Diversity programs to ensure Alight promotes an inclusive, open culture with diversity in thought and style A corporate Wellbeing program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Career Development & Growth: We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. This program provides you with the foundation you need to lead to a path of success. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Full Time
9/24/2018
The Woodlands
Bilingual Customer Care Representative (English/Spanish)
Alight
Elevate your role, extend your impact. Alight reimagines how people and organizations thrive. Join the Alight team this Fall in The Woodlands ,TX as a Bilingual Customer Care Representative (English/Spanish), Supporting Benefits & HR Services. Bilingual Customer Care Representative, Supporting Benefits & HR Services Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Our company has 25 years of industry experience and we want you to join us. Be Real with Alight and help us re-imagine how people and organizations thrive. As a Bilingual Customer Care Representative, a typical day to include the following: Handling a high volume of inbound calls from our clients’ employees as well as conduct outbound calls for follow up as required Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Website navigation for the employee may be needed as well Creating and updating employee files in database, as authorized Communicating with third parties to assist the caller with updates or inquiries Staying current on Alight’s programs and services through on-going training provided by Alight Solutions and self-study Staying current on client’s programs and provisions through on-going training We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: A full Benefits Package - starting on your first day of employment – options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. People Matter is one of our company’s core values. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Diversity programs to ensure Alight promotes an inclusive, open culture with diversity in thought and style A corporate Wellbeing program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Career Development & Growth: We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. This program provides you with the foundation you need to lead to a path of success. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Part Time
9/17/2018
Southwest Houston
$10.00 / hr
Market Research Interviewers
Creative Consumer Research
PHONE and/or MALL MARKET RESEARCH INTERVIEWERS Absolutely NO SELLING Involved Bilingual English/Spanish is a plus $10/hr + bonuses Part time Day and Evening Hours Great for college and high school students, retirees, homemakers, or anyone looking for extra cash.
Full Time
9/13/2018
Houston
WHEELCHAIR PASSENGER ASSISTANT - PM
ABM
Walk-In Applications Accepted MONDAY - FRIDAY 9:00 am - 3:00 pm Click "Apply" for address and details. Must bring 3 forms of ID (Drivers License, Social Security, Passport, Voter Registration or School ID). We Offer: Benefits after 60 Days - For full time employment only (Medical & Dental) 401K • Paid Time-Off • Opportunity for Overtime EOE
Full Time
9/13/2018
Houston
WHEELCHAIR PASSENGER ASSISTANT - AM
ABM
Walk-In Applications Accepted MONDAY - FRIDAY 9:00 am - 3:00 pm Click "Apply" for address and details. Must bring 3 forms of ID (Drivers License, Social Security, Passport, Voter Registration or School ID). We Offer: Benefits after 60 Days - For full time employment only (Medical & Dental) 401K • Paid Time-Off • Opportunity for Overtime EOE
Full Time
9/13/2018
Call Center Agents
iQor
You’ve got energy, enthusiasm, drive and determination. We’ve got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. Responsibilities Our Agents are responsible for a variety of different calls including: Handling inbound customer service calls Processing inbound sales calls Taking inbound or placing outbound collections calls Answering technical support inquires via incoming calls, chat or email. Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues. Performs other duties as assigned.
Full Time
9/13/2018
Houston
PASSENGER SERVICE AGENTS
ABM
Walk-In Applications Accepted! MONDAY - FRIDAY 9:00 am - 3:00 pm Click : "Apply" for address and details. Must bring 3 forms of ID (Drivers License, Social Security, Passport, Voter Registration or School ID). We Offer: Benefits after 60 Days - For full time employment only (Medical & Dental) 401K • Paid Time-Off • Opportunity for Overtime EOE
Full Time
9/11/2018
Houston
Full-Time Loyalty Coordinator
Omni Hotels & Resorts
The Loyalty Coordinator will effectively provide services personally or to immediately refer requests to the appropriate department manager. Responsibilities Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions. Create memorable experiences for our Select Guests during their stay. Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay. Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments. Arrange Select Guest and special occasion amenities via In-Room Dining. Conduct Loyalty Program training with other Front Office and hotel associates. Conduct monthly Loyalty meetings with relevant hotel associates. Promote the Select Guest program to guests that are current not members. Maintain Select Guest product inventories. Conduct guestroom inspections prior to Select Guest arrival. Will assist in Front Office operations as needed. Perform any other duties assigned by the Front Office Management. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests and deliver memorable guest experiences. Create unique, personalized WOW moments at every opportunity. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
Full Time
9/11/2018
Pasadena
$2,320 to $3,650 / mo
Texas Works Advisor I
Texas Health and Human Services
Texas Works Advisor I The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Texas Works Advisor I position within the Office of Medical and Social Services (MSS), Access and Eligibility Services (AES) Eligibility Operations Field Division. The MSS is driven by its mission to people, services, and supports by helping individuals and families in need of food, medical care, cash assistance and other social services. The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement. Texas Works Advisor I accurately determines eligibility for TANF, SNAP (food stamps), Medicaid programs. Work involves interviewing clients in person or via outbound phone call, documenting information gathered, determining eligibility for benefits, verifying case data, explaining program benefits and requirements. Work involves making outbound calls to verify client information. Reviews eligibility of clients for ongoing services. Job requires detailed oriented individuals with ability to apply complex policies and procedures. This position may require travel of up to 75% during the training period. Travel requirement is 20% after training period is complete. Essential Job Functions: Maintains a regular and predictable work schedule, especially during critical, peak work days (Mondays/Tuesdays). Interviews clients or authorized representatives via phone or in person to gather information to determine eligibility for benefits. Processes changes to client status, overpayments, and adjusts or restores benefits. Obtains, verifies, and calculates income and resources to determine client financial eligibility. Conducts collateral cold calls via conference line to obtain verification of client information. Documents case records using automated systems to form a record for each client. Communicates effectively with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Perform other duties as assigned. Must be able to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon. Must be able to work in a highly stressful and fast paced environment, under constant pressure to meet required deadlines, interview service times, standards, and thresholds.
FT & PT
9/8/2018
Humble
Concierge Attendants
Balmoral Crystal Clear Lagoon
These positions are one of the most important to the operations of the amenity. Not only are these team members responsible for superior service to all residents, guests, customers and clients; but they are essentially the first responders to situations that involve health, safety, emergency response and overall satisfaction to all. The work requires thorough knowledge of the policies, procedures, rules, regulations, emergency plans, communication systems, confidentiality, training methods, programming, fee structures, scheduling and especially safety. This position is responsible for all matters that have been planned, implemented, operated, managed and evaluated with the designated property as it relates to all interactions with people, asset protection and services. There are primary foundations of the attendant’s primary focus: safety of all persons and assets on property is always #1, human and mechanical capital and services along with satisfaction of all phases, facets, spectrums and scope on behalf of the ownership, management company, team, clients, vendors, customers and specific legalities. The employee functions as a professional ambassador that assists with all events, programming and operations in a complex, diverse and evolving work area under the direction of the Events Specialist. This position will receive, offer, plan, execute, document, and operate functions and sites as it exists or may hereafter be expanded. This position requires acute attention to details, senses of urgency, extreme empathy, human relation skills, conflict resolution abilities, excellent judgement, superior service and safety standards; and a desire to set new standards by which others judge themselves. The position will assist in the coordination and administration of departmental programs, policies, procedures, rules, regulations, coaching, mentoring, recreation area logistics, event staff, private/public access sites, and amenity-based offerings. NOTE: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. There will many instances where the team member is expected to perform other duties not included in any descriptions, duties or responsibilities and it should be understood by such that those instances are still included. NATURE OF WORK In most cases, these positions are seasonal and part time. This position does require weekend and holiday work days due to the nature of the business. In most cases, the primary basis for these positions are to handle onboarding of residents, collect fees and monitor accurate records of purchases, daily fees received, program attendance, daily attendance, general cleaning, customer assistance, documentation and record keeping. It is exceptionally important that attendants are polite, well spoken, empathetic and kind. Essential Functions Directly responsible to General Manager and Supervisor. Maintain accurate records of purchases, fees received, program attendance, and daily attendance. Complete accurate transactions. Ensure all residents and/or guests have an accurate and up to date access needs. Be friendly and polite always. Report all unsafe conditions to supervisor/manager. Ensure there are enough supplies and inform manager when supplies are running low. Be aware of all rules and regulations for the facility and enforce those rules before allowing entry into the facility. Be aware of all rates and hours for the facility. Complete all assigned opening, closing and cleaning duties Maintain a neat and well-groomed appearance while on duty and remain in uniform attire while on duty. Be very familiar with established Emergency Action Plan and perform appropriate skills and procedures under this plan. Accurately clock in and out. Report on time for all scheduled shifts. Maintain accurate records of daily sales. Assure accurate transactions of money using the cash register and making change. Keep areas clean and sanitary always. Practice and follow all policies and procedures as stated in the staff manual and directed by managers/supervisors. Practice and follow all policies and procedures as stated in the staff manual and directed by managers/supervisors. Psychological Considerations Ambassadors should be able to maintain a positive working relationship with other employees. Employee must demonstrate leadership qualities to perform required work. Employee must demonstrate skills in dealing with patrons, parents or guardians in a wide variety of situations, some stressful and emotional. Employee must be able to function in a sometimes fast and ambiguous environment. Physical Demands Sitting Occasionally Walking Lifting (30 to 40 lbs.) Balancing Occasionally Stooping Occasionally Kneeling Occasionally Crouching Ability to swim and tread water for 5 minutes Must be able to swim and tread water for 2 minutes Environmental Considerations May be required to lift and/or move up to 50 pounds when performing tasks. Employee general work area is outdoors in various temperatures including excessive heat and precipitation. Employee may be exposed to a variety of communicable diseases to include exposure to potential of blood borne pathogens in many settings and areas. Cognitive Considerations Must have the ability to follow directions and communicate in English verbally and writing. Employee must be able to read and understand materials printed in English. Must demonstrate superior customer service skills with the ability to problem solve. Ability to make judgments with respect to confidentiality of information and problem solving. Employee must use good safety awareness and judgment in all aspects of the position.
Part Time
9/6/2018
Tomball
$12.00 / hrPlus Commissions
Brand Ambassador - Full Time Pay/Part Time Work
Renewal by Andersen of Houston
Are your looking for that job that doesn't take up whole day? Are you looking for that job that allows you to earn more than your Base Pay? Renewal by Andersen of Houston may be a great opportunity for you. We are a window and door replacement company that specializes in double pane energy efficient windows, patio doors, and entry doors. Right now we are looking for self-motivated individuals that can be persuasive enough to sell "Free". Yes, FREE: We do not Collect Money. We do not Sell Windows. We do not require customers to Buy Windows. Yes there is such a job. What we do is speak with homeowners to set them up with one of our design consultants if they would like a FREE price quote on their windows and doors. We're pretty much Appointment setters. This is a DOOR to DOOR position with a Base Pay of $12/Hour. On top of that, we also have a great bonus compensation that's goes along with your base pay. No experience required! We provide training. We're looking for people who are self-motivated and great with customer service. Our work schedule is: Monday-Thursday 3:15 P.M -8:15 P.M Saturday 9:00 A.M 3:00 P.M We're off on Friday and Sunday. We get paid every two weeks. So if you're tired of working those hourly jobs where everyone to your left and your right makes the same amount regardless of work ethics and performance, apply today!
Full Time
8/30/2018
Houston
Passenger Service Agent
Worldwide Flight Services
An Agent Passenger Service performs all aspects of airport and passenger service functions including: Making reservations Preparation and issuance of tickets and itineraries Computation of fares Issuance of refunds Checking baggage Collection of excess baggage charges Providing passengers with general travel information Meets aircraft at gate or loading area Performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers Checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage Determines flight close-out time and prepares, completes and checks various flight forms for accuracy Invalidates tickets and completes post-departure procedures Performs lost and found activities Initiates tracing procedures for lost passenger articles Keeps owner informed of progress of search and returns found articles to customer Processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims Forwards reports on larger claims to proper Company personnel Prepares and maintains required records and reports of lost and found activities Receives airfreight shipments, establishes acceptability, determines routing Classifies, computes rates and other tariff charges and collects payments Prepares routing data Carrier releases Transfer manifest drayage documents and various domestic and international forms Maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers Other duties and functions related to the foregoing as directed by management Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Full Time
8/30/2018
Houston
Front Desk Agent
Magnolia Hotels
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels. Desk Agent is "guest service central" in the Hotel. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. What we look for in a good Front Desk candidate is people who like helping people and being friendly no matter the work situation; can think fast, act quick, display grace under pressure; has good communication ability, and has a knack for "Instinctive Guest Service." What you’ll do at the desk while working includes; have fun at work and make our guests feel welcome and happy with the service; use the front desk system to ace all the clerical functions of the position; be a living "Google" of Hotel and local services; support the other Hotel departments with their front desk needs and questions EOE M/F/D/V Some great benefits we offer: $50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
8/16/2018
Houston
$10.50 / hr
Airline Customer Service Agents
Hallmark Aviation Services
Airline Customer Service Agent for Houston Airport INTERNATIONAL AIRLINE seeking highly skilled, fun, and friendly customer service agents to provide exceptional service to airline passengers! Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Assist passengers in various areas throughout the airport Verify flight information and passenger documentation Constant passenger & crew interaction Operate jet bridge (if trained) Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling $10.50/hr PLUS FLIGHT BENEFITS, parking and voluntary Dental, Vision and 401K
Full Time
8/13/2018
Houston
Front Desk Office Clerk
Allied Aviation - Bush Intercontinental Airport
Allied Aviation is hiring for a FRONT DESK OFFICE CLERK Responsibilities include: Handling Phone Calls and Office Traffic Interacting with personnel and the public in a professional manner Working in Microsoft Excel & ten key data entry. Will work on a probationary period to start. Full time with Benefits! Hours are Monday - Friday 8am-4pm No Weekends!
Full Time
8/2/2018
Service Advisor - Sign On Bonus!
Baytown Ford
You're serious about your career, and rest assured you've come to the right place. At Baytown Ford, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. TOP DOLLAR PAY! SIGN ON BONUS! Duties and Responsibilities: Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Test-drive the vehicle or refer to the test technician as necessary. Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. Maintains a dealership-prescribed standard for "hours per customer repair order written." Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Full Time
7/26/2018
Sugar Land
JOIN OUR TEAM AT THE NEW STORE IN SUGAR LAND!
Kroger
Opportunities Now Available for the Following Positions: Cashiers Baggers Grocery Clerks Produce Clerks Meat Clerks Deli Clerks Bakery Clerks Starbucks Clerks Cheese Shop Clerks General Merchandise Front End Associates Overnight Grocery Courtesy Clerks Pharmacy Techs Many More!
Do your friends need a job?
Don't forget to share the news!
Great Benefits Include:
Medical/Vision/Dental/Prescription Drug Plan 401(K) Retirement Competitive Pay Flex Schedules Advancement Opportunties
All applicants subject to criminal/background checks and drug testing. Kroger Food Stores is an EOE.
Sugar Land too far? Stop by your local Kroger for details about available positions!
Full Time
5/9/2018
Conroe
HIRING MULTIPLE POSITIONS
Advantage Resourcing - Conroe
We are hiring for the following positions: Sales Representative MIG Welders Assembly Technicians General Labor - Manufacturing Warehouse Associate Office Assistant Meet with a recruiter about one of these great opportunities!