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Houston - Call Center
Full Time
1/2/2021
Houston, TX
(15.7 miles)
Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers' requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.
Duties and Responsibilities Provides quality customer service while using effective communication   Answers incoming calls; Ability to answer 70-100 calls per 8-hour shift   Performs pharmaceutical calculations, such as day supply and dosage  Processes new and refill prescription orders   Faxes and/or calls doctors for refill requests   Checks voicemails and returns customer calls   Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service   Informs patients of tracking status on their orders   Checks and verifies invoices/charges   Scans and files orders in appropriate folders   Reads and understands prescription orders   Navigates multiple internal computer systems   Organizes and maintains cleanliness of working areas, supplies, and equipment   Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks   Must be able to work in a fast paced and changing environment   Accurate data entry skills   Strong time management and organizational skills   Excellent communication skills, both orally and in writing   Willingness to be a team player and promote a positive team environment   Excellent attention to detail   Flexible and proactive to meet varied patient and company needs   Self-motivated and able to work independently   Strong interpersonal and “people” skills   Able to do dosage calculations  Able to work sitting down for duration of shift  Experience and Qualifications High school diploma or GED. College education preferred but not required   Must be registered with Texas Board of Pharmacy as a Pharmacy Technician   One year of pharmacy experience or healthcare related experience preferred   Experience in Microsoft Office (Word, Excel, Outlook, etc.)   Able to fluently read, write, and speak English  Able to add, subtract, multiply, and divide in all units of measurement   Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)   401(k) with company matching   Paid Vacation (10 days)  Paid Holidays (8 days)  Potential for career growth within an expanding team and organization 
Full Time
12/2/2020
Houston, TX
(0 miles)
Description The Collections Representative will be responsible for collecting WCA’s accounts receivable for an assigned geographic area or line of business.  This individual will represent the corporate office to internal and external customers and utilize a consultative approach to identify solutions on delinquent accounts.  The Collections Representative will provide recommendations to improve and streamline the collection process to better service WCA customers and field operations while staying in compliance with Company Standard Operating Procedures. Duties & Responsibilities Apply Company’s credit, collection, and accounting procedures ensuring compliance for an assigned geographic area or line of business Contact customers via phone, email and / or mail to ensure payment within terms and protect Company’s receivable assets while minimizing Daily Sales Outstanding and Bad Debt Recommend Bad Debt Adjustments to Credit and Collection Manager monthly Process daily account adjustments  Research documentation to resolve and process appropriate forms to facilitate processing of credit memos, debit memos, and customer refunds Maintain open communication with other departments, field operations, and leadership to ensure fluid and effective operations Ensure the integrity of data within business systems Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments Assist with other related duties as assigned by manager
Full Time
12/2/2020
Houston, TX
(0 miles)
Description The Collections Representative will be responsible for collecting WCA’s accounts receivable for an assigned geographic area or line of business.  This individual will represent the corporate office to internal and external customers and utilize a consultative approach to identify solutions on delinquent accounts.  The Collections Representative will provide recommendations to improve and streamline the collection process to better service WCA customers and field operations while staying in compliance with Company Standard Operating Procedures. Duties & Responsibilities Apply Company’s credit, collection, and accounting procedures ensuring compliance for an assigned geographic area or line of business Contact customers via phone, email and / or mail to ensure payment within terms and protect Company’s receivable assets while minimizing Daily Sales Outstanding and Bad Debt Recommend Bad Debt Adjustments to Credit and Collection Manager monthly Process daily account adjustments  Research documentation to resolve and process appropriate forms to facilitate processing of credit memos, debit memos, and customer refunds Maintain open communication with other departments, field operations, and leadership to ensure fluid and effective operations Ensure the integrity of data within business systems Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments Assist with other related duties as assigned by manager
Full Time
12/2/2020
Houston, TX
(0 miles)
SHIFT: Days (rotating weekends) SCHEDULE: Full-time Schedule: Must be flexible with schedule. 3 early days (7am to 4pm CST) and 2 late days (10am to 7pm CST). Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.
At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional a la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Collections Team Lead to help us reach our goals. Unlock your potential here! As a Collections Team Lead, you will be responsible for coordinating day to day activities for Collections operations.
What you will do in this role: Maintain established departmental policies and procedures, objectives, patient, and customer service policies Handle difficult patient and third party follow-up problems Monitor pool inventories to ensure accounts are being worked and resolved timely. Review and take action on high dollar accounts as directed. Perform quality reviews as required by Parallon/SSC policy. Assist team members with questions, concerns, and complaints from insurance companies, patients, and other personnel Work as a liaison between team members and SSC staff Establish working relationships with individuals at insurance companies Assist manager with developing team goals and action plans Assist with training of new team members
Full Time
12/2/2020
Houston, TX
(0 miles)
$12.00 to $14.00 / hr
Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices.
Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training
Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality
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Valet Living is a National doorstep trash and recycling pickup service for residential apartment communities. Since 1995, Valet Living has grown to become the industry leader, servicing 1.3 million apartment homes in 40 states.
Valet Living currently has immediate openings for a Part Time Night Trash Collector in your local area. This is a great paying, part time night job – no experience is required!! Feel the freedom of working outdoors, on your own, in a stress-free environment. We have immediate openings in your area and provide hands on, paid training. We welcome both Entry level and Experienced candidates. YOU MUST OWN A PICKUP TRUCK TO BE CONSIDERED FOR THIS JOB.
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