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Customer Service
Full Time
5/16/2018
$10.50 / hr
IAH Sales Associate
Hudson Group
Hudson Group operates multiple retail concepts at the Houston Intercontinental Airport (IAH). We are seeking Retail Sales Associates to join our team during the morning shift (4:30am - 1pm) and the evening shift (1pm - 9:30pm or 3pm - 11:30pm). Job Summary: Provide excellent customer service and maximize sales by assisting in the daily operation of the store. Job Responsibilities: Acknowledge and greet customers as they enter the store or approach the cashwrap. Follow all company policies, cash handling policies and special store loss prevention procedures. Communicate effectively with customers, fellow employees and store management. Effectively operate a cash register.Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store. Be knowledgeable and familiar with the surrounding businesses/offerings within the facility. Assist other store employees in maintaining security in stores. Stock merchandise.Inform management of any out of stock situations. Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays. Perform related work as assigned. Medical, Dental, Vision after 60-days for full time (32+ hours per week) Paid holidays after 60 days
Full Time
5/10/2018
Houston
Front Desk Supervisor
Magnolia Hotels
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels. THIS JOB IS CURRENTLY INACTIVE. The duties and responsibilities of the Front Office Supervisor position include but are not limited to: Create, train and sustain a culture of guest service excellence in all front office personnel. Assist in developing sustainable training for all front office personnel (including Valet if applicable) regardless of employee’s tenure in the front office. Train staff in the learning and delivery of concierge services to guests. Updating communication boards for front office staff to stay current with downtown events, services and facilities so as to better assist guests. Delegate effectively. Demonstrate initiative and a positive attitude. Take ownership of guest service issues that are escalated and demonstrate superior problem-solving and follow up skills. Review zip code and email capture reports to support guest service agents in achieving goals. Review no show reports to ensure guests were charged. Receive and ensure all same day Expedia reservations. Ensure that all guest interaction with front desk staff is positive and professional and staff empowerment is encouraged and supported. Understand guest survey and Revinate results and scores and continually focus on ways to improve. Inspect all VIP rooms and amenities and conduct care calls to all VIP guests per VIP SOP. Maintain communication with Front Office staff and close out inventory when necessary when hotel is at high occupancy. Rate Check twice a week for 7 days out to confirm/ complete billing routing and adding Guest message to all promotional rate codes. – could be automated in the rate plan building? NOR1 upsell purchases and manually changing room type and adding the Extra in the reservations. Review comp set upgrade pricing twice a year, (Jan and Jun). Backing up Guest Service agents as demand requires. Checking inventory on high occupancy dates and assigning rooms if needed to balance the house. Maintain guest confidentiality as necessary. As may be necessary stage and oversee delivery of amenity packages to guest rooms as expressed in group resume, BEO or individual reservation. Enforce absolute adherence to PCI Guidelines from all front office staff. Manage cash handling procedures as prescribed in Magnolia Hotels’ procedures. Be the Hotel standard bearer for professionalism, appearance, service, and success to the Hotel staff. Conduct all other duties, responsibilities, actions and activities that are inherent in a Front Office Supervisor position Other duties as assigned by Front Office Manager EOE M/F/D/V Some great benefits we offer: $50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
5/10/2018
Houston
Front Desk Agent
Magnolia Hotels
IT FEELS GOOD HERE. A feeling remarkably different than that of a chain or branded hotels. Desk Agent is "guest service central" in the Hotel. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. What we look for in a good Front Desk candidate is people who like helping people and being friendly no matter the work situation; can think fast, act quick, display grace under pressure; has good communication ability, and has a knack for "Instinctive Guest Service." What you’ll do at the desk while working includes; have fun at work and make our guests feel welcome and happy with the service; use the front desk system to ace all the clerical functions of the position; be a living "Google" of Hotel and local services; support the other Hotel departments with their front desk needs and questions EOE M/F/D/V Some great benefits we offer: $50 Metro bus card every month Medical, Dental, Vision after 30 days Birthday day off with pay We pay your citizen application fee We help towards your tuition We award you on your anniversary with a pair of shoes through Shoes for Crews We give back to school supplies every year for your children Discounted rooms at all Marriott Hotel properties.
Full Time
5/10/2018
Houston
PASSENGER SERVICE AGENTS
ABM
HIRING FULL TIME ON SITE IMMEDIATE HIRING EVENT MONDAY - THURSDAY 9:00 am - 3:00 pm Click :Apply" for address and details. Must bring 3 forms of ID (Drivers License, Social Security, Passport, Voter Registration or School ID). PASSENGER SERVICE AGENTS Assist passengers on and off aircraft. Baggage handling. Required to lift, push, pull, walk, bend, and stand majority of shift. We Offer: Benefits after 60 Days - For full time employment only (Medical & Dental) 401K • Paid Time-Off • Opportunity for Overtime EOE
Full Time
5/9/2018
Conroe
HIRING MULTIPLE POSITIONS
Advantage Resourcing - Conroe
We are hiring for the following positions: Bilingual CSR Customer Service Representatives Sales Representatives MIG Welders Assembly Technicians Manual Machinists General Labor - Manufacturing Counter Sales Warehouse Associate Meet with a recruiter about one of these great opportunities!
Full Time
4/25/2018
Estamos Contratando!
Barri Financial Group
Estamos Contratando! Asociados de Ventas Cajeros Servicio al Cliente Bilingües Ofrecemos: Salaria Competetivo Oportunidades de Crecimiento Beneficios Pagados por la Compañia
Full Time
4/19/2018
The Woodlands
Customer Relationship Specialist I (Bilingual)
Woodforest Bank
Customer Relationship Specialist I (Bilingual) is responsible for delivering our vision and building relationships with our customers in a call center environment. This position requires you to demonstrate leadership skills and genuine interest in contributing to the Woodforest culture and supporting the customers to achieve their financial goals while maintaining the trust of our customers and communities. Key Responsibilities: Manage customer relationships in an inbound/outbound call center and work in a fast paced environment that requires accuracy, use of critical thinking while multi-tasking, toggling between multiple systems and reaching resolutions in an efficient manner. Will be required to meet and/or exceed minimum performance standards and will be measured with incentive opportunities across multiple operational thresholds. Provides timely and accurate customer service support such as processing service requests and account updates, resolving issues, and providing information regarding banking products, policies, online services, and customer accounts. Actively identifies appropriate opportunities to market additional bank products and effectively cross sell products to meet the customer needs. Will be required to read frequent updates and learning material; and must be able to implement immediately into calls with accuracy. Demonstrate flexibility to perform every other duty as assigned.
Full Time
4/19/2018
The Woodlands
Customer Relationship Specialist I
Woodforest Bank
Customer Relationship Specialist I is responsible for delivering our vision and building relationships with our customers in a call center environment. This position requires you to demonstrate leadership skills and genuine interest in contributing to the Woodforest culture and supporting the customers to achieve their financial goals while maintaining the trust of our customers and communities. Key Responsibilities: Manage customer relationships in an inbound/outbound call center and work in a fast paced environment that requires accuracy, use of critical thinking while multi-tasking, toggling between multiple systems and reaching resolutions in an efficient manner. Will be required to meet and/or exceed minimum performance standards and will be measured with incentive opportunities across multiple operational thresholds. Provides timely and accurate customer service support such as processing service requests and account updates, resolving issues, and providing information regarding banking products, policies, online services, and customer accounts. Actively identifies appropriate opportunities to market additional bank products and effectively cross sell products to meet the customer needs. Will be required to read frequent updates and learning material; and must be able to implement immediately into calls with accuracy. Demonstrate flexibility to perform every other duty as assigned.
Full Time
3/21/2018
Houston
$14.80 to $16.55 / hr
9-1-1 TELECOMMUNICATOR
City of Houston
The Houston Emergency Center (HEC) assists citizens of Houston with the most efficient, accurate and professional service when processing emergency calls by taking care of citizens, one call at a time. We are seeking qualified individuals who share the same passion and commitment in being the first responder when a citizen calls. Responds to citizens' requests for emergency services by determining the type of problem and transferring the 9-1-1 telephone calls to the appropriate agencies. Answers 9-1-1 emergency telephone calls from citizens or agencies for Police, Fire and Emergency Medical Services in a timely manner. Determines the nature and priority of the emergency and assists callers in a professional and efficient manner. Operates various electronic telephone equipment, i.e., Vesta (CAD) and Meridian Telephone Systems. Uses equipment to receive and transfer incoming calls, to replay calls for clarification and to process hearing impaired calls using a TDD device. Enters essential call and location information into Window's NT Computer System and various applications of the Plant Vesta System to view and retrieve information efficiently. Recognizes critical situations and alerts supervisor on complicated and unusual situations. Physically locates 9-1-1 telephone calls and identifies vehicles' locations using the geographic display (MapStar). Refers calls to City departments other than Police and Fire and outside governmental, social or community agencies. May be required to be "on call" during emergency situations. Duties include but are not limited to attendance at work on a regularly scheduled basis and, as necessary, be prepared to remain onsite, except for supervisory approved meal/breaks, for the entire scheduled work shift. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.
Full Time
1/24/2018
Texas City
WE NEED YOU!
DeMontrand
RECEPTIONIST High School Diploma or General Education Diploma or 1-3 months experience Multiple phone lines experience, preferred. PARTS COUNTER General Motors, Chevy and Hyundai parts knowledge. Licensed Insurance Sales CSR P & C licensed Collision Center Estimator Demonstrated ability to work professionally and courteously with customers. A people-focused mindset and a passion for providing great customer service. Proficiency with multiline phone systems and computers. Ability to work in a fast-paced work environment. Strong organizational and time management skills. Professional appearance and strong work ethic. Must be able to communicate clearly and effectively in English. F & I Consultant The F&I Consultant prepares car deals for the Accounting Department, reviewing all documents for completeness and accuracy. High School diploma or equivalent. At least 1 year, Automotive dealership finance experience. Motivated self-starter and detail oriented General bookkeeping experience and dealership finance experience, preferred. Professional appearance. Must speak, read and write fluently in English. Excellent communication skills with ability to read and comprehend instructions and information. Must have strong filing and organizational skills. Guest Relations Professional Ability to set and achieve targeted goals. Outgoing personality with expertise in creating/building relationships. Basic computer, email and internet proficiency. Knowledge with Client Relationship Management software (CRM) beneficial. Professional appearance. Written and verbal communication skills. Strong presentation skills. Must have valid driver’s license, be 21 years of age and submit to a pre-employment background check, DMV screen and drug test.