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Houston - Collections
Full Time
12/2/2020
Houston, TX
(0 miles)
Description The Collections Representative will be responsible for collecting WCA’s accounts receivable for an assigned geographic area or line of business.  This individual will represent the corporate office to internal and external customers and utilize a consultative approach to identify solutions on delinquent accounts.  The Collections Representative will provide recommendations to improve and streamline the collection process to better service WCA customers and field operations while staying in compliance with Company Standard Operating Procedures. Duties & Responsibilities Apply Company’s credit, collection, and accounting procedures ensuring compliance for an assigned geographic area or line of business Contact customers via phone, email and / or mail to ensure payment within terms and protect Company’s receivable assets while minimizing Daily Sales Outstanding and Bad Debt Recommend Bad Debt Adjustments to Credit and Collection Manager monthly Process daily account adjustments  Research documentation to resolve and process appropriate forms to facilitate processing of credit memos, debit memos, and customer refunds Maintain open communication with other departments, field operations, and leadership to ensure fluid and effective operations Ensure the integrity of data within business systems Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments Assist with other related duties as assigned by manager
Full Time
12/2/2020
Houston, TX
(0 miles)
Description The Collections Representative will be responsible for collecting WCA’s accounts receivable for an assigned geographic area or line of business.  This individual will represent the corporate office to internal and external customers and utilize a consultative approach to identify solutions on delinquent accounts.  The Collections Representative will provide recommendations to improve and streamline the collection process to better service WCA customers and field operations while staying in compliance with Company Standard Operating Procedures. Duties & Responsibilities Apply Company’s credit, collection, and accounting procedures ensuring compliance for an assigned geographic area or line of business Contact customers via phone, email and / or mail to ensure payment within terms and protect Company’s receivable assets while minimizing Daily Sales Outstanding and Bad Debt Recommend Bad Debt Adjustments to Credit and Collection Manager monthly Process daily account adjustments  Research documentation to resolve and process appropriate forms to facilitate processing of credit memos, debit memos, and customer refunds Maintain open communication with other departments, field operations, and leadership to ensure fluid and effective operations Ensure the integrity of data within business systems Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments Assist with other related duties as assigned by manager
Full Time
12/2/2020
Houston, TX
(0 miles)
SHIFT: Days (rotating weekends) SCHEDULE: Full-time Schedule: Must be flexible with schedule. 3 early days (7am to 4pm CST) and 2 late days (10am to 7pm CST). Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.
At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional a la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Collections Team Lead to help us reach our goals. Unlock your potential here! As a Collections Team Lead, you will be responsible for coordinating day to day activities for Collections operations.
What you will do in this role: Maintain established departmental policies and procedures, objectives, patient, and customer service policies Handle difficult patient and third party follow-up problems Monitor pool inventories to ensure accounts are being worked and resolved timely. Review and take action on high dollar accounts as directed. Perform quality reviews as required by Parallon/SSC policy. Assist team members with questions, concerns, and complaints from insurance companies, patients, and other personnel Work as a liaison between team members and SSC staff Establish working relationships with individuals at insurance companies Assist manager with developing team goals and action plans Assist with training of new team members
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