WHAT YOU'LL DO Our mission is clear. We go deep to unlock insight and have the courage to act. We bring the right people together to challenge established thinking and drive transformation. We work with our clients to build the capabilities that enable organizations to achieve sustainable advantage. We are shaping the future. Together.We are looking for a Human Resources champion to rotate through HR teams during times of transition or leave coverage, including local office support and our HR Centers of Excellence. As a floating HR Manager, you will have a broad and varied role that will challenge you to become a better HR Professional and allow you to work with stakeholders across North America (NAMR). You will be responsible for helping employees, managers, and leaders with various HR activities spanning the full employee lifecycle. In addition, you will be a key leader within the North America HR Teams.As a member of BCG’s HR team, we will lean on you to help us develop, deploy, and retain the best talent. We will work together to manage the life cycle of our BCGers and the day-to-day operations of HR. In this role, you will have the opportunity to display your exceptional problem solving, leadership, and analytical skills to stakeholders across North America!YOU'RE GOOD ATSupporting NAMR Human Resources Teams during transitions or leavesBeing a true business partner to the Office Leaders (OL), Managing Director & Partner team, Business Services Team (BST) Functional Leadership Team and employees in an assigned office; understanding business challenges and goalsDeveloping trusting relationships with and acting as a coach and mentor to BST managers; working closely with BST managers to provide performance management support and to identify potential staffing needsRolling up your sleeves and acting as the first point of contact for staff and managers with regard to HR policies and procedures ensuring appropriate communication and consistent application; providing guidance on complex Employee Relations mattersProviding general support of BCG’s benefits offerings; managing leaves of absences in accordance with BCG policies and US and/or state regulationsManaging annual compensation processes for consulting and business services staff including promotions, salary increases, and individual performance bonusesLeading the support of the full employee life cycle including onboarding, internal transfers, and employee departuresCreating a close partnership with HR counter parts across the North America region and in other areas of the organization to ensure alignment of HR policies and proceduresDeveloping and maintaining effective business partnerships and a strong network of key stakeholders such as the North America HR Network, Centers of Excellence such as US Benefits and US Immigration, as well as a partnership with Legal, Risk, Operations, and ITManaging, leading, developing team members as needed.Occasional planned travel opportunities depending on projects and candidate locationSpecial ProjectsEvolving processes, ways of working, and looking for ways to continue to add value to the employee experience Actively participating in the broader HR community including participating in regional initiatives and projectsPerforming other duties and working on special projects or initiatives as necessary at the direction of the NAMR HR Director, OLs, and Business Services Managers/DirectorsYOU BRING (EXPERIENCE & QUALIFICATIONS)Bachelor's Degree in Business, Human Resources, Organization Development, or other related field is required; advanced degree preferredEight+ years of human resources management experience in a progressive HR department and professional services organization or equivalentStrong knowledge of performance management, employee relations and compensation management preferredKey CompetenciesCandidates must be able to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG’s values and cultureUnderstanding of BCG policies, practices, structure and how decisions are madeStrong communication skills; able to communicate confidently, articulately and with precision. Able to influence multiple stakeholders to adopt a new point of viewMaturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative styleHigh integrity, tact, a positive attitude, and an ability to maintain absolute confidentialityComfortable in resolving conflict and addressing all people related issuesProven analytical capabilities; a quick study; a bright executive with a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-mindedAn active team player with strong organizational, analytical and project management skillsComfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituenciesExcellent interpersonal skills, able to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships; able to generate trust of local/regional leadershipAutonomous, able to tolerate ambiguity, self-motivatedAble to proactively plan ahead and manage activities to ensure steady office support and engagement on a variety of topicsCapacity to prioritize across multiple issues and to respond quickly with an appropriate sense of urgencyYOU'LL WORK WITHBCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employeesfrom hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.ADDITIONAL INFORMATIONLocation: US office flex, Atlanta or Boston preferred.Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.