Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We want you to join our company with 25 years of industry experience. Be Real with Alight and help us re-imagine how people and organizations thrive. We are now hiring ambitious, motivated Customer Care Representatives to work in our team focused premier HR contact centers. In this role, you will be on the front-line of care, ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll and other HR-related issues.

We Offer You A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: A full Benefits Package, starting on your first day of employment Health, Dental, Vision, Life Insurance and more. A 401k plan that includes a corporate match. Three weeks (15 days) of paid vacation and eight paid holidays per calendar year. Career Development & Growth:  We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development.  Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources!
As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.  Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections.  This may include additional research and ongoing casework. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.  Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.
 

People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
FOCUS ON HIRING REPS WHO SPEAK MANDARIN
Also Hiring for: Albanian Burmese Cape Verdean European Portuguese Darsi/Dari Hmong Japanese Karen Punjabi Thai/Lao
We OFFER Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fulfilling Career

People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
FOCUS ON HIRING REPS WHO SPEAK CANTONESE
Also Hiring for: Albanian Burmese Cape Verdean European Portuguese Darsi/Dari Hmong Japanese Karen Punjabi Thai/Lao
We OFFER Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fulfilling Career

People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
FOCUS ON HIRING REPS WHO SPEAK KOREAN
Also Hiring for: Albanian Burmese Cape Verdean European Portuguese Darsi/Dari Hmong Japanese Karen Punjabi Thai/Lao
We OFFER Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fulfilling Career

People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
FOCUS ON HIRING REPS WHO SPEAk SPANISH
Also Hiring for: Albanian Burmese Cape Verdean European Portuguese Darsi/Dari Hmong Japanese Karen Punjabi Thai/Lao
We OFFER Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fulfilling Career

People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
FOCUS ON HIRING REPS WHO SPEAK VIETNAMESE
Also Hiring for: Albanian Burmese Cape Verdean European Portuguese Darsi/Dari Hmong Japanese Karen Punjabi Thai/Lao
We OFFER Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fulfilling Career

Pharmacy Technician - Call Center (PM Shift)
Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The hours for this position are 11:30 am - 8:00 pm Monday - Friday. Duties and Responsibilities Provide quality customer service while using effective communication Answer all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processing new and refill prescription orders Fax and/or call doctors for refill requests Check voicemail's and return customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Inform patients of tracking status on their orders Check and verify invoices/charges Scan and file orders in appropriate folders Read and understand prescription orders Navigate multiple internal computer systems Organize and maintain cleanliness of working areas, supplies, and equipment Maintain confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days Potential for career growth within an expanding team and organization
Position Type Full-time Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.

Description = telemarketing
Job duties = calling leads ( timeshare owners ) and scheduling them for an appointment to go to a restaurant or a hotel conference room.
Pay rate = commissions based + bonuses

$$$ LOOKING FOR SELF MOTIVATED INDIVIDUALS READY TO MAKE MONEY NOW$$$ Quality Home Products of Texas is a 30 year old family owned business that is expanding with 2 of the largest retail chains in the U.S. and is looking for the right team oriented, driven and motivated individuals who are wanting a career with a company that truly cares about their co-workers!
Currently we employ staff members that have been with our company ranging from 2-25 years! And currently we are only looking to grow our team by 15. Please apply promptly to the email provided for the opportunity to work for such a dynamic company and to be a part of something great.
EARN $30,000 + PER YEAR - Base Pay + Commission! HEALTH INSURANCE , DENTAL AND VISION AFTER 60 DAYS 401K, PAID HOLIDAYS, PAID VACATION, PERSONAL DAYS PRORATED AFTER 90 DAYS COMPANY CRUISES, HOLIDAY CONTESTS, COMPANY CONVENTIONS, CASH INCENTIVES!    Salary: $25,000.00 to $45,000.00 /year

 

Hiring for Training Classes in March and April!  People are calling you because they need you. As a bilingual interpreter, there is no outbound calling, no sales pitches or cold calling, no quotas, and no penalization for long calls. You will be appreciated for the service that you provide.
FOCUS ON HIRING REPS WHO SPEAK: VIETNAMESE SPANISH KOREAN MANDARIN CANTONESE
Also Hiring for: Albanian Burmese Cape Verdean European Portuguese Darsi/Dari Hmong Japanese Karen Punjabi Thai/Lao
We OFFER Paid training - NO EXPERIENCE NEEDED! Competitive Salary Paid Benefits Fulfilling Career

Our Customer Service Reps are liaisons between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Here's what we proudly offer: We have a fun and friendly company culture! Competitive hourly base pay + commission Medical, dental, vision, 401K - some extras you'll be pleasantly surprised to hear about Referral Bonus Program - Earn $100 for every referral hired the first month, then $50 every month you and your referral continue to work at Empereon Advancement opportunities - we encourage promoting from within We look forward to meeting you! Job Type: Full-time Salary: $10.00 to $10.50 /hour Additional Compensation: Commission Bonuses Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Flexible schedule Parental leave Communication method(s) used: Email Phone Chat Job Duties: Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested

There are numerous ways to get involved and help us continue to fulfill our mission of saving homeless cats and dogs in our community. If you're interested in making a difference in your community, apply to join our team today.
Ways to help: Accounting Administrative Adoption Events Advertising Arts and Crafts Behavioral Training Boarding Cattery Cleaning and Care Communications Construction and Building Coordination and Management Education Event Management Finance Food Distribution and Donations Food Drives Food Preparation Fostering Cats or Kittens Fostering Dogs or Puppies Fundraising Grant Writing Graphic Design Grooming Human Resources Inventory and Supply Chain Laundry Legal Marketing Medical Coordination Outreach Pet Sitting Pet Walking Photography Political Advocacy Public Relations Rescue Coordination Retail Social Media Training and Program Development Trapping and Transporting Cats Transporting Pets Videography Veterinary Technician Web Development

Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times

Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices.
Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training
Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality

Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times

AMOT is a leading global manufacturer of control, safety and hazardous area solutions for engines, compressors, turbines and other rotating equipment in the oil, gas, marine, powergen and transport industries.
SUMMARY: We are seeking an experienced professional to provide consultation for a short-term assignment (9 months) to assess our current customer service processes, identify areas for improvement, establish consistent processes that ensure a superior customer experience and implement the program across our (5) call centers around the globe. Train the local customer service managers on how to use computer tools and monitoring systems, track CSR performance, and set expectations for their teams.
ESSENTIAL TASKS & DUTIES: Analyze, develop and implement customer service process improvements. Train customer service teams: scripts, intros, messaging, process flows. Improve call routing decision maps and streamline processes. Provide constructive feedback in one-to-one and group settings with the goal of improving the overall customer experience. Work with other departments/team members as necessary on strategic initiatives.