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Full Time
12/18/2019
Houston, TX
Job Summary: Administers and coordinates the activities of sales support coordination and administrative support for Houston’s Customer Service Center. Provides administrative support by handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings. Answers inquiries and obtains information for the general public, customers, visitors, and other interested parties. Provides coordination and support to the Sales Support & Training & Commissioning team to schedule jobs, employees, and handle administrative tasks to support the group. Provides information regarding activities conducted at the establishment, locations of departments, offices and employees within the organization. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Absent undue hardship reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Essential Job Duties: Coordinates shipments of new cranes and fall-off loads from the Port of Galveston with the contracted trucking company(s) for transport to Houston yard or customer location. Obtains proof of insurance documents for cranes to be transported. Initiates files in BaaN for new machines arriving in US. Schedule and dispatch workers, work crews, equipment, spare parts, or service vehicles to appropriate locations according to customer requests, specifications, or needs. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors. Communicates with customers regarding new crane arrival commissioning schedules. Prepares paperwork and schedules service technician to jobsite for training & commissioning of new cranes. Coordinate with the customer and other departments (such as sales, spare parts, repairs, training, and service) to resolve technical issues, provide administration and coordination of personnel and resources to provide complete customer satisfaction. Maintains inventory of new and used machines in LUS stock in US. Maintains and tracks inventory of individual crane components and equipment delivered to Houston yard. Prepare daily work and run schedules for Sales Support & Training & Commissioning teams. Creates process for loadouts, trainings & commissioning for each machine and creates processes for customer jobs. Opens processes and tracks repairs of cranes damaged at the port, and invoices responsible party. Scans commissioning statement files and handbooks/statements for distribution to Sales Administration Department. Enters Purchase Order requests for third party trucking transactions. Approves and codes third party invoices for load outs and training & commissioning team. Enters warranty data for new cranes upon delivery completion per the sales contract. Prepares warranty invoices to LWE of time and expenses incurred from load out/training & commissioning teams. Ensure field service staff has all necessary tools and equipment to perform required tasks. Monitor personnel and/or equipment locations and utilization in order to coordinate service schedules. Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken. Refer unresolved customer grievances to designated departments for further investigation Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes. Monitors and edits timekeeping records for Houston non-exempt personnel in support of management. Records approved leave requests in timekeeping system, and transmits timekeeping records to Payroll as required. Records time and expenses for load out/training & commissioning employees into BaaN for each process. Post and scan service reports in BaaN for completed service processes. Prepares internal information and reports to internally invoice time & expenses for load out & training and commissioning to sales department. Communicates with on-site security personnel regarding visitors, and customers and vendors visiting the facility. Communicate regarding facility access and duration. Organizes travel, accommodations, meals and other items as required for customer and employee visits. Orders and distributes uniforms for load out and training & commissioning employees. Completes contact forms, prepare change of address records and delivery address changes using computers. Negotiates and arranges hotel rooms, airfare and rental cars for Houston based employees traveling to job sites. Reserves hotel rooms for visiting employees and customers. Maintains inventory of promotional items and prepares & ships commissioning bags to new crane customers. Assists other administrative staff in the distribution of mail, preparation of purchase orders, processing of accounts payable invoices, shipments, filing and correspondence, and ordering of supplies. Oversees the maintenance of quality standards through visual and mechanical inspection methods. Oversees the handling and disposing of hazardous wastes, such as toner, and similar material. Sets the positive example in punctuality and professional demeanor by respectful communication with all levels of staff, keeping work areas clean and orderly, and promoting safety regulations and all other company programs. Coordinates shipments of new cranes and fall-off loads from the Port of Galveston with the contracted trucking company(s) for transport to Houston yard or customer location.  Obtains proof of insurance documents for cranes to be transported.  Initiates files in BaaN for new machines arriving in US. Processing and filing records, invoices, BOL of new cranes and fall-off loads from the Port of Galveston with the contracted trucking company(s) for transport to Houston yard or customer location.  Obtains proof of insurance documents for cranes to be transported.  Initiates files in BaaN for new machines arriving in US. Core Competencies: Customer Focus: Is attentive and responsive to the needs of internal and/or external customers. Builds and maintains customer satisfaction. Communication: Organizes and expresses ideas and information clearly. Disseminates information. Shares knowledge. Uses appropriate and efficient methods of conveying the information. Team Player: Develops and maintains positive relationships with peers and superiors. Creates trust. Works Collaboratively in group situations and values diverse points of view. Helps develop peers and co-workers. Teamwork: Accepts instructions and assignments. Assists others to accomplish group objectives. Integrity: Demonstrates honesty, fairness, and trustworthiness. Follows through on commitments and admits to mistakes. Can be counted on to accept accountability for his/her own decisions, actions or results. Position Specific Competencies:
Job Skills: Applies the required Knowledge, Skills, and Abilities (KSA) in the performance of essential job duties: Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings. Ability to interface with all levels of staff. Demonstrated ability to handle confidential information. Proficiency in PC based word processing and spreadsheets. Ability to multi-task while completing work in a competent and professional manner.
Full Time
1/3/2020
Houston, TX
$80,000 / yr
Field Service Manager Culligan Water is currently seeking the right individual interested in a career with the #1 brand in the exciting water treatment industry. We offer the opportunity to work in a positive and fast paced based environment with an opportunity to earn $80,000+ per year leading a team of professional field service technicians in the Houston and Brazosport area. This applicant must have organizational and leadership experience in planning work for and directing service teams General Duties and Responsibilities Reports to and maintains regular communication with the General Manager Manages field personnel and supervises field installations, repairs, and service – and is directly involved in the field as the needs exist. Oversees all safety development & compliance with the field service teams. Develops procedures as applicable for proper implementation of the business model. Adapts to changing job site conditions, develops new solutions, and meets customer’s needs with high standards of ethics, quality, and safety. Ensures business compliance to all applicable local, state, and federal regulations. Assists in research, design, and development for water treatment system installations We Offer: Base salary plus Commissions/Bonuses Vacation and Paid Time Off Opportunities for advancement Health insurance Life Insurance Dental Insurance Vision Insurance
Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy" rating; plus, the famous iconic “Hey Culligan Man" tagline is known by generations of customers. Since introducing the first water softener in 1936, Culligan has been the industry leader in service, support and product innovation.
Job Location: Houston, TX, United States
Full Time
1/3/2020
La Porte, TX
Position Summary: Primary responsibility is for timely, accurate, and efficient service to our customers.  Logistics Coordinator will handle multiple accounts with a diverse customer base.  This position requires strong problem-solving skills, product knowledge, and superior communication ability. Essential Duties and Responsibilities: Other duties may be assigned as deemed appropriate by Management. Responsible for all communication with customers and GWI departments to ensure customer orders are completed Order entry Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions. Back up other Logistics Coordinators when needed Team work Set up new customer accounts and make necessary changes for existing accounts as needed Effectively communicate and schedule all pick up and delivery order information with customer, dispatch, over the road carriers and/or highway as needed Cross train with other Logistics Coordinators and keep desk manuals up to date Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails. Ensure all templates are setup correctly and billing is accurate Utilize Gulf Winds operating systems (CMS, Quote) to manage client’s freight Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems
Gulf Winds International, Inc. was founded in April 1996. The idea was to develop a full service, third party logistics company that would focus on warehousing, land transportation, distribution and consolidation.
In 1997, the Houston Trucking division opens with 5 trucks and by 1998 Gulf Winds opened its 2nd warehouse facility. By 2012 Gulf Winds opened its 7th warehouse. Today Gulf Winds is operating with over 2.3 million square feet of warehouse space. By any measurement standard, Gulf Winds is a remarkable success story. In just a few years, the company has grown from only four employees with one account to over 500 employees including ILA and contract labor and thousands of accounts with several locations in Houston and Dallas.
Full Time
1/8/2020
Pasadena, TX
The Leadman possesses all the skills required of a Journeyman and is able to supervise a work crew without direct supervision from a higher level. Supervision in this case comprises instruction on how to do the tasks required of the craft, and does not generally constitute pay, scheduling, or disciplinary decision making.
SUMMARY Apply insulating materials to pipes or ductwork, or other mechanical systems in order to help control and maintain temperature. ESSENTIAL FUNCTIONS Fits, wraps, or attaches insulating materials to structures of surfaces, using hand tools or wires, following blueprint specifications. Fills blower hopper with insulating materials. Covers, seals or finishes insulated surfaces or access holes with plastic covers, canvas ships, sealant, tape, cement or asphalt mastic. Reads blueprints and selects appropriate insulation, based on the heat retaining or excluding characteristics of the material. Measures and cuts insulation for covering surfaces, using tape measure, handsaw, knife or scissors. Moves controls, buttons, or levers to start blower and regulate flow of materials through nozzle. Prepare surfaces for insulation application by brushing or spreading on adhesives, cement, or asphalt or attaching metal pins to surfaces. Evenly distributes insulating materials into small spaces within floors, ceilings, or walls, using blower and hose attachments or cement mortar.
Driven by a commitment to excellence in project execution, Brock is a leader in providing soft craft services, labor support, and materials for capital projects, maintenance, and facility turnarounds. The Brock Group is a leading provider of industrial specialty services with headquarters in Houston, TX, and operating units in the United States and Canada. The company supports routine maintenance, turnarounds and capital projects by providing services including scaffolding and work access, insulation, coatings/linings, and asbestos abatement, as well as additional associated services.
Full Time
1/9/2020
Houston, TX
$11.00 / hr
Health, Dental, & Vision Insurance, Employer Paid Life Insurance, Short Term and Long Term Disability, 403b option, PTO after 90 days, Various community discounts and perks, 30% Stores discount, Multiple training and development opportunities, Education Assistance.
Position Summary: Under the team leadership of the General Manager of Post Retail, the Logistics & Salvage Coordinator establishes a salvage system to maximize the department’s vendor base, along with critical reporting, effective production and support the management of vendors to increase profit. Essential Duties and Responsibilities: Research merchandise value using the current pricing guide and/or the internet and price merchandise accordingly. Keep abreast of industry trends, merchandise knowledge and competitive pricing. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and staff at all times. Help load and unload trucks upon request. Receive and record donations from the public as needed. Must be able to ensure that all production standards, guidelines, and deadlines are met. Sort and/or price donations according to company guidelines. Assist in keeping store production supply available. Conduct self in safe manner; report all injuries immediately. Provide excellent customer service by greeting customers and providing assistance with basic questions about store operations and/or merchandise. Notify supervisor of low and overstocked items.
Full Time
1/8/2020
LA PORTE, TX
The Leadman possesses all the skills required of a Journeyman and is able to supervise a work crew without direct supervision from a higher level. Supervision in this case comprises instruction on how to do the tasks required of the craft, and does not generally constitute pay, scheduling, or disciplinary decision making.
SUMMARY Apply insulating materials to pipes or ductwork, or other mechanical systems in order to help control and maintain temperature. ESSENTIAL FUNCTIONS Fits, wraps, or attaches insulating materials to structures of surfaces, using hand tools or wires, following blueprint specifications. Fills blower hopper with insulating materials. Covers, seals or finishes insulated surfaces or access holes with plastic covers, canvas ships, sealant, tape, cement or asphalt mastic. Reads blueprints and selects appropriate insulation, based on the heat retaining or excluding characteristics of the material. Measures and cuts insulation for covering surfaces, using tape measure, handsaw, knife or scissors. Moves controls, buttons, or levers to start blower and regulate flow of materials through nozzle. Prepare surfaces for insulation application by brushing or spreading on adhesives, cement, or asphalt or attaching metal pins to surfaces. Evenly distributes insulating materials into small spaces within floors, ceilings, or walls, using blower and hose attachments or cement mortar.
Driven by a commitment to excellence in project execution, Brock is a leader in providing soft craft services, labor support, and materials for capital projects, maintenance, and facility turnarounds. The Brock Group is a leading provider of industrial specialty services with headquarters in Houston, TX, and operating units in the United States and Canada. The company supports routine maintenance, turnarounds and capital projects by providing services including scaffolding and work access, insulation, coatings/linings, and asbestos abatement, as well as additional associated services.
Full Time
1/3/2020
Seabrook, TX
Purpose of Position The Dispatcher position is responsible to manage drivers to ensure timely, accurate and efficient service to GWI customers. Requires strong problem-solving skills, leadership, mentoring abilities, Multi-tasking and superior communications ability. Also, must have knowledge of Hours of Service (ELD) to manage the metrics related to monitoring driver logs and hours to optimize capacity for the fleet. This position will report to the Assistant Operations Manager.
Primary Job Responsibilities: · Instruct Independent Contractors and Hourly Drivers with pick-up and delivery instructions. · Assist Operation Manager to ensure that work/chassis is distributed evenly among Independent Contractors. · Identify all containers on yard checks for  Gulf Winds location. · Yard report & Chassis report to be given to Ops Manager. · Track all Gulf Winds equipment to ensure proper utilization and prevent losses. · Make sure equipment is returned in a timely manner and to the correct depot. · Cross-trained to cover workload distribution in the event a Dispatcher is out. · Monitor and oversee drivers logs to ensure compliant practice in offering dispatches to the appropriate drivers. · Ensures that we operate in full accordance with the FMCSA Hours of Service Regulations and stays current with changes; provides updates on such; · Coordinates daily with those handling the scheduling duties for each terminal, to ensure capacity and customer commitments align with available HOS · Performs data analysis for logs/HOS weekly, to review accounts/lanes that effect capacity positively or negatively · Communicates capacity fluctuations with Ops Manager, CSR Senior Managers, Scheduler & Recruiting.