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Full Time
7/8/2020
Houston, TX
Position Summary The Account Management team is part of the Inside Sales department and is responsible for providing key prescriber accounts a dedicated point of access to receive quality, personalized service. The Account Manager maintains relationships with clinic decision makers and understands the preferences of each assigned account. The Account Manager will coordinate with key provider accounts and the pharmacy to ensure service from the point of receiving order through delivery to the clinic or patient. The Account Manager is also responsible for providing important information to the accounts that they manage which includes new product releases or updates, product education, and responses to product inquiries. The Account Manager will also play an important role in monitoring account sales metrics across the entire pharmacy by generating custom and routine reports; initiating sales campaigns to maximize revenues of accounts; and based on both metrics and direct account communication, provide field intelligence to leadership. Duties and Responsibilities Reports to the Sales Operations Manager and Director of Sales Possesses detailed product and compounding knowledge Remains updated of any new product and regulatory changes Demonstrates superior customer service and maintains relationships with assigned provider accounts Monitors account sales metrics across the entire pharmacy Generates routine and custom reports to analyze product volume and sales revenue trends Updates each CRM profile with detailed and accurate information Expected to maintain a minimum number of high volume outgoing communications Expected to maintain a high standard of professionalism in their verbal and written communications Follows established sales operating procedures and best practices Executes mass communication campaigns and maintains a follow up schedule Implement planned sales strategies based on analytics and customer requests Always communicates facts and never makes invalidated claims Meets all performance expectations and regularly exceeds sales goals

Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days 
Full Time
7/8/2020
Houston, TX
Position Summary The primary mission of the Pharmaceutical Sales - Outside Representative is to represent the pharmacy in the field, establishing relationships with clinics who are identified as potential customers while also providing education and ongoing support to assigned accounts. The Pharmaceutical Sales - Outside Representative is expected to identify and qualify leads within their assigned territory. The Pharmaceutical Sales - Outside Representative will maintain scheduled communications with potential accounts (leads) with the goal of establishing them as active accounts, in addition to tracking and managing all identified leads from the field.
Duties and Responsibilities Visits physicians’ offices, clinics, and other healthcare facilities with the goal of promoting services in assigned territory Establishes, develops and maintains business relationships with current and prospective healthcare providers in the assigned territory or target list to generate new business and retain existing business for the Company’s products and services Analyzes the territory/target list potential and determines the value of existing and prospective healthcare provider’s value to the organization Plans and organizes personal sales strategies by maximizing the return on time investment for the territory/target list Utilizes CRM to report on healthcare provider’s needs, problems, interests, competitive activities, and potential for utilization of Company products and services Keeps abreast of product applications, clinical journals/publications, market conditions, and competitive activities thru pertinent literature Maintains updated daily communication logs on activity and call frequency in CRM to ensure overall goals are met Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints Provides continued education and information pertaining to compounded medications, new products, back-ordered medications, and general pharmacy updates. This education is conducted in person with the physician and/or clinic managers Prepares and presents proposals and quotes and recommends products based on customer needs are in accordance with pharmacy guidelines Establishes product and monthly volumes for target clinics Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy Serves as a communication liaison between assigned accounts and the pharmacy, utilizing internal resources as needed Consistently meets or exceeds minimum KPI standards and expectations Ensures successful adherence to policies, procedures, and changes to the organization

Benefits Incentive Compensation Plan Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days
Full Time
7/8/2020
Houston, TX
Position Summary The Pharmaceutical Scientist performs finished product Research & Development (R&D). The Scientist executes R&D as related to product formulation from request to production, and develops and optimizes cycles for lyophilized products.
Duties and Responsibilities Performs product R&D as directed by Director of R&D. Products include, but are not limited to injectables, lyophilized products, tablets, capsules, creams, and suppositories Manages multiple product R&D on a timely basis to release product on-time as communicated with sales Validates lyophilized product from formulation to production lyophilized implementation Performs lyophilization process cycle development and optimization using an R&D lyophilizer Creates a validation report consisting of thermal characterization, cycle development, and production implementation Accountable for ensuring cGMP compliance of manufacturing operations to include operating procedures specifically related to the operation of the freeze dryers Evaluates production efficiencies, variances, and procedures within manufacturing on a continuous basis for process improvement Ensures batch documentation associated with lyophilization is of appropriate quality and is delivered in a timely fashion Leads investigation into deviations and identification and implementation of corrective actions related to product development Continuously audits/monitors documentation to detect undesirable trends or opportunities for improvements related to quality and/or efficiency
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days
Position Type Full-time Monday - Friday
Full Time
7/8/2020
Houston, TX
Position Summary The Inside Sales Group consists of highly-motivated sales representatives who are tasked with creating opportunities and acquiring new accounts by contacting clinic leads who have the authority to prescribe catalog products. The Inside Sales Representative is trained to identify, qualify, contact, and close accounts located in territories nationwide. He or she will use their proficiency for communication to establish strong relationships with key clinical decision makers. They will be trained to have detailed knowledge of facility processes, products, and company protocols along with being responsible for accurately communicating this information to clinics that often have questions as they establish a new pharmaceutical vendor. He or she also carries out planned campaigns designed to provide important information to existing accounts and potential accounts. The Inside Sales Representative has expert product knowledge and is a proficient communicator, helping the company optimize customer relationships while increasing account revenue potential. Duties and Responsibilities Reports to the Sales Operations Manager Possesses detailed product and compounding knowledge Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails Converts opportunities into active accounts by presenting detailed information Establishes, develops and maintains business relationships with prospective and current healthcare providers in assigned territories Responsible for researching and identifying new leads to enter in the CRM Updates each CRM profile with detailed and accurate information Initiates contact with inactive accounts to restart ordering Expected to maintain a minimum number of outgoing communications Expected to maintain a high standard of professionalism in verbal and written communications Follows established sales operating procedures and best practices Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted Implements planned sales strategies based on analytics and customer requests Meets all performance expectations and sales goals
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching Paid Time Off (PTO) Paid Holidays (8) Potential for career growth within an expanding team and organization
Position Type: Full-time Hourly
Full Time
7/8/2020
Houston, TX
Position Summary The Inside Sales Group consists of highly motivated Sales Development Representatives (SDR) who will be part of an agile and growing team, playing a critical role in helping Empower grow our business. In this role, Sales Development Representatives are tasked with identifying and researching potential customer opportunities and allocating those opportunities to the appropriate sales representative. The Sales Development Representative operates from within the Inside Sales team and is trained to identify, qualify, contact, and allocate accounts located in territories nationwide. They use their proficiency for digital communication to establish contact with key clinical decision makers. The Sales Development Representative will be trained to possess detailed knowledge of facility processes, products, and pharmacy protocols. The Sales Development Representative also carries out planned campaigns designed to provide important information to existing and potential accounts.
The Sales Development Representative is an expert in data mining, online research, and identifying contacts and potential client partnerships, helping the inside sales team increase revenue potential.
This position is a great entry point for those interested in working in healthcare sales such as inside/outside pharmaceutical or medical devices sales. Duties and Responsibilities Reports to the Sales Operations Manager Remains updated on new products and regulatory changes Executes online research; search, locate, and identify target clinic leads Utilizes digital expertise to identify contacts and determine best means for initial contact Initiate contact with decision makers to introduce Empower Pharmacy and Sales Representative Source new sales opportunities through inbound lead follow-up and outbound communication Responsible for entering all data and new leads to enter in the CRM Updates each CRM profile with detailed and accurate information Initiate contact with inactive accounts to restart ordering Expected to maintain a minimum number of high volume outgoing communications Expected to maintain a high standard of professionalism in their verbal and written communications Follows established sales operating procedures and best practices Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted Implement planned sales strategies based on analytics and customer requests Always communicates facts and never makes invalidated claims Meets all performance expectations and regularly exceeds goals

Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching Paid Time Off (PTO) Paid Holidays (8) Potential for career growth within an expanding team and organization Position Type: Full-time
Full Time
7/8/2020
Houston, TX
Role is located in Houston, Texas. Relocation assistance is available.*
Duties and Responsibilities Review/Perform the Daily Compliance Verification. Document results, and report results to the Director of Manufacturing Perform and/or coordinate completion of: Environmental monitoring and documentation e.g. personal monitoring, air bioburden, surface bioburden, temperatures, and particle counts Collect environmental monitoring samples as necessary Train new Quality Assurance staff Record sterility testing results, aseptic technique qualifications, and media fill process validations Prepare/revise operating procedures and specifications Review/approve routine change control requests as designated Verify that raw materials meet specifications limits Oversee control of product labeling/label accountability Recommend and/or implement improvements in streamlining processes and procedures in the areas of compounding, validation, change control, laboratory, and risk assessments Using incident and Corrective and Preventive Action (CAPA) activities and processes to drive quality improvements and respond to process and service issues Lead root cause analysis and CAPA for audit observations, product complaints, product non-conformances, in-process deviations and CAPA Direct the investigation of excursions in manufacturing or other related operations. Resolve the cause, impact on product quality, disposition and corrective actions Perform final review of test data/reports to ensure conformance to the established specifications and standard operating procedures and perform final disposition of batch Verify that product test results meet specification limits Track vendor equipment calibration and maintenance records and assess for deviations Enter test results or summaries into the monthly and quarterly Quality Assurance report template Document results of deviation and complaint investigations, causal analysis, corrective actions, and preventive actions Maintain quality records (equipment calibration and maintenance, training, deviation and complaint investigation, environmental monitoring, Certificate of Analysis, clean room certification)

Benefits Relocation Health/Dental/Vision Flexible Spending Account (FSA) Prescription Services 401(k) with company matching Paid Time Off (PTO) Paid Holidays Potential for career growth within an expanding team and organization
Position Type: Full time
Full Time
7/7/2020
Houston, TX
Company Overview Empower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.Job SummaryThe Quality Control Manager oversees and manages the visual inspection and labeling departments to ensure quality and consistency is maintained. Duties and Responsibilities Plans, organizes, and evaluates activities for direct reports within the Visual Inspection and Labeling departments Manages daily performance of multi-shift team to ascertain output. Coach personnel and manage headcount respectively Responsible for the inspection of finished sterile and non-sterile preparations to identify any abnormalities, foreign particles, or defects Responsible for the labeling of finished sterile and non-sterile dosage forms Assists with the inspection and labeling of preparations as needed Responsible for comprehensive quality rejects.  Identifies and segregates defective units according to defect type; and notify appropriate party of defective product requiring corrective action  Develops processes and SOPs Trains team on processes and SOPs Manages Work-In-Progress (WIP) stock and release of stock to Operations Follows procedures regarding safety and quality, and ensure the cleanliness of the departments Comprehensive knowledge of cGMP and other applicable regulatory requirements with demonstrated success in application Demonstrates a serious commitment to accuracy and quality while meeting department goals, quotas, and deadlines Completes other projects and duties as required and assigned within an allotted time   Knowledge and Skills Possess excellent organizational skills and attention to detail Ability to function in an atmosphere of constant change with detailed accuracy Ability to establish, maintain, and supervise working relationships cross functionally Ability to communicate effectively, both verbally and in writing, to all levels within the organization Working knowledge of pharmaceutical regulations (USP <797>, cGMP) In-depth knowledge of cGMP’s, FDA regulations (21 CFR Parts 210, 211), and ICH regulations Leadership skills and the ability to facilitate the work activities of others  Proficiency with computer software, Micorsoft SharePointe preferred   Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company  Position Type Full time Salaried
Full Time
7/6/2020
Kingwood, TX
MUST BE LICENSED SOCIAL WORKER $2,000.00 SIGN ON BONUS The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of our facility’s Social Services Department in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Welcomes all new residents and families to the facility. Identify medically-related social and emotional needs of the resident. Interview residents, or family members, as necessary, to obtain social history in a private setting. Participate in discharge planning, development and implementation of social care plans and resident assessments. Develop a written plan of care for each resident that identifies social problems/needs of the resident and the goals to be accomplished for each problem/need identified. Encourage the resident/family to participate in the development and review of his/her plan of care. Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Administrator as required. Assure that social service progress notes are informative and descriptive of the services provided and of the resident’s response to the service. Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident. Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Administrator. Meet with administration, medical and nursing staff, as well as other related departments in planning social service programs and activities. Others duties as deemed necessary and appropriate, or as may be directed by the Administrator.
Regent Care Centers® offers a competitive compensation and benefit package for Full Time employees that includes: PTO Paid Holidays Medical, Dental and Vision Insurance Company-Paid Life insurance Flexible Spending for Medical and Dependent Care 401(k) Matching contributions up to 4% Part Time employees are offered limited PTO, limited Paid Holidays, and 401k benefits. PRN employees are offered 401k benefits.

Full Time
7/6/2020
Houston, TX
Basic Function The Innovation Project Manager (IPM) serves as project manager for Office of Innovation projects and initiatives.  This includes idea generation and/or development, research and analysis, overall strategic planning, and implementation of ideas and best practices.  Serve as Project Manager for all pilots, demonstrations or proof of concepts related to testing the viability of the idea or concept and other projects as assigned.  Supports outreach and relationship building efforts to form strategic partnerships in the academic, public sector and business communities.  Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures. Responsibilities and Specific Duties Serves as Project Manager for pilots, demonstration and proof of concepts. Conducts research on best practices, lessons learned, leading trends and new innovations in the transportation industry nationally and internationally and analyzes applicability to METRO. Prepares research papers of results.  Refines and finalizes concept ideas to prepare for implementation. Manages the assembly of data on performance measures, including but not limited to, accessibility, safety and environmental issues. Performs agency/departmental assessments against such measures to identify opportunities for improvement. Completes implementation plans for all viable areas for improvement and monitors progress.  Assists with research response for solutions to address unforeseen complications or obstacles. Develops topics and assists in leading discussions for internal METRO Think Tank efforts. Lead and participate in innovation projects with internal and external project team members and stakeholders. Presents ideas to key stakeholders to gain support for projects that will improve mobility and accessibility within the service area. Partners with the academic community, learned professionals and the private sector to research past and leading-edge ideas and trends to address current and anticipated transportation challenges and concerns. Promotes safety awareness and follows safety procedures to reduce or eliminate accidents. Performs other job-related duties as assigned.
Full Time
7/6/2020
Houston, TX
Basic Function Provides legal representation and counsel to the Metropolitan Transit Authority of Harris County, Texas (METRO), primarily in the areas of personal injury and general litigation. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.
Responsibilities and Specific Duties Represents the agency in litigation and other proceedings before courts and administrative agencies, primarily concerning personal injury and property damage claims. Negotiates, drafts, and reviews documents relating to, and provides legal advice to management on, tort and general litigation matters. Provides legal advice and counsel to management, including risk management and other departments, regarding potential and actual claims and other matters. Negotiates disputes and analyzes liability or litigation exposure. Provides training to departments on a variety of legal matters. Responsible for the administration and reporting requirements to insurance carriers and brokers on legal matters and assists risk management with policy renewals. Assists outside litigation counsel in claim development, defense and/or prosecution. Researches personal injury claims and issues related to transit law, administrative law, public law and other matters. Drafts position statements for tort cases to various agencies as needed. Drafts and reviews the scope of services and other documents for professional services. Drafts and reviews memorandums of understanding, inter-local agreements, and cooperative agreements between METRO and other governmental entities. Researches, drafts, and develops personal injury agency procedures, guidelines and policies. Advocates for METRO’s interests in public forums when necessary, including public hearings, administrative proceedings, local or state governmental proceedings and any other necessary forums. Provides well-reasoned, thorough legal opinions and guidance on various legal matters affecting METRO. Assists and advises in regulatory and compliance audits and ensures compliance with federal, state, county, and local codes, laws, rules, guidelines, and regulations. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Performs other job-related duties as assigned.
Full Time
6/20/2020
3 Locations
Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring employees are aware of expectations, are properly trained and are held accountable for their actions.
Essential Functions: General operations of the Branch. Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control. Reviews financial and operational reports and takes necessary actions based on report results. Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Defines the service standards and the operational mission of the branch, communicates it to the employees and monitors activities in order to meet the goals of the branch. Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines. Manages selection, annual performance appraisals and professional development of all Management level personnel. Directly supervises and manages, assistant branch managers & department managers. Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions and any disciplinary action including termination. Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations. Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house Completes and processes necessary reports and paperwork accurately and timely.
Other Responsibilities: Assumes special projects and responsibilities as required.
Work Environment: For the most part the ambient temperature will be moderate, there are areas that are cold such as the Freezer and hot such as the Damages area. The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break. Physical labor is infrequent but there may be times when merchandise may need to be moved or an area cleaned. There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.
Full Time
6/17/2020
Houston, TX
$17.00 / hr
Full Time
7/7/2020
Houston, TX
REPORTS TO:      
Campus Principal
DEPT/SCHOOL:     
Curriculum & Instruction
PRIMARY PURPOSE:  Facilitate Technology Applications curriculum to all elementary grade levels. Provide technical support on elementary campuses. Provide technology hardware and software training to campus personnel.

MAJOR RESPONSIBILITIES AND DUTIES: Facilitating Technology Applications Curriculum: Deliver pre-designed Technology Applications curriculum during computer lab rotation Assist students in creating projects as required by core curriculum
Technical Support: First level of campus technology support Monitor tickets submitted to Help Desk Resolve issues if possible Assign tickets to district personnel if issue cannot be resolved Serve as support for campus software (Eduphoria, Skyward, website, etc.) Reset student and teacher passwords as needed Other Responsibilities: Train teachers as directed on new hardware and/or software Cover classes as needed for PLC or other events Check equipment out to campus personnel as requested (COWs, iPads, Mobi’s, audio equipment, projector remotes, MOBIs, other misc. equipment) Schedule equipment usage throughout the year (COWs, iPads, Mobis, audio equipment, other campus equipment) Ensure that all equipment is returned at the end of the school year Maintain inventory records throughout the school year Set up/take down technology equipment as requested Maintain/update the campus website Create picture IDs for students Create video yearbooks Campus duties as assigned
WORKING CONDITIONS: 
Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress Repetitive hand motions Prolonged use of computers Lifting of equipment Moving equipment  Works a 192 calendar
Full Time
7/7/2020
At Windsor Communities, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion. As a Windsor Leasing Consultant you are the first person a prospect or resident meets when they come home. For you it’s not just a job, it’s a career and you understand that for our residents it’s not just an apartment, it’s their home. You love interacting with all types of people and have a passion for creating unique experiences.
Day to Day – the nitty, but not gritty: Lease apartment homes by selling the benefits of living at a Windsor Community Always be selling – over the phone, through email and in person. You are the subject expert on the product, the property and the local neighborhood Generate leads by conducting effective follow up on the phone & through email Provide exceptional and consistent customer service to our residents & prospects Create & implement promotional programs, including creative online advertising, direct marketing, social media outreach and resident events Contribute to the desired occupancy levels by renewing current resident leases Maintain accurate resident files Work weekends to be available when prospective residents are out looking for their new home. 2-3 weekends per month required Perks – the good stuff: 20% housing discount at any Windsor Community Company matched 401(k) Vacation & Personal Time that includes 10 vacation days, 6 sick days and 2 personal days per year, plus company observed holidays Apparel allowance of $500 provided two times a year Comprehensive medical, dental & vision insurance Life insurance Industry leading base pay plus monthly sales & performance bonuses Tuition Assistance
Rewards – because we value your hard work: Monthly sales awards Monthly customer service awards Bi-annual regional sales, service & performance awards Secret shopper bonuses Our Commitment to You – our greatest asset:  Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you’re someone who welcomes responsibility and enjoys getting involved, you’ll fit right in. Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. These are required steps in the hiring process.
Full Time
7/7/2020
Houston, TX
As one of the fastest growing marketing firms in the area, we have an immediate need for an extroverted people person to represent our illustrious repertoire of brands. By customizing promotional strategies to fit the needs of clients in diverse industries, our growth this year is unprecedented. Salary: $36,500.00 to $54,600.00 /year
Our team of professionals will welcome you with open arms and work side by side with you to help you master the basics of our direct marketing strategies with the goal of your advancement into a leadership role within your first year as a team member. Rapid growth is attainable for an individual who is competitive, conscientious, and an excellent student throughout ongoing training sessions.
Position Summary: Our persistent growth is contingent on your development within our firm. Training is paid and will initially focus on these areas: Promotional Marketing: Our methods vary based on each campaign, but our goal is to equip you with the skills needed to interact face to face with customers. Our senior leadership will simulate common customer interactions and how to maximize opportunities to initiate a product presentation. Daily training sessions will educate you about our clients, their products, and general industry knowledge to provide you with confidence to convey genuine enthusiasm when interacting with prospective customers. Customer Service: You’ve got their attention- now what? We will equip you with the tools and technology to complete customer purchases as well as techniques that will allow you to guide customers through the sales cycle. Your role will be to make things simple and satisfactory throughout purchasing a promotional product so you earn a returning customer and referrals. Talent Acquisition and Development: With our extensive training, we anticipate expedited upward mobility for the Junior Marketing Associate role. With so much growth on the horizon, assistance with talent acquisition will not only contribute to your growth; it will result in monetary benefits. Our goal is for you to step into the shoes of a Team Lead who can hone their leadership skills and develop new hires as they come on board.
Full Time
6/22/2020
Houston, TX
Hellmann Worldwide Logistics is looking for experienced sales professionals to join our North America team. Hellmann is a leading global logistics company focused on providing quality freight service and innovative logistics solutions. We are looking to expand our Seafreight Import team in our Schiller Park branch.

About Hellmann Worldwide Logistics Since 1871 Hellmann has been a leader in full-service logistics around the globe. Four generations later, Hellmann is still a family owned company with deep-seated F.A.M.I.L.Y. values that drive our corporate philosophy and stands as the highest maxim of our entrepreneurial spirit. Our guiding principle of sustainability based on the three pillars of economy, ecology and social matters plays a central role in how we lead and take responsibility for our employees, customers, partners and the environment. At Hellmann, bigger is not better, Better is Better. Why work at Hellmann Excellent opportunities for career growth  Outstanding earnings potential - salary + commission Industry leading and affordable benefits package  Generous paid time off benefits Great culture with strong family values and a collaborative work environment Direct access to senior leadership  The Seafreight Import Coordinator coordinates product shipments ensuring that service commitments are achieved and maintained in accordance with client requirements and company objectives. The employee serves as a liaison with customers, vendors, and government agencies in all seafreight import activities.  ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all shipment-level communication between Hellmann and all customers, carriers and vendors (i.e. delays, shipment status inquiries, arrival notices, billing, etc.) Escalates all recurring carrier / vendor service issues to Supervisor Maintains service relations with customers, carriers, vendors, and other Hellmann offices Responsible to ensure compliance with all applicable internal and external standard operating procedures and regulatory requirements Consults with supervisor prior to agreeing to non-standard services and/or pricing Ensures that customers are properly setup and maintained in company systems (i.e. POA, credit application, customer billing profiles…etc.) Ensures that customer standard operating procedures (CSOPs) are developed and maintained in conjunction with Account Management and Sales Processes shipments in compliance with company standard operating procedures, while complying with customer and regulatory requirements (i.e. Hellmann policies, OBL, Letter of Credit, Cert. of Origin…etc.) Performs credit check prior to arranging transportation Submits insurance purchase requests, upon request Verifies and confirms any additional charges incurred (i.e. driver waiting time, demurrage, detention…etc.) Promptly communicates all additional charges incurred to the customer to prevent disputed invoices Responsible to obtain / retrieve the Arrival Notice from the carrier Creates Broker Arrival Notice and passes to HWL Trade Services or Outside Broker within KPI Dispatches all Hellmann arranged deliveries or communicates necessary information to carrier / consignee for all non-Hellmann arranged deliveries Sends Customer Arrival Notice Collaborates with Trade Services to arrange inspections, when required Ensures carrier and CFS are paid and have all required documentation to ensure timely availability / release of freight Enters and updates all required milestone tracking events within area of responsibility Performs other duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full Time
6/22/2020
Houston, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs all functions required by the brokerage department to service the client Performs functions including troubleshooting and problem-solving to provide exceptional customer service Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing Manages all aspects of the entry process from receipt of documents or data to delivery, billing and scanning. Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA’s Enters all required data accurately into Hellmann’s brokerage system to complete the entry and achieve full release with CBP and PGA. Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not supervise any direct reports. EDUCATION AND EXPERIENCE Associate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement High School Diploma or GED One to three years of previous experience in freight forwarding industry preferred Completion of any industry related course is an asset KNOWLEDGE, SKILLS, & ATTRIBUTES Organization skills Time management and prioritization Customer-focused Adaptable / flexible to high-pressured environment Interpersonal skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet Proficient in world geography, shipping documentation, and Incoterms preferred Proficient written and verbal communication skills in English Ability to calculate figures and amounts such as freight rates, discounts, and other percentages PHYSICAL DEMANDS While performing the duties of this job, the employee is: Frequently required to stand, and walk Regularly required to sit for extended periods Regularly uses arms to reach, hands and fingers for computer and phone use Speaking clearly and listening for heavy phone contact Requires close-up and computer screen distance vision ability Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENT The work environment characteristics are similar to those of an office setting with various office equipment.
Full Time
6/6/2020
Sealy, TX
SUMMARY The Analyst, Logistics, under the leadership of the Logistics Manager, will support the relationship with outbound and inbound logistics partners, and the Parts Distribution Center (PDC) operations teams to ensure performance levels are satisfying or exceeding customer expectations. The Analyst, Logistics will 1) track the performance of the outbound carrier and inbound carrier against key performance indicator (KPI) standards; 2) review delivery performance and quality information to identify/recommend areas for improvement, recommend enhancements and track results with logistics partners and PDC teams; 3) collaborate and communicate with internal stakeholders and suppliers; 4) assist in proactive customer interaction and issue resolution to ensure customer satisfaction.
RESPONSIBILITIES Reliable, consistent, on-site attendance is a requirement. This position requires you to be punctual and dependable in order to meet the needs of the business; including attending and participating in local and remote meetings and presentations, as required. Monitors key inbound and outbound indicators and develops action plans to drive efficiencies and customer satisfaction. Also validates the integrity and accuracy of data provided by inbound and outbound vendors/partners. Develops, maintains, and improves reports that summarize the logistics network performance, and operational outcomes. Be able to query, mine data/information, analyze, format and communicate effectively and efficiently. Understands the agreements in place with inbound and outbound logistics partners and to support parties in meeting their contractual and operational commitments. Ensures KPIs, systems and controls are in place to measure, monitor and drive performance excellence. Continuously analyzes route performance and works with dedicated delivery service (DDS) partner to ensure consistent execution and maximization of efficiency without sacrificing time of delivery, accuracy of delivery, damage of parts and adherence to particular customer instructions. Reviews information on delivery quality (delivery errors, damage trends, scanning performance, reverse logistics schedule adherence) and identifies trends and outliers that need to be addressed and makes recommendations. Reviews and makes recommendations to policies designed to ensure consistent high service performance and evaluates customer feedback to develop quality improvement processes. Collaborates with PDC operations and DDS partner to develop, implement and monitor all action plans to ensure that service level requirements are met and operational processes are continually improved. Participates in weekly status meetings and deliver presentations on results, trends, recommendations when required. Teaches/guides dealers on how to effectively use the tools available to monitor their shipments and report issues. Functions as a point of contact for customer escalations, and works with DDS partner on any day-to-day issue resolutions. Assists logistics manager in resolving delivery problems and service recovery. Other duties as assigned by management. SUPERVISORY RESPONSIBILITIES This position does not have any direct supervisory responsibilities. May participate in project or process improvement teams. Some project management. Coordinate all support activities for assigned business units and assigned customers.