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Houston - Call Center
Full Time
10/19/2021
Houston, TX 77002
(0.5 miles)
$16.00 to $19.00 / hr
iQor is looking for strong Inbound Sales Representatives to support the industry leader in mobile insurance, technology, and support.
We are hiring a team of Inbound Care / Sales Representatives who will be handling inbound calls from existing and prospective customers. Representatives on this team will use available tools, skills, and resources to answer questions regarding coverage, troubleshoot and resolve customer issues ALONG WITH using every contact opportunity to upsell applicable products and services. The goal is to ensure every call provides our customers with an exceptional experience and educates them on additional options available to them.
Specific performance goals will be set for this team and will include individual attendance, productivity, survey/quality, and sales close rates based on call types handled.
Earn up to $19/hr.* following the 2-week training period.
For this position, pay begins at $16/hr. ($14.50 base wage + $1.50 work in office differential) + $3/Hr. shift differential for evening (after 7pm) and weekend hours (Sat & Sun) + monthly incentive, performance recognition and pay increase potential based on attendance and performance. Representatives should plan to work on-site for new hire training + OJT and initial production but will be eligible for work-at-home based on meeting minimum performance + attendance. Most representatives are on-site for their initial 45 – 60 days before meeting these requirements. If at any time, you transition to work from home, you will forfeit the work in office premium and your base wage will be $14.50.
Schedule: Training hours – Mon – Fri - 1pm to 10pm CST Production hours - 1pm to 10pm CST (one day off the weekend and one weekday)
Responsibilities Primarily responsible for handling inbound customer inquiries regarding lost or damaged devices. Representatives will review customer accounts, plan / coverage and work with tools and resources to process device returns, upgrades and resolve customer issues. Representatives will use skills and positioning of benefits to engage and educate customers on the technology / device they have and promote device upgrades, protection, and tech support solutions Representatives will be expected to use a professional sales approach on each call, greeting each customer with enthusiasm and confidence! Representatives must strive to meet or exceed contact center Efficiency, Sales & Quality metrics while providing a professional and consistent customer experience. Representatives must demonstrate active listening skills and the ability to be assertive in position product/service benefits with a goal of engaging the Customer, identifying the need, and providing a solution that includes selling upgrades &/or additional services. Must be motivated and able to work in a team environment. Able to work with your team members to meet individual and team level sales performance, quality, and productivity expectations. Can be counted on – Is reliable and self-motivated in managing call efficiencies. Work to drive first call resolution and take true ownership of customer needs and issues. Deliver amazing customer service by connecting with your customer and demonstrating a caring and empathetic approach during each engagement.
Benefits: Job Perks Monthly Bonuses Quarterly reviews and raises based upon performance. Career Development and Management Training Travel and Entertainment Discounts Comfortable work environment – no standing for long hours Full health benefits after 45 days Paid time off after 90 days. 401K Tuition reimbursement Referral Incentive Program
Qualifications: Contact center or retail experience in Service and or sales environment. NOTE: Inbound or Outbound sales experience a PLUS! Must be goal oriented, assertive/competitive mindset and ready to overcome obstacles to meet and exceed goals o Demonstrate strong problem-solving / Sales skills. Must be able to engage a customer and overcome objections with confidence. Self-motivated and able to adapt and comprehend changes in business processes or procedures. Detail oriented – Bring a thoughtful approach to maintaining data accuracy and performance standards. Open and receptive to coaching – Able to take feedback and implement coached behaviors to improve performance results. Physical attendance is key to success and necessary to meet objectives. A criminal background check will be conducted Other duties or skills may be assigned based on Program needs Education Requirement Minimally – High School Graduate/GED equivalent / Additional education a plus
Physical Requirements Speak and sit for extended periods of time. Stand and walk or otherwise traverse occasionally to be accessible to the production floor. Exert at up to 10 lbs. of force to push, pull or otherwise move objects. Have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; and/or viewing a computer terminal.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
Full Time
9/26/2021
Houston, TX 77002
(0.6 miles)
$13.50 to $17.50 / hr
iQor is hiring representatives who will provide excellent service to our customers over the phone. Qualified applicants will have a stable work history in retail, food service or a call center environment.
Earn up to $17.50/hr.* following the 2-week training period.
*Pay includes $4.00 per hour differential for evening (after 6:00pm) and weekend hours. Base pay starts at $13.50.
Responsibilities Handle customer inquiries about lost or damaged devices Process device upgrades and resolve customer issues. Engage with customers to understand their technology and promote protection/tech support solutions. Maintain data accuracy and performance standards.

Benefits:
Job Perks Monthly Bonuses Quarterly reviews and raises based upon performance. Career Development and Management Training Travel and Entertainment Discounts Comfortable work environment – no standing for long hours Full health benefits after 45 days Paid time off after 90 days. 401K Tuition reimbursement Referral Incentive Program
Qualifications: 6 months customer service experience (call center, retail, or food service). HS Diploma or GED/equivalent Computer literacy and typing skills of 25 words per minute. Self-motivated and able to adapt and comprehend changes in business processes or procedures. Criminal record check
COVID-19 precautions Remote interview process Personal protective equipment provided or required.
BE MORE WITH IQOR We handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you will use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We will help you reach, stretch, and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation.
And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. OUR PRODUCT IS SERVICE, OUR STRENGTH IS PEOPLE. YOUR NEW CAREER AWAITS. APPLY NOW!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Full Time
10/25/2021
Barker, TX 77413
(6.4 miles)
(DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) AIL is growing its team and is looking for good Benefits Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. About Benefits Representative’s Position: As a Benefits Representative, you will the bridge between the company and the customer, have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients, instead we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent communication skills· Basic computer knowledge· Work ethics· Outgoing, fun & energetic with an upbeat personality· Accountability and coachability· Time management skills· Pass a criminal background check No experience necessary. We will train you on everything you need to know to be successful! · Benefits (after 90 days)· Paid weekly ($70,000 - $75,000 1st year average)· Bonuses· Health Insurance Reimbursement· Life InsuranceRetirement Plan
Full Time
10/24/2021
NORTH HOUSTON, TX 77315
(6.4 miles)
Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support.As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss!Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote JobsAs an Independent Contractor, you are self-employed and can:Work from home or any quiet place.Set your own schedule to work around your life.Enjoy the freedom and flexibility of being your own boss.Our Clients look for Independent Contractors who are comfortable:Conducting inbound and outbound customer service calls with customers.Creatively problem solving.Quickly assessing customer needs and providing sound solutions.Providing a high-level of customer service.Documenting details of all calls and customer interactions.Managing through multiple systems, programs, and screens simultaneously.Successful Independent Contractors will have the following skills:Experience handling inbound and outbound callsMinimum 1 year of customer service experienceComputer skills including navigating multiple tabs, windows and systemsBasic typing skillsStrong customer service and written skillsComfortable empathizing and remaining patient with difficult callersEarning Potential:As a business provider of call center services, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Independent Contractors may also receive performance-based pay or other incentives.As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for your own tax obligations. Actual earnings may vary depending on opportunity, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss.Want to Learn More !Hear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals.Application and Certification Process:To become an Independent Contractor the following are required:Complete an application to Join Liveops Nation, which includes passing a background/credit checkThe background/credit check requires a $45 processing fee paid directly to our vendorView our background and credit check requirementsSign an Independent Contractor AgreementComplete a W9 formOpportunities that you choose may have additional requirements, including certification specific to a programWe have a variety of programs starting every week!Program Metrics Requirements:These programs may require Independent Contractors who choose to participate in these opportunities to provide services above posted minimum standards to maintain eligibility.AvailabilityIndependent Contractors choose their own schedule by self-scheduling in 30-minute blocks. As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!Client's call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST. Several clients also offer 24/7 call availability.Technology Needed for Success:Please review the Liveops basic technology requirements by clickingPlease note, several clients will require additional security measures and technology equipmentLiveops systems are not currently compatible with Mac or ChromebookWhat’s Next !Submit your application today! Once qualified, a member of our team will reach out with next steps!Get ready to join Liveops Nation!Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY
Full Time
10/24/2021
HUFSMITH, TX 77337
(6.4 miles)
Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support.As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss!Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote JobsAs an Independent Contractor, you are self-employed and can:Work from home or any quiet place.Set your own schedule to work around your life.Enjoy the freedom and flexibility of being your own boss.Our Clients look for Independent Contractors who are comfortable:Conducting inbound and outbound customer service calls with customers.Creatively problem solving.Quickly assessing customer needs and providing sound solutions.Providing a high-level of customer service.Documenting details of all calls and customer interactions.Managing through multiple systems, programs, and screens simultaneously.Successful Independent Contractors will have the following skills:Experience handling inbound and outbound callsMinimum 1 year of customer service experienceComputer skills including navigating multiple tabs, windows and systemsBasic typing skillsStrong customer service and written skillsComfortable empathizing and remaining patient with difficult callersEarning Potential:As a business provider of call center services, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Independent Contractors may also receive performance-based pay or other incentives.As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for your own tax obligations. Actual earnings may vary depending on opportunity, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss.Want to Learn More !Hear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals.Application and Certification Process:To become an Independent Contractor the following are required:Complete an application to Join Liveops Nation, which includes passing a background/credit checkThe background/credit check requires a $45 processing fee paid directly to our vendorView our background and credit check requirementsSign an Independent Contractor AgreementComplete a W9 formOpportunities that you choose may have additional requirements, including certification specific to a programWe have a variety of programs starting every week!Program Metrics Requirements:These programs may require Independent Contractors who choose to participate in these opportunities to provide services above posted minimum standards to maintain eligibility.AvailabilityIndependent Contractors choose their own schedule by self-scheduling in 30-minute blocks. As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!Client's call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST. Several clients also offer 24/7 call availability.Technology Needed for Success:Please review the Liveops basic technology requirements by clickingPlease note, several clients will require additional security measures and technology equipmentLiveops systems are not currently compatible with Mac or ChromebookWhat’s Next !Submit your application today! Once qualified, a member of our team will reach out with next steps!Get ready to join Liveops Nation!Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY
Full Time
10/23/2021
Cypress, TX 77410
(6.4 miles)
Company Description$500New Hire Bonus- Yes, you read that right!Apply today and receive a job offer by October 31st, 2021to be eligible fora $500bonus after 90 days of employment with us!Join the industry leader!Public Storage has been leading the self-storage industry since 1972 and we areHiring Now!We’ve recently beenrecognized by our employees as a great place to work, rank in theTop 5% for Work Culture,and also in theTop 10% for Diversity and Inclusionfor similar sized companies.We have avirtual hiring processwith a quick turnaround, including a video interview process!So Let’s Talk!Our Socially-Distant guidelines and manyon-site safety protocolsare designed to keep you and our customers safe!We Care about You!Our Property Manager/ Customer Service position can beFull-Time or have full-time Flexible schedules. With either, your early mornings and evenings will be free, and you are eligible forfull benefits!With ourinnovative customer solutionsincluding online rentals and additional contact-less options, there’s never been a more exciting time to join Public Storage.Now’s the Time!As a property manager you willwork independentlyon a property, working both indoors and outside managing the daily office tasks, retail sales, and maintaining the facility.You Manage the Property!Apply Nowfor an opportunity to become a part of ourwinning team!Job DescriptionOur BenefitsTotal Rewards package available to our team:Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days)Cost effective health offerings such as medical, dental, and visionTele-medicine for easier access to healthcareTax free Flex spending accounts to cover you and your dependentsPaid Time Off and Sick TimeBuild your retirement nest egg quicker through our 401(k) with company matchBasic life and accidental death insurance at no cost to youEmployee Discounts and Perks are also available!Health and fitness related partnershipsLegal services, Home and Auto Insurance, and even pet insuranceExclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more!Our Property Managers/ Customer Service Reps also enjoy monthly bonus opportunities and career progression.We offer best-in-class-training to support your journey with us and enhance your skills.On-site company housing is available to employees at many of our locations.Hourly rate of $13.00Job Description:OurProperty Managersstrive to be the bestCustomer Service Representativesin the industry.Work independently at multiple locations; spend time both inside and outsideAssess customer storage needs and make suggestions, including offering packing and moving suppliesKeep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windowsConduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rentManage, audit, balance cash drawer; prepare and make daily depositsHelp keep customers current with payment and make collection calls when requiredQualificationsSuccessful candidates come from a variety of customer service-centered sales environments including retail, restaurant, fast food or other service based companies.Additional InformationAbout Us:We owe our success to our driven and talented teams across all levels of our organization; from our Property Managers who interact with our customers every day to our District Managers who strive to ensure each member of their team is trained for success. Every team-member contributes to our success and is part of the reason we continue to grow and be the industry leader. And we appreciate each and every one of our 5,000 plus team members who come from all different races, backgrounds, and life experiences. We celebrate inclusion and value the diversity that each person brings to Public Storage. We welcome everyone to apply and hope to have you join our thriving community today!All your information will be kept confidential according to EEO guidelines.REFD0252
Full Time
10/27/2021
Houston, TX 77246
(9.2 miles)
No Experience or Degree Required - Remote Paid TrainingIf you enjoy working with people and getting things done, then you're probably a good fit for a much higher-paying career in technology sales.CourseCareers is a 4-12 week program that trains students online in technology sales and connects them with their first position at a tech company. Best of all is that you don’t need to have a degree or sales experience.On average our students make about $60,000 in their first year and potentially $100,000+ in the following years. If you’re interested in a career in tech sales then click the apply button to go through our free introduction course to learn how you can start your career in tech sales today!Qualifications:_ Strong desire to start a career in tech sales_ No degree required_ No experience required_ No advanced technical skills required_ Not currently enrolled in college or willing to drop-out_ Authorized to work in the U.S./Green Card Holder. You can live in any city in the US.Preferred Skills:_ Strong written and verbal communication skills_ Strong interpersonal skills such as empathy and emotional intelligence_ Previous sales or customer-facing experience is a plus but not required_ Ability to learn online with minimal direction_ Basic computer literacyResponsibilities:_ Use lead generation tools to extract contacts and craft targeted lists of prospects_ Use tools such as LinkedIn and Google to research prospects_ Find and identify different triggers for high-value prospects_ Use the best practices for email, phone, and social media to connect with new prospects_ Learn sales terminology, organizational structures, and business motivations._ Ask smart, relevant questions to speak knowledgeably with decision-makers at companies_ Build interest and qualify decision-makers to ultimately schedule a meeting with them_ Use technology such as CRM and sales acceleration software to be a modern sales proHow to get started:If you seem like the type of person who we’re looking for, then please go through our free introductory course to learn exactly how you can start your career in tech sales without a degree or sales experience.Click the apply button to get started.
Full Time
10/26/2021
Houston, TX 77246
(9.2 miles)
Job Description Job Responsibilities: Present and sell company products and services to current and potential clients. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact these and other accounts as assigned. Prepare presentations, proposals and sales contracts. Develop and maintain sales materials and current product knowledge. Establish and maintain current client and potential client relationships. Prepare paperwork to activate and maintain contract services. Manage account services through quality checks and other follow-up. Identify and resolve client concerns. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Coordinate company staff to accomplish the work required to close sales. Develop and implement special sales activities to reduce stock. Other duties as assigned. Job Summary Responsible for all sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery. Competencies Championing Customer Needs Driving for Results Establishing Relationships Serving Customers Setting a Strategic Vision Supporting Organizational Goals Skills Business Results Collaboration Education Bachelors Degree
Full Time
10/25/2021
Pasadena, TX 77505
(15.4 miles)
(DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) AIL is growing its team and is looking for good Benefits Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. About Benefits Representative’s Position: As a Benefits Representative, you will the bridge between the company and the customer, have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you full control of a successful career path with the company from day one. Our representatives do not cold-call or solicit for clients, instead we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits. Requirements: · Excellent communication skills· Basic computer knowledge· Work ethics· Outgoing, fun & energetic with an upbeat personality· Accountability and coachability· Time management skills· Pass a criminal background check No experience necessary. We will train you on everything you need to know to be successful! · Benefits (after 90 days)· Paid weekly ($70,000 - $75,000 1st year average)· Bonuses· Health Insurance Reimbursement· Life InsuranceRetirement Plan
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