Full Time
Houston, TX
Pharmacy Technician - Call Center The hours for this position are 11:30 am - 8:00 pm Monday - Friday.
Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The hours for this position are 11:30 am - 8:00 pm Monday - Friday. Duties and Responsibilities Provide quality customer service while using effective communication Answer all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processing new and refill prescription orders Fax and/or call doctors for refill requests Check voicemail's and return customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Inform patients of tracking status on their orders Check and verify invoices/charges Scan and file orders in appropriate folders Read and understand prescription orders Navigate multiple internal computer systems Organize and maintain cleanliness of working areas, supplies, and equipment Maintain confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days Potential for career growth within an expanding team and organization
Position Type Full-time Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
Full Time
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
Full Time
Pearland, TX
$25.00 to $30.61 / hr
The City of Pearland is growing by leaps and bounds and as a result, our inspection department is growing too! Combine that with our competitive pay scale and excellent benefits package, there should be no doubt that we are looking for the best, qualified applicants!
Do you have an eagle's eye and a desire to ensure that things are done right? The City of Pearland is looking for someone like YOU an experienced Building Inspector to join our team! You will have the opportunity to work for one of the fastest growing cities in Texas and in the country.
The successful Building Inspector candidate will join a team of professionals committed to improving the quality of life for Pearland residents and business owners. The purpose of this position is to ensure that prompt and accurate inspections are performed for all residential, commercial, industrial and other buildings during and after construction. The successful candidate will enforce all related codes and ordinances, ensuring construction conforms to building, grading, zoning laws and approved plans, specifications and standards.  
Qualified candidates must have a HS diploma or equivalent; a minimum of (2) years' experience as a building inspector; (4) or more years as a state licensed journeyman electrician, plumber or mechanical (HVAC) technician; and a Texas Plumbing Inspector's License, or ability to obtain within (12) months from hire. If you are interested in an exciting challenge with a progressive organization--and are ready to hit the ground running'look no further...this is the place for you!